Melissa A Godwin is a seasoned healthcare management professional with over 15 years of experience in patient access, billing, and collections. She has held various roles such as patient account specialist, central business office manager, coder and biller, and office manager. Her skills include insurance follow up, billing, coding, collections, cash posting, and personnel management. She is seeking a new position in healthcare management.

1. Melissa A Godwin
14 Brandon Dr.
McMinnville, TN 37110
godwinprincess@yahoo.com
931-273-2762
Professional Profile
I am a seasoned management professional with experience managing business office and patient
access operations across multiple facilities. Having 15+ years in healthcare experience, I possess
a diversified skill set with proficiency in physician and hospital billing and compliance, physician
coding, insurance follow up and collections, cash posting, payroll, process improvement and
personnel management.
Employment
Trust Point Hospital
Patient Account Specialist - August 2012-Current
Responsibilities:
• SSI billing with correct CMG, DRG, NPI, Diagnosis placement, etc
• Medicare follow up (DDE, MyAbility, FSS, InSight) ADR follow up
• Self-pay/ upfront collections with setting up time pay, discounts to pay in full,
Financial assistance applications
• Downloading remits and Cash Posting with reconciling according to bank
statements daily
• Multiple spreadsheet updates
• Patient registration
• Insurance verification
• Month end reconciliation and closing
• All adjustments to accounts
• Adding pharmacy charges to charge master
• Sending updated CMG list and Unbilled charge report daily
• Key in charges for IOP and ECT
• Count cafeteria cash and reconcile daily
• Count miscellaneous cash box monthly
• Fill in for co-workers when they are out
Cannon County Hospitals, LLC
Central Business Office /Patient Access at Stones River Hospital and Dekalb Community
Hospital - September 2010-August 2012
Responsibilities:
• Cash posting

2. • Self pay/upfront collections
• Cash team, electronic remit posting, cashier, account adjustments, bankruptcies,
Medicare and Medicaid Insurance follow-up
• Financial counseling
• Bad debt management
• Outpatient Therapy registration
• Multiple spreadsheet updates
• Assisted with charge master reviews and updates
Accurate Medical Practice Solutions
Coder and Biller – October 2006-September 2009
Responsibilities
• Coding physicians charge sheets
• Billing, maintained payer plans and UB and 1500 tables
• Collections for all payors
• Insurance follow-up and denial management
• Software updates
• Monthly reports, ATB, AR, Etc for the physicians
• Updates with charge master
Office Manager-APN Clinic – September 2000- October 2006
Responsibilities
• Employee scheduling
• Insurance coding and billing
• Payroll, bonuses
• Insurance follow up
• Cash Reporting
• Meeting scheduler
• Cash posting
• Employee hiring and firing
• Software upgrades
Education and Certifications
Diploma, Carroll Jr/Sr High School, 1994
Motlow, RN pre-reqs 2008
Tennessee Techology, LPN program- 2009
References
• Jennifer Cope 931-273-9278
• Marybeth Rittenberry 931-261-9996

3. • Susan Fowler –615-870-4111
• Cyd Mcmillen – 931-607-9904
• Kim Rigsby -931-409-2488