2014 Conference - Preliminary Program

1. Florida Library Association
PRELIMINARY PROGRAM
2014 Annual Conference and Exhibits
May 7-9, 2014
Buena Vista Palace Hotel & Spa
Lake Buena Vista, FL
Preconference - May 6, 2014
https://www.regonline.com/2014FLAattendee

2. A Message from President Gladys Roberts
When I set out to develop a theme, I began by looking at themes used by
other state library associa ons. One in par cular resonated with me: New
Mexico's theme from the early ‘90s,"Through the Eyes of the Patron."
Throughout my library career, I have always believed that my primary
responsibility was to the patron of my library. In 2012, while seeking a
short, catchy phrase that captured the "eyes of the patron" concept, I
a ended the most rive ng, thought‐provoking workshop ever at the
Florida Public Library Director's Mee ng. The speaker was Amy Herman
and her topic was percep on. I realized there could be a gaping chasm between what we think we know, what we
actually know, and true reality. With my mind reeling from the ideas presented, I knew percep on must also be part
of my theme! I’m delighted that Amy Herman will keynote the Opening Session of the 2014 FLA annual conference.
“Envision Excellence” pulls together the concepts of the patron’s eye and percep on. Thanks to the ar s c talents of
Andy Orrell and Mianne Nelson in the Polk County Communica ons Division, the conference logo presents a visual
idea of where I want this theme to take us.
This year, I want us each to think about how our services look through our patrons’ eyes. No ma er what type of
library we are in, our focus needs to be on our patrons. We all want our libraries to be excellent, but are we striving
to be excellent in our eyes, or in the eyes of our patrons? Who or what are we using to measure excellence?
Let's challenge ourselves to be aware of possible differences between our percep ons of our libraries, our
collec ons, our staff, our programs, our services...and our patrons’ percep ons. This year let's "Envision Excellence"
in everything we do in our Library Lives!
Gladys Roberts, President
Florida Library Associa on
Online Conference Informa on
Everything you need for the FLA Conference in one convenient place online.
http://www.flalib.org/conference_2014.php
Register
Early Registra on rates are valid un l March 15, 2014.
Page 2
https://www.regonline.com/2014FLAattendee
FLA is grateful for the work of FLA volunteer Maria Gebhardt for her work in designing
and edi ng this Preliminary Program.

3. Hotel Accommoda ons
2014 Florida Library Associa on Annual Conference
Buena Vista Palace Hotel & Spa
1900 E Buena Vista Drive
Lake Buena Vista, Florida 32830
The conference hotel is the Buena Vista Palace Hotel & Spa.
Located just a short walk from Downtown Disney, the hotel
offers a wide array of ameni es, including:

Fitness Center

Full‐Service Spa & Salon

Heated Swimming Pools & Whirlpool

Onsite restaurants

Lighted Tennis Court and Basketball Court

Mini‐Market

Disney Theme Park Shu les
FLA Rates and Ameni es
FLA rates include at no addi onal charge the Buena Vista Palace’s Resort Services, featuring:
 Wired and wireless AT&T High Speed
 Daily membership to Fitness Center and Spa
Internet in sleeping rooms
 In room coffee and tea
 Free self‐parking
 Mini refrigerator
 Cyber Café access
FLA Rates
Resort View
Water View
Downtown Disney View
Single/Double
$139
$149
$159
Triple
$159
$169
$179
Quad
$179
$189
$199
Most rooms offer a private balcony. Contact the hotel for FLA rates for suites.
Rates available three days before and three days a er the conference dates, based on availability.
Cutoff date for these rates – April 13, 2014. Check‐in begins at 4pm; check‐out is 11am.
To Reserve a Room
Online: http://bit.ly/1aIAwZF
Phone: Call 1‐866‐246‐6563 and refer to Group Name: Florida Library Associa on.
When you stay at the conference hotel, you’re close to all the ac on and are helping FLA, too! The sleeping rooms
booked at the Buena Vista Palace help reduce the cost of the conference.
Ques ons? Contact Mee ng Planner Sharon Gray at aplantomeet@earthlink.net or 850‐224‐6222.
Page 3
Credit card is required to confirm a reserva on. A one night’s room deposit plus tax (12.5%) will be charged at the
me of booking. To qualify for exemp on from Florida sales tax, please provide the proper documenta on to the
Front Desk staff. Guest must cancel 3 days prior to arrival to avoid penalty of one night’s deposit plus tax.

4. Page 4

5. Page 5

6. 2014 Annual Conference
Preliminary Program At A Glance
All events will be held at the Buena Vista Palace Hotel & Spa
Tuesday, May 6
5:00 – 7:00pm
Preconference Workshop: You Are the Patron: Envisioning and Training for Excellent Library
Service From the Patron’s Perspec ve
Registra on Open
6:00pm
Poolside Meet‐Up
1:00 – 5:00pm
Wednesday, May 7
7:00am – 7:00pm
Registra on Open
8:00 – 9:00am
New Member & First Time Conference A endee Orienta on
9:00 – 9:30am
Poster Sessions
9:30 – 11:30am
Opening Session with Keynoter Amy Herman
11:30 – 12:00pm
Poster Sessions (con nued)
1:00 – 2:00pm
Breakout Sessions
2:15 – 3:30pm
Breakout Sessions
3:30 – 3:45pm
Refreshment Break
3:45 – 4:45pm
Breakout Sessions
4:00 – 6:00pm
Exhibit Hall Open: Exhibits and Silent Auc on
5:00 – 6:00pm
“Meet the Exhibitors” Recep on
6:30 – 8:00pm
Recep ons – Florida State University & University of South Florida
7:00am – 7:00pm
Registra on Open
7:00am – 8:30am
Mystery Writers Associa on Breakfast (advanced registra on required)
8:30 – 9:30am
Breakout Sessions
9:00am – 4:00pm
Exhibit Hall Open: Exhibits and Silent Auc on
9:30 – 10:30am
Coffee with Exhibitors (no conflict me)
10:30 – 12:00pm
Breakout Sessions & Performer’s Showcase I
12:00 – 1:00pm
Lunch available for purchase in the Exhibit Hall
1:00 – 2:00pm
Breakout Sessions & Lightning Rounds
2:15 – 3:15pm
Breakout Sessions & Performer’s Showcase II
3:15 – 4:00pm
Refreshments & Door Prizes in Exhibit Hall (no conflict me)
4:00 – 5:00pm
Breakout Sessions
5:30 – 7:00pm
President’s Recep on with Silent Auc on Finale, Wine Toss, FBA Author Book Signings
7:30am – 12:00pm
Registra on Open
8:00 – 8:30am
Coffee Klatch
8:00 – 9:45am
Cyberzone
8:30 – 9:30am
Breakout Sessions
9:45 – 10:45am
Breakout Sessions
11:00 – 12:30pm
General Closing Session with Keynoter J. Jeff Kober
12:30 – 1:30pm
Networking Lunch (included in your registra on)
1:45 – 4:00pm
FLA Execu ve Board Mee ng
Thursday, May 8
Page 6
Friday, May 9

