1. Mahindra Satyam’s
Healthcare & Life Sciences
Practice

2. BUSINESS
LANDSCAPE
 Use of tablets, mobile
technology, cloud
computing & big data

3. BUSINESS
LANDSCAPE
 Increase in
regulations, greater
emphasis on regulatory
compliance

4. BUSINESS
LANDSCAPE
 Increased use of data
analytics in clinical trial
management which
reduces adverse impact

5. BUSINESS
LANDSCAPE
 Increased use of social
media data in patient
care

6. TOP
CHALLENGES
FOR HLS
FIRMS
 How to employ technology to integrate
& plug the gaps in patient care with
different protocols?
 How to ensure regulatory compliance in
operations/processes that are spread
across multiple geographies?
 How to reduce fall outs in the appeals &
grievances processes?
 How to optimize process and product
management of clinic trials spread
across multiple regions?
 How to harness social media data for
collaborative and effective
communication between various
stakeholders?

7. MOBILE, TABLET, CLOUD
AND BIG DATA
DATA ANALYTICS IN
CLINICAL TRIAL
STRICTER REGULATORY
COMPLIANCE
INCREASING RELEVANE
OF SOCIAL MEDIA
OUR APPROACH - SOLUTIONS
Care Management
Outreach
Correlates gaps in care across
multiple chronic conditions and
creates a personalize treatment
plan. Support analytics to
determine efficacy of treatment
protocols

8. OUR APPROACH - SOLUTIONS
Holistic view of the healthcare
spend by monitoring & auditing
spend categories.
HCP Spend
Management
MOBILE, TABLET, CLOUD
AND BIG DATA
DATA ANALYTICS IN
CLINICAL TRIAL
STRICTER REGULATORY
COMPLIANCE
INCREASING RELEVANE
OF SOCIAL MEDIA

9. OUR APPROACH - SOLUTIONS
Pharmacovigilance
Solution
Automation of drug portfolio
decisions which reduces or
eliminates reportable Adverse
Events (AEs)
MOBILE, TABLET, CLOUD
AND BIG DATA
DATA ANALYTICS IN
CLINICAL TRIAL
STRICTER REGULATORY
COMPLIANCE
INCREASING RELEVANE
OF SOCIAL MEDIA

10. OUR APPROACH - SOLUTIONS
Reduce fallouts and make the
process electronic &
efficient, reduce processing time
and contain operational costs
Appeals & Grievances
Solution
MOBILE, TABLET, CLOUD
AND BIG DATA
DATA ANALYTICS IN
CLINICAL TRIAL
STRICTER REGULATORY
COMPLIANCE
INCREASING RELEVANE
OF SOCIAL MEDIA

11. OUR APPROACH - SOLUTIONS
Comprehensive framework that
helps analyze customer feedback
and inform the enterprise decisio
making process
Social Media for a
Smarter Enterprise
MOBILE, TABLET, CLOUD
AND BIG DATA
DATA ANALYTICS IN
CLINICAL TRIAL
STRICTER REGULATORY
COMPLIANCE
INCREASING RELEVANE
OF SOCIAL MEDIA

12. OUR APPROACH - SOLUTIONS
Drive Transactions through
increased Visibility into
Contextual Data, Quicker /
Smarter response based on
location of the patient
Location based Mobile
Intelligence Solution:
MOBILE, TABLET, CLOU
D AND BIG DATA
DATA ANALYTICS IN
CLINICAL TRIAL
STRICTER REGULATORY
COMPLIANCE
INCREASING RELEVANE
OF SOCIAL MEDIA

13. Care Management
Outreach
Correlates gaps in care
across multiple chronic
conditions and creates a
personalize treatment
plan. Support analytics
to determine efficacy of
treatment protocols
HCP Spend
Management
Holistic view of the
healthcare spend by
monitoring & auditing
spend categories.
Appeals &
Grievances Solution
Reduce fallouts and
make the process
electronic &
efficient, reduce
processing time and
contain operational
costs
Pharmacovigilance
Solution
Automation of drug
portfolio decisions
which reduces or
eliminates reportable
Adverse Events (AEs)
Location based
Mobile Intelligence
Solution
Drive Transactions
through increased
Visibility into Contextual
Data, Quicker / Smarter
response based on
location of the patient
Social Media for a
Smarter Enterprise
Comprehensive
framework that helps
analyze customer
feedback and inform the
enterprise decision
making process
OUR APPROACH - SOLUTIONS
MOBILE, TABLET, CLOU
D AND BIG DATA
DATA ANALYTICS IN
CLINICAL TRIAL
STRICTER
REGULATORY
COMPLIANCE
INCREASING
RELEVANE OF SOCIAL
MEDIA

14.  Reduced fallouts and make the process
electronic & efficient
 Reduced processing time and contained
operational costs
 Enhances customer service delivery
 Reduced/eliminated reportable adverse
event
 Increased Visibility into Contextual
Data, Quicker / Smarter response based
on location of the patient
KEY
BENEFITS

15.  EXPAND into new markets
 INCREASE market share
 REDUCE time to market
 ACQUIRE economies of scale
 And GROW faster!
CONNECT
WITH US

16. Email : MSAT_BPMExperts@mahindrasatyam.com
Visit: www.mahidrasatyam.com