1. Matthew Cosgrove
Mobile: 07450 213022
matt.fairplay@googlemail.com
matt71@outlook.com
Profile
An experienced administrator, with excellent data entry skills capable of
working to deadlines and with a high degree of attention to detail. Client and
customer focused with a professional telephone manner and strong face to
face skills. Willing and able to learn new skills and to undertake any relevant
training.
Skills
Good administrative skills, including data entry and processing of contracts
Ability to understand and work within a sensitive and confidential framework
to promote the clients best interests.
Excellent telephone manner
Proven ability to work on own initiative
Client focused skills
IT skills with good knowledge of Microsoft Office Packages
Presentation Skills – written and oral
Able to work well under pressure
Pro and reactive problem solving skills
Team working and team building skills
Face to face problem solving
Employment History
July 2015 - Present Number 18 Project
Administrator/ Youth Worker
My roles have included youth work, outreach, liaising with the NHS sexual
health team, liaising with the councillor booking appointments, as well as
liasing with the management committee and the trustees on developing the
future direction of the project.
June 2015 - July 2015 NHS Coastal West Sussex CCG

2. Administrator
My role at the NHS was as an administrator primarily concerned with
maintaining an accurate input of data for the CHC (Continuing Health Care
team), this involved the analysis and input of data, whilst maintaining strict
confidentiality of patient records, according to information governance
procedures. I was also responsonsible for the archiving of patient records.
February 2015 - June 2105 - Number 18 Project
Information worker/Administrator
Continuing my previous work at number 18 in a voluntary capacity providing
a service as an information worker/administrator for an open access drop in
a youth project for 13-24 year olds. I work providing information and
confidential advice on matters including welfare, housing, sexual health. I
also liaise with the on site councillor booking appointments for clients as well
as the sexual health nurse provided by the NHS. I work closely with statutory
and other organisations on a day to day basis and liaise with the
management committee on issues affecting staff and volunteers I provide
administrative support for the organisation, including ensuring all post is
checked and entered, maintenance of a daily register and its entry into an
online database and ensuring all invoices and expenses are paid.
June 2014-February 2015 - Number 18 Project
Information worker/Administrator
Providing a service as an information worker/administrator for an open
access drop in a youth project for 13-24 year olds. I work providing
information and confidential advice on matters including welfare, housing,
sexual health. I also liaise with the on site councillor booking appointments
for clients as well as the sexual health nurse provided by the NHS. I work
closely with statutory and other organisations on a day to day basis and
liaise with the management committee on issues affecting staff and
volunteers I provide administrative support for the organisation, including
ensuring all post is checked and entered, maintenance of a daily register and
its entry into an online database and ensuring all invoices and expenses are
paid.
2013 – Current Fair Play For Children
Volunteer Administrator

3. Working as a volunteer for a National children's charity. My duties include
processing of and updating of contracts for both new and existing members.
Entering and processing of Disclosure and Baring Service (DBS) checks for
members and updating the relevant databases. Updating the daily news feed
and the social media feeds, including Twitter and Face book and any other
tasks as assigned on a daily basis by the Trustees and Management
2005-2010 Fair Play For Children, Bognor Regis, West Sussex
Administrator
Processing of Criminal Record Bureau checks for our members, maintaining
and updating the client database. Processing and updating contracts.
Updating the daily online news service. Liaising with other charities and
statutory bodies where relevant.
2004-2005 ACAPS, Brixton, London
Administrative Assistant
Providing administrative support for a charity in South London dealing with
alcohol and drug misuse. Including providing administrative support
to teams working with recovering long term substance misusers,
providing them a framework in order to encourage them to return to
employment.
2004 Bourne Leisure, Bognor Regis, West Sussex.
Administrative Assistant
Providing sales and after sales support to customers, in a call centre
environment booking and upgrading holidays.
1997 – 20004 The Bognor Fun Bus Company
Play Worker/Administration Assistant – Company Secretary
Working as part of a small team of play and youth workers on a local mobile
open access play project, providing creative and stimulating play
opportunities to children within the Bognor Regis area and wider

4. afield. I also worked as a part time administrator providing support
for the team and also as company secretary providing minute taking
and advice to the board of Trustees and the Chairman
Education/Qualifications
Sept 89 – July 92 BA Hon’s Media Studies University of Ulster (Coleraine
campus)
Interests
Cooking, gardening, music (play both guitar and keyboards), reading, current
affairs, movies.
References available on request