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REALTOR® on the Go:
Taking Your Business Mobile

       Maura Neill
  ABR, CRS, CDPE, REALTOR®
On Twitter?
Tweet live during this class!

  @MauraNeill

     @LARealtorsAssn

       #lrconvention
SECTION 1:
Taking Your Business Mobile
Why Mobile?
• 91% of all U.S. citizens have their mobile
  device within reach 24/7.

• 70% of all mobile searches result in
  action within 1 hour.

• It takes 90 minutes for the average
  person to respond to an email. It
  takes 90 seconds for the average person
  to respond to a text message.
    Source: http://mymobilepeek.com/mobile-statistics/
Comparison: 2011 vs. 2012




                 Source: Nielsen
“In March 2012 smartphones were in
         use by 50.4 percent of consumers in
         the country.”
                                                          Source: TechCrunch.com - goo.gl/UojQB


Photo credit: “an evening playing 'smartphone' pub quiz with the exeter twitterati! ” by philcampbell on Flickr.com
U.S. Growth in
         Tablet Ownership




Source: http://kpcb.com/insights/2012-internet-trends
“… more homes now viewed via Zillow
on a mobile device than on a desktop.
In July, 168 million homes were viewed
on Zillow via a mobile device…

…that’s 63 homes per second.”

                   Source: Zillow Blog, August 7, 2012
Going Mobile Requires
                                    the Right Tools

         • Do you have the
           right tools?
         • What’s in your
           toolshed?
         • What do you
           need to add to
           your tools?

Photo credit: “Tool Shed” by beinfang on Flickr.com
What Tools Do You Need?
•   Laptop
•   Smartphone
•   Tablet
•   3G and/or Mifi
•   Stylus
•   Power cords (DC-adapter/car compatible)
•   The right apps (stay tuned for Section 2)
In My Toolshed




Photo credits: “Macintosh Macbook – Apple MacBook Pro” by Mac Users Guide / “iPad with Dandelion by jaredearle /
“MiFi2352” by abulhussain / “CreativeTools.se – Packshot Creator” by creative_tools – all on Flickr.com
3G or WiFi?

                                                                 Can you get online
                                                                 anywhere…?

                                                                 …or do you have
                                                                 to find a location
                                                                 with WiFi?



Photo credit: “iPad with Dandelion by jaredearle on Flickr.com
MiFi




• Device is now FREE!
• About $50 a month
• Be online anywhere
Stay Juiced!




i.Sound Portable Power Max 8,000 or 16,000
  mAh for iPod, iPad, iPad 2, iPhone, Droid,
                  Blackberry
                 ~ $80 - $130
              www.iSound.net
Stay Juiced!




Mophie Juice Pack for iPhone (3G/GS, 4/4S,
            iPod Touch, iPad)
               ~ $60 - $100
     Also battery packs, like iSound
           www.mophie.com
Cool Tool: Apple TV


• Mirrors your iPad or
  iPhone onto your
  TV
• In-office listing
  presentations          apple.com/appletv
• How else could you
  use it?
Assess Your Mobile Tools

                p
• What tools do you already have?
• What other tools do you need to
  meet your mobile goals?
• What will they cost?
• What is your budget?
How Much Mobile
          is Right For You?
• How comfortable are you with:
  – going mobile?
  – going paperless?
  – incorporating apps & technology into
    your business?
• What is your typical clients’
  technology skill set? How well will they
  adapt?
• Does it fit your business plan/goals?
Assess Your Learning Curve

                p
• With which tools are you already
  familiar?
• How willing are you to make time to
  learn the best way to use new apps/
  mobile solutions?
• Can you commit to mastering one
  per month?
Your Mobile Client
Your Clients are More Mobile
                           Than You Think


         • They’re surfing
           the web.
         • They love Zillow.
         • They’re finding properties before
           you are.
         • They don’t just want information
           quickly – they want it now.
Photo credit: “Girl with iPhone” by andrewstclair on Flickr.com
Assess Your Clients

                p
• What are their favorite apps?
• How are they using them?
• Are they comfortable with concepts
  such as e-signing documents and
  using Skype for consultations?
Set Your Clients’ Expectations
• What is your role in the transaction?
  – It IS NOT to find them a house.
    Information is everywhere – they can
    find their own house.
  – It IS to negotiate on their behalf and to
    advise and counsel them.
• Make them your partner in the deal.
• Make it about sharing information.
Set Your Clients’ Expectations

                  p
• Develop a script for your initial
  consultation that outlines your role
  (and theirs) in their househunt.
• Enlist them as a partner in the
  transaction – your job is not to find
  them a house; your job is to
  negotiate on their behalf.
Points to Consider
For your script:

