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Welcome to Huntsville
International Tourism Program
International Tourism Program
Grey Brennan
Della Tully
Source: Travel South Study Released 2012 Alabama Tourism
Welcome Center Logs for 2012
Huntsville Airport Authority August 2013, Mobile Airport 2012
International Visit!s to U.S.
Stay longer and spend more money
Source: Travel South Study Released 2012 Alabama Tourism
Welcome Center Logs for 2012
Huntsville Airport Authority August 2013, Mobile Airport 2012
International Visit!s to U.S.
$146.5million in direct spending
Stay longer and spend more money
Source: Travel South Study Released 2012 Alabama Tourism
Welcome Center Logs for 2012
Huntsville Airport Authority August 2013, Mobile Airport 2012
International Visit!s to U.S.
$146.5million in direct spending
Stay longer and spend more money
61% from Europe with 1/3 U.K., 1/3 Germany
and 1/3 other European
Source: Travel South Study Released 2012 Alabama Tourism
Welcome Center Logs for 2012
Huntsville Airport Authority August 2013, Mobile Airport 2012
International Visit!s to U.S.
$146.5million in direct spending
10% of 1.2 million passengers at Huntsville Airport,
connecting international
Stay longer and spend more money
61% from Europe with 1/3 U.K., 1/3 Germany
and 1/3 other European
Source: Travel South Study Released 2012 Alabama Tourism
Welcome Center Logs for 2012
Huntsville Airport Authority August 2013, Mobile Airport 2012
International Visit!s to U.S.
World’s busiest airport (Atlanta) is a short drive
away from Central Alabama
12% of passengers at Mobile Airport,
connecting international
Stay longer and spend more money
Source: Facebook July 2013
Luckie & Company 2013 YTD
Germany
UK
Canada
Top 3 International Markets
29% of International
12% of International
6% of International
International Viewership
of all visits to Alabama.Travel
are international
5%
London, England, is a top 10 city for Alabama Travel Facebook
Cities:
12,917 Atlanta, GA
10,262 Birmingham, AL
5,773 Mobile, AL
5,667 Nashville, TN
4,742 Huntsville, AL
Source: Facebook July 2013
Luckie & Company 2013 YTD
4,635 Memphis, TN
4,518 Louisville, KY
4,373 New Orleans, LA
4,165 Montgomery, AL
3,643 London, England, United Kingdom
International Viewership
Almost 100 Alabama hotels listed with receptive companies
• National and regional receptive companies have at least 91 Alabama
hotels listed in their product lines
• Tour operators around the world use receptive companies to book
their room nights
International
Source: Alabama Tourism Department, U.K. Rep Firm
Last 12 months
• Group of Chinese tour operators
• Air Canada Magazine
• France’s top morning show TV crew
• Group of European tour operators
• Belgian journalist
• Group of U.K. tour operators
• Several U.K. journalists
International Reach
Source: Alabama Tourism Department, U.K. Rep Firm
Upcoming
• Montgomery/Birmingham/Muscle
Shoals/Huntsville –
German journalists
• Muscle Shoals – European tour
operators as part of Travel South
SuperFAM
International FAM
Travel Sou"
Travel South International Showcase
Nashville, Dec. 3-6, 2013
Rate increases Aug. 31
Travel South International Showcase
Charleston, WV, Feb. 23-26, 2014
Special Tastes & Tunes Tuesday
Registration opens Sept. 4
United Kingdom Market
Della Tully – In Market Representative
Source: Alabama Tourism Department
U.S. Commerce Department
In-Market Representation Firm
United Kingdom Market
• The U.K. remains the largest international market to the
U.S. with over 3.7 million visitors in 2012
• The overall outlook for U.K. visitation remains positive
• The exchange rate remains favourable for U.K. visitors
Source: Alabama Tourism Department
In-Market Representation Firm
United Kingdom Market
Tour operator product
More than 95 U.K. and Irish tour operators now feature Alabama
in their programs in fly-drive FIT or escorted group tours.
New tours
USAirtours “Sweet Home Alabama”
America As You Like It “Alabama’s Coastal Adventures”
Wexas Holidays “Alabama Music Self-drive”
Bon Voyage Travel “I Have a Dream – 50 Years On” !
