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Barcelona
2012




Partners    Sponsors
Welcome to
MuseumNext
It is just four years since the first MuseumNext    It’s a real pleasure and an honour to welcome
brought together seventy people in my home          you to Barcelona for the first edition of
town of Newcastle-upon-Tyne to talk about           MuseumNext outside the UK.
participation and technology within a museum
context.                                            Digital media in museums is addressed
                                                    worldwide to enhance audiences engagement
That initial meeting confirmed to me that           and better fulfill museums’ mission as places of
a growing number of people working in               knowledge, discovery, learning, entertainment
museums wanted to step beyond the ordinary,         and participation. The quality of the keynotes
share best practice and ask ‘what next?’            and presentations at MuseumNext Barcelona
                                                    will certainly help us all to further explore that
Every year the conference has grown, bringing       road and exchange experiences with colleagues
together a community of like minded people          from around the world.
and daring us to push the boundaries a little
more.                                               We are happy that Barcelona is the place where
                                                    this is happening. With MuseumNext coming
Many of you have taken this journey with us,        to the city and having been nominated Mobile
and the stories that friends made at previous       World Capital, it is a good time to advance
MuseumNext events have shared with us about         in our digital performance. Our audiences
the exciting projects that they have attempted,     deserve as much and our museums should do
have inspired us to be braver when                  no less.
programming this years conference.
                                                    Thank you for coming here and my warmest
This year we have almost three times the            thanks to Jim Richardson, for having offered
presentations that we shared in Edinburgh at        me the opportunity to co-chair this Confer-
MuseumNext 2011. We’ve added workshops              ence and for having chosen our city to host it.
and a series of fringe events. As you’ll see from
the acknowledgement page this has only been         I wish you all an outstanding MuseumNext
possible because of the support of the wider        experience. Have a pleasant stay, enjoy our
museum community and institutions here in           museums as well as our food and climate!
Barcelona.
                                                    Conxa Rodà
We hope that you enjoy Barcelona and that the       Museu Nacional d’Art de Catalunya, Barcelona
presentations that you enjoy over the next few      Co-chair of MuseumNext 2012
days will inspire you to be brave.                  @innova2

Jim Richardson
Sumo, UK
Co-chair of MuseumNext 2012
@sumojim
Thursday, 24 May 2012

    09.00    Registration opens
             CCCB Teatre foyer
             Tea, coffee and ‘hello’. You can also collect
             your delegate bag if you haven’t already.

    09.45    Welcome address
             CCCB Sala Teatre
             Jim Richardson
             SUMO

             Marçal Sintes
             CCCB

             Founder of the MuseumNext Jim Richardson
             and the Director of the Centre de Cultura
             Contemporània de Barcelona, Marçal Sintes
             welcome delegates to Barcelona.

    10.00    Opening keynote
             CCCB Sala Teatre
             Nancy Proctor
             Smithsonian Institution
             Nancy Proctor, Head of Mobile Strategy
             & Initiatives at the Smithsonian Institution
             discusses revolutionary and radical practice
             in museums.




Image credit: Mar-Ina Uhrig, Mediamatic
CCCB Sala Teatre



11.00   Telling stories through numbers
        Tijana Tasich & Elena Villaespesa
        TATE
        Want to make sense of online metrics? Care
        about real users and how they engage with
        your content? Want to increase the benefits
        of online metrics for your organisation?
        Measuring online performance has never
        been more important. In this session you
        will hear how the analytics culture has been
        spreading across Tate, and some of the
        challenges met on the way, all illustrated
        by examples.

        Museum Analytics: What can
        museums learn from each other?
        Rui Guerra
        INTK
        Museum Analytics is an online platform
        for sharing and discussing information
        about museums and their audiences.
        Professionals can learn about the progress
        of their museum’s social networks and get
        inspired by other museums. During this
        presentation, Rui will share the outcome
        of analysing the social network activities
        of more than 3000 museums.


        This session will be hosted by
        Jasper Visser from Inspired by Coffee
MACBA Auditorium                               CCCB Sala Raval



Dulwich OnView                                 Keynote in conversation
Shapa Begum, Ingrid Beazley and Andrea         Nancy Proctor
Szeplaki, Dulwich Picture Gallery              Smithsonian Institution
Dulwich OnView (DOV) is probably unique;       An informal question and answer session;
it is a museum blog run in partnership with    this is a great chance to put your questions
the local community. It is a very effective    to an internationally recognised expert on
marketing tool posing as a local community     mobile technology in a museum context and
blog which in effect introduces people         to learn more about the subjects raised in
to Dulwich Picture Gallery (DPG). The          the opening keynote.
community contributes the majority of the
posts which increases DPG’s credibility,
encourages conversations and increases         This session will be hosted by
site traffic. Find out how DOV was created,    Alyson Webb from Frankly, Green + Webb.
encourages participation and reaches new
audiences.

Where content is king,
collaboration is key
Susie Stubbs, Creative Tourist and
Emma Bearman, The Culture Vulture
Find out how to use technology more
effectively by creating new ways of
working. This session looks at how offline
collaboration creates online impact, how to
work with multiple content creators, and how
to create a ‘trusted voice’ within the busy
digital marketplace. Expect jargon-free,
practical examples from these award-winning
digital marketers, and discover how you can
create credible content that maximises
budgets, profile and user engagement.


This session will be hosted by
Laura Fox from Qatar Museums Authority
CCCB Sala Teatre


                                     12.00   Touch and Go(gh)
                                             Jolein van Kregten, Van Gogh Museum
                                             and Ebelien Pondaag, Fabrique.
                                             Van Gogh Museum has an in-gallery
                                             experiment interactively showing technical
                                             research (e.g. overlays of x-rays) on fixed
                                             tablets next to the original paintings, made
                                             by the AR Lab of Royal Academy of Art,
                                             The Hague. This experiment is part of
                                             a larger strategy to engage audiences
                                             in and around the museum, using new
                                             media. Together with Fabrique, the
                                             museum is developing a tablet magazine
                                             where the research results can be
                                             accessed in an engaging and intuitive
                                             way.

                                             An exhibition, an interactive game
Above: Van Gogh Museum interactive           and an iPad motion comic
                                             Davide Zanichelli, Netribe srl
                                             ‘Money and Beauty. Bankers, Botticelli
                                             and the Bonfire of the Vanities’ tells the
                                             story of the invention of the modern
                                             banking system. Visitors are accompanied
                                             throughout the exhibition by an
                                             interactive game entitled Follow Your
                                             Florins, in which they can decide how
                                             to invest 1,000 (virtual) florins with the
                                             aid of an animated narrative accessible
                                             through 15 touch screens.


                                             This session will be hosted by
                                             Jasper Visser from Inspired by Coffee




                                     13.00   Lunch and networking

                                             A buffet lunch will be served in the lobby
                                             of the CCCB Teatre.
MACBA Auditorium                                 CCCB Sala Raval


Travels with Data: Opening and                   Roots 2 Share: from dusty
Using Your Collections Data                      photographs to dynamic events
Steve Devine & Julian Hartley,                   Diederik Veerman, curator/educator Museon
Manchester Museum
                                                 40 year old photos, stored in two Dutch
Opening data from The Manchester                 museums, have been brought back to the
Museum and Whitworth Art Gallery at              source; a small Greenlandic community.
Culture Hack North led to a fantastic            There, the photos triggered storytelling.
response on our social media network             Children went to the older Inuit to document
and was picked up by The Guardian                their memories and preserved these online.
Datablog and BBC Front Row. Perhaps              In Holland, the same images were vital
more importantly we were able to                 elements in an award-winning exhibition
engage for the first time with a                 and a variety of public-participating activities.
community of developers looking at and           What are the chances and challenges
using our data and collection images             in sharing old photographs with loads of
with a fresh perspective.                        people, in and far outside the museum?

