Advanced Administrative Solutions provides professional administrative support services virtually. The company is owned and operated by Marianne Campbell, who has over 20 years of administrative experience. She offers services such as word processing, data entry, bookkeeping, and event planning to reduce business owners' stress and allow them to focus on growing their company. Hiring a virtual assistant through Advanced Administrative Solutions provides a more cost-effective option than hiring a full-time employee.

1. Advanced Administrative Solutions
where “old school values” include
21st Century technology
I come to the rescue when small business owners,
non-profit organizations, entrepreneurs, etc. are
spending more time on Administrative tasks than
they are on the growing aspect of their business.

2. Mission Statement:
To provide professional administrative and personal support,
reducing the daily stress of running a business by building a
respectable, successful working relationship. A relationship
that will not only enhance the business of my clients, but one
that will enhance my business as well. Allowing my client to
focus on their business while I focus on administrative tasks.
Marianne Campbell
Virtual Assistant
(810) 730-1915
advadminsolutns@comcast.net

3. What is a Virtual Assistant?
Virtual Assistants (VAs) are micro business owners
who provide professional administrative and
personal support while working in long-term
collaborative relationships with only a handful of
clients. VAs supports their clients without having
to ever step foot inside the clients' offices.

4. Hiring a Virtual Assistant
Collaborating with a VA reduces stress, it also helps you reclaim the
time you lose each day on administrative tasks. Thus, allowing you
more valuable time focusing on the more important things – like
running your business, spending time with your family, or just relaxing.
If you are an entrepreneur or work for an enterprise that requires the
help of a virtual assistant, hiring one is usually quick and convenient.
Since virtual assistants are private contractors, you do not have to go
through an entire employment procedure; rather, you just pay for
services rendered. In most cases, there may be a contract that both
parties sign, as well as other procedures such as transferring of money,
but beyond these formalities, hiring a virtual assistant is usually a much
more streamlined process than hiring an employee.

5. Can I afford a Virtual Assistant?
Time is valuable, and in short supply. When you hire a VA to
handle time-consuming tasks, you are literally buying back your
own time. Think of what you could accomplish if you had just a
few more hours in your day. Since most VAs work at their own
homes using their own equipment (e.g. computer, printer, copier,
scanner, fax machine), you do not have to pay for supplies or even
a desk. VAs cut down on overhead expenses. While you might
have to pay for phone calls or special software, other expenses are
non-existent.

6. Advantages of a Virtual Assistant
 Although the Virtual Assistant's hourly rate is more than the employee's hourly rates;
you save the cost of benefits, overhead that would have applied to employee's wage.
 Virtual Assistants are usually more experienced, more efficient, and better connected;
you will need to devote far less time on projects while getting better results.
 The primary benefit is that the client does not need to worry about paying taxes for
the VA, or about employment laws and unemployment.
 No more being left short staffed due to employees calling off sick
 No more worrying about coverage during employee vacation times
 No more employees with child care issues
 No more work loss due to weather conditions
 No more paying for socializing/idol time
 No more paying for long lunches
 In addition, Virtual Assistants go beyond the normal assistant's duties to affect your
own personal productivity. You are only paying for the services you receive. Simply
put, contracting with a Virtual Assistant it is more cost-effective.

7. How do I know a Virtual Assistant
will do a good job on my projects?
Your satisfaction is key to the success of my
business, so you can expect solid and reliable
performance on a continuing basis. You can
trust, as you virtual assistant, I will take care of
your business needs as if they were my own
because my business is helping YOUR business
succeed.

8. How will my Virtual Assistant
communicate with me?
Communication is vital to developing and
maintaining an effective relationship you are your
virtual assistant. We communicate via
telephone, instant messenger, text
messaging, conference calls, fax, and email.

9. How do I pay my Virtual Assistant?
I accept PayPal, money order, certified cheques, cashier’s
cheques, and company cheques as payment.
For each project you contract me for, a 50% deposit is required
before the project begins. The remainder comes due when the
project is completed.
If you are interested in monthly retainers, the full monthly
payment is due at the beginning of each month.
You are committed only to the project or time periods for which
you contract my services.

