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3. Customers are not equal
Awesome
service
I am new
here
Cancel
contract!
Getting a new customer costs 5x more
than keeping an existing one
4. Customer Lifetime Value
• Revenue
• Retention
• Satisfaction
• Cost of acquisition
• Maintenance costs
5. Understand your customers
and their needs
Advanced
segmentation
Retention
How to keep onetime buyers
Revenue
A/B Testing
Campaign
automation
Reach
How to find new customers
Predictive
customer
scoring
Look a like
modeling
How to sell more
16. Data magicians
10 people
15+ years of Enterprise Analytics Experience
- Business Intelligence
- Predictive & Advanced Analytics
650k EUR total
funding from:
Index Ventures
Credo Ventures
Kima Ventrues
Rob Keve
Seedcamp
@futurelytics
18. Contact
www.futurelytics.com
We’ll be happy to hear from you
info@futurelytics.com
@futurelytics
Futurelytics Inc.
angel.co/futurelytics
We believe that every customer has a story.
So make the most of it.