A crowdsourced, networked,                       Think less about history and more
shared, mobile thing                             about imagination
Merete Sanderhoff, Statens Museum for            John Coburn, Tyne and Wear Museums
Kunst, The National Gallery of Denmark
                                                 Museums can spend too long sharing
Nine Danish art museums want to explore          collections with Web 2.0 platforms that have
how we can build a sustainable mobile            little to no ‘social currency’, while failing to
platform that fulfils actual user demands.       recognise the collective appetite for specific
In order to find out, what’s more natural than   museum objects. This session will explore
collaborating with the users?                    the potential value of deconstructing the
                                                 ‘museum online collection’. It will encourage
The project stands on three dogmas:              delegates to think more strategically and
Co-creation with target users, using social      creatively when sharing collections online
media as a platform and making all the           and to focus completely on what inspires
content reusable under a Creative                the public imagination.
Commons License.

                                                 This session will be hosted by
This session will be hosted by                   Laura Fox from Qatar Museums Authority
Jim Richardson from Sumo
CCCB Sala Teatre




                                                   14.00   We used augmented reality,
                                                           now what?
                                                           Hein Wils & Ferry Piekart,
                                                           Independent Consultants
                                                           UAR and ARtours are two very successful
                                                           augmented reality projects. Both received
                                                           raving reviews and were labelled ‘best
                                                           practices’. But can they ultimately live up
                                                           to the hype? The risk of ending up as just
                                                           a costly gimmick is ever present. How can
                                                           AR projects like these get incorporated into
                                                           the strategy of a museum?


                                                   15.00   The Mobile Museum
                                                           Allegra Burnette, MoMA
                                                           The Museum of Modern Art in New York has
                                                           launched several mobile initiatives over the
                                                           last eighteen months, including a general
                                                           phone app, a collection / exhibition-specific
                                                           app, mobile websites, and a new activity
                                                           app. While this presentation will use specific
                                                           projects as the base of discussion, the focus
                                                           is more on overall strategy, lessons, outcomes
                                                           and future directions in digital engagement.
                                               1
                                                           MuPon: Mobile discounts to foster
                                                           repeat visitors & an art-going lifestyle
                                                           Paul Baron & Tomomi Sasaki, GADAGO NPO
                                                           What happens when Tokyo art goers are
                                                           presented with a 10 euro iphone app full of
                                                           admission discounts to the 30 best museums
                                                           in town? Learn from our 1.5yrs of running
                                                           MuPon; a collaboration between a non-profit
                                                           organisation and museums, a sustainable
                                                           business with 20,000 users, and a low-risk
                                               2           testing ground for cultural institutions to
                                                           experiment with digital initiatives.


                                                           This session will be hosted by
                                                           Conxa Rodá from MNAC - Museu Nacional
                                                           d’Art de Catalunya




1. ARtours putting art into a music festival
2. Mupon, mobile discounts from Tokyo
3. Students visiting the Museum of
   Democracy at Old Parliament House
MACBA Auditorium                                           CCCB Sala Raval




Interactive Learning Trails: An RFID                       Keynote in conversation
Success Story                                              Hein Wils & Ferry Piekart,
Glenda Smith, Museum of Australian                         Independent Consultants
Democracy at Old Parliament House (MoAD).
Darran Edmundson, EDM Studio                               An informal question and answer session;
                                                           this is a great opportunity to find out more
This session will provide an insight into the              about augmented reality and to get advice
development of MoAD’s touchscreen-based                    on how to use augmented reality in your
replacement to a more traditional paper-based              institution.
“student worksheet” approach to museum
learning. Facilitated by RFID technology,
student teams self-navigate amongst MoAD’s                 This session will be hosted by
50+ touch-screens, undertaking custom                      Jasper Visser from Inspired by Coffee.
activities that purposefully engage them
with the museum’s physical artifacts, images
and stories. The MoAD team will discuss
the rationale and trade-offs behind key
decisions, and provide general lessons on
successfully managing a complex museum
software project.

Smart Objects for direct and transient
public engagement in museum spaces
and social networks.
Claire Ross, University College of London &
Chris Speed, University of Edinburgh.
This presentation will look at the use of Smart
Objects within two museums; the National
Museums Scotland (NMS) and the grant
Museum of Zoology, UCL. Exploring how
mobile devices, interactive digital labels,
QR codes and social media in permanent
gallery spaces can create new models for
public engagement, visitor meaning-making
and the construction of multiple interpretations
inside museums. The presentation will look
at engagement methods used and the                 16.00     Coffee Break
implications for the use of technology that
encourages participatory communication                       Tea, coffee and pastries served in the
and content creation by visitors.                            lobby of the CCCB Teatre.


This session will be hosted by
Laura Fox from Qatar Museums Authority
CCCB Sala Teatre




16.30   Converting users into contributors
        to real science
        Simon Tokumine, Vizzuality
        Citizen Science is bringing about a revolution
        in the way we think about scientific produc-
        tion and public involvement in the scientific
        mission. In this presentation we talk about
        lessons learned while developing some
        successful online citizen science projects.
        Additionally, we will present a new project we
        are developing to help unlock some of the
        remaining one billion museum specimens.

        Museomix: remix your museum!
        Samuel Bausson
        Museum de Toulouse
        How to make a museum an open, networked
        and co-creative place which enables visitors
        to become involved users? Museomix did just
        that by inviting designers, creators, makers,
        hackers, and museum people to a 3 day
        co-creative event that took place in Les Arts
        Decoratifs Museum, Paris. 75 participants
        prototyped 11 new ways of experiencing the
        museum with real visitors testing them right
        away. This presentation will share what was
        learned about fostering an exciting community
        and designing a participative event within a
        museum.


        This session will be hosted by
        Laura Fox from Qatar Museums Authority
                                                                                                1




                                                         1. Museomix at Les Arts Decoratifs Museum
CCCB Sala Raval




MACBA Auditorium




Are games the teaching tool                       Two hour workshop:
of the future?                                    A crash course in digital strategy
Beth Hawkins & Micol Molinari,                    Jasper Visser, Inspired by Coffee
Science Museum
                                                  In this two hour workshop Jasper will take
Futurecade is a game the Science Museum
                                                  the bravest of MuseumNext attendants on
created to engage young people with science.
                                                  a roller-coaster ride through the digital
Can a game be both fun and be used in a
                                                  engagement framework. The digital
formal learning setting? Can a game lead to
                                                  engagement framework is a tool specifically
discussion about how science shapes our
                                                  designed to help organisations reap the
lives? What are the challenges in creating a
                                                  benefits of the digital age. And benefit you
digital learning resource for teenagers? And
                                                  will, for at the end of the workshop you will
how can we support teachers to feel confident
                                                  have in your notebook a draft of a digital en-
using digital games as a learning tool?
                                                  gagement strategy that will prep your museum
                                                  for a successful digital future.
Where does marketing end
and learning begin?                               N.B. This workshop will last for two hours
Emma McLean, Digital Marketing Officer
and Jane Findlay, Digital Participation Officer
from Royal Museums Greenwich
With an influx of social channels and
interactive online experiences being utilised
in participatory ways by both education and
communications teams, where does the
overarching strategy for these platforms
come from? Who should be developing
the vision and purpose for activity on public
digital channels.


