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Leadership




MultiMedia by        2002 South-
Leading is Concerned With
   Establishing values, culture, and climate.
   Defining a mission.
   Identifying core competencies.
   Scanning environments.
   Sensing the need for change.
   Creating a vision for the future.
   Enlisting cooperation and support for that vision.
   Keeping people and processes focused.
   Unleashing the full potential of everyone.

MultiMedia by                          2002 South-
Leadership and Influence
 Leadership: The process of influencing individuals
  and groups to set and achieve goals.
 Influence: The power to sway other people to one’s
  will or views.




    MultiMedia by                       2002 South-
Those Who Practice Leadership

                Guide


  Direct                    Counsel


                Coach

 Persuade                Inspire others


MultiMedia by           2002 South-
Leadership
       Three Sets of Variables

        1. The leader


         2. Those being led

         3. Circumstances and situations
               they find themselves facing



MultiMedia by                        2002 South-
The Yukl Group’s Nineteen
      Categories of Leadership Behavior
1.   Performance emphasis     10.   Training-coaching
2.   Consideration            11.   Information dissemination
3.   Inspiration              12.   Problem solving
4.   Praise-recognition       13.   Planning
5.   Structuring reward       14.   Coordinating
     contingencies            15.   Work facilitation
6.   Decision participation   16.   Representation
7.   Autonomy-delegation      17.   Interaction facilitation
8.   Role clarification       18.   Conflict management
9.   Goal setting             19.   Criticism-discipline


     MultiMedia by                        2002 South-
Managers

  Organize                     Staff
                  Plan

     Lead                     Control




MultiMedia by              2002 South-
Relationship Between
      Management and Leadership
                      People Who Have Both
                      Leadership Ability and
                       Management Ability




                 Leadership         Management
                   Ability           Ability



     People Who Have                      People Who Have
 Leadership Ability but Are             Management Ability but
       Not Managers                        Are Not Leaders


MultiMedia by                                  2002 South-
Differences Between
   Management and Leadership
    Management
Planning and
budgeting                     Leadership
Organizing and staffing   Establishing
Controlling and           direction
problem solving           Aligning people
                          Motivating



MultiMedia by                 2002 South-
Five Foundation Stones of Leadership
Legitimate Power – derives from their positions in

Coercive Power – result of the exercise of legitimate

Reward Power – the right to promise or grant rewards,

Expert Power – a person’s abilities, skills, knowledge,

Referent Power – related to the kind of personality or




  MultiMedia by                        2002 South-
Motivation Continuum
             Opportunity for Advancement
                    Responsibility
                     Recognition
 Positive
                  Financial Rewards
Motivation
                        Praise
                        Status
                       Threats
Negative             Reprimands
Motivation        Financial Penalties
                     Suspension
                     Termination

 MultiMedia by                          2002 South-
Leadership Styles and the Distribution
   of Decision-Making Authority

Manager’s Exercise
of Authority
                                            Subordinates’ Share
                                            of Decision-Making
                                                      Authority
 Autocratic Style    Participative Style    Free-Rein Style
  Manager makes        Manager makes       Subordinate makes
     decision,       decision with input   decision subject to
 announces it, and   from subordinates.    limits set by boss.
  seeks feedback.




 MultiMedia by                             2002 South-
Decision-Making Styles

 Free-rein style


                       Which style a manager
 Participative style   chooses should relate to
                       the situation encountered.
 Autocratic style




MultiMedia by                     2002 South-
To Use the Autocratic Style
                 Effectively
 Managers must:
 Managers must:
 Know what needs to be done.
 Know what needs to be done.
 Possess expert power.
 Possess expert power.
 Face issues that they are best equipped to solve.
 Face issues that they are best equipped to solve.
 Create solutions in which implementation does not
 Create solutions in which implementation does not
  depend on others.
  depend on others.
 Desire to communicate through orders and instructions.
 Desire to communicate through orders and instructions.




    MultiMedia by                       2002 South-
Democratic Approach

  Works best for resolving issues that
  affect more than just the manager.

     Others in a manager’s unit know more
     than the manager does about an issue.

          Mutual trust and respect must exist.

           Subordinates must be willing to participate
                    and be trained to do so.


MultiMedia by                            2002 South-
Free-Rein Style

    Relies heavily on delegation of authority.


 Works best when the parties have expert power.


   Works particularly well with managers and
          experienced professionals.




