1. CurriculumVitae MatthewGatfield
14/04/1992
99 LadysmithRoad
Plymouth
PL47NW
07447075345
matthewgatfield@hotmail.co.uk
Linkedin prof ile
An ambitious,resilientandadaptable projectmanagerseekinganew opportunity.
Recognisedbycolleaguesforbeingtenaciousinthe pursuitof success,alignmenttobusiness
strategyand improvementtoservice delivery.
NEW Devon Clinical CommissioningGroup - Devon Referral Support Services
October 2015- ongoing:Assistant ProjectDeliveryManager
Projectsupportto the plannedcare control centre to deliver the demandmanagement
programme for15/16 of QIPPschemes
Facilitation, developmentandsupportforpan Devon successregime workstreamsacross
the full range of specialties,specialisinginorthopaedicsandspinal servicesfor16/17
including:
o Projectscoping
Financial andoperational impactassessments, acrossbothprimaryand
secondarycare
o Planning
Projectphasingandresource deployment
Communications
o Delivery
Change implementationandmanagement
Riskand issue monitoring
Staff trainingandsupport
o Projectreviewandbenefitsrealisation
Reportingandrecommendations
Lead projectmanagerforthe transferof providerforelective spinal patients fromPHNTto
RamsayHealthcare(Apr2016)
Leaderindeveloping the DRSSoutof areareferralsprocess togetherwith senior
commissionersandthe individual fundingpanel
In depthanalysisof referral andactivitytrendsusingSUSand contract data to support
successregime operationaldeliverygroup objectives
Productionof indepthreportsforexecutive programmeboard
Deliveryof dataqualityandperformance monitoringtoolsforthe operational team
Internal processmappingandservice improvement
2. NEW Devon Clinical CommissioningGroup- DevonReferral Support Services February 2013 -
October 2015: PatientChoice Facilitator
Referral coordinatorforpatientsresidentisNEWDevonCCG,SouthDevon& Torbay CCG and
KernowCCG.Workingwithinalarge team of call handlersto:
Triage referralsinline with various commissioningpolicies
Offerpatientschoice againstprovideracceptance criteria
Provide excellentservice topatients andactas a central informationpoint
Specialty projectworkwithinrheumatologyandorthopaedicstosupport DRSSproject
developmentteam
OMG Plymouth-ImpactLeisure LTD December2013- July2014 January 2015-April 2015
Shiftsupervisor
Preparationandservingof alcoholic/nonalcoholic beverageswithinlicensinglaw
Customerservice, upsellingwhere appropriate
Providingmanagementtoothermembersof staff onshifttoensure all dutiesare carriedout
effectivelyandina timelymanner
Dealingwithcustomercomplaintsandattemptingtoresolvethese usingowninitiative and
discretion,escalatingto the managerwhere appropriate
Providingtrainingandsupporttonew membersof staff toensure brandstandardsare
maintained
Ensuringthe safetyof those attendingthe venue bycoordinatingwithsecuritystaff as required
Social medianetworkingandpromotions.
Zeros Nightclub- February2013- May 2013 : Bar supervisor
Eventsand promotions
Shiftmanagementtostaff
Elite Sport Horses February 2012-September2012- Yard manager and Salesrider
Managing the welfare of upto30 horsesat one time
Yard diary managementincluding appointmentbookingand liaisingwithvets/farriersetc.
Travel across the UK to competitions,assistedinthe preparationhorseswhichwere usedin
the modernpentathlonatthe London Olympics2012
Salesbasedenvironment: directlyinvolvedinthe salesprocess,presentinghorsestoclients,
talkingthemthrough varioushorsesandattemptingtosecure saleswhere possible,thiswas
bothalone and inconjunctionwiththe businessowner
Stidston Equestrian-November2011- February 2012. February 2013-January 2014: Assistant
Ad Hoc role. Assistinginthe trainingof unbrokenhorsesandteaching clientsaswell assistinginthe
cleaningoutetc.of the horsesonthe yard.
Little Blagdon liveryJune 2011 – August 2011: Yard manager
Temporaryyard managerall yard/clientresponsibilities
FollyfootEquestrianCentre 2005-2011: Associate
General publicclients acrossall age/abilityranges. Role includedhorse preparation,leadingout
membersof the publicontreksand alsoassistingwiththe regularSaturdayclub,helpingyounger
childrenlearntoride,andensuringall the ponies/equipmentwere presentable andclean.
3. Qualifications
*Looking to complete an Association of ProjectManagers or similar qualificationinthe near
future*
NVQ 3 in Businessand Administration2013 deliveredbyETS (education,trainingand skills
Exeter)
NHS introduction to finance awarded by HFMA
Professional developmentcoaching
InitiatedaBA honoursdegree atPlymouthuniversitySeptember2011 (leftdue to
bereavement)
A2-Levels:BidefordCollege 6th
Form
B-Businessstudies
C-Biology
C-Geography
GCSE’s: BidefordCollege
A-History, Geography(higher),physics, biology
B-Englishlanguage,chemistry
C-Englishliterature, mathematics(higher), businessstudies
D- French