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How to Turn Your Website into
a Demand Generation
Machine:
Leveraging your website as an essential tool to
create demand through the web.



                                                  September 9, 2010
                                                       Presented by:
                                                      Richard Sharp
5 things you want to know about this
presentation…
1. The presentation will be 45 minutes including Q & A
2. You can send your questions to us via your
    GoToWebinar controls at any time during the
    presentation
3. We will answer timely, topic-specific questions during
    the presentation and save the rest for the Q & A
    period
4. We answer all the questions we don’t have time for
   during the presentation in a blog post later in the day
5. We will send out a link to the recording and a PDF of
   the presentation slides after the presentation
What is Demand
Generation?
Demand Generation (noun)
Pronunciation: / dih-mahnd jen-uh-rey-shuhn/

Demand Generation is the act of driving
awareness and interest in a company’s products
or services

There are several different aspects:
1. Building awareness
2. Getting found
3. Positioning yourself as a solution
4. Capturing the lead
The 8 Steps to
create an effective
demand
generation strategy
1. Understand your target
   audience
2. Get found with SEO
3. Educate and engage
   prospects with content
4. Have strong calls-to-action
5. Optimize your landing
   pages
6. Use customer testimonials
   and case studies
7. Align sales and marketing
8. Test & Measure
Understanding target audience:
Use your web analytics to help you
  determine:

1. What kind of content your visitors are
   looking for.
2. Who is searching for your website
   (buyer personas)
3. Which pages they are arriving at and
   spending time on.
4. Where they exit from. Are they logical
   exits?
5. Which keywords were used to find you.
Get found through SEO
• Ensure that your website
  is search engine friendly
• Use title and meta tags
  that are optimized with
  your chosen keywords
• Create lots of content
  through blogging to
  leverage long tail search
Educate and engage with content:
                • Use what you know about
                  your customers to create
                  content
                • Map content to the buying
                  process
                • Become a thought leader
                • Educate/inform
                • Discuss features and benefits
                • Build relationships with social
                  media to drive targeted traffic
                  to your website
Have strong calls-to-action:
• Create a sense of urgency
• Tell them what you want
  them to do
• Make them impossible to
  miss
• Keep them action-oriented
• Simple and clear
• Keep them targeted to
  your audience
Landing pages




•   Keep forms simple
•   Ensure key information is above the fold
•   Communicate the value of your offer
•   Make your conversion button obvious
•   Communicate your privacy policy

                                               Image by Jan Tik on Flickr.
Use testimonials and case studies
• Build trust
• Helps you promote your product or services
• Take away the
  risk (don’t
  make buying
  your product a
  gamble)
Align sales and marketing

• Have a clear
  definition of a lead
• Streamlines the lead
  hand-off/follow up
  process
• Ensure no leads are
  forgotten




                            Image by ePublicist on Flickr.
Test & Measure


                 • Test page copy, images,
                   keywords, design
                 • Use analytics tools
                 • Track Leads all the way
                   through the sales funnel
                 • Tie closed deals to lead
                   sources or campaigns
How can you
leverage your site
for demand
generation?
• Optimize your site so
  you don’t waste traffic
• Remember: SEO is an
  ongoing process
• Use relevant content to
  pre-qualify prospects
• Keep forms minimal and
  use cookies for resources
• Test and measure with
  analytics
• Align sales and
  marketing
• Automate your lead
  scoring/nurturing
  process
Review
                                    Customer            Need                   Research                        Vendor
                                                                                                                                           vendor
                                    Sales Path      Identification             solutions                      Evaluation
                                                                                                                                          proposals



 Business’ Web Goals

  Grow Business Online
  Capture more qualified leads
  for sales
  Improve marketing ROI
                                                                                    Capture

                                                      Attract &                      Landing
                                                       Engage                      Pages, A/B                     Nurture
                                                                                   Split Tests,
   Target Audience                                 SEO, Keywords,                      Form                        Drip
                                                    Social Media,                    Builder,                   Campaigns,                  Qualified
                                                     RSS, Fresh                       Secure                     Content,                 Lead Scoring,         New
   Keyword Research                                   Content,                      Sections,                    Webinars,                   Activity         Customer
   Buyer Personas                                     Blogging,                    Marketing                      Social                    Profiling
   Online interaction research                     Advertising, PR,                Database,                      Media,
                                                       Email,                        Google                      Blogging
                                                                                    Website
                                                                                   Optimizer



Web Marketing Strategy

     Research
     Align sales and marketing
     Content creation/syndication
     Start listening



                                     Web Content                       Marketing
                                     Management                       Automation                                             CRM System
                                      Solution                         Software                   Marketing                                           Sales
How Can You
Measure Your
Demand
Generation
Strategy?
1. Basic Metrics
2. Marketing’s Influence on Revenue
3. Once you know which activities have the best
   ROI, you can optimize your demand
   generation by starting on those.
Sign-up for our feed today via email to win a
FREE Website Effectiveness Assessment