7. Preconference Workshop
You Are the Patron:
Envisioning and Training for Excellent Library
Service from the Patron’s Perspec ve
To envision excellence in service, library staff must
learn to see service through the eyes of their
patrons. This workshop is derived from the “You
Are the Visitor” training program at the world’s
largest children’s museum, which was adapted
later for training university library staff in exploring
customer expecta ons and values, with prac cal
connec ons to library performance guidelines.
The session will begin with a demonstra on of the
training program using improvisa on and role‐
playing ac vi es, facilitated discussion, and
applica on exercises to help par cipants
understand how patrons experience the library.
Following the demonstra on of the program,
facilitators will guide par cipants to discover ways
to adapt the training process and techniques for
their own libraries. Handouts will summarize and
illustrate the training process and how par cipants
can work with their staff to make visits to the
library more open, invi ng, and produc ve.
Speakers: Tony Stamatoplos, University of
South Florida, St. Petersburg and Kari Ann
Stamatoplos, formerly with The Children's
Museum of Indianapolis
Workshop Registra on: $50.00
Register online at:
Sea ng is limited! Register early to guarantee a
spot!
Tony Stamatoplos
Kari Ann Stamatoplos
Page 7
https://www.regonline.com/2014FLAattendee

8. Areas of Interest
Authors/Books

Distance Learning on Demand: Crea ng a Student‐Friendly
Pla orm for Instruc onal Library Videos

Copyright and Fair Use: Traps and Pi alls for Librarians


FLA One Book, One State: Drive by Daniel Pink
Envisioning Excellence through the Lenses of Undergraduate
and Graduate Students

Let's Get Fes ve! ‐ How to Plan and Organize a Successful
Reading Fes val

EPOCH: Preserving Local Legacies

Get to Yes! Branding Your Customer Service

Literary Excellence: Florida Book Award Winning Authors

Health Literacy: Librarians Reduce Health Dispari es!

Mystery Writers Associa on’s Breakfast

Lawyers in Libraries

Mysteries Set in Florida: Why the Sunshine State?

Patrons on Performance: The Library Web as Users See It

Ra ng Library Materials: Censorship or Guidance?

Rethinking Reference: If it’s Broke, Fix It!

Sharing Our Secrets: Le ng the World Know about Libraries’
Excellent Services

Teaching Informa on Literacy to Adults & Professionals
Children/Youth Services

Dynamic, Community‐Driven Story mes That Get Results!

Early Literacy Kits for Story me and Beyond

Envision Excellence in STEM Educa on: Plans and Prac ces for
Embracing Science, Technology, Engineering, and Math

A er The Fire: Recovery from a Library Disaster

iPad Library Programs: ‘iPad Story Time’ and ‘App Chat’

Breathing New Life into Your Friends Group

Mana‐Tweens Club

Changing Service Models in a Changing World

Performer's Showcase I ‐ Performers for children


Performer's Showcase II ‐ Performers for all ages
Collabora ng with Strangers: Revealing Hidden Assets through
Speed Mee ngs @ Libraries

Story mes that Work for Children with Special Needs

Friends of the Library Unify for Excellence

Successful STEM Programs for Children Ages 5 ‐ 11

President’s Program: Conversa on with the State Librarian

Leadership Voices

Librarians as Learning Leaders: Networked for Excellence in
the 21st Century

Lightning Rounds

Management and Administra on Group Roundtable
Discussions and Business Mee ng
Collec on Development &
Management
Management/Leadership

Building Your Own eBook Pla orm from Scratch

Envisioning Cataloging Excellence: RDA through the Eyes of
the User


Orienta on for New FLA Members and First‐Time Conference
A endees
Not So Fast! Considera ons While Planning a Digital Library


Patron‐Driven Acquisi ons, Discovery Tools and Other Hot
Topics in RDA
Tough Talks in Tough Times: How to Handle Difficult
Discussions with Patrons and Staff with Integrity and Respect


Ra ng Library Materials: Censorship or Guidance?
Turning the Tables: Assessing Student Worker Sa sfac on in
Peer‐Staffing Models

Transi ons: Envisioning the Future of Our "Catalogs"

Using De Bono's Six Thinking Hats for Crea ve Thinking,
Effec ve Decision Making, Engaged Mee ngs, and Faster
Problem Solving

YOU Are the Library: Envisioning Excellence by Transforming
Your Career and Your Library
Informa on Services/Reference
Art of Percep on: Keynoter's Follow‐Up

Changing Service Models in a Changing World

Page 8

Copyright and Fair Use: Traps and Pi alls for Librarians

Crea ng & Using Learning Objects to Enhance Distance
Reference & Instruc on Services
Marke ng/PR

Applying Effec ve Marke ng Techniques in Spanish to
Promote Library Services to La no Popula ons

Building Connec ons: Crea ng Synergy Between Community

9. Partners, Grant Opportuni es, and Targeted Programming

Envisioning Excellence through the Lenses of Undergraduate
and Graduate Students
Orienta on for New FLA Members and First‐ me Conference
A endees

President’s Program: Conversa on with the State Librarian

The Accidental Systems Librarian

“The Past Is A Foreign Country…” ‐‐ Florida Virtual Campus
User Mee ng and Update

Tough Talks in Tough Times: How to Handle Difficult
Discussions with Patrons and Staff with Integrity and Respect

Using De Bono's Six Thinking Hats for Crea ve Thinking,
Effec ve Decision Making, Engaged Mee ngs, and Faster
Problem Solving

What Do I Do Next? A Planning Model for Envisioning and
Execu ng Excellence in Library Programs and Services

YOU Are the Library: Envisioning Excellence by Transforming
Your Career and Your Library

You Are the Patron: Envisioning and Training for Excellent
Library Service From the Patron’s Perspec ve
Crea ng Social Media Customer Service Excellence



Envisioning Your Library Customers through iMapLibraries

Get to Yes! Branding Your Customer Service

Let's Get Fes ve! ‐ How to Plan and Organize a Successful
Reading Fes val

Parents, Alumni and Libraries: What Customers Really Believe
about the Library

Patrons on Performance: the Library Web as Users See It

Programming and Outreach Ideas: Reimagining the Library as
a Cultural Hub

Sharing Our Secrets – Le ng the World Know about Libraries
Excellent Services
Outreach/Programming