• Remind your clients that information is
  everywhere – accessible by them as
  much as you
• Put value on your market knowledge
  and negotiation skills
The Anatomy of a Mobile Office
         a.k.a. Your Car
Tour of Brian Copeland’s
     “Buy-Fi’ Vehicle
Prep Your Car
• Washed and detailed – inside & out
• Long day? Pack snacks and a cooler
• Kids along? Entertain them (iPad,
  coloring books, toys)
• Client tools
  – Old school: maps, school reports, listing
    sheets
  – New school: client iPad, useful apps
Video on the Go:
Mobile Marketing
Video Apps



iMovie                   SocialCam


          Videolicious

 Tout                    Animoto
Video Tools
                              Gorilla Tripod
                           joby.com/gorillapod




 iStabilizer – to attach
your smartphone to a
tripod, monopod, etc.            iStabilizer Monopod
  www.iStabilizer.com            www.iStabilizer.com
Video on the Go
• Video previews – FaceTime / MiFi
• Video during showings
• Video for listings – beyond the virtual
  tour
• Closing video
• Photo slideshow – scared of video?
Neighborhood Video
Closing Video Sample



       {video}
SECTION 2:
Mobile Apps
There are Literally
                                        Hundreds of Apps




Photo credits: “iPhone Apps” by criana / “Meine iPhone Apps” by cmdrfletcher on Flickr.com
What Do You Need?




     • What are you looking for in an app?
     • What three business or personal needs
       could be solved by the “perfect” app?
     • What needs of your clients could be
       better served with an app?
Photo credit: “speaking of effigies” by suttonhoo on Flickr.com
Don’t Start
           in the App Store

• Make a list of every task you do
  – For buyers
  – For sellers
  – For your past clients
  – For your pipeline of potential clients
• Match apps to your tasks – not the
  other way around
WRITE IT!




                  What are 3 business and/or personal
                  needs you have right now that you
                    wish you had an app to solve?

Photo credit: “list” by cathdew on Flickr.com
The Test of a Great App

o Does it make a daily or regular task
easier for you?
o Will you use it regularly?
o Do your clients use it?
o Does it make an element of your
clients’ life/transaction easier?
o Do you like using it?
A Good App
    is Like a Fairy Godmother


Look for the wand marking
my favorite apps – the ones I use
every day that make my life, my
business, and my transactions easier!

  Which ones will be your favorites?
5 Basic Mobile Needs


Storage            e-Signature

         Document Prep



Social              Real Estate
Apps by Category


•   Productivity   •   Social Networking
•   Organization   •   Content
•   Real Estate    •   Locational
•   Photography    •   Travel / Dining
•   Video          •   Finance
Productivity
DocuSign
DocuSign Ink
SignMyPad
PDF Expert
Dragon Dictation
CloudOn
JotNot Scanner Pro
Google Voice
GoDocs
slydial
Join.me
Roambi Analytics Visualizer
GoDaddy.com
AwayFind
Chrome
LogMeIn
Skitch for iPad
Skype / Skype for iPad
Organization
Dropbox
Google Drive
Evernote
CardMunch
Real Estate
Realtor.com
Zillow
Trulia Real Estate
Trulia for iPad
Trulia Rentals
Trulia for Agents
HomeSnap
Open Home Pro
Google Earth
MagicPlan
Total for iPad
Walk Score
Foreclosure Search
  by USHUD.com
Photography
Instagram
Camera+
Snapseed
Photosynth
PS (Photoshop) Express
PicFrame
Video
Splice
Videolicious
iMovie
Clesh Video Editor (Droid)
Tout
Animoto Video Slideshows
SocialCam
Social Networking
Facebook, Twitter,
LinkedIn & Foursquare
Facebook Pages Manager
Hootsuite for Twitter
Google+
Content
Flipboard
Zite
Fancy
Google Currents
Houzz Interior Design Ideas
Houzz Kids’ Rooms
Infographics
Locational
AroundMe
Glympse
iCarPark
Travel / Dining
OpenTable
Urbanspoon
GateGuru
Real Alert
Finance
Mortgage Calculator
Extra Month+Amortization
Mint.com
Your Website:
How Mobile-Friendly Is It?
Wordpress Users:
                Responsive Design
Mobile devices will become the most popular way
to access the internet, which is why responsive
WordPress themes are in high-demand.

Responsive designs share common elements:
• Content is the same no matter the device’s
  screen size (WordPress posts and pages)
• Style, coloring, branding, etc. are the same or
  substantially similar across devices (logos, images,
  color palettes)
• Layout adapts to the screen’s size, with optionally
  specified minimum and/or maximum widths

     Source: http://http://wpmu.org/wordpress-responsive-design
Responsive Design
Responsive Design
Making Your Site Mobile
Responsive Design
iPhone




                             iPad
Final Thoughts
Who Says?
        • Who says what makes a great app?
        • Who says when an app is worth using?
        • Who says that an app is good for you?




Photo credit: “You” by TalBright on Flickr.com
Q&A
Find This Presentation Online




         www.mauraneill.com/realtor-on-the-go-full

Photo credit: “Computer mouse, mousepad, hand” by Si1veryon Flickr.com
Thank You!


  Let’s Connect :)
Maura Neill ~ online

about.me/mauraneill

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