1. Networking Activity
Bernie Jones
Director, IMPACT Corporate Training

2. The End-of-Year Party
• In groups decide the details of
your team “Year-end party”
• React to comments according to
the headband instructions
• Don’t look at your own headband

3. •
Engagement
• Asking for opinions generates ideas
• Listening to and discussing ideas builds self-esteem
• Enhanced self esteem leads to greater confidence and
willingness to offer more ideas
• More ideas lead to better possible solutions
• Involvement in solution design engenders
COMMITMENT to DECISIONS

4. Key Principles
• Maintain or enhance
self-esteem
• Listen and respond
with empathy
• Ask for help in solving
the problem