Applying Effec ve Marke ng Techniques in Spanish to
Promote Library Services to La no Popula ons Building
Connec ons: Crea ng Synergy Between Community Partners,
Grant Opportuni es, and Targeted Programming

Crea ng & Using Learning Objects to Enhance Distance
Reference & Instruc on Services

Distance Learning on Demand: Crea ng a Student‐Friendly
Pla orm for Instruc onal Library Videos

Flipping Out: Envisioning the Flipped Classroom in Library
Instruc on and Programming

Teaching/Learning &
Informa on Literacy
Lawyers in Libraries


Bam! Pow! Graphic Novels, Comics, & Manga, Oh My!
Exploring Visual Literacy

Crea ng & Using Learning Objects to Enhance Distance
Reference & Instruc on Services

Distance Learning on Demand: Crea ng a Student‐Friendly
Pla orm for Instruc onal Library Videos

Flipping Out: Envisioning the Flipped Classroom in Library
Instruc on and Programming
Performer's Showcase II ‐ Performers for all ages

Teaching Informa on Literacy to Adults & Professionals

Programming and Outreach Ideas: Reimagining the Library
as a Cultural Hub

Redefining Outreach: Crea ng a Percep on of Personal
Accessibility


Technology

Building Your Own eBook Pla orm from Scratch
Teaching Informa on Literacy to Adults & Professionals

Crea ng Social Media Customer Service Excellence
Performer’s Showcase for Children

Distance Learning on Demand: Crea ng a Student‐Friendly
Pla orm for Instruc onal Library Videos

Envisioning Excellence through the Lenses of Undergraduate
and Graduate Students

Envisioning Your Library Customers through iMapLibraries

EPOCH: Preserving Local Legacies

iPad Library Programs: ‘iPad Story Time’ and ‘App Chat’
Personal Development

All about FLA/ FLA Execu ve Director Meet & Greet

Collabora ng with Strangers: Revealing Hidden Assets through
Speed Mee ngs @ Libraries
Conversa ons That Ma er

Not So Fast! Considera ons While Planning a Digital Library

FLA One Book, One State: Drive by Daniel Pink

Open Source for Excellent Patron Service

Librarians as Learning Leaders: Networked for Excellence in
the 21st Century

Patrons on Performance: the Library Web as Users See It


The Accidental Systems Librarian
Lightning Rounds
Page 9


10. Amy Herman: The Art of Percep on
http://aop.artfulperception.com
The ability to observe is grounded in the percep on of visual informa on and the effec ve
ar cula on of what the eye sees and what the brain interprets. Learning to reconsider how
we perceive the world around us renews the cri cal nexus between the eye and the mind.
The Art of Percep on is credited with improving observa on and communica on skills and
facilita ng the exchange of cri cal informa on for individuals charged with establishing and
leading the strategic direc on of complex teams.
Hear Amy Herman at the Opening Session and in her follow‐up session.
J. Jeff Kober: Disney at Work
http://disneyatwork.com
J. Jeff Kober brings customer service ideas from Disney’s workplace to FLA! “The
Wonderful World of Customer Service at Disney” is a celebra on of great business
prac ces that can be applied to your own service organiza on. See it from the eyes
of J. Jeff Kober, who is the foremost thought leader in benchmarking prac ces at
Disney.
Listen to J. Jeff Kober at the Closing Session
Leadership Voices
Thursday, May 8th
2:15 – 5:00pm
Record your thoughts on how library leadership can play a
vital role in helping a library create new possibili es and
partnerships. Recordings will be posted, along with your
picture, to the FLA website following the conference.
Drop in any me 2:15 – 5:00pm – no appointment is necessary.
Keep in the conversa on
Page 10
Twi er – #flacon2014
Facebook ‐ http://facebook.com/groups/FloridaLibraryAssociation
Pinterest ‐ https://www.pinterest.com/floridalibassoc/

11. 2014 Conference Preliminary Program
May 6 – 9, 2014
9:00 – 9:30am
Poster Sessions
9:30 – 11:30am
Tuesday, May 6
1:00—5:00pm
Opening Session
PRECONFERENCE WORKSHOP: You Are the Patron
Envisioning and Training for Excellent Library Service
From the Patron’s Perspec ve
To envision excellence in service, library staff must learn to see
service through the eyes of their patrons. This workshop uses
improvisa on and role‐playing ac vi es, facilitated discussion,
off‐site experiences, guided reflec on, and applica on exercises to
help par cipants understand how patrons experience the library.
This program is derived from the “You Are the Visitor” training
program at the world’s largest children’s museum, and was
adapted for training university library staff in exploring customer
expecta ons and values with prac cal connec ons to the RUSA
Guidelines for Behavioral Performance of Reference and
Informa on Providers.
Following an interac ve demonstra on of the training program,
facilitators will guide par cipants to discover ways to adapt the
training process and techniques for their own libraries. Handouts
will summarize and illustrate the training process and how
par cipants can work with their staff to make visits to the library
more open, invi ng, and produc ve.
Speakers: Tony Stamatoplos, University of South Florida and Kari
Ann Stamatoplos, The Children's Museum of Indianapolis




Welcome
Recogni on of scholarship recipients
Award presenta ons
Speaker: Amy Herman describes the Art of Percep on and
how professionals can use it to enhance their observa on
and communica on skills.
11:30am – 12:00pm
Poster Sessions
1:00 ‐ 2:00pm
Envisioning Cataloging Excellence: RDA through the
Eyes of the User
This program will cover the current impact of Resource Descrip on
and Access (RDA) on the user experience, as well as the eventual
consequences of RDA adop on, FRBR‐ized catalogs, and BIBFRAME.
A endees will leave with knowledge of what RDA is, how to imple‐
ment it, and why implementa on will benefit library users and the
library community.
Sponsor: Technical Services Member Group
Speakers: Sarah Norris, New College of Florida; Jeanne Piascik,
University of Central Florida; and Shannon Schane, Everest University
FLA One Book, One State: Drive by Daniel Pink
8:00 ‐ 9:00am
Orienta on for New FLA Members and First‐Time
Conference A endees
Start your conference experience with an orienta on especially for
new FLA members and first‐ me conference a endees. Learn
about FLA's structure and benefits of membership. Begin building
your professional network and developing your leadership poten al
by learning about your state associa on.
Sponsor: FLA New Member Round Table
Speakers: Zedra Hawkins, Washington County Public Library; Dr.
Chris e Koontz, Florida State University; Dr. Barbara S tes, Florida
Gulf Coast University Library; Gladys Roberts, FLA President;
Stephanie Race, Division of Library and Informa on Services
Health Literacy: Librarians Reduce Health Dispari es!
Increasing health literacy reduces health dispari es. This presenta‐
on introduces the concept of health literacy and outlines the impact
of low health literacy on underserved communi es. Solu ons such as
plain‐language and the teach‐back technique are presented, as well
as reliable online health resources. A endees will leave equipped
with tangible tools to use immediately in serving their patrons.
Speaker: Nancy Pa erson, Na onal Network of Libraries of
Medicine
Tuesday • Wednesday
Page 11
Wednesday, May 7
FLA President Gladys Roberts selected Drive: The Surprising Truth of
What Mo vates Us by Daniel Pink as this year’s One Book, One State
tle. Drive explores scien fic research behind human mo va on
with examples from organiza ons using these ideas to create
change. Panelists will present highlights and interac ve exercises
from the book and share how they’re implemen ng its recommen‐
da ons in their libraries. Join your colleagues in a discussion about
mo va ng employees, patrons, and ourselves.
Sponsor: Leadership Development Commi ee
Speaker: Krystal Bullers, Shimberg Health Sciences Library

