1. Test Results for: Maurice Grefe
Company Name: The Hope Program
Test Administrator/Recruiter's Email: dflemming@thehopeprogram.org
Test Name: Microsoft Word 2010 - Normal User
Test Date: 10/13/2015
Elapsed Time: 00:48:15
Questions Correct: 22 out of 30
Percent Correct: 73%
Percentile Ranking: 30
Global Average: 77%
Detail Score Report
Q# Status Topic Type Level Time
1 Correct
Open a
Document
General
Commands
and
Properties
Basic 00:02:51
2 Correct Cutting Text
Formatting
and Editing
Basic 00:00:16
3 Correct Pasting Text
Formatting
and Editing
Basic 00:00:11
4 Correct Font
Formatting
and Editing
Basic 00:00:25
5 Correct Font Size
Formatting
and Editing
Basic 00:00:37
6 Correct Bold
Formatting
and Editing
Basic 00:00:10
7 Correct Aligning Text
Formatting
and Editing
Basic 00:00:28
8 Correct Margins Page Layout Basic 00:01:25
9 Incorrect Sort
Formatting
and Editing
Basic 00:01:15
10 Correct Bullets
Formatting
and Editing
Basic 00:00:39
11 Correct Columns Page Layout Basic 00:00:39
12 Incorrect
Insert a
Picture
Insert Tools Basic 00:03:04
13 Correct
Increase
Indent
Formatting
and Editing
Basic 00:01:13
14 Incorrect Insert Date Insert Tools Basic 00:04:29
15 Correct
Find and
Replace
Formatting
and Editing
Basic 00:03:33
16 Incorrect Insert Header Insert Tools Intermediate 00:02:22
17 Correct
Insert a Page
Break
Page Layout Intermediate 00:00:50
18 Correct Insert a Table Insert Tools Intermediate 00:00:54
19 Correct
Adjusting
Table
Columns
Insert Tools Intermediate 00:03:01
20 Correct Table Style
Formatting
and Editing
Advanced 00:02:34

2. 21 Incorrect
Add
Developer
Tab
General
Commands
and
Properties
Advanced 00:04:02
22 Incorrect Create Macro
Application
Tools
Advanced 00:04:25
23 Correct
Insert Page
Numbers
Insert Tools Intermediate 00:01:01
24 Correct Undo
General
Commands
and
Properties
Basic 00:00:09
25 Correct Spell Check
Review
Options
Basic 00:00:35
26 Correct Print
General
Commands
and
Properties
Basic 00:00:30
27 Correct
Tracking
Changes
Review
Options
Basic 00:00:24
28 Incorrect
Insert a
Comment
Review
Options
Advanced 00:03:44
29 Correct
Reviewing
Pane
Review
Options
Basic 00:00:36
30 Incorrect Mail Merge
Application
Tools
Advanced 00:01:53
Question Level Statistics
Number of Questions Number Correct Total Percentage
Basic 20 17 85%
Intermediate 5 4 80%
Advanced 5 1 20%
Total 30 22 73%
Question Type Statistics
Number of
Questions
Number
Correct
Total
Percentage
Application Tools 2 0 0%
Formatting and Editing 11 10 91%
General Commands and
Properties
4 3 75%
Insert Tools 6 3 50%
Page Layout 3 3 100%
Review Options 4 3 75%
Total 30 22 73%
Test Description
Microsoft Word 2010 aims at evaluating the skill level of the test taker in navigating through Microsoft Word 2010 as

3. well as their ability to complete several commonly used tasks. The Whole Test combines both the Normal and Power
User tests.
Among the tasks included in the Microsoft Word 2010 - Normal User test are formatting a document, inserting
pictures, creating tables, sorting data, and conducting mail merges.
This Microsoft Word 2010 - Power User test attempts to provide the basis for separating candidates who possess
limited exposure to Microsoft Word 2010 with those who are conversant with the full functionality of the software.
Advanced formatting, Charts, Themes, Styles and Table of Contents are among some of the topics addressed in this
examination. This test is designed to assess candidates who will be required to use some of the more advanced
features of the program on a daily basis.
Tests for Microsoft Excel and Microsoft PowerPoint are also available.
Test takers, please contact your test administrator or recruiter for scoring guidelines. Administrators, please refer to
the Scoring Guidelines page within the Resources section of your Administration Center for scoring guidelines.