MultiMedia by                        2002 South-
Task Focus Emphasizes

        Technology
        Technology            Methods
                              Methods

   Plans
   Plans           Programs
                   Programs         Deadlines
                                    Deadlines

                          Getting the
                          Getting the
           Goals
           Goals           work out
                           work out




MultiMedia by                     2002 South-
Focus on Employees
                                     Treats
                                     Treats
Emphasizes
Emphasizes                        employees as
                                  employees as
 workers’
 workers’                           valuable
                                    valuable
  needs
  needs                               assets
                                     assets
                Builds teamwork
                Builds teamwork
Can increase
Can increase                       Can decrease
                                   Can decrease
      job
     job                            absenteeism
                                   absenteeism
 satisfaction
satisfaction



MultiMedia by                     2002 South-
Ohio State University Leader Behavior Studies
Studied two factors:
1. Consideration defined as concern for subordinates’ ideas and
   feelings.
    • Leaders who rated high in consideration:
       – Communicated openly.
       – Developed teams.
       – Focused on subordinates’ needs.
2. Initiating structure defined as concern for goal achievement and
   task orientation.
    • Leaders who rated high in initiating structure were concerned
       with:
       – Deadlines.
       – Planning work.
       – Meeting schedules.

   MultiMedia by                               2002 South-
Theories of Situational Leadership

          Fiedler’s Contingency Model


     House and Mitchell’s Path-Goal Theory


   Hersey and Blanchard’s Life-Cycle Theory




MultiMedia by                     2002 South-
The Path-Goal Theory Suggests
               that
Leadership style is effective or ineffective on the basis
of how successfully leaders support their subordinates’
perceptions of:
• Goals that need to be achieved.
• Rewards for successful performance.
• Behaviors that lead to successful performance.




 MultiMedia by                               2002 South-
House and Mitchell (1974) Based on
    the Following Two Assumptions:

1. A leader’s behavior is acceptable and satisfying to
   subordinates to the extent that they view it as either an
   immediate source of satisfaction or as an instrument to
   some future satisfaction.


2. A leader’s behavior will increase subordinates’ efforts if it
   links satisfaction of their needs to effective performance
   and supports their efforts to achieve goals.



  MultiMedia by                                2002 South-
House and Mitchell, 1974
  Four Kinds of Leadership Behavior

       1. Instrumental      2. Supportive
          behavior             behavior
         (task-oriented)      (employee-oriented)


3. Participative behavior   4. Achievement-oriented
   (employee-oriented)         behavior
                              (employee-oriented)



 MultiMedia by                        2002 South-
Two Situational Factors in the
       Path-Goal Theory


 1. The personal characteristics of subordinates
 1. The personal characteristics of subordinates


           2. The work environment
           2. The work environment




MultiMedia by                        2002 South-
Personal Characteristics
           of Subordinates


Their abilities           Self-confidence


 Personal needs          Perceptions of
 and motivation           their leaders




MultiMedia by              2002 South-
Hersey and Blanchard’s
         Life-Cycle Theory
Builds on and combines ideas from the managerial
grid and path-goal theory.
Does not allow for changes in situations.
Assumes that leaders are capable and mature.




