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BY:
NIKHAAR SEHGAL-24
HEMANT-01
VIKAS TOMER-54
SANJEEV KUMAR-284
MAYANK VERMA-39
Supertech Real Estate
M 3
8/25/2015
1
History
 Supertech was Founded in 1988.
 Had developed residential and commercial areas in cities like
Delhi/NCR, Meerut, Haridwar, among others and focusing more
on the northerrn states of India.
 Supertech has to its credit over 90 million square feet of
real estate under development both in residential and
commercial sector.
8/25/2015
2
Industry Overview
 Market size projected to reach US$ 90 billion by end of 2015.
 Growth rate was 12% Approx (CAGR) in 2013-14.
 Real Estate contribution towards the GDP is 6.5% approx. in 2013
 4 major components of Real Estate:
Residential
Commercial
Hospitality
Retail
8/25/2015
3
Credibility
8/25/2015
4
7 P’s of Real Estate
8/25/2015
5
Product
 Supertech has Ventured in
1. Residential
2. Commercial
3. Villas
4. IT Parks
5. Hospitality
8/25/2015
6
WHAT'S SPECIAL-Features
8/25/2015
7
 Clubhouse
 Coffee Bar
 Gymnasium
 Parking
 Swimming Pool
 CCTV Surveillance
 Play Area
 Hi-speed Elevators
 Power Back-up
 Open Landscape
 Jogging Track
 Party Lawn
 North India's Tallest Residential
Development
 Height of 255 mtrs. & 66 floors
 Hi-end luxurious Studios & 2, 3, 4 BHK
Apartments.
 World class Fitness club
 Spa & Yoga and Meditation Center
 Indoor games
 Infinity Pool
 Observatory with coffee lounge and Art
Gallery
 Open Air Restaurant & Helipad on Top floor
 Facing 100 Acres of sprawling green-park
 Construction by B. E. Billimoria
 Business Center equipped with hi-tech
facilities
 Cigar rooms for responsible smoking
 Indoor lounge for reading and relaxation
 Outdoor terrace for enjoying fresh air
Price
Residential
apartments
Emerald Court,
Noida
Livingston,
Ghaziabad
Albaria,
Greater Noida
2 BHK NA Rs 1.2 Cr Rs 0.55 Cr
3 BHK Rs 1.8 Cr Rs 1.5 Cr Rs 0.7 Cr
4 BHK Rs 2.3 Cr Rs 1.9 Cr NA
5 BHK Rs 3.1 Cr NA NA
3 BHK + S Rs. 2.1 Cr Rs 1.75 Cr Rs 0.9 Cr
4 BHK + S Rs 2.7 Cr Rs 2.45 Cr NA
5 BHK + S Rs 3.45 Cr NA NA8/25/2015
8
Price Per Square foot
Commercial
E-square
Noida
Shoprix mall
Meerut
Pentagon mall
Haridwar
Lower Ground Rs. 18k / 20k Rs. 10k Rs. 12k
Ground Rs. 16.2k / 18k Rs. 12k Rs. 13.1k
First Rs. 15.2k / 17k Rs. 10k Rs. 10.9k
Second Rs . 9.9k / 11k Rs. 8k Rs. 8.7k
Third Rs . 9.9k / 11k Rs. 7k Rs. 6.5k
8/25/2015
9
Place
 Established in Cities and Towns like
1. New Delhi
2. Noida
3. Rudrapur
4. Haridwar
5. Meerut
6. Moradabad
7. Dehradoon
8. Gurgaon
8/25/2015
10
Promotion
 Billboards and Hoardings
 Sponsorship and Events ( IPL Rajasthan Royals )
 Media Promotion
 Newspaper ( HT Property, Times Estates )
 TV media ( Sponsors of Property India on NDTV )
 Social Networking
 Radio
8/25/2015
11
Process
 Channel Sales ONLY. ( No Direct Sales Team )
 Prospecting and contacting the customer
 On site meeting and showcasing the product.
 Describe the payment process.
 Take the appointment for next meeting/call.
8/25/2015
12
People
 Sales force:
Commercial : 30
Residential : 60
The team is broadly divided into Civil, Marketing, CRM, HR and
Finance.
8/25/2015
13
Location and Convenience
 Critically located.
 Well Located sites. Mostly on National and State highways.
 Registered office : Nehru Place, New Delhi.
 Corporate office:
Noida. Moradabad.
Gurgaon. Dheradoon.
Lucknow. Banglore.
8/25/2015
14
After Sales
 Each customer gets a distinct customer ID and PIN number as soon as
he registers with the company.
 After purchase of the property, if the customer faces any issue, they can
use their PIN number to lodge a complain with the company
telephonically.
 The company addresses the issue with in two working days & tries to
solve it as soon as possible.
 There are norms to follow up & meet the maintenance work according
the terms & conditions noted with the paper.