Source: Alabama Tourism Department
In-Market Representation Firm
Source: Alabama Tourism Department
In-Market Representation Firm
United Kingdom Market
Millions reached in U.K. co-op marketing
America As You Like It and Lands End
Total reach of more than 1.7 million
Bon Voyage Travel and Waitrose
Campaign with leading high-end U.K. food retailer
Waitrose
Total reach of 2.4 million
Source: Alabama Tourism Department
In-Market Representation Firm
U.K. tour operator FAM Trip to Alabama, May 2012
Eight U.K. tour operators visited Birmingham, Selma, Montgomery, Monroeville,
Bayou La Batre, Mobile, Fairhope and Gulf Shores.
Results
Seven of the eight tour operators who attended the FAM now have
new Alabama tours based on their trip.
United Kingdom Market
Public Relations Efforts
• Jessamy Calkin, Features Editor, The Telegraph
Four articles featuring Alabama Music, Food and Civil Rights
• Mick Brown, Features Editor, The Telegraph
Muscle Shoals story
• Lindsay Sutton, Essentially America
Toured Alabama to research features
Muscle Shoals documentary at London Sundance
50th anniversary civil rights advertising and PR
Mobile to be first American city to host World Leisure
Organization Congress, Sept.6-12, 2014
Source: Alabama Tourism Department
In-Market Representation Firm
United Kingdom Market
Source: Alabama Tourism Department
In-Market Representation Firm
United Kingdom Market
Continuing effort of UK rep firm
Holiday World, Dublin
50+ Show, London
50+ Show, Glasgow
Alabama booths at ITB and WTM to meet with European
travel industry professionals
Join Alabama industry at POW WOW and Travel South
International Showcase
New UK Alabama Travel Guide
• Distributed to 17,000 UK travel professionals
• Key sales tool to increase business for both trade and consumers
International Tourism Program
Grey Brennan
Grey.brennan@tourism.alabama.gov
334-242-4459
Della Tully
della.tully@btinternet.com
011-44-208-339-6122
International Tourism Program
Alabama Tourism Marketing Report
Brad White, Luckie & Company
Back to America
Making some noise
Remember who
we’re talking to...
Chief Vacation Officer
Getting the word out
Can you say “Road Trip?”
Sinking your toes into 32 miles
of sugar-white sand.
ROAD TRIP No. 5
Remember how much you loved piling into the car and heading down to Alabama’s beaches
as a child? Recreate the magic with your own kids by planning a road trip to our beautiful
Gulf Coast. Enjoy 32 miles of breathtaking turquoise-green
waters and sugar-white sands at Gulf Shores and Orange Beach.
Inland, there’s championship golf, fishing, dining and inviting
accommodations, as well as some unexpected surprises. Hold
an alligator at Alligator Alley, tour the USS Alabama or pet
a stingray at the Dauphin Island Sea Lab. No matter what
adventure you choose on your road trip to Alabama’s beaches,
you’ll create memories your family will never forget.
Download Alabama Road Trips
from your app store
Digging into
Alabama’s best barbecue.
ROAD TRIP No. 40
Which sauce is boss? Everyone’s got their favorite. For some, nothing beats the
chicken smothered in white sauce at Big Bob Gibson’s in Decatur. Others swear
by Dreamland ribs in Tuscaloosa, where you use
white bread instead of napkins to sop up every
saucy drop. Discover your own personal favorite
and see why we have a national reputation as
a barbecue destination on a road trip along
Alabama’s Barbecue Trail.
Download Alabama Road Trips
from your app store
14,143 2012 subscribers
14,143 2012 subscribers
36,550current subscribers
14,143 2012 subscribers
36,550current subscribers
158%increase
4.8% average click-through rate
*http://mailchimp.com/resources/research/email-marketing-benchmarks/#section_average_by_industry
4.8% average click-through rate
2.8% average travel industry
click-through rate
*
*http://mailchimp.com/resources/research/email-marketing-benchmarks/#section_average_by_industry
12,435
total number of page
views via newsletter
It’s time to take a road trip! These carefully
crafted trips were designed by the people
who know Alabama best – and with the
whole family in mind, which means we’ve
got something for just about everyone. So,
which one are you gonna take?