This session will be hosted by
Jim Richardson from Sumo
CCCB Sala Teatre                                MACBA Auditorium

17.30   A Social Network of Historical Figures          Ràdio Web MACBA
        built from linked data                          Anna Ramos
        Luca Chiarandini, Web Research Group            Museu d’Art Contemporani de Barcelona
        Universitat Pompeu Fabra,Yahoo! Research
                                                        Over its five years producing podcasts, this
        Barcelona
                                                        platform, which began as a showcase for the
        Timebook is a social network of historical      exhibitions and activities of the Museu d’Art
        figures that was created at a hackathon         Contemporani de Barcelona, has also de-
        organised by Europeana and the Museu            veloped into a content-generator for specific
        Picasso. It serves as an example of how         projects, focusing on the exploration of sound
        simple ideas and the right tools can build      art, radiophonic art and experimental music.
        innovative applications.The presentation
        will show how open linked data and free         Out of site, out of mind?
        software can help to create simple concepts     Catherine Roberts, Imperial War Museum
        to powerful applications.                       Lucy Neale, DigitalMe
                                                        Cliff Manning, Radiowaves
        Joan Miró From the Temple
                                                        Millions of schools visit museums every year
        to the Street                                   providing valuable learning opportunities and
        Elena Damià Díaz-Plaja,
                                                        regular income. But how can museums use
        Fundació Joan Miró
                                                        social media to extend and enhance links with
        From the temple of information, the sacred      school communities and create new ways
        space for contemplation, to social networks     for children to participate before and after
        and the world out there. A variety of efforts   visits? Since 2006, Imperial War Museum
        such as the Play Miro project, a Joan Miro      has worked to engage schools and children
        app, use of social media, and an advertising    in blogging, curating and sharing stories. This
        campaign in Barcelona’s streets have enabled    presentation will offer an honest, behind the
        us to reach a broader audience and raise        scenes exploration of the projects reflecting
        public awareness of Miro.                       on what worked, what didn’t and what we all
                                                        learnt along the way.

        This session will be hosted by
        Jim Richardson from Sumo                        This session will be hosted by
                                                        Laura Fox from Qatar Museums Authority
CCCB Sala Teatre                                   MACBA Auditorium




        Friday, 25 May 2011

09.30   Arrival tea and coffee
        Tea and coffee and ‘hello’.

09.55   Welcome address
        Jim Richardson from MuseumNext
        welcomes delegates to the second day
        of the conference.

10.00   Making Walker
        Robin Dowden and Nate Solas
        Walker Art Centre

        The Walker Art Center launched their new
        website (www.walkerart.org) in December
        2011. The site, a hub for contemporary arts,
        has been hailed as a ‘game-changer’ and
        described as ‘a node, rather than an endpoint.’

        Robin Dowden (Director of New Media) will
        talk about the institutional changes and ideas
        driving the site, and Nate Solas (Sr. New
        Media Developer) will discuss the challenges
        of bringing the ideas to life online.


11.00   Demand Data First                                  AirBrush
        Rich Barrett-Small, V&A Museum                     Sharna Jackson and Juliet Tzabar, TATE
        The Victoria & Albert Museum have used             AirBrush is a creative application with a
        open source technologies in trying to meet         difference, using innovative browser based
        today’s high expectations, having information      motion tracking technology, what happened
        readily available and accessible in a variety of   when this was tested on children? See the
        formats.                                           work created to date & learn how you can
                                                           use webcams.
        QRpedia
        Alex Hinojo and Lori Phillips.                     Itineraries
        #glamwiki partnership ambassador                   Sònia López, Museu d’Art Contemporani de
                                                           Barcelona
        QRpedia is a mobile Web based system
        which uses QR codes to deliver Wikipedia           Itineraries are one of MACBA’s new
        articles, detecting a visitor’s preferred          website’s main participatory features.
        language. Wikipedians reached an                   Using the Itineraries feature both the user
        agreement with Fundació Joan Miró whereby          & the museum can design, save & share,
        these codes were shown next to some                a specific route through which to navigate
        outstanding works at the exhibition: Joan          www.macba.cat. This allows for a more
        Miró: The ladder of escape. Before the             personalised experience of the Museum’s
        exhibition, articles were improved locally,        rich & diverse digital heritage.
        promoting the project via an edit-a-thon
        and then Wikipedians asking worldwide for
        translations.                                      This session will be hosted by
                                                           Laura Fox from Qatar Museums Authority

        This session will be hosted by
        Jim Richardson from Sumo
CCCB Sala Raval




Keynote in conversation
Robin Dowden and Nate Solas
Walker Art Centre
An informal question and answer session;
this is a great opportunity to find out more
about developing a museum website which
goes beyond the expected.


This session will be hosted by
Jasper Visser from Inspired by Coffee
MACBA Auditorium




       CCCB Sala Teatre


12.00 Phygital tour at the MAS                          A story collection roadshow
       Annelies Valgaeren, (MAS) Museum aan             Anne Marie Van Gerwen, Europeana
       de Stroom
                                                        Through Community Collection Days,
       Imagine having control over a museum tour        objects emerge from people’s attics to
       guide through the arrow keys of your key-        begin a new digital existence as part of
       board. Directing him through the museum          a European collection. They are re-used
       in real time while sitting at home in front of   and remixed in new events and digital
       your computer. The new museum MAS in             objects such as hackathons and the Otto
       Antwerp made it possible with an online in-      & Bernard film, spreading stories of this
       terface which enabled people from the world      critical historical period to new audiences
       to visit the museum as if they were there.       and communities. 


       Artistic Applications                            The exhibition is an experiment
       Amy Heibel,                                      and the object is not online
       Los Angeles County Museum of Art                 Lev Bratishenko,
                                                        Canadian Centre for Architecture
       We all use web and social media to
       communicate about art—but what about             This talk explores an exhibition at the
       social media as an alternative space for         Canadian Centre for Architecture, Montreal,
       making and sharing original works of             404 Error: the object is not online, but it is
       art? This session will explore leveraging        also about ways of making projects. This
       LACMA’s online presence to create an             small and experimental exhibition could
       alternative virtual space for presenting         be part of an argument reasserting the
       commissioned works of art.                       importance of presence and a more critical
                                                        attitude towards digitisation and online
                                                        engagement.
       This session will be hosted by
       Laura Fox from Qatar Museums Authority
                                                        This session will be hosted by
                                                        Jasper Visser from Inspired by Coffee
CCCB Sala Raval




        Workshop: Open Data: the Rijksmuseum
        hacking experience.
        Lizzy Jongma and Inge Giesbers,
        Rijksmuseum Amsterdam
        One of the most exciting trends is the
        explosion of hacker culture around the
        world: a growing number of hackers
        (not the hackers that break into computer
        systems) build apps based on open data
        and use social media to spread their
        new services. In November 2011 The
        Rijksmuseum Amsterdam decided to
        jump into this game and launched it’s API
        (Application Programming Interface/Open
        Data). Over the last months 100+
        developers subscribed to our API and a
        dozen+ Apps were built with our collection.
        And we received national and international
        attention. In this 50 minutes workshop
        we’ll talk you through technical, legal and
        organisational aspects of opening up your
        data and getting involved in the hack
        culture.




