11. Policy decisions Long term Complex Non-routine How to achieve policy Medium term Less complex Day-to-day decisions Simple Routine Strategic (Senior Management) Tactical (Middle Management) Operational (Junior Management)
12. Examples of Decisions Arrange Please Takes for Staff absences Make Bus Mgt compulsory Increase attainment levels by 10% School Extra buses on due to increase in demand Develop new price structure to attract customers Expand market share by establishing a new route Bus Company Operational Tactical Strategic
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23. Example of POCGADSCIE Monitor new recruit’s progress Evaluate Look through above documents Analyse Info Appoint & training Implement CV, Application Forms Gather Info Contact successful candidate Communicate Qualifications, experience Constraints Make final choice Select Solution Select suitable candidate Objective Produce short list Devise Solution Select candidate Problem