8/25/2015
15
Customer Relation Management Process:
Query/Complaint/
Escalation
Centralized
Query Routed
CRM Rep. picks it
up
Query
operated/Resolved
/Re-routed
Customer
Informed about
the resolution
Customer
Happy/Unhappy
No
8/25/2015
16
Thank you
8/25/2015
17

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Real estate ppt(1)

  • 1. BY: NIKHAAR SEHGAL-24 HEMANT-01 VIKAS TOMER-54 SANJEEV KUMAR-284 MAYANK VERMA-39 Supertech Real Estate M 3 8/25/2015 1
  • 2. History  Supertech was Founded in 1988.  Had developed residential and commercial areas in cities like Delhi/NCR, Meerut, Haridwar, among others and focusing more on the northerrn states of India.  Supertech has to its credit over 90 million square feet of real estate under development both in residential and commercial sector. 8/25/2015 2
  • 3. Industry Overview  Market size projected to reach US$ 90 billion by end of 2015.  Growth rate was 12% Approx (CAGR) in 2013-14.  Real Estate contribution towards the GDP is 6.5% approx. in 2013  4 major components of Real Estate: Residential Commercial Hospitality Retail 8/25/2015 3
  • 5. 7 P’s of Real Estate 8/25/2015 5
  • 6. Product  Supertech has Ventured in 1. Residential 2. Commercial 3. Villas 4. IT Parks 5. Hospitality 8/25/2015 6
  • 7. WHAT'S SPECIAL-Features 8/25/2015 7  Clubhouse  Coffee Bar  Gymnasium  Parking  Swimming Pool  CCTV Surveillance  Play Area  Hi-speed Elevators  Power Back-up  Open Landscape  Jogging Track  Party Lawn  North India's Tallest Residential Development  Height of 255 mtrs. & 66 floors  Hi-end luxurious Studios & 2, 3, 4 BHK Apartments.  World class Fitness club  Spa & Yoga and Meditation Center  Indoor games  Infinity Pool  Observatory with coffee lounge and Art Gallery  Open Air Restaurant & Helipad on Top floor  Facing 100 Acres of sprawling green-park  Construction by B. E. Billimoria  Business Center equipped with hi-tech facilities  Cigar rooms for responsible smoking  Indoor lounge for reading and relaxation  Outdoor terrace for enjoying fresh air
  • 8. Price Residential apartments Emerald Court, Noida Livingston, Ghaziabad Albaria, Greater Noida 2 BHK NA Rs 1.2 Cr Rs 0.55 Cr 3 BHK Rs 1.8 Cr Rs 1.5 Cr Rs 0.7 Cr 4 BHK Rs 2.3 Cr Rs 1.9 Cr NA 5 BHK Rs 3.1 Cr NA NA 3 BHK + S Rs. 2.1 Cr Rs 1.75 Cr Rs 0.9 Cr 4 BHK + S Rs 2.7 Cr Rs 2.45 Cr NA 5 BHK + S Rs 3.45 Cr NA NA8/25/2015 8
  • 9. Price Per Square foot Commercial E-square Noida Shoprix mall Meerut Pentagon mall Haridwar Lower Ground Rs. 18k / 20k Rs. 10k Rs. 12k Ground Rs. 16.2k / 18k Rs. 12k Rs. 13.1k First Rs. 15.2k / 17k Rs. 10k Rs. 10.9k Second Rs . 9.9k / 11k Rs. 8k Rs. 8.7k Third Rs . 9.9k / 11k Rs. 7k Rs. 6.5k 8/25/2015 9
  • 10. Place  Established in Cities and Towns like 1. New Delhi 2. Noida 3. Rudrapur 4. Haridwar 5. Meerut 6. Moradabad 7. Dehradoon 8. Gurgaon 8/25/2015 10
  • 11. Promotion  Billboards and Hoardings  Sponsorship and Events ( IPL Rajasthan Royals )  Media Promotion  Newspaper ( HT Property, Times Estates )  TV media ( Sponsors of Property India on NDTV )  Social Networking  Radio 8/25/2015 11
  • 12. Process  Channel Sales ONLY. ( No Direct Sales Team )  Prospecting and contacting the customer  On site meeting and showcasing the product.  Describe the payment process.  Take the appointment for next meeting/call. 8/25/2015 12
  • 13. People  Sales force: Commercial : 30 Residential : 60 The team is broadly divided into Civil, Marketing, CRM, HR and Finance. 8/25/2015 13
  • 14. Location and Convenience  Critically located.  Well Located sites. Mostly on National and State highways.  Registered office : Nehru Place, New Delhi.  Corporate office: Noida. Moradabad. Gurgaon. Dheradoon. Lucknow. Banglore. 8/25/2015 14
  • 15. After Sales  Each customer gets a distinct customer ID and PIN number as soon as he registers with the company.  After purchase of the property, if the customer faces any issue, they can use their PIN number to lodge a complain with the company telephonically.  The company addresses the issue with in two working days & tries to solve it as soon as possible.  There are norms to follow up & meet the maintenance work according the terms & conditions noted with the paper. 8/25/2015 15
  • 16. Customer Relation Management Process: Query/Complaint/ Escalation Centralized Query Routed CRM Rep. picks it up Query operated/Resolved /Re-routed Customer Informed about the resolution Customer Happy/Unhappy No 8/25/2015 16