13.00    Lunch and networking

         A buffet lunch will be served in the lobby
         of the CCCB Teatre.
CCCB Sala Teatre




14.00   Connected Environment
        Jason daPonte, Swarm
        Jason will talk about how mobile experiences
        will change when everything becomes
        connected to the internet - not just mobile
        phones and tablets. He will discuss the
        ‘silent conversation’ that connects audiences,
        new devices and objects into the ‘internet
        of things’ and offer recommendations and
        opportunities for how museums can succeed
        in this emerging digital landscape.
CCCB Sala Teatre




15.00   Pantalla Global: Mutations in the
        Audiovisual Ecosystem
        Juan Insua, Centre de Cultura Contemporània
        de Barcelona
        Global Screen is an exhibition that explores
        the power of screens in society today. It
        also became a testing ground for putting
        an exhibition online with all the challenges
        and dilemmas that are raised by a horizon
        of accelerated changes. Conceived in
        three phases (incubation, exhibition and
        post-exhibition) this project includes design
        of participation and co-creation with users,
        development of a virtual exhibition and a
        third phase oriented to become a node for
        reflection, creation and experimentation on
        the mutations that are taking place in the
        audiovisual galaxy.

        Seamlessly blending the off-site and
        on-site museum experience with the
        use of personalised digital mobile
        technologies.
        Niki Dollis, The Acropolis Museum
        A presentation about CHESS (Cultural
        Heritage Experiences through socio-personal
        interactions and storytelling) a project which
        aspires to create narrative-driven cultural
        “adventures”, which adapt continuously
        to their visitors, extend over space (e.g.
        physical/on-site and virtual/off-site) and time
        (before, during and after the visit), and involve
        users according to their varying interests,
        needs and desires.


        This session will be hosted by
        Jim Richardson from Sumo
MACBA Auditorium                                 CCCB Sala Raval




        Life of the underground city. How                Keynote in conversation
        can going mobile make dealing with               Jason daPonte
        difficult heritage easier?                       Swarm
        Dorota Kawecka, Reinwardt Academy &
                                                         An informal question and answer session;
        Aleksandra Janus, Jagiellonian University
                                                         this is a great opportunity to learn more
        How can we explore a city that no longer         about about mobile technology, the ‘internet
        exists? Can new media give the visitors          of things’ and to ask questions to a leading
        access to the past that is hidden away?          expert on mobile technology.
        In this presentation we will analyse how
        participatory technologies can facilitate
        dealing with difficult heritage by shifting      This session will be hosted by
        from a fixed point of view to the multiplicity   Jasper Visser from Inspired by Coffee
        of perspectives, allowing for more
        interpretations of events such as the Warsaw
        Uprising and its impact on the present.

        How to include social media
        in our day-to-day
        Anna Guarro, Museu Picasso
        An overview of the process undertaken by the
        Museu Picasso to incorporate social media in
        daily practice.


        This session will be hosted by
        Laura Fox from Qatar Museums Authority




16.00    Coffee Break

         Tea, coffee and pastries served in the
         lobby of the CCCB Teatre.
CCCB Sala Teatre



16.30   Practical experiences of evidence
        based change management using
        Google Analytics.
        Andrew Lewis, V&A
        This session will discuss how targeted use
        of web statistics can be used to manage
        expectation of, and demands upon, limited
        web resources within a complex organisation.
        It offers practical hints and tips from real
        implementations, where fairly simple
        measurements were set up and the data
        used as hard evidence to create an informed
        consensus and influence decision making.
        Challenges and tactics are shared as are
        successes and failures. This session is about
        influencing organisational attitudes and does
        not require an extensive knowledge of either
        web technology, nor of Google Analytics.

        Engaging new audiences with your
        digital content offering
        Marc Mertens, Seso Media Group
        Substantial resources have been invested
        in the digitisation of museum collections,
        publications and related content assets.
        How do we leverage these digital data sets
        to engage new audiences?

        This session will showcase the power of
        ‘future-forward’ user interfaces that draw
        audiences deep into digital content offerings
        by creating compelling entry points for playful
        discovery. The session will also touch on the
        organisational structures required to create
        and support such experiences.


        This session will be hosted by
        Laura Fox from Qatar Museums Authority
MACBA Auditorium                                 CCCB Sala Raval




Snap Happy: Putting People and                   Unconference session
Heritage in the picture using
                                                 This session will invite delegates to propose
Augmented Reality                                subjects for debate, and then discuss these
David Hopes, Shakespeare Birthplace Trust        in small groups before taking to the stage to
This session will showcase an innovative         present back to the wider group.
application of augmented reality (AR)
technology to encourage participation and
personalisation of heritage outside the          This session will be hosted by
museum, and to generate income. The              Jasper Visser from Inspired by Coffee
paper will focus on the development of a
Smartphone app called Eye Shakespeare,
the product of a unique collaboration between
Coventry University, Shakespeare Birthplace
Trust, Hewlett Packard and Dan Wood.

Unlock immersive data stories
Jacco Ouwerkerk & Nicole Sanberg, IN10
Start with telling stories in which you can
wander. We will share our lessons learned
about indoor positioning, new object
recognition and augmented reality techniques
within a clear and practical vision. See how
‘stored, tracked or logged’ personal life data
combined with digital museum collections
can create a far more immersive experience,
using responsive spaces or handheld
devices.


This session will be hosted by
Ferry Piekart an independent consultant
on Augmented Reality projects
CCCB Sala Teatre                                  MACBA Auditorium




17.30   Low Budget Digital Marketing                      The Kinetic Museum
        Barbara Wiench & Carl Grouwet,                    Koven J Smith, The Denver Art Museum
        Museum Kunstpalast
                                                          Technology, used by museums primarily as
        In the context of the reopening of the            a tool of efficiency or of strained relevancy
        permanent collection and the first and only       rather than as a foundational concept, has
        El Greco exhibition in Germany, Museum            been grafted onto museums’ ancient
        Kunstpalast will present how they have            business model with checkered results.
        managed to engage visitors with the help          This presentation will examine an alternate
        of digital technology with only small marketing   scenario, conceptualizing that a museum
        budgets and innovate concepts.                    built outwards from its technology mission,
                                                          with speed and agility as its primary focus,
        Moving the goalposts: why museums                 would look like.
        need to play more.
        Ben Templeton, Thought Den                        Bringing the future into your
                                                          museum vision
        Do Not Touch – Mundane instruction or             Bridget McKenzie, Flow Associates
        an inviting challenge? Our appetite for
        breaking rules and testing boundaries             Using examples from her experience in
        has driven experimentation and innovation         ‘future-proofing’ museums, Bridget Mckenzie
        for millennia. Thought Den’s Creative             will present a rigorous model for shaping
        Director Ben Templeton argues that play           museums to be resilient and relevant for an
        is an important dynamic in audience               unpredictable future. She offers a counter-
        engagement, improves learning and                 point to practice where emerging technologies
        generates revenue.                                are the main indicators for museum futures,
                                                          arguing that they need to be understood
                                                          alongside ecological and economic instability.
        This session will be hosted by                    This instability doesn’t mean digital is less
        Jim Richardson from Sumo                          important. Rather, museums must proactively
                                                          harness digital to shape a future.