ALABAMAROADTRIPS:52GreatGetaways
It’s time to take a road trip! These carefully
crafted trips were designed by the people
who know Alabama best – and with the
whole family in mind, which means we’ve
got something for just about everyone. So,
which one are you gonna take?
ALABAMAROADTRIPS:52GreatGetaways
Alabama.Travel
165,153 total entries
165,153 total entries
23,750 unique entries
165,153 total entries
23,750 unique entries
22.57% newsletter opt-in rate
37 news stories generated
37 news stories generated
508,459 PR impressions
37 news stories generated
$102,106.53 publicity value
508,459 PR impressions
Alabama Vacation Guide Online Orders
Alabama Vacation Guide Online Orders
22,226 2013 year to date
Alabama Vacation Guide Online Orders
22,226 2013 year to date
18,795 2012 orders
Alabama Vacation Guide Online Orders
212,250 total distribution
22,226 2013 year to date
18,795 2012 orders
Alabama’s second
favorite subject
Alabama’s second
favorite subject
8,656new Facebook fans
8,656new Facebook fans
125%Facebook fan growth
8,656new Facebook fans
125%Facebook fan growth
4.4 millionFacebook impressions
80,949
total votes
41,138Year of Alabama Food site visits
165% site visit growth over
same period in 2012
41,138Year of Alabama Food site visits
227news stories generated
227news stories generated
32,607,298 PR impressions
227news stories generated
$1,930,862 publicity value
32,607,298 PR impressions
782,941
pounds of barbecue consumed
Civil Rights
92 news stories generated
92 news stories generated
11,500,963PR impressions
92 news stories generated
$835,756publicity value
11,500,963PR impressions
What’s new f! 2014
What about the
Tourism Department?
Partner Site
What’s new f! 2014
What’s the big deal about
the “Year Of” campaigns?
What’s new f! 2014
So what about next year?
What’s new f! 2014
But what about the food?
Alabama Food
REALLY BIG
What’s new f! 2014
Hungry for more?
What’s new f! 2014
In 2014, we’ll be
serving up Alabama
What’s new f! 2014
in more ways
than ever before.

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2013 Alabama Tourism Department Update Presentation

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  • 5. Source: Travel South Study Released 2012 Alabama Tourism Welcome Center Logs for 2012 Huntsville Airport Authority August 2013, Mobile Airport 2012 International Visit!s to U.S. Stay longer and spend more money
  • 6. Source: Travel South Study Released 2012 Alabama Tourism Welcome Center Logs for 2012 Huntsville Airport Authority August 2013, Mobile Airport 2012 International Visit!s to U.S. $146.5million in direct spending Stay longer and spend more money
  • 7. Source: Travel South Study Released 2012 Alabama Tourism Welcome Center Logs for 2012 Huntsville Airport Authority August 2013, Mobile Airport 2012 International Visit!s to U.S. $146.5million in direct spending Stay longer and spend more money 61% from Europe with 1/3 U.K., 1/3 Germany and 1/3 other European
  • 8. Source: Travel South Study Released 2012 Alabama Tourism Welcome Center Logs for 2012 Huntsville Airport Authority August 2013, Mobile Airport 2012 International Visit!s to U.S. $146.5million in direct spending 10% of 1.2 million passengers at Huntsville Airport, connecting international Stay longer and spend more money 61% from Europe with 1/3 U.K., 1/3 Germany and 1/3 other European
  • 9. Source: Travel South Study Released 2012 Alabama Tourism Welcome Center Logs for 2012 Huntsville Airport Authority August 2013, Mobile Airport 2012 International Visit!s to U.S. World’s busiest airport (Atlanta) is a short drive away from Central Alabama 12% of passengers at Mobile Airport, connecting international Stay longer and spend more money
  • 10. Source: Facebook July 2013 Luckie & Company 2013 YTD Germany UK Canada Top 3 International Markets 29% of International 12% of International 6% of International International Viewership of all visits to Alabama.Travel are international 5%
  • 11. London, England, is a top 10 city for Alabama Travel Facebook Cities: 12,917 Atlanta, GA 10,262 Birmingham, AL 5,773 Mobile, AL 5,667 Nashville, TN 4,742 Huntsville, AL Source: Facebook July 2013 Luckie & Company 2013 YTD 4,635 Memphis, TN 4,518 Louisville, KY 4,373 New Orleans, LA 4,165 Montgomery, AL 3,643 London, England, United Kingdom International Viewership
