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MassTLC healthcare seminar - Patient Engagement from the Patient's point of view
1. Patient Engagement and Technology
Improving Care and Lowering Costs
Mass Technology Leadership Council
Mary-Angela DeGrazia-DiTucci
President/Patient/Founder
Association of Gastrointestinal Motility Disorders, Inc.
AGMD
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
2. Patient Perspective
What do they have?
What to they do?
Who do they to go to?
Where to find information?
How to find support?
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
3. The first computer bulletin board system (BBS)
Patient Engagement and Technology
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Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
4. Patient Engagement and Technology
98% of American Homes Have TV
First Test-Tube Baby Born
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
5. Resources to find doctors
Telephone book
Word-of-mouth
Library
Referral from physician
Result of hospital stay
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
6. Where to find information
Physician
Listen to others
Library
Newspapers
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
7. Where to find support
Talk to family members
Talk to friends
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
8. Doctor Patient Relationship
Doctor Dominant
Patient Submission
Doctor Orders Directives to Patient
Patient Obediently Complies
Doctor Orchestrates Entire Appointment
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
9. Internet
Symptoms
Diseases
Treatments
Prognosis
Doctors
Hospitals
Patient Engagement and Technology
N
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w
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
10. Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
11. Research Physician
Expertise
Background Information
Clinical Interests
Research
Publications
Photo/Video
Insurances
Taking New Patients
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
12. Doctor Patient Relationship
Team Work
Exchange of Information
Open Conversations
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
13. Technological Advances
Order Medications
Estimate Costs
Locate Healthcare Provider
Communicate Electronically
Access Medical Records
Track Health
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
14. Patient Engagement and Technology
Patient Support Groups
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
15. Patient Engagement and Technology
Online Communities
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
16. Patient Engagement and Technology
Journals and Bulletin Boards
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
17. Patient Engagement and Technology
Blogs
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
18. Patient Engagement and Technology
Email Newsletters, Announcements, Invitations …
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
19. Patient Engagement and Technology
Twitter
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
20. Patient Engagement and Technology
Facebook
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
21. Patient Engagement and Technology
Reputable Sites …
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
22. Caution
Some do not utilize technology
Patients need to use discretion
Respect privacy
View reputable sites
Patients need to make intelligent decisions
Patients must seek further medical help
The internet can cause anxiety
Keep an open mind
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
23. Today’s Patient
Well-informed
Self-advocate
Armed with knowledge
Open to communication
Actively involved
Empowered by technology
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
24. Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
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