Sustainability reporting trends in the financial services sector.

1. GRI Reporting in
Financial Services
L’Associazione B
L’A i i Bancaria It li
i Italiana
Rome, February 2010
Mike Wallace, Director
Wallace
Global Reporting Initiative
wallace@globalreporting.org

2. Top Sectors - GRI Reporters 2009
1) Financial Services – 169
2) Oil & Gas – 114
3) Mining & Metals – 83
4) Electric Utilities – 71
5) Construction & Real Estate – 61
Total all sectors – 1251 reports
GRI Reporting in the Financial Services Sector, Rome, February 2010

3. GRI Reports in the Financial
Services Sector 2000-2009
180
165 169
160
140
124
120
96
100
80 Number of reports
66
60
39
40
16
20
5 11 9
0
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009
GRI Reporting in the Financial Services Sector, Rome, February 2010

4. GRI Reporting in the Financial
Services Sector 2009
169 registered reports;
115 (68%) used the Supplement;
40 countries;
and from 6 geographical regions
regions.
GRI Reporting in the Financial Services Sector, Rome, February 2010

5. GRI Reports in the Financial
Services Sector by region 2009
GRI Reporting in the Financial Services Sector, Rome, February 2010

6. Which countries are reporting
with GRI in the Financial
Services Sector in 2009?
Country 2009 Country 2009 Country 2009
Africa 9 Denmark 2 United Kingdom 8
Nigeria 1 Finland 1 Latin America 16
South Africa 8 France 2 Argentina 2
Asia
A i 25 Germany
G 5 Brazil
B il 6
China 4 Greece 5 Colombia 2
Israel 1 Hungary 5 Ecuador 2
Japan 10 Italy 4 Mexico 2
Mongolia 1 Luxembourg 2 Peru 1
Philippines 2 Netherlands 7 Venezuela 1
Republic of Korea 5 Norway 1 North America 18
Saudi Arabia 1 Poland 1 Canada 11
Singapore 1 Portugal 4 USA 7
Europe 97 Romania 1 Oceania 8
Andorra 1 Spain 33 Australia 8
Austria 2 Sweden 6
Belgium 1 Switzerland 6
GRI Reporting in the Financial Services Sector, Rome, February 2010

7. GRI Reporters - Online Database
http://www.globalreporting.org/GRIReports/GRIReportsList/
http://www globalreporting org/GRIReports/GRIReportsList/
GRI Reporting in the Financial Services Sector, Rome, February 2010

8. Europe
Andorra Hungary Banif Financial Group* Grupo Santander
Crèdit Andorrà CIB Bank* Millennium* Ibercaja*
Garantiqa Hitelgarancia Instituto de Credito Oficial (ICO)
Austria MKB Bank* Romania Kutxa*
Oesterreichische Kontrollbank OTP Bank* Banca Comercială Română La Caixa*
Group* Raiffeisen Bank Mapfre*
VBV Vorsorgekasse
g Spain
p Multicaja*
j
Italy Asepeyo SegurCaixa Holding*
Belgium Gruppo Montepaschi* Bancaja* Unicaja*
KBC* Intesa Sanpaolo* Banco Sabadell*
UBI Banca* Banesto Sweden
Denmark Unicredit group Bankinter ALMI Foretagspartner
Danske Bank BBK* Folksam
Eksport Kredit Fonden* Luxembourg Caixa de Terrassa Innnovationsbron
Dexia* Caixa Galicia* SBAB
Finland European* Caja de Ahorros de Svensk Exportkredit
Tapiola Insurance Group* Investment Bank* Municipal de Burgos* Swedfund
Caja de Ahorros del
France Netherlands Mediterraneo (CAM)* Switzerland
Axa Group* AEGON* Caja de Ahorros y Monte Credit Suisse*
BNP Paribas ASN Bank* de Piedad de Zaragoza Graubündner Kantonalbank*
ASR Aragón Rioja Ibercaja*
A ó y Ri j – Ib j * Sarasin*
S i *
Germany ING Group* Caja de Burgos* Swiss Re*
Allianz* Rabobank* Caja de Canarias UBS*
Commerzbank* SNS Reaal* Caja Espana* Zurcher KantonalBank*
Deutsche Bank* Triodos* Caja Laboral*
HypoVereinsbank* Caja Madrid* United Kingdom
WestLB* Norway Caja Navarra* Abbey
Nordea* Caja Rural de Granada* Barclays*
Greece Caja Vital Kutxa* CFS
ALPHA Bank Poland Cajasol* EBRD*
Emporiki Bank* Bre Bank* Confederación Española Freshfields Bruckhaus Deringer
INTERAMERICAN de Cajas de Ahorros (CECA)* HSBC*
National Bank of Greece (NBG) Portugal DKV Seguros* International Personal Finance
Piraeus Bank* Axa Seguros* Grupo Banco Popular* Standard Chartered Bank
Banco Espírito Santo*
Santo Grupo BBVA*
BBVA
* Uses the Financial Services Sector Supplement
GRI Reporting in the Financial Services Sector, Rome, February 2010

