1. Madhan R
Phone no: 9884936569 / 8056092205 Email: jesusmadhan08@gmail.com
Objective
To work for a growing and challenging Organization having an innovative environment that will best utilize
my creativity and analytical skills and allow me to be part of a creative with professional team.
Professional Experience
Total Work Experience: 8 Years
Experience in VMWARE & Wintel Skills: 8 years
I was worked with BHEL, WIPRO INFOTECH & TATA Consultancy Service during the following period from
Aug 8th
2008 to Dec 7th
2015 and currently I am working with CSS Corp as an Associate Domain Specialist from
Dec 9th
2015 to till now.
Education
Year Examination Board/University Percentage
2007
Diploma In computer
technology
Sri Balaji Polytechnic
College
72%
2004 10th
State Board
State Board(Govt, Tamil
Nadu)
68%
Technical Skills:
• Experience on vCenter and vSphere client (ESX and ESXi like version 4.X and 5.X) and troubleshooting on
VMWARE aspects.
• Implementing & Managing Hyper-V 2012 servers.
• Responsible for Virtual Server building using VMware
• Configuring and managing HA, DRS.
• Wintel Admin/Troubleshooting
• Operating Systems: Windows server2003, 2008, 2008 R2
• Skill in managing Active Directory Service & Group policy on Windows server 2003/2008.
• Experience in server hardware diagnoses for [IBM, Dell, and HP & Wipro].
• Experience in analyzing hardware logs (DSET log, DSA log, IML log, ADU log).
2. • Managing Infoblox device for DNS.
• Pushing windows patches from Altiris.
• Handling citrix L1 level issue.
Functional Summary
As a L2 team member in Vmware & Wintel Team (8 yrs), I’m responsible for remote management of VM’s
and Windows servers at Datacenter spread across India of around 45 clients in Wipro InfoTech and TCS client.
Here is my Current job responsibilities include.
VMware
SQL server migration from one Vcenter to other Vcenter.
VCenter Server, ESX / ESXi 4.0-5.5 hosts management & troubleshooting
HA (High Availability), DRS (Distributed Resource Scheduler) management & Troubleshooting.
Managing ESX/ESXi servers in Cluster environment.
Creating, Increasing Datastores.
Planning & Executing P2V (Physical to Virtual), V2V conversions using VMware Converter standalone
& management consoles.
Providing Service Improvement Plans and working towards deploying solutions suggested.
Management of vSwitches, vKernel, Service console configurations.
Cloning virtual machines in to Templates & virtual machines.
Managing vMotion and svMotion solutions.
Installing, configuring & Managing Virtual Machines with version 4, 7 & 8.
Identifying the Risks in existing infra and working with Mitigation plans with impact analysis done.
Analyzing the performance issues wrt IO, Resource front & suggesting methods in overcoming issues faced.
Identifying and Implementing best practices in setups managed in enhancing the reliability, scalability of
setup.
Identifying & Working on problem tickets proactively based on the trend of issues faced and driving
incidents towards closure.
Handling Major incidents raised and attaining closure with root cause and keeping due updates to
stakeholders. Preparing RCA for Problem tickets / Major Incident.
Patching ESX /ESXi servers and VM’s using update manager & manually.
Coordinating with Principle vendor for unresolved issues and raising bugs if any found in tools used.
Completing the given task with proper POA within the given time as per the customer SLA.
Raising change requests & its implementation.
Preparing Monthly Server performance/availability Reports
Process Compliance:
Thorough understanding of Incident, Change, Problem management.
Part of multiple internal and customer ISO and ITIL audits
Trained on ITIL V3 concepts and ensured the complete team and deliverables are aligned as per the
ITIL V3 Best practices
Significant Achievement
• Best Performer Awards in Wipro InfoTech
• Received Spot Awards thrice in Wipro InfoTech
• Identified and cleared (Taken ownership) the Services improvement plan for multiple customer on
VMWARE Infrastructure.
3. Personal Details
Date of Birth : 19/09/1987
Gender : Madhan R
Father’s Name : Ravi Chandran D
Languages Known : English, Tamil
Marital Status : Single
Address : No 28/3, Sangothi Amman Kovil Street, Nedugundram, Chennai - 600408
Declaration:
I hereby declare that the above written particulars are best of my knowledge and belief.
Thanks & Regards
Madhan Ravi Chandran