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9%
 9%                MAC
             32%
                   iPod
                   iPhone
                   iTunes
30%                Others
           19%
4.5
        High




            3
PRICE
        Medium




          1.5
        Low




            0
                 0           1.5            3          4.5
                     Low           Medium       High

                           BRAND PERCEPTION
ELIMINATE   REDUCE   RAISE   CREATE
Multi-touch &
                                     Wireless access to
                  Flash Memory       iTunes introduced
                  was leveraged to
iTunes was        introduce new                            iPod
launched even     generation iPod
                                            iPod          Shuffle
before iPod was
introduced
                        iPod               Touch
      iPod              Nano             Music Player Market
     Classic
                                            26%
                                                             iPod
                                                             Others
                                                   74%
iTunes Store




               Apple
              FairPlay


Computers                  iPod
ELIMINATE   REDUCE   RAISE   CREATE
Strategic Canvas - iPhone
KSF Matrix – iPhone
ATTRIBUTES           Weights iPhone      Blackberry Nokia Samsung LG
Design                   10%           9           8        7    6    5
Price                    20%           1           3       10    7    6
Number of models         40%           1           3       10    8    6
Number of carriers       15%           1           7        9    8    7
Distribution             15%           9           5        8    7    7
TOTAL                   100%          21          26       44   36   31
MARKET SHARE                           3           5       40   21    9
WEIGHTED SCORE                         3         4.4     9.25 7.45 6.2
Strategic Canvas – iPad
World Netbook Market Share Including iPad (1Q2008-2Q2011)
Apple

                       Content
Media                  Provider

             Digital
            Consumer

Network                  App
Operators              Developer

             SCM
            Element
• Continue investing in R&D for continuous innovation

• Strengthen the ecosystem:
   o Software and applications such as Siri, iCloud, etc.
   o Developing new hardware such as the A5 chip, 2048x1536 Retina
     display, 5 MP iSight camera with 1080p video capabilities, etc.
   o Introduction of new consumer electronic products constantly


• Exploring new markets
   o Current focus is limited to North America and Europe mostly

   o Emerging economies offer huge potential and are unsaturated
     markets
Case Analysis - Apple 2010

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Case Analysis - Apple 2010

  • 1.
  • 2.
  • 3. 9% 9% MAC 32% iPod iPhone iTunes 30% Others 19%
  • 4.
  • 5. 4.5 High 3 PRICE Medium 1.5 Low 0 0 1.5 3 4.5 Low Medium High BRAND PERCEPTION
  • 6.
  • 7. ELIMINATE REDUCE RAISE CREATE
  • 8.
  • 9. Multi-touch & Wireless access to Flash Memory iTunes introduced was leveraged to iTunes was introduce new iPod launched even generation iPod iPod Shuffle before iPod was introduced iPod Touch iPod Nano Music Player Market Classic 26% iPod Others 74%
  • 10. iTunes Store Apple FairPlay Computers iPod
  • 11. ELIMINATE REDUCE RAISE CREATE
  • 12.
  • 14. KSF Matrix – iPhone ATTRIBUTES Weights iPhone Blackberry Nokia Samsung LG Design 10% 9 8 7 6 5 Price 20% 1 3 10 7 6 Number of models 40% 1 3 10 8 6 Number of carriers 15% 1 7 9 8 7 Distribution 15% 9 5 8 7 7 TOTAL 100% 21 26 44 36 31 MARKET SHARE 3 5 40 21 9 WEIGHTED SCORE 3 4.4 9.25 7.45 6.2
  • 15.
  • 17. World Netbook Market Share Including iPad (1Q2008-2Q2011)
  • 18. Apple Content Media Provider Digital Consumer Network App Operators Developer SCM Element
  • 19. • Continue investing in R&D for continuous innovation • Strengthen the ecosystem: o Software and applications such as Siri, iCloud, etc. o Developing new hardware such as the A5 chip, 2048x1536 Retina display, 5 MP iSight camera with 1080p video capabilities, etc. o Introduction of new consumer electronic products constantly • Exploring new markets o Current focus is limited to North America and Europe mostly o Emerging economies offer huge potential and are unsaturated markets