                                                          This session will be hosted by
                                                          Laura Fox from Qatar Museums Authority




18.30   Closing remarks
        Jim Richardson, Sumo
Sumo                                                                  Sponsors

MuseumNext is presented by Sumo, a leading creative agency            Sponsors make it possible for MuseumNext to do those extra
with an international reputation for promoting the arts through       things which make the conference that little bit better, like having
innovative marketing campaigns, and in our spare time we like         the best wifi connection possible, having a few extra bottles of
to give something back to the museum community by running             wine at our opening reception and being able to film the event to
MuseumNext.                                                           share with the wider museum community.

Partners                                                              We would like to thank CultureGeek, MailChimp and Ya!Yaki for
                                                                      supporting our Barcelona conference.

MuseumNext Barcelona is our biggest conference to date, with          Culture Geek
over forty presentations, workshops and unconference sessions.        www.culturegeek.com
                                                                      The landscape for cultural marketing is rapidly changing. Internet
The event has benefited from the generous support of the              and the digital revolution have shifted the expectations of our
Barcelona museum community, with Centre de Cultura                    audience. Culture Geek is a one day conference taking place in
Contemporània de Barcelona, Museu d’Art Contemporani de               September 2012 from the producers of MuseumNext.
Barcelona and Museu Picasso playing a key role in not only
hosting the event, but also in directing the conference programme.    MailChimp
                                                                      www.mailchimp.com
MuseumNext would like to acknowledge the role that the staff of       MailChimp helps you design email newsletters, share them on
these organisations have played in making MuseumNext possible,        social networks, integrate with services you already use, and track
in particular Anna Ramos, Yaiza Hernández, Anna Guarro, Maria         your results. It’s like your own personal publishing platform.
Farràs, Lucia Calvo, Juan Ínsua, Josep Casellas, Pepe Serra
and Jaume Badia                                                       Ya!yaki
                                                                      www.yayaki.com
In collaboration with                                                 Ya!yaki is a company focused on translating the communication
                                                                      opportunities offered by information technology and mobility to the
MuseumNext chose Barcelona as its first destination outside           fields of culture and education. We are a multidisciplinary team
of the UK because of the kind invitation of Conxa Roda who            that advises and develops strategies for people’s interaction in the
has acted as co-chair alongside MuseumNext founder Jim                public space.
Richardson. Conxa moved from Museu Picasso to Museu
Nacional d’Art de Catalunya during the year long process
of organising MuseumNext and we are grateful to her for the           We would like to acknowledge the support of those businesses
huge amount of time she has invested in making the conference         who have paid to insert marketing materials into delegate bags.
possible, and for encouraging both these organisations to play
a key role in MuseumNext 2012.

MuseumNext would like to thank Museu Nacional d’Art de
Catalunya for their support, and for organising a series of Catalan
presentations as part of the conference fringe.
Speakers                                                            Media Partners

Great speakers are the reason that people come to MuseumNext,       MuseumNext has a very small budget for marketing, and we are
and we are eternally grateful to everyone who takes the time to     grateful to those who have helped us to promote the conference.
share their experience at our conference. No MuseumNext speak-      MuseumID has partnered with us for the third year, and BAM!
ers charge a fee for speaking at the event and the fact that they   offered to help us to promote MuseumNext in Italy after they at-
are willing to share their knowledge is a credit to them and the    tended the conference in 2011.
spirit of the sector as a whole.

Facilitators
We are extremely grateful to Japer Visser (Inspired by Coffee),
Laura Fox (Qatar Museums Authority), Conxa Roda (MNAC),
Emma McLean (Royal Museums Greenwich), Ferry Piekart
(Independent consultant), Alyson Webb (Frankly, Green + Webb)
for volunteering to host the conference sessions.

Peer Panel
The programme for MuseumNext Barcelona came from an open
call for papers. This attracted nearly 200 proposals which each
needed to be read and assessed by at least three members of the
MuseumNext peer panel.

We are very grateful to the museum professionals from Europe,
Asia and North America who volunteered their time to read these
submissions and to ensure that a fantastic programme was
selected in a fair and balanced manner.

MuseumNext would like to thank Jessie Ringham (TATE), Franc-
esca Merlino (Gugenheim), Conxa Roda (MNAC), Travers Lee
(Qatar Museums Authority), Hugh Wallace (National Museums
Scotland), Diane Durbay (Buzzeum), Japer Visser (Inspired by
Coffee), Laura Fox (Qatar Museums Authority), Patrick Hussey
(Arts & Business), Samuel Bausson (Museum de Toulouse), Jim
Richardson (Sumo), Anna Ramos (MACBA), Yaiza Hernández
(MACBA), Maria Farràs(CCCB), Lucia Calvo (CCCB), Juan Insua
(CCCB) and Anna Guarro (Museu Picasso).
Museum Next Program 2012

