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www.playmatics.com
Margaret Wallace, CEO
margaret@playmatics.com
Twitter: @MargaretWallace
Involved in Games Since 1996
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Playmatics Founders: Lots of Experience
in Creation of Original & Innovative IP
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Playmatics Founders: Experience Working with
Large Media Companies & Licensed Brands
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
What a long, strange trip it’s been!
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Brave New Virtual World?
Making Free-to-Play Games Work for You
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
• Global Market:
The global online games market is expected to reach
$13 Billion in revenues by 2011
For 2009, $5.5 billion globally spent on virtual goods
Market Overview
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
• North America:
North American virtual goods activity could exceed
$15 billion by 2014
In 2009, an estimated $400 million to $600 million will
be spent on virtual goods in the United States
Market Overview
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
• Increasingly Competitive:
The market is very crowded. For example, in January
2009, there were a reported 200 virtual worlds in
development targeting younger people alone.
A popular game on Facebook can be cloned in as little as
1 month
Lots of money pouring into space
Market Overview
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
• Rise of Social Networks:
Facebook grows 600k+ month.
Time spent on social networking sites tripled in August 09
Playfish network currently hosts around 9M active users at
any one time – this number was ~3M less than a year ago.
Playfish Installed 100M Games In 18 Months
Packrat – estimated $15k -- $25k/month
Market Overview
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Types of Free-to-Play Games
(There are pro’s and con’s for each.)
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Social
Single-Player
CasualCore / Hard-Core
Hardcore / Core MMO
Earth Eternal
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Casual MMO
Puzzle Pirates
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Virtual Worlds / Social Worlds
Habbo Hotel
Virtual Goods Make Up 85%
Of Habbo Revenue -- $70M
in 2008
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Social Games (Casual)
Farmville
Zynga gets two-thirds of its projected $100 -- $200
million-plus annual revenue selling virtual goods
ranging from digital farm buildings to poker chips.
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Social Games (Core)
City of Eternals
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Funware
Example: Gift-Giving as a Game
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
$
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Powered by
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Focus on Real-Time Co-Op Games
12+ Million Subscribers
$1 Billion+ in North America
Mario Party 8
6M+ Sold
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
CampFu Was Packed With Features
Games, Virtual Goods & Virtual
Economies Work Together to
Create an Ecosystem
Copyright 2009. Margaret Wallace. Please
Attribute Credit if You Use These Slides
Functional Items
Decorative
Items
Social Items
Successful Use of Virtual Goods
Touches on Core Experiences
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Types of Virtual Goods
Examples
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
In-Game / Functional
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Social Status
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Integrating Virtual
Goods Into Free-to-Play
Game Experiences
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Gifting Playfish titles are
typically released
with just 20% of
their final
features
developed and
implemented.
The rest is
introduced over
time in response
to the demands
of the community
and based on the
overall success
of the title.
Source: “Building
Social Games At
Scale” Panel
Social Gaming
Summit, June 23,
2009
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Decorative
Playfish sells around 20M items in
Restaurant City every day – through
either spending money- or through time
spent in game.
Source: “Building Social Games At Scale” Panel
Social Gaming Summit, June 23, 2009
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Collectibles & Rare Items
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Setting Goals
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Trading / Exchange
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Contests & “Prizes”
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Rewarding Behavior
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Rewarding Consumption
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Important lessons
learned along the way….
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Keep It Simple, Stupid.
Free-to-Play Games are a
Lifestyle….
Require full-time commitment….
Must have good metrics….
Launching the product is just the beginning…
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Constant Attention to User
Acquisition
 What’s The Bounce Rate?
 How Much Churn?
 What Are Conversions? LVP?
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Customer Acquisition Funnel
How many people who
come to your website
actually stay and register?
If 100,000 come to your site, you’ll be lucky
if 5% to 15% take the step to register.
Of that 2% to 15% -- anywhere from 1% to
15% will become purchasing players!
Buying Your Users:
The major
players in social
games are
spending
millions of
dollars on user
acquisition.
Example Source:
http://www.insidesocialgames.com/2009/11/17/zy
nga-raises-15-2-million-at-a-625-million-
valuation-or-is-this-old-news/
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Predictions
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Continued Consolidation
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
More “Stupid Money” Pouring In
Legal Issues Everywhere!
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
In-App Purchases for iPhone
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Resources
VentureBeat – www.venturebeat.com
TechCrunch – www.techcrunch.com
Inside Social Games – www.insidesocialgames.com
Virtual Goods News -- http://www.virtualgoodsnews.com/
Virtual Economy Research Network -- http://virtual-economy.org/
Games & Innovation -- http://gamesandinnovation.com
Margaret Wallace on Twitter:
www.twitter.com/MargaretWallace
Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
Questions?
Contact: Margaret Wallace, CEO
margaret@playmatics.com
Twitter: @MargaretWallace
Disclaimer: All images here, if not the explicit property of the author, are used for educational
purposes only. They belong to their rightful owners and I wouldn’t want it any other way.