  • 12. Almost 100 Alabama hotels listed with receptive companies • National and regional receptive companies have at least 91 Alabama hotels listed in their product lines • Tour operators around the world use receptive companies to book their room nights International Source: Alabama Tourism Department, U.K. Rep Firm
  • 13. Last 12 months • Group of Chinese tour operators • Air Canada Magazine • France’s top morning show TV crew • Group of European tour operators • Belgian journalist • Group of U.K. tour operators • Several U.K. journalists International Reach Source: Alabama Tourism Department, U.K. Rep Firm Upcoming • Montgomery/Birmingham/Muscle Shoals/Huntsville – German journalists • Muscle Shoals – European tour operators as part of Travel South SuperFAM
  • 15. Travel Sou" Travel South International Showcase Nashville, Dec. 3-6, 2013 Rate increases Aug. 31 Travel South International Showcase Charleston, WV, Feb. 23-26, 2014 Special Tastes & Tunes Tuesday Registration opens Sept. 4
  • 16. United Kingdom Market Della Tully – In Market Representative Source: Alabama Tourism Department U.S. Commerce Department In-Market Representation Firm
  • 17. United Kingdom Market • The U.K. remains the largest international market to the U.S. with over 3.7 million visitors in 2012 • The overall outlook for U.K. visitation remains positive • The exchange rate remains favourable for U.K. visitors Source: Alabama Tourism Department In-Market Representation Firm
  • 18. United Kingdom Market Tour operator product More than 95 U.K. and Irish tour operators now feature Alabama in their programs in fly-drive FIT or escorted group tours. New tours USAirtours “Sweet Home Alabama” America As You Like It “Alabama’s Coastal Adventures” Wexas Holidays “Alabama Music Self-drive” Bon Voyage Travel “I Have a Dream – 50 Years On” ! Source: Alabama Tourism Department In-Market Representation Firm
  • 19. Source: Alabama Tourism Department In-Market Representation Firm United Kingdom Market Millions reached in U.K. co-op marketing America As You Like It and Lands End Total reach of more than 1.7 million Bon Voyage Travel and Waitrose Campaign with leading high-end U.K. food retailer Waitrose Total reach of 2.4 million
  • 20. Source: Alabama Tourism Department In-Market Representation Firm U.K. tour operator FAM Trip to Alabama, May 2012 Eight U.K. tour operators visited Birmingham, Selma, Montgomery, Monroeville, Bayou La Batre, Mobile, Fairhope and Gulf Shores. Results Seven of the eight tour operators who attended the FAM now have new Alabama tours based on their trip. United Kingdom Market
  • 21. Public Relations Efforts • Jessamy Calkin, Features Editor, The Telegraph Four articles featuring Alabama Music, Food and Civil Rights • Mick Brown, Features Editor, The Telegraph Muscle Shoals story • Lindsay Sutton, Essentially America Toured Alabama to research features Muscle Shoals documentary at London Sundance 50th anniversary civil rights advertising and PR Mobile to be first American city to host World Leisure Organization Congress, Sept.6-12, 2014 Source: Alabama Tourism Department In-Market Representation Firm United Kingdom Market
  • 22. Source: Alabama Tourism Department In-Market Representation Firm United Kingdom Market Continuing effort of UK rep firm Holiday World, Dublin 50+ Show, London 50+ Show, Glasgow Alabama booths at ITB and WTM to meet with European travel industry professionals Join Alabama industry at POW WOW and Travel South International Showcase New UK Alabama Travel Guide • Distributed to 17,000 UK travel professionals • Key sales tool to increase business for both trade and consumers
  • 23. International Tourism Program Grey Brennan Grey.brennan@tourism.alabama.gov 334-242-4459 Della Tully della.tully@btinternet.com 011-44-208-339-6122 International Tourism Program
  • 24. Alabama Tourism Marketing Report Brad White, Luckie & Company
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  • 41. Can you say “Road Trip?”