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Museum Next Program 2012

  • 2.
  • 3. Welcome to MuseumNext It is just four years since the first MuseumNext It’s a real pleasure and an honour to welcome brought together seventy people in my home you to Barcelona for the first edition of town of Newcastle-upon-Tyne to talk about MuseumNext outside the UK. participation and technology within a museum context. Digital media in museums is addressed worldwide to enhance audiences engagement That initial meeting confirmed to me that and better fulfill museums’ mission as places of a growing number of people working in knowledge, discovery, learning, entertainment museums wanted to step beyond the ordinary, and participation. The quality of the keynotes share best practice and ask ‘what next?’ and presentations at MuseumNext Barcelona will certainly help us all to further explore that Every year the conference has grown, bringing road and exchange experiences with colleagues together a community of like minded people from around the world. and daring us to push the boundaries a little more. We are happy that Barcelona is the place where this is happening. With MuseumNext coming Many of you have taken this journey with us, to the city and having been nominated Mobile and the stories that friends made at previous World Capital, it is a good time to advance MuseumNext events have shared with us about in our digital performance. Our audiences the exciting projects that they have attempted, deserve as much and our museums should do have inspired us to be braver when no less. programming this years conference. Thank you for coming here and my warmest This year we have almost three times the thanks to Jim Richardson, for having offered presentations that we shared in Edinburgh at me the opportunity to co-chair this Confer- MuseumNext 2011. We’ve added workshops ence and for having chosen our city to host it. and a series of fringe events. As you’ll see from the acknowledgement page this has only been I wish you all an outstanding MuseumNext possible because of the support of the wider experience. Have a pleasant stay, enjoy our museum community and institutions here in museums as well as our food and climate! Barcelona. Conxa Rodà We hope that you enjoy Barcelona and that the Museu Nacional d’Art de Catalunya, Barcelona presentations that you enjoy over the next few Co-chair of MuseumNext 2012 days will inspire you to be brave. @innova2 Jim Richardson Sumo, UK Co-chair of MuseumNext 2012 @sumojim
  • 4.
  • 5. Thursday, 24 May 2012 09.00 Registration opens CCCB Teatre foyer Tea, coffee and ‘hello’. You can also collect your delegate bag if you haven’t already. 09.45 Welcome address CCCB Sala Teatre Jim Richardson SUMO Marçal Sintes CCCB Founder of the MuseumNext Jim Richardson and the Director of the Centre de Cultura Contemporània de Barcelona, Marçal Sintes welcome delegates to Barcelona. 10.00 Opening keynote CCCB Sala Teatre Nancy Proctor Smithsonian Institution Nancy Proctor, Head of Mobile Strategy & Initiatives at the Smithsonian Institution discusses revolutionary and radical practice in museums. Image credit: Mar-Ina Uhrig, Mediamatic
  • 6. CCCB Sala Teatre 11.00 Telling stories through numbers Tijana Tasich & Elena Villaespesa TATE Want to make sense of online metrics? Care about real users and how they engage with your content? Want to increase the benefits of online metrics for your organisation? Measuring online performance has never been more important. In this session you will hear how the analytics culture has been spreading across Tate, and some of the challenges met on the way, all illustrated by examples. Museum Analytics: What can museums learn from each other? Rui Guerra INTK Museum Analytics is an online platform for sharing and discussing information about museums and their audiences. Professionals can learn about the progress of their museum’s social networks and get inspired by other museums. During this presentation, Rui will share the outcome of analysing the social network activities of more than 3000 museums. This session will be hosted by Jasper Visser from Inspired by Coffee
  • 7. MACBA Auditorium CCCB Sala Raval Dulwich OnView Keynote in conversation Shapa Begum, Ingrid Beazley and Andrea Nancy Proctor Szeplaki, Dulwich Picture Gallery Smithsonian Institution Dulwich OnView (DOV) is probably unique; An informal question and answer session; it is a museum blog run in partnership with this is a great chance to put your questions the local community. It is a very effective to an internationally recognised expert on marketing tool posing as a local community mobile technology in a museum context and blog which in effect introduces people to learn more about the subjects raised in to Dulwich Picture Gallery (DPG). The the opening keynote. community contributes the majority of the posts which increases DPG’s credibility, encourages conversations and increases This session will be hosted by site traffic. Find out how DOV was created, Alyson Webb from Frankly, Green + Webb. encourages participation and reaches new audiences. Where content is king, collaboration is key Susie Stubbs, Creative Tourist and Emma Bearman, The Culture Vulture Find out how to use technology more effectively by creating new ways of working. This session looks at how offline collaboration creates online impact, how to work with multiple content creators, and how to create a ‘trusted voice’ within the busy digital marketplace. Expect jargon-free, practical examples from these award-winning digital marketers, and discover how you can create credible content that maximises budgets, profile and user engagement. This session will be hosted by Laura Fox from Qatar Museums Authority
  • 8. CCCB Sala Teatre 12.00 Touch and Go(gh) Jolein van Kregten, Van Gogh Museum and Ebelien Pondaag, Fabrique. Van Gogh Museum has an in-gallery experiment interactively showing technical research (e.g. overlays of x-rays) on fixed tablets next to the original paintings, made by the AR Lab of Royal Academy of Art, The Hague. This experiment is part of a larger strategy to engage audiences in and around the museum, using new media. Together with Fabrique, the museum is developing a tablet magazine where the research results can be accessed in an engaging and intuitive way. An exhibition, an interactive game Above: Van Gogh Museum interactive and an iPad motion comic Davide Zanichelli, Netribe srl ‘Money and Beauty. Bankers, Botticelli and the Bonfire of the Vanities’ tells the story of the invention of the modern banking system. Visitors are accompanied throughout the exhibition by an interactive game entitled Follow Your Florins, in which they can decide how to invest 1,000 (virtual) florins with the aid of an animated narrative accessible through 15 touch screens. This session will be hosted by Jasper Visser from Inspired by Coffee 13.00 Lunch and networking A buffet lunch will be served in the lobby of the CCCB Teatre.
  • 9. MACBA Auditorium CCCB Sala Raval Travels with Data: Opening and Roots 2 Share: from dusty Using Your Collections Data photographs to dynamic events Steve Devine & Julian Hartley, Diederik Veerman, curator/educator Museon Manchester Museum 40 year old photos, stored in two Dutch Opening data from The Manchester museums, have been brought back to the Museum and Whitworth Art Gallery at source; a small Greenlandic community. Culture Hack North led to a fantastic There, the photos triggered storytelling. response on our social media network Children went to the older Inuit to document and was picked up by The Guardian their memories and preserved these online. Datablog and BBC Front Row. Perhaps In Holland, the same images were vital more importantly we were able to elements in an award-winning exhibition engage for the first time with a and a variety of public-participating activities. community of developers looking at and What are the chances and challenges using our data and collection images in sharing old photographs with loads of with a fresh perspective. people, in and far outside the museum? A crowdsourced, networked, Think less about history and more shared, mobile thing about imagination Merete Sanderhoff, Statens Museum for John Coburn, Tyne and Wear Museums Kunst, The National Gallery of Denmark Museums can spend too long sharing Nine Danish art museums want to explore collections with Web 2.0 platforms that have how we can build a sustainable mobile little to no ‘social currency’, while failing to platform that fulfils actual user demands. recognise the collective appetite for specific In order to find out, what’s more natural than museum objects. This session will explore collaborating with the users? the potential value of deconstructing the ‘museum online collection’. It will encourage The project stands on three dogmas: delegates to think more strategically and Co-creation with target users, using social creatively when sharing collections online media as a platform and making all the and to focus completely on what inspires content reusable under a Creative the public imagination. Commons License. This session will be hosted by This session will be hosted by Laura Fox from Qatar Museums Authority Jim Richardson from Sumo