10. Professional Experience & Qualifications
As a Virtual Assistant, I provide professional administrative and personal
support, reducing the daily stress of running a business by building a respectable,
successful working relationship. A relationship that will not only enhance the
business of my clients, but one that will enhance my business as well; allowing my
client to focus on their business while I focus on administrative tasks.
With 20+ years experience in an Office Assistant Administrative Assistant
position; I understand the importance of strong organizational, communication
and interpersonal skills. I bring along with me, acquired skills of, multi-tasking,
working for numerous individuals simultaneously, being a team player, working
with a diverse culture, handling difficult and stressful situations very
professionally. I have the ability to utilize my decision-making skills with
confidence. I am experienced and comfortable working without guidance; I
believe in my creative talent, experience, enthusiasm, and my strong desire to
succeed.
I am proficient in Microsoft Office 2007, including Word, Excel, PowerPoint,
Windows Live Mail, and OneNote along with outstanding internet research skills
and the ability to utilize my skills very creatively.
I welcome the opportunity to learn new programs, investigate what is out there, to
explore, and use my creative talents.

11. Services
• Administrative Services: • Company/Personal Events:
• Travel Arrangements Experienced in coordinating and planning
• Word Processing events for 100+ guests
• Spread Sheet creation and maintenance
• Create and maintain company address book • Event Planning from start to finish
• Calendar Management • Design & create invitations
• Compose and type correspondence • Select paper stock
• Itineraries • Print, address, and mail invitations
• Prepare agendas • Track and log RSVP’s
• Transcribe meeting minutes • Florists
• Schedule facilities • Color themes
• Prepare schedules • Design, print, and assemble “Event Program”
• Maintain and manage company files • Securing a venue/facility site
• Filing, faxing, scanning coping, phones • Determine, secure, and coordinate decisions from
• Proof reading the menu to table arrangements
• Data Processing • Audio/Visual accommodations
• Transcription
• Additional Services:
• Mailing Services: • If you are a client within a 25-mile radius, I will
come to your business and provide the following
• UPS Shipping * Bulk Mailing services.
• Labels * Periodical Mailings
• Organizing:
• Desktop Publishing: • Provide filing/organizing services
• Brochures • Create an efficient filing system
• Newsletters • Paper management: Bills, Receipts, Statements
• Business Cards/Letterhead/Envelopes • Desk and Shelving arrangements
• Presentations • I can also assist with space planning for your
• Creating Company Business/Office Forms Business or Home Office.
• Company Employee Manual
• Process and Procedures Manual • (Additional fees apply)
• Church Bulletins

12. Client Service Plans
• Hourly Services - My hourly services are ideal for Churches, Non-Profit
Organizations, or projects that occur once or twice per year. This is also a
great way for businesses considering or just beginning to contract with a
Virtual Assistant.
• Project Services - Perfect for special projects or larger projects that occur a
couple time per year. Projects that you want to be very special and
professional looking, but you just do not have as much time to dedicate
yourself, as you would like.
• Retainer Services* - I provide reduced rates and guaranteed availability for
clients retaining my services on an ongoing basis.
• *Requires a minimum ten hour per month commitment

13. Rates
• Per Hour - Based on per hour rate with a minimum charge of 1 hour. An invoice will
be submitted. You may also choose a retainer package at a discounted rate, call for
details.
• Projects - Services can be quoted per project and will require 50% deposit up front
with the balance owing upon completion and delivery of project. An invoice will be
submitted.
• Last Minute Projects - Projects that require a rush turnaround for weekends/holiday
or less than 24 hours will be subject to a $50 additional fee.
•
• Referral Program - Should you refer clients to Advanced Administrative
Solutions, which results in services provided, you will receive 2 hours free on your
invoice.
• Costs that are not covered in the above are courier charges, mail costs, or special
stationery. This will be discussed with the client prior to cost incurred.
• My hours of operation will be Monday to Thursday from 8:30am to 4:30pm and
Friday 8:30am to Noon Mountain Standard Time. Office will be closed all Statutory
Holidays. Blue White Frame PP Template
Blue White Frame PP Template
• Final proof-reading is the responsibility of the client. Corrections will be made at no
charge if the errors are found within 14 days of receipt of work.

14. Cost Comparisons
Virtual Assistant vs. Regular Full-time Employee
Full-time Full-time Virtual Part-time Virtual Assistant
Employee Assistant Virtual As needed basis
Assistant
Hourly Rate of Pay $20.00 $35.00 hour $35.00 hour $35.00 hour
hour
Hours per Week/Year 40/2,080 40/2,080 20/1,040 10/520
Benefits
Vacation/Personal days/ $7.00 0 0 0
Health/Dental/Prescriptions/ (35%)
Life Insurance /Retirement Plan
Overhead Rate
Office space, Equipment & Office $10.00 0 0 0
supply expenses, UI Insurance, (50%)
Worker’s Compensation, Overtime
Pay, Administrative cost
Total Effective Rate of Pay $37.00 $35.00 $35.00 $35.00
Total Annual Labor Cost $76,960 $72,800 $36,400 $18,200