1. Lorene D. Holladay 13373 W. Boca Raton Rd., Surprise, AZ 623∙523∙9827
Qualifications
 Ability to work well under stress on multiple projects of varying degrees of
difficulty, and complete the tasks accurately and timely.
 Efficient, honest, and hard-working – able to keep confidential information in the
strictest of confidence.
 Strong skill set - Mathematical analysis, verifying and balancing data and use of all
Microsoft Office Suite products.
Work History
HR Analyst - Chubb Group of Ins. Cos. February 2014 to Present
Phoenix, AZ 85027
This is an analytical role reporting to the Western Region Vice President and HR Manager. The
Western Region consists of employees in Phoenix, Seattle, Washington, and many locations in
California. Currently there are 884 employees. I primarily assist the employees in the Phoenix
business units which is one half of the entire Western Region population. In this role I gather
and analyze highly confidential data, process transactions in our internal system called
MyChubb, post open positions in Virtual Edge and maintain and analyze data from the Position
Maintenance System. I am responsible for maintaining accurate files and online data for all
employees, and assisting the Vice Presidents of both units with questions regarding leaves, PTO,
and all other issues relative to their staff.
Administrative Assistant II, Chubb Group of Ins. Cos. June 2002 to 2014
Tulsa, Oklahoma
This position reported to the Vice President/Branch Manager and the HR Manager for Tulsa
Branch as well as being an on-site assistant for the Operations Services Department
Manager. My functions were largely in the realm of marketing – assisting with gathering and
analyzing data, working with liaisons to assist them in their roles, creating Marketing campaigns
for distribution to various audiences, and facilitating the Production Meetings. I also worked with
the HR Manager – coordinating her visits to the branch, creating presentations and training
programs for the Tulsa/Little Rock staff, and working with data within Lotus Notes. I also served
as the Office Manager for this branch, handling vendor relations, build out of the suite during
times of reconstruction, inventory of equipment, and communication and IT issues.
Assistant Corporate Secretary, ONEOK, Inc. 1998 to 2002
Tulsa, Oklahoma
This position reported to the General counsel/Corporate Secretary. In this position I functioned
as the Company’s Stock Plan Administrator and Filing Administrator for reports by ONEOK’s
Section 16 Insiders to the Securities and Exchange Commission. I calculated, balanced, and
verified the stock plan transactions, common stock outstanding, and each Insider’s stock
balances. I calculated and reported accumulations of Phantom Stock from deferrals of income
by the Directors and kept records on Restricted Stock grants to employees and officers. I was
responsible for taking and transcribing minutes of meetings in shorthand, and maintaining the
Company’s minute books. I coordinated setting up the Board of Directors’ meetings and handled
all logistics associated with those meetings. Additionally, I worked with counsel to prepare the
Company’s Proxy Statement and make preparations for the annual Meeting of Shareholders.

2. Human Resources Consultant II, ONEOK, Inc. 1996 to 1998
Tulsa, Oklahoma
Performed an advanced level of statistical analysis and research relative to compensation data,
survey information, and structural merit data. Researched and participated in salary surveys,
conducted employee interviews, prepared job descriptions, assisted in developing policy
statements, and prepared statistical reports.
Executive Secretary, ONEOK, Inc. 1992 – 1996
Tulsa, Oklahoma
Assisted the Regional Vice President in all areas of his responsibility, including maintaining
personnel records, completing correspondence, taking and transcribing shorthand, establishing
regional meetings, coordinating his schedule, and assisting other departments in processing
accounts receivable/payable.
Corporate/Executive Secretary, Cimarron Federal Savings and Loan 1982 – 1992
Muskogee, Oklahoma
Made all preparations for the monthly Directors’ meetings and prepared the Board of Directors’
monthly report. Maintained the association’s minute books and corporate files. Drafted and
prepared correspondence for the President and coordinated the President’s schedule and travel
arrangements. Interpreted and solved unique customer problems. Interacted with all senior
managers, regulators, and the Board of Directors. Supervised two secretaries.
Assistant Personnel Director, Cimarron Federal Savings and Loan
Muskogee, Oklahoma
Audited payroll records, established database for tracking bonus and benefit dollars payable to
executives, conducted employee interviews, reviewed and updated job descriptions as needed,
and supervised two employees.
Education - Associate of Applied Sciences Degree, Carl Albert Jr. College, Poteau, OK
Computer Skills
 Proficient in the use of Word, Excel, PowerPoint, CompMaster, and other database
applications;
 I have used the above listed software applications for 20+ years and have obtained an
advanced level of skill using each.
Licenses & Certificates
 Certified Equity Professional
 Completed four of the nine required courses toward certification as a Certified
Compensation Professional. The courses I completed were: 1) Total Compensation
Management; 2) Quantitative Methods; 3) Job Analysis, Job Documentation, and Job
Evaluation; and 4) Pay Structures, Pay Rate Determination and Base Pay Administration.
 Certified Professional Secretary
References – Available upon request.