  • 10. CCCB Sala Teatre 14.00 We used augmented reality, now what? Hein Wils & Ferry Piekart, Independent Consultants UAR and ARtours are two very successful augmented reality projects. Both received raving reviews and were labelled ‘best practices’. But can they ultimately live up to the hype? The risk of ending up as just a costly gimmick is ever present. How can AR projects like these get incorporated into the strategy of a museum? 15.00 The Mobile Museum Allegra Burnette, MoMA The Museum of Modern Art in New York has launched several mobile initiatives over the last eighteen months, including a general phone app, a collection / exhibition-specific app, mobile websites, and a new activity app. While this presentation will use specific projects as the base of discussion, the focus is more on overall strategy, lessons, outcomes and future directions in digital engagement. 1 MuPon: Mobile discounts to foster repeat visitors & an art-going lifestyle Paul Baron & Tomomi Sasaki, GADAGO NPO What happens when Tokyo art goers are presented with a 10 euro iphone app full of admission discounts to the 30 best museums in town? Learn from our 1.5yrs of running MuPon; a collaboration between a non-profit organisation and museums, a sustainable business with 20,000 users, and a low-risk 2 testing ground for cultural institutions to experiment with digital initiatives. This session will be hosted by Conxa Rodá from MNAC - Museu Nacional d’Art de Catalunya 1. ARtours putting art into a music festival 2. Mupon, mobile discounts from Tokyo 3. Students visiting the Museum of Democracy at Old Parliament House
  • 11. MACBA Auditorium CCCB Sala Raval Interactive Learning Trails: An RFID Keynote in conversation Success Story Hein Wils & Ferry Piekart, Glenda Smith, Museum of Australian Independent Consultants Democracy at Old Parliament House (MoAD). Darran Edmundson, EDM Studio An informal question and answer session; this is a great opportunity to find out more This session will provide an insight into the about augmented reality and to get advice development of MoAD’s touchscreen-based on how to use augmented reality in your replacement to a more traditional paper-based institution. “student worksheet” approach to museum learning. Facilitated by RFID technology, student teams self-navigate amongst MoAD’s This session will be hosted by 50+ touch-screens, undertaking custom Jasper Visser from Inspired by Coffee. activities that purposefully engage them with the museum’s physical artifacts, images and stories. The MoAD team will discuss the rationale and trade-offs behind key decisions, and provide general lessons on successfully managing a complex museum software project. Smart Objects for direct and transient public engagement in museum spaces and social networks. Claire Ross, University College of London & Chris Speed, University of Edinburgh. This presentation will look at the use of Smart Objects within two museums; the National Museums Scotland (NMS) and the grant Museum of Zoology, UCL. Exploring how mobile devices, interactive digital labels, QR codes and social media in permanent gallery spaces can create new models for public engagement, visitor meaning-making and the construction of multiple interpretations inside museums. The presentation will look at engagement methods used and the 16.00 Coffee Break implications for the use of technology that encourages participatory communication Tea, coffee and pastries served in the and content creation by visitors. lobby of the CCCB Teatre. This session will be hosted by Laura Fox from Qatar Museums Authority
  • 12. CCCB Sala Teatre 16.30 Converting users into contributors to real science Simon Tokumine, Vizzuality Citizen Science is bringing about a revolution in the way we think about scientific produc- tion and public involvement in the scientific mission. In this presentation we talk about lessons learned while developing some successful online citizen science projects. Additionally, we will present a new project we are developing to help unlock some of the remaining one billion museum specimens. Museomix: remix your museum! Samuel Bausson Museum de Toulouse How to make a museum an open, networked and co-creative place which enables visitors to become involved users? Museomix did just that by inviting designers, creators, makers, hackers, and museum people to a 3 day co-creative event that took place in Les Arts Decoratifs Museum, Paris. 75 participants prototyped 11 new ways of experiencing the museum with real visitors testing them right away. This presentation will share what was learned about fostering an exciting community and designing a participative event within a museum. This session will be hosted by Laura Fox from Qatar Museums Authority 1 1. Museomix at Les Arts Decoratifs Museum
  • 13. CCCB Sala Raval MACBA Auditorium Are games the teaching tool Two hour workshop: of the future? A crash course in digital strategy Beth Hawkins & Micol Molinari, Jasper Visser, Inspired by Coffee Science Museum In this two hour workshop Jasper will take Futurecade is a game the Science Museum the bravest of MuseumNext attendants on created to engage young people with science. a roller-coaster ride through the digital Can a game be both fun and be used in a engagement framework. The digital formal learning setting? Can a game lead to engagement framework is a tool specifically discussion about how science shapes our designed to help organisations reap the lives? What are the challenges in creating a benefits of the digital age. And benefit you digital learning resource for teenagers? And will, for at the end of the workshop you will how can we support teachers to feel confident have in your notebook a draft of a digital en- using digital games as a learning tool? gagement strategy that will prep your museum for a successful digital future. Where does marketing end and learning begin? N.B. This workshop will last for two hours Emma McLean, Digital Marketing Officer and Jane Findlay, Digital Participation Officer from Royal Museums Greenwich With an influx of social channels and interactive online experiences being utilised in participatory ways by both education and communications teams, where does the overarching strategy for these platforms come from? Who should be developing the vision and purpose for activity on public digital channels. This session will be hosted by Jim Richardson from Sumo
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  • 15. CCCB Sala Teatre MACBA Auditorium 17.30 A Social Network of Historical Figures Ràdio Web MACBA built from linked data Anna Ramos Luca Chiarandini, Web Research Group Museu d’Art Contemporani de Barcelona Universitat Pompeu Fabra,Yahoo! Research Over its five years producing podcasts, this Barcelona platform, which began as a showcase for the Timebook is a social network of historical exhibitions and activities of the Museu d’Art figures that was created at a hackathon Contemporani de Barcelona, has also de- organised by Europeana and the Museu veloped into a content-generator for specific Picasso. It serves as an example of how projects, focusing on the exploration of sound simple ideas and the right tools can build art, radiophonic art and experimental music. innovative applications.The presentation will show how open linked data and free Out of site, out of mind? software can help to create simple concepts Catherine Roberts, Imperial War Museum to powerful applications. Lucy Neale, DigitalMe Cliff Manning, Radiowaves Joan Miró From the Temple Millions of schools visit museums every year to the Street providing valuable learning opportunities and Elena Damià Díaz-Plaja, regular income. But how can museums use Fundació Joan Miró social media to extend and enhance links with From the temple of information, the sacred school communities and create new ways space for contemplation, to social networks for children to participate before and after and the world out there. A variety of efforts visits? Since 2006, Imperial War Museum such as the Play Miro project, a Joan Miro has worked to engage schools and children app, use of social media, and an advertising in blogging, curating and sharing stories. This campaign in Barcelona’s streets have enabled presentation will offer an honest, behind the us to reach a broader audience and raise scenes exploration of the projects reflecting public awareness of Miro. on what worked, what didn’t and what we all learnt along the way. This session will be hosted by Jim Richardson from Sumo This session will be hosted by Laura Fox from Qatar Museums Authority
  • 16. CCCB Sala Teatre MACBA Auditorium Friday, 25 May 2011 09.30 Arrival tea and coffee Tea and coffee and ‘hello’. 09.55 Welcome address Jim Richardson from MuseumNext welcomes delegates to the second day of the conference. 10.00 Making Walker Robin Dowden and Nate Solas Walker Art Centre The Walker Art Center launched their new website (www.walkerart.org) in December 2011. The site, a hub for contemporary arts, has been hailed as a ‘game-changer’ and described as ‘a node, rather than an endpoint.’ Robin Dowden (Director of New Media) will talk about the institutional changes and ideas driving the site, and Nate Solas (Sr. New Media Developer) will discuss the challenges of bringing the ideas to life online. 11.00 Demand Data First AirBrush Rich Barrett-Small, V&A Museum Sharna Jackson and Juliet Tzabar, TATE The Victoria & Albert Museum have used AirBrush is a creative application with a open source technologies in trying to meet difference, using innovative browser based today’s high expectations, having information motion tracking technology, what happened readily available and accessible in a variety of when this was tested on children? See the formats. work created to date & learn how you can use webcams. QRpedia Alex Hinojo and Lori Phillips. Itineraries #glamwiki partnership ambassador Sònia López, Museu d’Art Contemporani de Barcelona QRpedia is a mobile Web based system which uses QR codes to deliver Wikipedia Itineraries are one of MACBA’s new articles, detecting a visitor’s preferred website’s main participatory features. language. Wikipedians reached an Using the Itineraries feature both the user agreement with Fundació Joan Miró whereby & the museum can design, save & share, these codes were shown next to some a specific route through which to navigate outstanding works at the exhibition: Joan www.macba.cat. This allows for a more Miró: The ladder of escape. Before the personalised experience of the Museum’s exhibition, articles were improved locally, rich & diverse digital heritage. promoting the project via an edit-a-thon and then Wikipedians asking worldwide for translations. This session will be hosted by Laura Fox from Qatar Museums Authority This session will be hosted by Jim Richardson from Sumo