MultiMedia by                      2002 South-

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Ch14

  • 2. Leading is Concerned With  Establishing values, culture, and climate.  Defining a mission.  Identifying core competencies.  Scanning environments.  Sensing the need for change.  Creating a vision for the future.  Enlisting cooperation and support for that vision.  Keeping people and processes focused.  Unleashing the full potential of everyone. MultiMedia by 2002 South-
  • 3. Leadership and Influence  Leadership: The process of influencing individuals and groups to set and achieve goals.  Influence: The power to sway other people to one’s will or views. MultiMedia by 2002 South-
  • 4. Those Who Practice Leadership Guide Direct Counsel Coach Persuade Inspire others MultiMedia by 2002 South-
  • 5. Leadership Three Sets of Variables 1. The leader 2. Those being led 3. Circumstances and situations they find themselves facing MultiMedia by 2002 South-
  • 6. The Yukl Group’s Nineteen Categories of Leadership Behavior 1. Performance emphasis 10. Training-coaching 2. Consideration 11. Information dissemination 3. Inspiration 12. Problem solving 4. Praise-recognition 13. Planning 5. Structuring reward 14. Coordinating contingencies 15. Work facilitation 6. Decision participation 16. Representation 7. Autonomy-delegation 17. Interaction facilitation 8. Role clarification 18. Conflict management 9. Goal setting 19. Criticism-discipline MultiMedia by 2002 South-
  • 7. Managers Organize Staff Plan Lead Control MultiMedia by 2002 South-
  • 8. Relationship Between Management and Leadership People Who Have Both Leadership Ability and Management Ability Leadership Management Ability Ability People Who Have People Who Have Leadership Ability but Are Management Ability but Not Managers Are Not Leaders MultiMedia by 2002 South-
  • 9. Differences Between Management and Leadership Management Planning and budgeting Leadership Organizing and staffing Establishing Controlling and direction problem solving Aligning people Motivating MultiMedia by 2002 South-
  • 10. Five Foundation Stones of Leadership Legitimate Power – derives from their positions in Coercive Power – result of the exercise of legitimate Reward Power – the right to promise or grant rewards, Expert Power – a person’s abilities, skills, knowledge, Referent Power – related to the kind of personality or MultiMedia by 2002 South-
  • 11. Motivation Continuum Opportunity for Advancement Responsibility Recognition Positive Financial Rewards Motivation Praise Status Threats Negative Reprimands Motivation Financial Penalties Suspension Termination MultiMedia by 2002 South-
  • 12. Leadership Styles and the Distribution of Decision-Making Authority Manager’s Exercise of Authority Subordinates’ Share of Decision-Making Authority Autocratic Style Participative Style Free-Rein Style Manager makes Manager makes Subordinate makes decision, decision with input decision subject to announces it, and from subordinates. limits set by boss. seeks feedback. MultiMedia by 2002 South-
  • 13. Decision-Making Styles Free-rein style Which style a manager Participative style chooses should relate to the situation encountered. Autocratic style MultiMedia by 2002 South-
  • 14. To Use the Autocratic Style Effectively  Managers must:  Managers must:  Know what needs to be done.  Know what needs to be done.  Possess expert power.  Possess expert power.  Face issues that they are best equipped to solve.  Face issues that they are best equipped to solve.  Create solutions in which implementation does not  Create solutions in which implementation does not depend on others. depend on others.  Desire to communicate through orders and instructions.  Desire to communicate through orders and instructions. MultiMedia by 2002 South-
  • 15. Democratic Approach Works best for resolving issues that affect more than just the manager. Others in a manager’s unit know more than the manager does about an issue. Mutual trust and respect must exist. Subordinates must be willing to participate and be trained to do so. MultiMedia by 2002 South-
  • 16. Free-Rein Style Relies heavily on delegation of authority. Works best when the parties have expert power. Works particularly well with managers and experienced professionals. MultiMedia by 2002 South-
  • 17. Task Focus Emphasizes Technology Technology Methods Methods Plans Plans Programs Programs Deadlines Deadlines Getting the Getting the Goals Goals work out work out MultiMedia by 2002 South-
  • 18. Focus on Employees Treats Treats Emphasizes Emphasizes employees as employees as workers’ workers’ valuable valuable needs needs assets assets Builds teamwork Builds teamwork Can increase Can increase Can decrease Can decrease job job absenteeism absenteeism satisfaction satisfaction MultiMedia by 2002 South-
  • 19. Ohio State University Leader Behavior Studies Studied two factors: 1. Consideration defined as concern for subordinates’ ideas and feelings. • Leaders who rated high in consideration: – Communicated openly. – Developed teams. – Focused on subordinates’ needs. 2. Initiating structure defined as concern for goal achievement and task orientation. • Leaders who rated high in initiating structure were concerned with: – Deadlines. – Planning work. – Meeting schedules. MultiMedia by 2002 South-
  • 20. Theories of Situational Leadership Fiedler’s Contingency Model House and Mitchell’s Path-Goal Theory Hersey and Blanchard’s Life-Cycle Theory MultiMedia by 2002 South-
  • 21. The Path-Goal Theory Suggests that Leadership style is effective or ineffective on the basis of how successfully leaders support their subordinates’ perceptions of: • Goals that need to be achieved. • Rewards for successful performance. • Behaviors that lead to successful performance. MultiMedia by 2002 South-
  • 22. House and Mitchell (1974) Based on the Following Two Assumptions: 1. A leader’s behavior is acceptable and satisfying to subordinates to the extent that they view it as either an immediate source of satisfaction or as an instrument to some future satisfaction. 2. A leader’s behavior will increase subordinates’ efforts if it links satisfaction of their needs to effective performance and supports their efforts to achieve goals. MultiMedia by 2002 South-
  • 23. House and Mitchell, 1974 Four Kinds of Leadership Behavior 1. Instrumental 2. Supportive behavior behavior (task-oriented) (employee-oriented) 3. Participative behavior 4. Achievement-oriented (employee-oriented) behavior (employee-oriented) MultiMedia by 2002 South-
  • 24. Two Situational Factors in the Path-Goal Theory 1. The personal characteristics of subordinates 1. The personal characteristics of subordinates 2. The work environment 2. The work environment MultiMedia by 2002 South-
  • 25. Personal Characteristics of Subordinates Their abilities Self-confidence Personal needs Perceptions of and motivation their leaders MultiMedia by 2002 South-
  • 26. Hersey and Blanchard’s Life-Cycle Theory Builds on and combines ideas from the managerial grid and path-goal theory. Does not allow for changes in situations. Assumes that leaders are capable and mature. MultiMedia by 2002 South-