12. Management and Administra on Group Roundtable
Discussions and Business Mee ng
Take this opportunity to network with your colleagues in facilitated
roundtable discussions about what is important to you in your role
as a library manager. Session includes M&A Group’s business
mee ng.
Sponsor: Management and Administra on Member Group
Speaker: Barbara Pickell, Clearwater Public Library System
Library produced preschool story me kits for library use to encour‐
age parents to con nue ac vi es at home. Jacksonville Public Li‐
brary produced circula ng story me kits for use in homes and child
care centers. This program discusses the kindergarten readiness
skills addressed, how to create kits and how to use the kits in your
pre‐school story me program.
Speakers: Stephanie Miller and Rebekah Mitchell, Jacksonville Pub‐
lic Library and Sarah Priester, Broward County Library
Envision Excellence in STEM Educa on: Plans and
Prac ces for Embracing Science, Technology,
Engineering, and Math
YOU Are the Library: Envisioning
Excellence by Transforming Your
Career and Your Library
In a me of great change and organiza onal
uncertainty, knowing how to transfer and
transform your skill set is important in shaping
tomorrow's librarians and the libraries in which
they work. An expert in leadership, diversity,
and teambuilding, popular mo va onal speaker
DeE a Jones will empower you to "lead in
place" through personal branding and developing skills in yourself
and others.
Sponsors: Library Personnel Recruitment and Leadership
Development Commi ees
Speaker: DeE a Jones, DeE a Jones and Associates
2:00 – 2:15pm
Session Break
2:15 ‐ 3:30pm
All about FLA/ FLA Execu ve Director Meet & Greet
Join FLA leaders and the new Execu ve Director to learn all about
the Florida Library Associa on.
Speaker: Mar na Brawer, FLA Execu ve Director
This session offers detailed step‐by‐step guidelines for streamlining
STEM planning for any audience from strategic planning through
implementa on and specific programming ac vi es. The presenta‐
on includes lively slide shows, demos of hands‐on technology
training, ac vi es to get everyone involved, and strategies for
applying instruc onal design principles to develop crea ve and
cri cal thinking skills.
Speakers: Vera Gubnitskaia, Ormilla Vengersammy, Ann Collins,
and Natalie Houston, Orange County Library System
Ra ng Library Materials: Censorship or
Guidance?
A prolifera on of Internet sites, such as Common
Sense Media, alert parents to issues related to
language, drug abuse and violence in children's
and young adult materials. Pat Scales, First
Amendment spokesperson and School Library
Journal columnist, describes how these sites have
become tools for censors and how they threaten
the librarian's role in guiding young patrons in
their reading and informa on needs.
Sponsor: Intellectual Freedom Commi ee
Speakers: Robin Shader, Northwest Regional Library System and
Pat Scales, Library Consultant
Art of Percep on: Keynoter's Follow Up
Join keynoter Amy E. Herman for an in‐depth discussion of her
presenta on, The Art of Percep on, based on her work training
medical students and law enforcement officers to improve their
powers of observa on.
Speaker: Amy Herman, Art of Percep on
Sharing Our Secrets – Le ng the World Know about
Libraries’ Excellent Services
Crea ng & Using Learning Objects to Enhance
Distance Reference & Instruc on Services
Presenters will highlight best prac ces for crea ng online learning
objects (videos, screencasts, and interac ve learning objects) for
enhancing library instruc on through the library's web page as well
as within embedded course modules housed in the CANVAS course
management system. Find out how to use these for distance cours‐
es and “flipped” tradi onal classes.
Speakers: Maryellen Allen and Adonis Amparo, University of South
Florida
Page 12
Are your patrons aware of the excellent electronic resources and
services available to them through their library? Find out how aca‐
demic and public librarians and media specialists have integrated
Florida Electronic Library databases, Ask a Librarian, and Florida
Memory into everyday library services. Following a demonstra on
of innova ve virtual services, panelists will facilitate a discussion
about improving communica on to increase use of these services.
Speakers: Stephanie Race, Florida Department of State’s Division of
Library and Informa on Services and Julie Pepera, Gale Cengage
Learning
3:30 ‐ 3:45pm
Refreshment Break
Early Literacy Kits for Story me and Beyond
See how Broward County and Jacksonville libraries promote early
literacy skills among preschoolers. Broward’s Northwest Regional
Wednesday

13. 3:45 ‐ 4:45pm
President’s Program: Conversa on with the State
Librarian
The Accidental Systems Librarian
In the past, tech savvy librarians were asked
to manage the systems at their library as a
second role. Today, libraries seek systems
librarians to manage all technology related
tasks. Engard, author of The Accidental
Systems Librarian will introduce you to the
new systems librarian. A endees will learn
the basics of systems librarianship, tricks of the trade, competency
informa on and tools to assist in making their jobs easier.
Speaker: Nicole Engard, ByWater Solu ons
Applying Effec ve Marke ng Techniques in Spanish
to Promote Library Services to La no Popula ons
La n‐American culture includes over 20 countries and each region
has its own idiosyncra c use of the Spanish language. Brand your
library by reaching out to library users through fes vals, health
clinics, educa onal campaigns, and environmental events and
other community ac vi es using novel marke ng efforts to raise
awareness and establish a connec ons.
Speakers: Juan Lopez and Margie Viera, Ana G. Mendez University
Building Your Own eBook Pla orm from Scratch
Patrons expect to access eContent at their libraries despite the
challenges of working with current eBook vendors and publishers.
Hear how the Orange County Library System implemented a hosted
eBook pla orm with Vufind and Adobe Content Server. Topics
covered include technology components, acquisi ons, self
publishing and working with independent publishers.
Speakers: Ricardo Viera, Jo Ann Sampson and Griselda Clarke,
Orange County Library System
Judith Ring, Director of the Florida Department of State, Division of
Library and Informa on Services, will discuss the Division’s pro‐
grams and services with special emphasis on its services for Florida
libraries.
Speaker: Judith Ring, State Librarian
Teaching Informa on Literacy to Adults in the World
of Wikipedia and Google
Librarians in all environments (academic, special and public) help
adults, including professionals, improve their informa on literacy
skills. Doing so involves challenges ranging from undiagnosed
learning disabili es to poor resource knowledge to an over‐
confidence in independent searching skills. This session will share
experiences related to these issues and suggest useful solu ons.
Speakers: Michael Maiers and Leah Berean, ITT Technical Ins tute
4:00 – 6:00pm
Exhibit Hall Open: Exhibits and Silent Auc on
5:00 – 6:00pm
“Meet the Exhibitors” Recep on
6:30 ‐ 8:00pm

