Laurie Miles Skipper has over 27 years of experience in customer service, leadership, program development, project management, and technology implementation. She currently works as a Corporate Wellness Coach and FMLA Officer at Southeast Alabama Medical Center, where she implements wellness programs, disease management plans, and counseling to promote employee health. Prior to this role, she held several supervisory positions in the laboratory department at Southeast Alabama, overseeing staff, projects, and technology implementations. She has a background in healthcare, psychology, and strategic management.

1. LAURIE MILES SKIPPER
108 Boxwood Ct. | Dothan, AL 36301 | H: 334-677-2250 | C: 334-797-8255 lmskipper39@gmail.com
Summary of Qualifications
With over 27 years of working in a professional environment I am an individual
with a strong record of achievements combining skills in diverse areas of customer
service, group/staff leadership, program development, technology implementation
and project management. I am highly motivated and perceptive, effective at human
relations, while able to manage both time and resources to maximize productivity. I
have excellent organizational skills with hands on technical knowledge and strong
work ethics. My goal is to obtain a challenging position and work effectively in a
professional environment.
Core Competencies
Program and Project Management
Business Case Management
Strategic Planning
Negotiation Tactics
Project Implementation
PROFESSIONAL EXPERIENCE
Employee Health and Wellness, Southeast Alabama Medical Center 2013-Present
Corporate Wellness Coach/FMLA (Family Medical Leave Act) Officer
As the Corporate Wellness Coach/Wellness Promotions Coordinator for Southeast
Alabama Medical Center the goal is to achieve optimal health for the employees by
offering disease management plans, counseling, promoting wellness programs and
encouragement for meeting goals measured during a Health Risk Assessment Exam
(HRA). In the process of reviewing the information from the HRA a case
management plan will be implemented for employees with chronic health problems.
Insurance claims are reviewed yearly to help contain costs and address
opportunities for preventative health options. My job as a Corporate Wellness
Coach should be to change the culture of a company to prevention and maintain
good health options instead of reactive health options. Also as a Corporate Wellness
Coach/Wellness Promotions Coordinator FMLA (Family Medical Leave Act) and LOA
(Leave of Absence) issues are addressed in collaboration with the wellness program
and goals set for an employee to return to work upon release from a physician. It is

2. imperative to ensure an employee is “fit for duty” to reduce any relapse and
additional time off from work. In addition to my work experience I have a scholastic
background in Allied Healthcare (Associates in Applied Science), in Psychological issues
(Bachelors of Science in Psychology), Strategic Management (Masters of Science in
Management) and a certification for educational hours from the National Exercise Sports
Trainers Association (NESTA). This background has allowed me to approach wellness
within a company from many different prospective view points, as well as understand how to
change the culture of a company.
Laboratory, Southeast Alabama, Dothan, AL 2006-2012
Departmental Supervisor
Overseeing/Managing the departmental staff
Working on daily projects, staff schedules
Interviewing potential new employees
Completing employee evaluations
Documenting disciplinary action issues for Human Resources
While managing my employees I also groomed and encouraged further education in hopes
for a better future for all my team members.
Key Accomplishments:
• Worked on lean projects to help save resources.
• Helped to implement new technology to meet government regulations. Handheld
devices were a new technology which I helped to implement.
• Worked through two new computer systems implementation.
• Writing Policy and Procedures. (Author and Co-Author)
• Worked with the Foundation in Strategic Management Meetings on Philanthropic
efforts for ACOM.
• Managing six separate teams that include over forty employees:
Progressive, strategic visionary and results-oriented leader with experience in
community and teaching hospitals with demonstrated strengths in:
● Strategic planning and systems redesign
● Organizational transformation/cultural change
● Understanding and meeting market requirements
● Effective use of quantitative measures and information systems
● Managed care strategy/clinical integration
● Process & performance optimization for revenue growth and regulatory compliance

3. Responsibility - lead the Department of Laboratory Medicine Pre- Analytical area in gaining
visibility and profitability in the Alabama healthcare market for Southeast Alabama Medical
Center by:
• improving management control of all work performed
• improving decision making to ensure alignment with a re-vamped business strategy
by implementing lean projects
• maximize resource utilization
• support timely execution of project and new ideas
• promotion of education programs and monetary incentives for certifications
Specific Projects
• Hospital Laboratory Information Systems Installation
• Automation/Robotics Installation
• Mobile Care Phlebotomy Handheld Device Implementation
• Implementing Educational Programs for Drug Screening and Breath Alcohol Testing
Laboratory, Southeast Alabama, Dothan, AL 1997-2006
Outpatient Laboratory Supervisor
Laboratory, Southeast Alabama, Dothan, AL 1993-1997
Laboratory Assistant Coordinator (Evening Shift)
Laboratory, Southeast Alabama, Dothan, AL 1989-1993
Lab Assistant (Evening Shift)
EDUCATION & ACCOMPLISHMENTS
Education: Spring 2011
Troy University
Troy, AL
• Master’s of Science in Management
• Concentration in Healthcare Management
• Graduated with Honors (Gamma Beta Phi)

4. • Dean’s List (GPA 3.8)
Spring 2009
Troy University
Dothan, AL
• Bachelor’s of Science in Psychology
• Minor in Criminal Justice
• Graduated with Honors (Gamma Beta Phi)
• Dean’s list
Fall 1994
Wallace Community College
Dothan, AL
• Associate Degree in Arts
• Associate Degree in Applied Science
1989
Dothan High School
Dothan AL
• Graduated with Honors Diploma
Certifications: John Spencer Accredited Institute – John Spencer Ellis Enterprises
National Exercise Sports Trainers Association (NESTA)
Certified Corporate Wellness Coach
Certification # 1384630740
Solstas Lab Partners Certified Urine Drug Screen Collector
2011
Solstas Lab Partners Certified Breath Alcohol Technician
2011
American Society for Clinical Pathology (ASCP)
April 2007

5. Achievements: Gamma Beta Phi Honor Society
2007-2011
Troy University, Troy, Alabama
Member of the Employee Rewards Board
2010-2011
Southeast Alabama Medical Center
Member of the Year for the SAMC Foundation
2010
Southeast Alabama Medical Center
VP of the Foundation Employee Advisory Board
2010-2011
Southeast Alabama Medical Center
President of the Foundation Employee Advisory Board
2011-2012
Southeast Alabama Medical Center
Southeast Alabama Medical Center Foundation Board Member
Strategic Management Board
2011-2013
Member of the Foundation Employee Allocation Board
2010-2012
Southeast Alabama Medical Center
Summary: I enjoy working with customer, employee and
patient relations of all kinds. I have been working in a
professional environment for over twenty five years. I continue to
learn from new experiences and procedures. If given the
opportunity I would like to use my experience to explore new job
responsibilities within your company. I feel I could use my
experience to be an asset.

6. References: Available upon request

7. References: Available upon request