  • 42. Sinking your toes into 32 miles of sugar-white sand. ROAD TRIP No. 5 Remember how much you loved piling into the car and heading down to Alabama’s beaches as a child? Recreate the magic with your own kids by planning a road trip to our beautiful Gulf Coast. Enjoy 32 miles of breathtaking turquoise-green waters and sugar-white sands at Gulf Shores and Orange Beach. Inland, there’s championship golf, fishing, dining and inviting accommodations, as well as some unexpected surprises. Hold an alligator at Alligator Alley, tour the USS Alabama or pet a stingray at the Dauphin Island Sea Lab. No matter what adventure you choose on your road trip to Alabama’s beaches, you’ll create memories your family will never forget. Download Alabama Road Trips from your app store Digging into Alabama’s best barbecue. ROAD TRIP No. 40 Which sauce is boss? Everyone’s got their favorite. For some, nothing beats the chicken smothered in white sauce at Big Bob Gibson’s in Decatur. Others swear by Dreamland ribs in Tuscaloosa, where you use white bread instead of napkins to sop up every saucy drop. Discover your own personal favorite and see why we have a national reputation as a barbecue destination on a road trip along Alabama’s Barbecue Trail. Download Alabama Road Trips from your app store
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  • 52. 14,143 2012 subscribers 36,550current subscribers 158%increase
  • 53. 4.8% average click-through rate *http://mailchimp.com/resources/research/email-marketing-benchmarks/#section_average_by_industry
  • 54. 4.8% average click-through rate 2.8% average travel industry click-through rate * *http://mailchimp.com/resources/research/email-marketing-benchmarks/#section_average_by_industry
  • 55. 12,435 total number of page views via newsletter
  • 56. It’s time to take a road trip! These carefully crafted trips were designed by the people who know Alabama best – and with the whole family in mind, which means we’ve got something for just about everyone. So, which one are you gonna take? ALABAMAROADTRIPS:52GreatGetaways It’s time to take a road trip! These carefully crafted trips were designed by the people who know Alabama best – and with the whole family in mind, which means we’ve got something for just about everyone. So, which one are you gonna take? ALABAMAROADTRIPS:52GreatGetaways
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  • 69. 165,153 total entries 23,750 unique entries 22.57% newsletter opt-in rate
  • 70. 37 news stories generated
  • 71. 37 news stories generated 508,459 PR impressions
  • 72. 37 news stories generated $102,106.53 publicity value 508,459 PR impressions
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  • 74. Alabama Vacation Guide Online Orders
  • 75. Alabama Vacation Guide Online Orders 22,226 2013 year to date
  • 76. Alabama Vacation Guide Online Orders 22,226 2013 year to date 18,795 2012 orders
  • 77. Alabama Vacation Guide Online Orders 212,250 total distribution 22,226 2013 year to date 18,795 2012 orders
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  • 92. 8,656new Facebook fans 125%Facebook fan growth 4.4 millionFacebook impressions
  • 94. 41,138Year of Alabama Food site visits
  • 95. 165% site visit growth over same period in 2012 41,138Year of Alabama Food site visits
  • 98. 227news stories generated $1,930,862 publicity value 32,607,298 PR impressions
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  • 107. 92 news stories generated
  • 108. 92 news stories generated 11,500,963PR impressions
  • 109. 92 news stories generated $835,756publicity value 11,500,963PR impressions
  • 110. What’s new f! 2014 What about the Tourism Department?
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  • 117. What’s new f! 2014 What’s the big deal about the “Year Of” campaigns?
  • 118. What’s new f! 2014 So what about next year?
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  • 121. What’s new f! 2014 But what about the food?
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  • 131. What’s new f! 2014 Hungry for more?
  • 132. What’s new f! 2014 In 2014, we’ll be serving up Alabama
  • 133. What’s new f! 2014 in more ways than ever before.