FSU School of Library and Informa on Studies
Recep on for Alums, Students and Friends

USF School of Informa on Alumni Recep on
Conversa ons That Ma er
Join members of FLA’s Con nuing Educa on Commi ee and
subject experts for informal round table discussions about
excellence in service through leadership/management for new
leaders (Sara Gonzalez, Seminole County Public Library); social
media (Jessica Riggins, Tampa Bay Library Consor um); story mes
and early learning literacy (Chris Culp, Manatee County Public
Library System); informa on literacy and assessment (Maryellen
Allen, USF Tampa Library); and marke ng for public libraries (Adam
Brooks, Hernando County Public Library), as well as an open forum
table to allow for discussion on addi onal topics of interest to
a endees.
Sponsor: Con nuing Educa on Commi ee
Thursday, May 8
7:00 ‐ 8:30am
Mystery Writers Associa on Breakfast
TICKETED EVENT – Admission is free but sea ng is limited.
You must request a cket with your conference registra on.
Join members of the Florida Mystery Writers Associa on for
breakfast and hear about their latest books.
Sponsor: Mystery Writers of America, Florida Chapter
Speakers:
Programming and Outreach Ideas: Reimagining the
Library as a Cultural Hub
Librarians are always looking for new ideas for their changing
environment. This session will review some unique ideas that have
added or improved services available to patrons. Find ways to
locate talent in your community by partnering with local groups to
bring adult cra programs and live performances to your library.
Sponsor: Outreach & Programming Member Group
Speakers: Bill Harris, Tampa‐Hillsborough Public Library System;
Suvi Morales, Palm Beach County Library System; and Marisa
Meale, Palm Harbor Library
http://www.joanna-campbell-slan.com
Joanna Campbell Slan,
http://randyrawls.com
Randy Rawls,
H. Terrell Griffin, http://hterrellgriffin.com
Nancy J. Cohen,
http://nancyjcohen.com
http://www.miriamauerbach.com
Miriam Auerbach,
Wednesday • Thursday
Page 13

14.
8:30 ‐ 9:30am
10:30 ‐ 12:00pm
iPad Library Programs: ‘iPad Story Time’ and ‘App Chat’
Copyright and Fair Use: Traps and
Pi alls for Librarians
Two new programs using mobile devices in the library will be
discussed: App Chat and iPad Story Time.This session will include
sample program plans; recent research on using apps and screen
technology with children; ps for choosing, se ng up and maintain‐
ing equipment; and helpful resources for developing app collec ons.
Speakers: Laura Doyle and Cheryl Wolfe, Tampa‐Hillsborough
County Public Library
Not So Fast! Considera ons While Planning a Digital
Library
The drama c rise in e‐reader and tablets sales has caused some to
propose moving to large digital collec ons in academic libraries.
Before you ditch your print books in favor of digital edi ons, hear
about the experience of opening a digital library at a new branch
campus. Discover what worked, what improvements were needed,
and how students, faculty, and staff ul mately reacted.
Speakers: Jenna Se les and Karene Best, Valencia College
Open Source for Excellent Patron Service
The library community is abuzz about open source so ware (OSS).
This workshop will introduce you to OSS and what it means for
libraries, and will provide a toolbox of OSS products to enable you to
provide amazing services for your patrons without addi onal staff or
expense.
Speaker: Nicole Engard, ByWater Solu ons
Parents, Alumni and Libraries: What Customers Really
Believe about the Library
Unlike most studies taken from the library perspec ve, a recent
OCLC study, Parents, Alumni and Libraries: What Customers Really
Believe about the Library, looks at parents and alumni ‐ not library
users ‐ to understand their beliefs about the campus experience and
how these beliefs influence percep ons of the university
and the library’s role. See how the library compares with other
elements of campus life and what this means in the move to mixed
models of physical and virtual learning spaces.
Speaker: Meryl Cinnamon, OCLC
Turning the Tables: Assessing Student Worker
Sa sfac on in Peer‐Staffing Models
The peer model of staffing is prevalent in university libraries where
students benefit from learning to conduct library research by
working with other students. This presenta on will explain what an
assessment of student workers revealed about how they benefit
from the experience. The challenges of being a student library work‐
er and assis ng one’s peers to navigate library research,
resources and services will also be addressed.
Speakers: Michelle Demeter, Bridge Birmingham, and Rachel
Besara, Florida State University
Page 14
9:00 ‐ 4:00pm
Exhibit Hall open
9:30 ‐ 10:30am
Coffee Klatch in Exhibit Hall ‐ no conflict me for
visi ng exhibits
Patrons depend on library staff to explain and
apply fair use concepts. Learn basic copyright
and fair use guidelines specific to librarians
from an experienced copyright a orney. This
is a fast‐paced, highly interac ve and fun
session on a serious subject with useful
hand‐outs and Q and A.
Speaker: Anne Dalton, Law and Media on
Firm of Anne Dalton
Friends of the Library Unify for Excellence
Learn about promising prac ces of Friends groups in fundraising,
communica on, marke ng and more. Mar n County representa‐
ves include Sheila Leach, winner of a 2013 FLA award for her role in
building consensus to form a countywide Friends of the Library
group while s ll suppor ng the needs of branch libraries. This
session will also include ps from Friends groups across the state
and audience par cipa on.
Speakers: Sandy Newell, Florida Department of State, Division of
Library and Informa on Services; Bre Lear, Mar n County Public
Library; and Sheila Leach, Friends of the Mar n County Public
Library
Mysteries Set in Florida: Why the Sunshine State?
Mul ‐published and award‐winning mystery authors discuss the
appeal of se ng tales of murder and mayhem in the Sunshine State.
Speakers: Joanna Campbell Slan, Randy Rawls, H. Terrell Griffin,
Nancy J. Cohen, and Miriam Auerbach
Performer's Showcase I ‐ Performers for Children
Preview live performances delivered on stage by entertainers
who present shows for libraries all across Florida. Chat with the
performers at their meet‐and‐greet tables. This session focuses on
children's performers.
Successful STEM Programs for Children Ages 5 ‐ 11
Learn and share ways to incorporate science, technology,
engineering, and math (STEM) into programming for children
ages 5 ‐ 11 with examples of hands‐on ac vi es.
Speakers: Karyn Dombrosky and Cicely Douglas, Palm Beach County
Library System, and Katherine Kastanis, Dunedin Public Library
Tough Talks in Tough Times: How to
Handle Difficult Discussions with
Patrons and Staff with Integrity and
Respect
No ma er how well you get along with patrons and
fellow staffers, some discussions will involve con‐
flict. Tough Talks® in Tough Times provides a 5‐step
process (the CHECK® system) to handle difficult
discussions with integrity so that all individuals feel
respected. It’s a system that works in the library and in your personal
life. This interac ve session allows par cipants to share experiences
and ask ques ons.
Speaker: Jean Palmer Heck, Real‐Impact, Inc.
Thursday