9. Africa
Nigeria
ACCESS Bank*
Bank
South Africa
Absa
Absa*
African Bank
Bidvest
First Rand Group*
Group
Investec
Liberty Group
Nedbank Group*
Group
Standard Bank
* Uses the Financial Services Sector Supplement
GRI Reporting in the Financial Services Sector, Rome, February 2010

10. Asia
China Sompo Japan Insurance DAEWOO Securities*
China Development Bank* Sumitomo Corporation Hana Bank*
ICBC* Sumitomo Trust & Banking NongHyup*
Ping An Insurance* Takefuji Shinhan Bank*
SPD Bank* Tokio Marine Holdings
Saudi Arabia
Israel Mongolia NCB*
Bank Leumi* XacBank*
Singapore
Japan Philippines Singapore Exchange
Exchange*
Daiwa Shoken Group* Asian Development Bank (ADB)
Mitsubishi UFJ Financial Group* Bank of the Philippine Islands
Mizuho Financial Group
Nomura Republic of Korea
Resona Holdings Daegu Bank*
* Uses the Financial Services Sector Supplement
GRI Reporting in the Financial Services Sector, Rome, February 2010

11. Latin America
Argentina Colombia Peru
Banco Galicia*
Galicia BBVA Colombia*
Colombia BBVA Peru
Grupo Sancor Seguros Fundacion Social*
Venezuela
Brazil Ecuador Banesco Banco Universal*
ACSP (Associação Diners Club del Ecuador*
Comercial de São Paulo)* Mutualista Pichincha
Banco Bradesco*
Banco do Brasil* Mexico
Grupo MAPFRE Brasil* Banco Compartamos
Itau Unibanco* BBVA Bancomer*
SulAmerica
* Uses the Financial Services Sector Supplement
GRI Reporting in the Financial Services Sector, Rome, February 2010

12. North America
Canada United States of America
Batirente
Batirente* Bank of America
BMO Financial Group Citigroup*
Canadian Imperial Bank of Commerce International Finance Corporation (IFC)*
(CIBC)* Inter-American Development Bank (IDB)*
Desjardins*
D j di * State Street Corporation*
Investissement Québec* TriLibrium
National Bank of Canada Wainwright Bank
Royal Bank of Canada (RBC)
(RBC)*
Scotiabank
TD Financial Group*
The Co-operators
Toronto Dominion Bank
* Uses the Financial Services Sector Supplement
GRI Reporting in the Financial Services Sector, Rome, February 2010

13. Oceania
Australia
Australia & New Zealand Banking Group*
Group
Australian Ethical Investment*
Credit Union Foundation Australia
IAG Australia*
Mecu*
National Australia Bank*
VicSuper*
Westpac Banking Corporation*
* Uses the Financial Services Sector Supplement
GRI Reporting in the Financial Services Sector, Rome, February 2010

14. Financial Services Sector Supplement
http://www.globalreporting.org/ReportingFramework/SectorSupplements/
http://www globalreporting org/ReportingFramework/SectorSupplements/
For whom is the Supplement intended?
- Retail Banking - Asset Management
- Commercial and Corporate Banking - Insurance
Who was involved in the multi-stakeholder approach?
AVIVA Earthwatch Europe State Street Corporation
Bank of America EIRIS Swiss Life
Bank of China Euronatur Swiss Reinsurance Company
BCSC Fundación Social (Colombia) FGVSP (Centro de Estudos em Tapiola Insurance Group
BMO Financial Group Sustentabilidade) The Co-operative Bank
Calvert Group Ltd. Friends of the Earth, USA The Netherlands Development Finance
CECA Germanwatch Company (FMO)
Christian Brothers I
Ch i ti B th Investment S i
t t Services (CBIS) Instituto Centroamericano de Administracion UBS AG
Inc. de UNEP Finance Initiative
Citigroup International Finance Corporation (IFC) Union Network
Co-operative Financial Services Interpolis NV Vancity & Citizens Bank of Canada
Co-operative Insurance Empresas (INCAE) Verein für Umweltmanagement in
CoreRatings Ltd.
g Insurance Australia Group (IAG) Banken (VfU)
University of South Africa National Australia Bank (NAB) VicSuper Pty Ltd
Credit Suisse Group Nedbank Westpac Banking Corporation
Deutsche Bank AG Rabobank Nederland Wilderness Society Australia
Deutsche Bank Asset Management (PCAM) Rheinland Versicherungen XL Winterthur International
Development Bank of Southern Africa Standard Bank of South Africa Zürcher Kantonalbank
(DBSA) Standard Chartered
GRI Reporting in the Financial Services Sector, Rome, February 2010