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"Brave New Virtual World: Making Free-to-Play Games Work for You"

  • 2. Involved in Games Since 1996 Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 3. Playmatics Founders: Lots of Experience in Creation of Original & Innovative IP Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 4. Playmatics Founders: Experience Working with Large Media Companies & Licensed Brands Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 5. What a long, strange trip it’s been! Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 6. Brave New Virtual World? Making Free-to-Play Games Work for You Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 7. • Global Market: The global online games market is expected to reach $13 Billion in revenues by 2011 For 2009, $5.5 billion globally spent on virtual goods Market Overview Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 8. • North America: North American virtual goods activity could exceed $15 billion by 2014 In 2009, an estimated $400 million to $600 million will be spent on virtual goods in the United States Market Overview Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 9. • Increasingly Competitive: The market is very crowded. For example, in January 2009, there were a reported 200 virtual worlds in development targeting younger people alone. A popular game on Facebook can be cloned in as little as 1 month Lots of money pouring into space Market Overview Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 10. • Rise of Social Networks: Facebook grows 600k+ month. Time spent on social networking sites tripled in August 09 Playfish network currently hosts around 9M active users at any one time – this number was ~3M less than a year ago. Playfish Installed 100M Games In 18 Months Packrat – estimated $15k -- $25k/month Market Overview Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 11. Types of Free-to-Play Games (There are pro’s and con’s for each.) Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 13. Hardcore / Core MMO Earth Eternal Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 14. Casual MMO Puzzle Pirates Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 15. Virtual Worlds / Social Worlds Habbo Hotel Virtual Goods Make Up 85% Of Habbo Revenue -- $70M in 2008 Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 16. Social Games (Casual) Farmville Zynga gets two-thirds of its projected $100 -- $200 million-plus annual revenue selling virtual goods ranging from digital farm buildings to poker chips. Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 17. Social Games (Core) City of Eternals Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 18. Funware Example: Gift-Giving as a Game Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 19. Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 20. Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 21. $ Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 22. Powered by Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 23. Focus on Real-Time Co-Op Games 12+ Million Subscribers $1 Billion+ in North America Mario Party 8 6M+ Sold Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 24. CampFu Was Packed With Features
  • 25.
  • 26. Games, Virtual Goods & Virtual Economies Work Together to Create an Ecosystem Copyright 2009. Margaret Wallace. Please Attribute Credit if You Use These Slides
  • 27. Functional Items Decorative Items Social Items Successful Use of Virtual Goods Touches on Core Experiences Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 28. Types of Virtual Goods Examples Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 29. In-Game / Functional Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 30. Social Status Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 31. Integrating Virtual Goods Into Free-to-Play Game Experiences Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 32. Gifting Playfish titles are typically released with just 20% of their final features developed and implemented. The rest is introduced over time in response to the demands of the community and based on the overall success of the title. Source: “Building Social Games At Scale” Panel Social Gaming Summit, June 23, 2009 Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 33. Decorative Playfish sells around 20M items in Restaurant City every day – through either spending money- or through time spent in game. Source: “Building Social Games At Scale” Panel Social Gaming Summit, June 23, 2009 Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 34. Collectibles & Rare Items Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 35. Setting Goals Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 36. Trading / Exchange Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 37. Contests & “Prizes” Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 38. Rewarding Behavior Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 39. Rewarding Consumption Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 40. Important lessons learned along the way…. Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 41. Keep It Simple, Stupid.
  • 42. Free-to-Play Games are a Lifestyle…. Require full-time commitment…. Must have good metrics…. Launching the product is just the beginning… Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 43. Constant Attention to User Acquisition  What’s The Bounce Rate?  How Much Churn?  What Are Conversions? LVP? Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 44. Customer Acquisition Funnel How many people who come to your website actually stay and register? If 100,000 come to your site, you’ll be lucky if 5% to 15% take the step to register. Of that 2% to 15% -- anywhere from 1% to 15% will become purchasing players! Buying Your Users: The major players in social games are spending millions of dollars on user acquisition. Example Source: http://www.insidesocialgames.com/2009/11/17/zy nga-raises-15-2-million-at-a-625-million- valuation-or-is-this-old-news/ Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 45. Predictions Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 46. Continued Consolidation Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 48. Legal Issues Everywhere! Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 49. In-App Purchases for iPhone Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 50. Resources VentureBeat – www.venturebeat.com TechCrunch – www.techcrunch.com Inside Social Games – www.insidesocialgames.com Virtual Goods News -- http://www.virtualgoodsnews.com/ Virtual Economy Research Network -- http://virtual-economy.org/ Games & Innovation -- http://gamesandinnovation.com Margaret Wallace on Twitter: www.twitter.com/MargaretWallace Copyright 2009. Margaret Wallace. Please Attribute Proper Credit if You Use These Slides
  • 51. Questions? Contact: Margaret Wallace, CEO margaret@playmatics.com Twitter: @MargaretWallace Disclaimer: All images here, if not the explicit property of the author, are used for educational purposes only. They belong to their rightful owners and I wouldn’t want it any other way.

Notas do Editor

  1. Margaret Wallace – Full bio here: http://en.wikipedia.org/wiki/Margaret_Wallace
  2. The Founders of Playmatics Have been involved in the creation of many original and innovative IP titles.
  3. The Founders of Playmatics Have worked on some of the largest and most popular brands.
  4. What’s the promise of free-to-play games?
  5. Source: http://www.virtualworldsnews.com/2009/03/virtual-goods-make-up-85-of-habbo-revenue-ads-and-new-products-to-grow.html
  6. Source http://sanfrancisco.bizjournals.com/sanfrancisco/stories/2009/08/10/story2.html?b=1249876800^1894931
  7. What brought me here?
  8. Rebel Monkey, Founded in 2007
  9. Raised Money
  10. CampFu had lots of features
  11. CampFu had lots of press
  12. Functions to allow my friend to work for me in the game and keep my restaurant running.
  13. Gaining social status in Gaia Online by adorning your avatar to express your true self.
  14. Decorating the exterior of your restaurant in Restaurant City to
  15. Here, a virtual good is used to show the player that they need to achieve level 22 before being able to access a sandwich to give to friends.
  16. Rewarded for doing a pro-social action inside of the game.
  17. The owner of this restaurant ensures getting better ratings the more time and money they spend on decorating their restaurant.
  18. Not a matter of ship it and forget it.
  19. Must pay constant attention to customer acquisition funnel.
  20. It’s a constant process.