15.
12:00 – 1:00pm
1:00 – 2:30pm
Lunch available for purchase in the Exhibit Hall
“The Past Is A Foreign Country…” ‐‐ Florida Virtual
Campus User Mee ng and Update
12:15 ‐ 1:45pm
Friends, Founda ons and Boards Member Group
Business Mee ng, Awards Program and Luncheon
Ticketed event
Sponsor: Friends, Founda ons and Boards Member Group
1:00 ‐ 2:00pm
Collabora ng with Strangers: Revealing Hidden
Assets through Speed Mee ngs @ Libraries
This hands on, train the trainer session introduces the Collabora ng
with Strangers networking workshops sponsored by UF Libraries.
These “speed mee ng” sessions are based on a facilita ve process
known as CoLAB Planning Series® which reveals and leverages
“hidden” assets among par cipants and their organiza ons.
Speakers: April Hines and Bess de Farber, University of Florida
George A. Smathers Libraries
Envisioning Your Library Customers through
iMapLibraries
Supported by a grant from the Ins tute of Museum and Library
Services, Florida State University researchers developed a web‐
based mapping applica on that is freely available to help public
librarians be er iden fy the characteris cs of the popula ons near
the library. This tool can facilitate the planning, outreach,
marke ng, grant wri ng, and advocacy efforts of Florida’s public
librarians. A demonstra on and real‐world examples will illustrate
how data can help Florida librarians op mize the public library
service decision‐making process.
Speakers: Dean Jue, Chris e M. Koontz and Lorri Mon, Florida
State University
EPOCH: Preserving Local Legacies
Electronically Preserving Obituaries as Cultural Heritage – or
EPOCH – enables community members to memorialize loved ones
while providing for future genealogical and local history research.
EPOCH is a free, library‐based community digital repository, allow‐
ing family members to upload obituaries, photos, and other digital
memorabilia. Learn how the project developed and non‐tradi onal
partnerships were formed and how you can implement this in your
library.
Speakers: Donna Bachowski, Melanie Higgins and Chris na Perea,
Orange County Library System
Lightning Rounds
Join this fast‐paced program, where your peers share their
experience and knowledge on a par cular topic in brief, med
presenta ons. Topics will be selected in advance by popular vote.
This session will focus on the con nued merging and
re‐engineering of academic library services for public universi es
and colleges under the umbrella of Florida Virtual Campus. Topics
will include selec on and implementa on of a single library
discovery tool and a next‐genera on ILS to be used by all 39 public
universi es and colleges. Numerous commi ees and task forces
guiding development of these products will have substan al
informa on to share with the session’s a endees. Other topics
will include updates on the ac vi es of FLVC’s Members Council on
Library Services and a brief update on FLVC’s broader ac vi es.
Speakers: Mark Adams, Donald J. Muccino, Lucy Harrison and
Linda McCarthy, Florida Virtual Campus
2:00 ‐ 2:15pm
Session Break
2:15 ‐ 3:15pm
Breathing New Life into Your Friends Group
Membership, succession planning and community involvement for
Friends of Library groups will be among the topics discussed in this
interac ve session.
Sponsor: Friends, Founda ons and Boards Member Group
Speaker: Deborah Hohler, Friends of the Fort Lauderdale Libraries
Lawyers in Libraries
This presenta on discusses the Lawyers in Libraries program which
began with Pro Bono Week in October, 2013 and which seeks to
provide librarians with informa on on legal resources, to answer
ques ons about the unlicensed prac ce of law, and to provide
patrons with guidance and referral to free legal resources.
Speakers: Pamela Thompson, Florida Department of State's
Division of Library and Informa on Services and Kathy N.
Grunewald, Esq., Florida Legal Services, Inc.
Let's Get Fes ve! ‐ How to Plan and Organize a
Successful Reading Fes val
Lake County Library System staff describe the year of planning that
made its BookFest a successful event, bringing together readers
and authors. Learn how you can do it, too.
Speakers: Jo‐Ann Glendinning, Ron Moore and Judy Buckland,
Lake County Library System
Performer's Showcase II ‐ Performers for all ages
More performers present live previews of their shows, this me
with a focus on programs for audiences of all ages. Chat with the
performers at their meet‐and‐greet tables and book a program for
your library.
Mana‐Tweens Club
Rethinking Reference: If it’s Broke, Fix It!
Tweens (ages 8 to 12) are ac ve readers and future volunteers.
Discover how to evaluate ailing programs and retool them success‐
Find out how to involve them more. Learn about monthly tween
fully with assessments and targeted marke ng strategies. Strozier
book clubs and cra /culture clubs developed through partnership
Library redesigned an earlier, defunct service to provide more
among branch libraries.
visible and flexible assistance during peak research season.
Speakers: Chris Culp, Debbie Reagan and Megan Robinson,
Manatee County Public Library
Thursday
Page 15

