1. The Premier Source for Microfinance
Data and Analysis
This presentation is the proprietary and/or confidential information of MIX, and all rights are reserved by MIX. Any dissemination, distribution or copying of this
presentation without MIX’s prior written permission is strictly prohibited.
Microfinance Information Exchange
Measuring Social Performance
An Introduction to MIX’s SP Program May 3, 2013

2. This presentation is the proprietary and/or confidential information of MIX, and all rights are reserved by MIX. Any dissemination, distribution or copying of this
presentation without MIX’s prior written permission is strictly prohibited.
Contents of the Presentation

3. This presentation is the proprietary and/or confidential information of MIX, and all rights are reserved by MIX. Any dissemination, distribution or copying of this
presentation without MIX’s prior written permission is strictly prohibited.
MIX Basics
MFI
Donors and
Investors
Raters
MFI Networks
Regulators
What is MIX?
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4. This presentation is the proprietary and/or confidential information of MIX, and all rights are reserved by MIX. Any dissemination, distribution or copying of this
presentation without MIX’s prior written permission is strictly prohibited.
• Relevant
• Easy to collect
• Verifiable by third parties
• Publicly available
Raters
Donors and
Investors MFI Regulators
MFI
MFI Networks
MFI Networks
What Makes a Good SP Indicator?

5. This presentation is the proprietary and/or confidential information of MIX, and all rights are reserved by MIX. Any dissemination, distribution or copying of this
presentation without MIX’s prior written permission is strictly prohibited.
MIX’s SP Indicator Categories
1. Mission and social goals
2. Governance
3. Range of products and services
4. Client outreach by lending methodology
5. Borrower retention
6. Social responsibility to clients
7. Transparency of costs of services to clients
8. Human resources and staff incentives
9. Employment creation and enterprises financed
10. Social responsibility to the environment
11. Poverty outreach

6. This presentation is the proprietary and/or confidential information of MIX, and all rights are reserved by MIX. Any dissemination, distribution or copying of this
presentation without MIX’s prior written permission is strictly prohibited.
2 MIX
indicators
5 MIX
indicators
5 MIX
indicators
9 MIX
indicators
4 MIX indicators
UNDER
CONSTRUCTION
!
MIX Indicators Align with SPTF Standards

7. This presentation is the proprietary and/or confidential information of MIX, and all rights are reserved by MIX. Any dissemination, distribution or copying of this
presentation without MIX’s prior written permission is strictly prohibited.
Market Coverage* of SP Reporters (FY11)
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EAP
(n=97)
ECA
(n=191)
LAC
(n=280)
MENA
(n=32)
SSA
(n=184)
South Asia
(n=190)
Total
(n=974)
Bank
(n=64)
96% 88% 88% 19% 84% 14% 69%
Credit Union /
Cooperative
(n=162)
27% 96% 60% -- 66% 51% 59%
NBFI
(n=311)
98% 99% 68% 98% 73% 87% 83%
NGO
(n=355)
76% 96% 95% 57% 67% 84% 81%
Rural Bank
(n=28)
40% -- -- -- -- 100% 63%
Other
(n=24)
88% 100% 79% 69% 100% 23% 75%
Unknown
(n=30)
-- 100% -- -- -- -- 24%
Total
(n=974)
87% 94% 80% 60% 73% 74% 78%
*Market coverage = % of all FY11 active borrowers on MIX Market served by MFIs
that have reported SP profile data (total FY11 active borrowers on MM = 94M)

8. This presentation is the proprietary and/or confidential information of MIX, and all rights are reserved by MIX. Any dissemination, distribution or copying of this
presentation without MIX’s prior written permission is strictly prohibited.
Do MFIs View MF in Terms of Poverty Reduction?
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9. This presentation is the proprietary and/or confidential information of MIX, and all rights are reserved by MIX. Any dissemination, distribution or copying of this
presentation without MIX’s prior written permission is strictly prohibited.
Do MFIs Track Outcomes Related to their Goals?
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*Proxy outcome indicator (women’s empowerment services outreach)

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presentation without MIX’s prior written permission is strictly prohibited.
Focus on Poverty Data
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Country
Percent of
clients below
NPL (median)
Percent of
population below
NPL*
Bolivia (n=3) 37% 51%
Colombia (n=3) 31% 34%
Ecuador (n=2) 21% 28%
Guatemala (n=2) 6% 54%
Peru (n=4) 27% 28%
FY11 PPI Data
(restricted to countries with more than one MFI reporting)
*Source: World Bank (most recent year available)
161 MFIs have reported at least one year of client poverty data and 78 have reported
FY11 poverty data
 The most common measurement methods used for reporting are the PPI, PCH
income, and custom poverty scorecards
 Only 6 MFIs were able to report how many of their clients moved out of poverty in FY11

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presentation without MIX’s prior written permission is strictly prohibited.
Concluding Remarks
 Social performance reporting to MIX is becoming the
norm and a set of industry standards for SPM do exist
 Poverty reduction remains one of the most popular
social goals of MFIs; however, MFIs cite financial
inclusion even more frequently (except in S. Asia and
SSA)
 Systematic tracking and reporting of social outcomes
leaves much to be desired, meaning that claims about
microfinance’s impact and potential remain largely
anecdotal
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presentation without MIX’s prior written permission is strictly prohibited.
MIX partners with a dedicated group of industry leaders:
MIX Global and Project Partners
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presentation without MIX’s prior written permission is strictly prohibited.
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