       Follow our blog at http://www.marqui.com/blog

        Follow us on Twitter @Marqui_CMS


  Richard Sharp
  richard.sharp@marqui.com
  604.484.8543

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How to Turn Your Website into a Demand Generation Machine

  • 1. How to Turn Your Website into a Demand Generation Machine: Leveraging your website as an essential tool to create demand through the web. September 9, 2010 Presented by: Richard Sharp
  • 2. 5 things you want to know about this presentation… 1. The presentation will be 45 minutes including Q & A 2. You can send your questions to us via your GoToWebinar controls at any time during the presentation 3. We will answer timely, topic-specific questions during the presentation and save the rest for the Q & A period 4. We answer all the questions we don’t have time for during the presentation in a blog post later in the day 5. We will send out a link to the recording and a PDF of the presentation slides after the presentation
  • 4. Demand Generation (noun) Pronunciation: / dih-mahnd jen-uh-rey-shuhn/ Demand Generation is the act of driving awareness and interest in a company’s products or services There are several different aspects: 1. Building awareness 2. Getting found 3. Positioning yourself as a solution 4. Capturing the lead
  • 5. The 8 Steps to create an effective demand generation strategy
  • 6. 1. Understand your target audience 2. Get found with SEO 3. Educate and engage prospects with content 4. Have strong calls-to-action 5. Optimize your landing pages 6. Use customer testimonials and case studies 7. Align sales and marketing 8. Test & Measure
  • 7. Understanding target audience: Use your web analytics to help you determine: 1. What kind of content your visitors are looking for. 2. Who is searching for your website (buyer personas) 3. Which pages they are arriving at and spending time on. 4. Where they exit from. Are they logical exits? 5. Which keywords were used to find you.
  • 8. Get found through SEO • Ensure that your website is search engine friendly • Use title and meta tags that are optimized with your chosen keywords • Create lots of content through blogging to leverage long tail search
  • 9. Educate and engage with content: • Use what you know about your customers to create content • Map content to the buying process • Become a thought leader • Educate/inform • Discuss features and benefits • Build relationships with social media to drive targeted traffic to your website
  • 10. Have strong calls-to-action: • Create a sense of urgency • Tell them what you want them to do • Make them impossible to miss • Keep them action-oriented • Simple and clear • Keep them targeted to your audience
  • 11. Landing pages • Keep forms simple • Ensure key information is above the fold • Communicate the value of your offer • Make your conversion button obvious • Communicate your privacy policy Image by Jan Tik on Flickr.
  • 12. Use testimonials and case studies • Build trust • Helps you promote your product or services • Take away the risk (don’t make buying your product a gamble)
  • 13. Align sales and marketing • Have a clear definition of a lead • Streamlines the lead hand-off/follow up process • Ensure no leads are forgotten Image by ePublicist on Flickr.
  • 14. Test & Measure • Test page copy, images, keywords, design • Use analytics tools • Track Leads all the way through the sales funnel • Tie closed deals to lead sources or campaigns
  • 15. How can you leverage your site for demand generation?
  • 16. • Optimize your site so you don’t waste traffic • Remember: SEO is an ongoing process • Use relevant content to pre-qualify prospects • Keep forms minimal and use cookies for resources • Test and measure with analytics • Align sales and marketing • Automate your lead scoring/nurturing process
  • 17. Review Customer Need Research Vendor vendor Sales Path Identification solutions Evaluation proposals Business’ Web Goals Grow Business Online Capture more qualified leads for sales Improve marketing ROI Capture Attract & Landing Engage Pages, A/B Nurture Split Tests, Target Audience SEO, Keywords, Form Drip Social Media, Builder, Campaigns, Qualified RSS, Fresh Secure Content, Lead Scoring, New Keyword Research Content, Sections, Webinars, Activity Customer Buyer Personas Blogging, Marketing Social Profiling Online interaction research Advertising, PR, Database, Media, Email, Google Blogging Website Optimizer Web Marketing Strategy Research Align sales and marketing Content creation/syndication Start listening Web Content Marketing Management Automation CRM System Solution Software Marketing Sales
  • 18. How Can You Measure Your Demand Generation Strategy?
  • 19. 1. Basic Metrics 2. Marketing’s Influence on Revenue 3. Once you know which activities have the best ROI, you can optimize your demand generation by starting on those.
  • 20. Sign-up for our feed today via email to win a FREE Website Effectiveness Assessment Follow our blog at http://www.marqui.com/blog Follow us on Twitter @Marqui_CMS Richard Sharp richard.sharp@marqui.com 604.484.8543