16. “Research Coaching” lets students improve skills working one‐on‐
one or in a group with a librarian and includes a group dynamics
component.
Speakers: Melinda Babarskis and Jacque Druash, Florida State
Libraries Undergraduate Services
2:15 ‐ 5:00pm
Leadership Voices
Join us for the 4th annual FLA Leadership Voices Project and share
your ideas on the role of library leaders in envisioning excellence.
Drop in any me and record your thoughts. Everyone is welcome
and no appointment is necessary!
Sponsor: Leadership Development Commi ee
3:15 ‐ 4:00pm
Refreshment Break & Door Prizes in Exhibit Hall
4:00 ‐ 5:00pm
A er The Fire: Recovery from a Library Disaster
Most have par cipated in disaster preparedness planning for their
libraries, but what happens when the disaster actually occurs? A
fire in a branch library in 2013 taught lessons in naviga ng the red
tape and dealing with insurance and contractors while trying to
reopen a community resource. Learn from one who has been
through the experience.
Speakers: Adam Brooks and Mary Soto, Hernando County Public
Library
Transi ons: Envisioning the Future of our "Catalogs"
Presenters will discuss the transi on from a tradi onal ILS to a
cloud‐based library resource management system with specific
examples of the planning process and implementa on of the
system. Also included: the unforeseen strengths, weaknesses,
opportuni es, and challenges the new system has engendered.
Speakers: Darla Asher, Doris Van Kampen‐Breit and Elizabeth
Henry, Saint Leo University
What Do I Do Next? A Planning Model for Envisioning
and Execu ng Excellence in Library Programs and
Services
Stuck on a project? Bring a list of actual projects you’re facing so
you can work on them during this interac ve program. Explore five
steps to successful planning through the applica on of a simple
model. Drawn from David Allen’s classic book, Ge ng Things Done,
this session offers prac cal ps to help you envision success, brain‐
storm effec vely, and get over the hump of deciding the next
ac on.
Speaker: Douglas Crane, Palm Beach County Library System
5:30 ‐ 7:00 pm
FLA President’s Recep on
Join in the fun! Enjoy refreshments while suppor ng FLA’s
scholarship program. Bid on Silent Auc on items, try the Wine Toss
and look for a winning cket in the 50/50 Raffle!
Friday, May 9
Changing Service Models in a Changing World
Hear how the Mar n County Library System changed its service
models to be er meet the needs of its public through innova ons
in mobile service, literacy services, space redesign, and digital
technology.
Speakers: Jus n De la Cruz, Bre Lear, Sandy Henry, Patricia Riker,
Mar n County Library System
Dynamic, Community‐Driven Story mes That Get
Results!
Create dynamic, community‐driven story mes and baby mes easily
and at no addi onal cost. Hear how the Maitland Public Library
draws record crowds using mul media and tradi onal story me
elements. Topics to be covered include: highligh ng local talent
and community members of different cultures; easy‐to‐implement
puppet shows; simple skits and musical instruments to enliven
songs and stories; and incorpora ng nonfic on. View sample
cra s, tons of programming ideas and much more in this intensive
workshop!
Speakers: Jonathan Dolce and Mary Daniels, Maitland Public
Library
Page 16
Literary Excellence: Florida Book Award Winning
Authors
8:00 ‐ 8:30am
Coffee Klatch
8:00 ‐ 9:45am
FLA Cyber Zone
Explore cu ng edge technology programs and devices with your
colleagues.
8:30 ‐ 9:30am
Bam! Pow! Graphic Novels, Comics, & Manga,
Oh My! Exploring Visual Literacy
Why does visual literacy ma er in academic libraries? This program
will include descrip ons of visual literacy formats, what visual litera‐
cy means, how to start a graphic novel collec on in an academic
library, and how to create a reading event based on a graphic novel.
Speaker: Gricel Dominguez, St. Thomas University Library
Building Connec ons: Crea ng Synergy Between
Community Partners, Grant Opportuni es, and
Targeted Programming
Engage with recipients of the 2013 Florida Book Award as they read
excerpts from their award‐winning books and discuss their works.
Developing strong community es and focusing on community
Speakers: Will be announced following announcement of 2013 FBA
Award Winners
Thursday • Friday

17.
Patron‐Driven Acquisi ons, Discovery Tools and
Other Hot Topics in RDA
This panel of technical services librarians will share views on the
topics of RDA, PDA, and discovery tools replacing conven onal
OPACs. Implica ons of these growing trends on user experience
and expecta ons will be discussed.
Sponsor: Technical Services Member Group
Speakers: Sarah Norris, New College of Florida; Jeanne Piascik,
University of Central Florida; Hilary Wagner, Rasmussen College
Patrons on Performance: the Library Web as Users
See It
Users don't dis nguish between the library and its website. A
library that can be accessed on all devices needs a simple, perfor‐
mance‐driven design.This energe c, usability‐driven talk starts with
the ques on: what comes a er responsive design? The focus is on
developing user‐centric web sites.
Speaker: Michael Schofield, Nova Southeastern University
Redefining Outreach: Crea ng a Percep on of
Personal Accessibility
An academic library can be in mida ng to undergraduates with
li le research experience. Hear how outreach efforts help students
to perceive library staff as approachable and personally accessible.
Examples of outreach events, interac ve displays, how‐to ps on
implementa on, and student feedback will be shared and the
session will include an interac ve component demonstra ng how
student par cipa on is encouraged.
Speakers: Heather Sanpp and Melissa Minds VandeBurgt, Florida
Gulf Coast University
Using De Bono's Six Thinking Hats for
Crea ve Thinking, Effec ve Decision
Making, Engaged Mee ngs, and Faster
Problem Solving
De Bono's Six Thinking Hats is a simple, fun, and
effec ve technique that helps organiza ons
develop effec ve communica on to s mulate
crea ve problem solving and increase produc vity.
Speaker: Linda Marie Golian‐Lui, Kennesaw State University
9:30 ‐ 9:45am
Session Break
9:45 ‐ 10:45am
librarianship and serve as invaluable resources for students unable
to partake in synchronous library training. Organizing and upda ng
these videos can be daun ng, especially when facing obstacles such
as loss of original video files, decentralized access points, and
viewing incompa bili es among devices. Learn how Instruc onal,
Reference, and Web Services librarians worked together to create a
mobile‐first video pla orm overcoming issues of usability,
accessibility, incompa bility, and project management in order to
provide their distance students with on‐demand library instruc on.
Speakers: Michelle Keba, Jamie Segno and Michael Schofield, Nova
Southeastern University
Crea ng Social Media Customer
Service Excellence
Customer expecta ons of social media sites
con nue to change rapidly. In this session,
you’ll learn how to: help your library achieve
excellent customer service in social media;
employ a proven social media marke ng
approach that keeps people coming back;
respond (not react) to five primary social
customer types on Twi er, Facebook and
other social media pages; and u lize a
method of collec ng and responding to customer complaints.
Speaker: Andrew Sanderbeck, PCI Webinars
Envisioning Excellence through the Lenses of
Undergraduate and Graduate Students
This presenta on will share low‐cost usability tes ng methods and
the results of the focus groups to re‐create the experience of
students visi ng FIU’s new library website. The perspec ves of FIU
undergraduate and graduate students relate different perspec ves
on what a library website should be like and how it should serve the
students.
Speakers: Ava Iuliano and Sarah J. Hammill, Florida Interna onal
University
Flipping Out: Envisioning the Flipped Classroom in
Library Instruc on and Programming
“Flipped” or “reversed” instruc on is a method of teaching where‐
by instructors post lectures online for students to review before
class. Then, in lieu of a lecture‐style presenta on, instructors ask
students to complete exercises, applying the knowledge/skills they
learned from pre‐class prepara on. A endees will learn about
“flipped instruc on,” be able to assess whether and to what extent
they can apply it to their programs and will have access to a free
online toolkit for addi onal literature and technical resources to
guide them in the crea on of a flipped instruc on approach.
Speakers: Elizabeth Outler, Shamika Dalton, and Loren Turner,
Lawton Chiles Legal Informa on Center, Fredric G. Levin College of
Law, University of Florida
Get to Yes! Branding Your Customer Service
The Jacksonville Public Library developed a plan to realign all of its
21 loca ons to a recognizable, customer‐focused service model
Distance Learning on Demand: Crea ng a Student‐
that strives for excellent interac ons. Training sessions
Friendly Pla orm for Instruc onal Library Videos
incorporated customer feedback, mystery shopping results and
Instruc onal library videos are an essen al component of distance
benchmarked successes from other library systems and businesses.
Friday
Page 17
needs are cri cal if the library is to remain relevant. Find out how
conversa ons with community organiza ons led to programming
grants which increased students' skills in reading, problem solving,
and technology literacy.
Speakers: Edward Booker, Danielle King, Tammy Erikstrup and
Marilyn John, Orange County Library System; and Nicole C. Yello,
UCF Graduate School of Educa on