15. Financial Services Sector Supplement
http://www.globalreporting.org/ReportingFramework/SectorSupplements/
http://www globalreporting org/ReportingFramework/SectorSupplements/
16 Financial Services Performance Examples:
Indicators covering the following
sustainability aspects: FS7. Monetary value of products and
services designed to deliver a specific
Product Service and Impact: social benefit for each business line
broken down by purpose
purpose.
Product Portfolio
Audit
FS10. Percentage and number of
Active Ownership
companies held in the institution’s
Economic Performance portfolio with which th reporting
tf li ith hi h the ti
Emissions, Effluents and Waste organization has interacted on
Occupational Health and Safety environmental or social issues.
Investment and Procurement Practices
Community
Product and Service Labeling
GRI Reporting in the Financial Services Sector, Rome, February 2010

16. Example of reporting with the
Supplement: BBVA
BBVA
2009 Sustainability Report GRI Content Index
C t tI d
GRI Reporting in the Financial Services Sector, Rome, February 2010

17. Spanish Example: CECA
CECA (Spanish Confederation of Savings Banks) is an industry
association with 45 members.
It produces an aggregated sustainability report that includes the
members activities.
The report has been using the GRI G3 Guidelines since 2005;
g
and more recently the Financial Services Sector Supplement.
All the members are asked to voluntary complete a questionnaire
based on the GRI disclosures.
Information from the questionnaire is gathered and fed into the
aggregate report.
Members that have completed the questionnaire are therefore
better prepared to prepare their own GRI report: 16 members
have produced a GRI report in 2009.
GRI Reporting in the Financial Services Sector, Rome, February 2010

18. Spanish Example: CECA
CECA’s (Spanish Confederation of Savings Banks) members:
Bancaja* Caja de Badajoz Caja Murcia
BBK* Caja de Burgos* Caja Navarra*
Caixa Catalunya
y Caja Canarias*
j Caixa Ontinyent
y
Caixa Galicia* Caja Cantabria Caja Rioja
Caixa de Girona Caja Castilla La Mancha Caja Sol*
Caixa Laietana Caja Circulo de Burgos Caja Segovia
Caixa de Manlleu Caja Duero Caja Sur
Caixa Manresa
C i M Caja España*
C j E ñ * Colonya C i P ll
C l Caixa Pollença
Caixa Penedes Caja de Extremadura Ibercaja*
Caixa Sabadell Caja de Guadalajara La Caixa*
Caixa Tarragona Caja Granada* La Caja de Canarias
Caixa Terrassa* Caja Inmaculada
j Kutxa*
Caixanova Caja de Jaen Sa Nostra
Cajastur Caja Madrid* Unicaja*
Caja de Avila Caja Mediterraneo* Vital Kutxa
*GRI reporters
GRI Reporting in the Financial Services Sector, Rome, February 2010

19. Spanish Example: Caja Navarra
Caja Navarra (CAN) is a Spanish savings bank member of CECA.
CAN is a GRI & Sector Supplement reporter.
In 2009 CAN launched a project to help SMEs produce their
sustainability reports.
SMEs complete a questionnaire based on the GRI G3 Guidelines.
An online software gathers the information and generates a
sustainability report.
y p
2600 SMEs started the questionnaire; and 1114 of them fully
completed it.
Outcome: 1114 Spanish SMEs published a sustainability report
based on the GRI G3 Guidelines in 2009.
GRI Reporting in the Financial Services Sector, Rome, February 2010

20. Spanish Example: Caja Navarra
1 Questionnaire of 6 pages = 1114 sustainability reports by
SMEs
GRI Reporting in the Financial Services Sector, Rome, February 2010

21. Thank you!
www.globalreporting.org
Mike Wallace, Director
Global Reporting Initiative
Gl b l R ti I iti ti
wallace@globalreporting.org