18. A endees will learn how JPL created a plan that benefits their
customers and reduces staff stress using humor, videos and real‐life
examples. Presenters will offer prac cal sugges ons, ps and
resources that a endees can take back to their libraries to refresh
their own customer service models.
Speakers: Ron Block and Julie McNeil, Jacksonville Public Library
Cyberzone
Share cu ng edge technology programs and devices with
your colleagues.
Apply at: http://bit.ly/J5uv2G
Librarians as Learning Leaders: Networked for
Excellence in the 21st Century
New in 2014!!!
Lightning Rounds
Librarians as Learning Leaders is an in‐house network created to
maintain relevance and connect with library customers through
shared learning and collabora on with library management.
Measurable results include improved staff morale and an increased
focus on crea ng excellence in customer experiences. Prac cal ps
for overcoming barriers, nurturing a learning organiza on, crea ng
a work environment conducive to crea vity and innova on, and
moving project ideas to successful outcomes will be included.
Speakers: Sandy Mayer and Wendi Bost, Orange County Library
System
Energize yourself by listening to fast‐paced 5‐minute
presenta ons from colleagues or apply to present your own.
Be part of this new program, Thurs, May 8th at 1pm.
Apply at:
http://bit.ly/1fF12IQ
Story mes that Work for Children with Special Needs
Children’s librarians will share lessons learned over ten years of
welcoming children with special needs and their families into
story mes and the library. They’ll give specific examples of stories,
ac vi es, resources, pi alls, achievements, and other helpful ps.
Speakers: Diane Keyes and Sara White, Seminole County Public
Library System
Performer’s Showcases
Preview top performers for your library
Performer’s for Children – Thurs., May 8th at 10:30am
Performer’s for All Ages – Thurs., May 8th at 2:15pm
Mystery Writers Breakfast
11:00 ‐ 12:30pm
Top Florida mystery writers and enjoy breakfast.
Closing Session and Business Mee ng
Awards Presenta on
Free! But sea ng is limited! Request a cket with your
conference registra on.
Thurs, May 8th, at 7:00am
Speaker J. Jeff Kober brings customer service ideas from Disney’s
workplace to FLA! “The Wonderful World of Customer Service at
Disney” is a celebra on of great business prac ces that can be
applied to your own service organiza on.
Networking Lunch
12:30 ‐ 1:30pm
Meet up with new and old friends for lunch and to
con nue the conversa on.
Included in your conference registra on at no addi onal
cost. But you must reserve a lunch in advance.
Networking Lunch (included with your registra on)
Meet up with new and old friends for lunch and to con nue the
conversa on.
Friday, May 9th, at 12:30pm
1:45 ‐ 4:00pm
Sponsors
FLA Execu ve Board Mee ng
Thank you to our growing list of sponsors!
Brainfuse
Gale
Harvard Jolly
Recorded Books
Page 18
Open to all FLA Members.
Friday

19. 2014 Florida Library Associa on Annual Conference
Register today at: https://www.regonline.com/2014FLAattendee
NON‐MEMBER Rate
Conference Registra on Category
FLA Personal Member
Discounted Rate
If purchased EARLY: By March 15, 2014
Full Conference
FLA Student Member ‐ Full Conference ‐ must have
current membership as full‐ me student
$290
$160
n/a
$105
Single Day (Wed or Thur)
$210
$105
n/a
$80
$95
$80
n/a
$60
FLA Student Member ‐ Single Day (Wed or Thur) ‐
must have current membership as full‐ me student
Single Day (Fri)
FLA Student Member (Fri) ‐ must have current
membership as full‐ me student
If purchased LATE: March 15 ‐ April 30, 2014
$315
$200
n/a
$115
Single Day (Wed or Thur)
$275
$170
FLA Student Member (Wed or Thur) ‐ must have
current membership as full‐ me student
n/a
$80
$105
$90
n/a
$75
Full Conference
FLA Student Member ‐ Full Conference
Single Day (Fri)
FLA Student Member (Fri) ‐ must have current
membership as full‐ me student
If purchased ONSITE ‐ May 6 ‐9, 2014
Full Conference
$340
$235
Single Day (Wed or Thur)
$275
$170
Single Day (Fri)
FLA Student (Fri) ‐ must have current membership
as full‐ me student
$115
$100
n/a
$75
SPECIAL EVENTS
$50
$50
Exhibits Only ‐ EARLY/LATE/ONSITE
$75
$55
Friends Day Pass ‐ EARLY
$80
$80
Friends Day Pass ‐ LATE
Page 19
You Are the Patron Preconference Workshop
$90
$90
FF&B Lunch ( cketed event)
President's Recep on (if purchased separately from
conference registra on which includes this event)
Closing General Session & Lunch (if purchased
separately from conference registra on which
includes this event)
$48
$48
$20
$20
$50
$50
Ques ons about Registra on? Contact Mee ng Planner Sharon Gray at aplantomeet@earthlink.net or 850‐224‐6222.