  • 17. CCCB Sala Raval Keynote in conversation Robin Dowden and Nate Solas Walker Art Centre An informal question and answer session; this is a great opportunity to find out more about developing a museum website which goes beyond the expected. This session will be hosted by Jasper Visser from Inspired by Coffee
  • 18. MACBA Auditorium CCCB Sala Teatre 12.00 Phygital tour at the MAS A story collection roadshow Annelies Valgaeren, (MAS) Museum aan Anne Marie Van Gerwen, Europeana de Stroom Through Community Collection Days, Imagine having control over a museum tour objects emerge from people’s attics to guide through the arrow keys of your key- begin a new digital existence as part of board. Directing him through the museum a European collection. They are re-used in real time while sitting at home in front of and remixed in new events and digital your computer. The new museum MAS in objects such as hackathons and the Otto Antwerp made it possible with an online in- & Bernard film, spreading stories of this terface which enabled people from the world critical historical period to new audiences to visit the museum as if they were there. and communities. 
 Artistic Applications The exhibition is an experiment Amy Heibel, and the object is not online Los Angeles County Museum of Art Lev Bratishenko, Canadian Centre for Architecture We all use web and social media to communicate about art—but what about This talk explores an exhibition at the social media as an alternative space for Canadian Centre for Architecture, Montreal, making and sharing original works of 404 Error: the object is not online, but it is art? This session will explore leveraging also about ways of making projects. This LACMA’s online presence to create an small and experimental exhibition could alternative virtual space for presenting be part of an argument reasserting the commissioned works of art. importance of presence and a more critical attitude towards digitisation and online engagement. This session will be hosted by Laura Fox from Qatar Museums Authority This session will be hosted by Jasper Visser from Inspired by Coffee
  • 19. CCCB Sala Raval Workshop: Open Data: the Rijksmuseum hacking experience. Lizzy Jongma and Inge Giesbers, Rijksmuseum Amsterdam One of the most exciting trends is the explosion of hacker culture around the world: a growing number of hackers (not the hackers that break into computer systems) build apps based on open data and use social media to spread their new services. In November 2011 The Rijksmuseum Amsterdam decided to jump into this game and launched it’s API (Application Programming Interface/Open Data). Over the last months 100+ developers subscribed to our API and a dozen+ Apps were built with our collection. And we received national and international attention. In this 50 minutes workshop we’ll talk you through technical, legal and organisational aspects of opening up your data and getting involved in the hack culture. 13.00 Lunch and networking A buffet lunch will be served in the lobby of the CCCB Teatre.
  • 20. CCCB Sala Teatre 14.00 Connected Environment Jason daPonte, Swarm Jason will talk about how mobile experiences will change when everything becomes connected to the internet - not just mobile phones and tablets. He will discuss the ‘silent conversation’ that connects audiences, new devices and objects into the ‘internet of things’ and offer recommendations and opportunities for how museums can succeed in this emerging digital landscape.
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  • 22. CCCB Sala Teatre 15.00 Pantalla Global: Mutations in the Audiovisual Ecosystem Juan Insua, Centre de Cultura Contemporània de Barcelona Global Screen is an exhibition that explores the power of screens in society today. It also became a testing ground for putting an exhibition online with all the challenges and dilemmas that are raised by a horizon of accelerated changes. Conceived in three phases (incubation, exhibition and post-exhibition) this project includes design of participation and co-creation with users, development of a virtual exhibition and a third phase oriented to become a node for reflection, creation and experimentation on the mutations that are taking place in the audiovisual galaxy. Seamlessly blending the off-site and on-site museum experience with the use of personalised digital mobile technologies. Niki Dollis, The Acropolis Museum A presentation about CHESS (Cultural Heritage Experiences through socio-personal interactions and storytelling) a project which aspires to create narrative-driven cultural “adventures”, which adapt continuously to their visitors, extend over space (e.g. physical/on-site and virtual/off-site) and time (before, during and after the visit), and involve users according to their varying interests, needs and desires. This session will be hosted by Jim Richardson from Sumo
  • 23. MACBA Auditorium CCCB Sala Raval Life of the underground city. How Keynote in conversation can going mobile make dealing with Jason daPonte difficult heritage easier? Swarm Dorota Kawecka, Reinwardt Academy & An informal question and answer session; Aleksandra Janus, Jagiellonian University this is a great opportunity to learn more How can we explore a city that no longer about about mobile technology, the ‘internet exists? Can new media give the visitors of things’ and to ask questions to a leading access to the past that is hidden away? expert on mobile technology. In this presentation we will analyse how participatory technologies can facilitate dealing with difficult heritage by shifting This session will be hosted by from a fixed point of view to the multiplicity Jasper Visser from Inspired by Coffee of perspectives, allowing for more interpretations of events such as the Warsaw Uprising and its impact on the present. How to include social media in our day-to-day Anna Guarro, Museu Picasso An overview of the process undertaken by the Museu Picasso to incorporate social media in daily practice. This session will be hosted by Laura Fox from Qatar Museums Authority 16.00 Coffee Break Tea, coffee and pastries served in the lobby of the CCCB Teatre.
  • 24. CCCB Sala Teatre 16.30 Practical experiences of evidence based change management using Google Analytics. Andrew Lewis, V&A This session will discuss how targeted use of web statistics can be used to manage expectation of, and demands upon, limited web resources within a complex organisation. It offers practical hints and tips from real implementations, where fairly simple measurements were set up and the data used as hard evidence to create an informed consensus and influence decision making. Challenges and tactics are shared as are successes and failures. This session is about influencing organisational attitudes and does not require an extensive knowledge of either web technology, nor of Google Analytics. Engaging new audiences with your digital content offering Marc Mertens, Seso Media Group Substantial resources have been invested in the digitisation of museum collections, publications and related content assets. How do we leverage these digital data sets to engage new audiences? This session will showcase the power of ‘future-forward’ user interfaces that draw audiences deep into digital content offerings by creating compelling entry points for playful discovery. The session will also touch on the organisational structures required to create and support such experiences. This session will be hosted by Laura Fox from Qatar Museums Authority
  • 25. MACBA Auditorium CCCB Sala Raval Snap Happy: Putting People and Unconference session Heritage in the picture using This session will invite delegates to propose Augmented Reality subjects for debate, and then discuss these David Hopes, Shakespeare Birthplace Trust in small groups before taking to the stage to This session will showcase an innovative present back to the wider group. application of augmented reality (AR) technology to encourage participation and personalisation of heritage outside the This session will be hosted by museum, and to generate income. The Jasper Visser from Inspired by Coffee paper will focus on the development of a Smartphone app called Eye Shakespeare, the product of a unique collaboration between Coventry University, Shakespeare Birthplace Trust, Hewlett Packard and Dan Wood. Unlock immersive data stories Jacco Ouwerkerk & Nicole Sanberg, IN10 Start with telling stories in which you can wander. We will share our lessons learned about indoor positioning, new object recognition and augmented reality techniques within a clear and practical vision. See how ‘stored, tracked or logged’ personal life data combined with digital museum collections can create a far more immersive experience, using responsive spaces or handheld devices. This session will be hosted by Ferry Piekart an independent consultant on Augmented Reality projects
  • 26. CCCB Sala Teatre MACBA Auditorium 17.30 Low Budget Digital Marketing The Kinetic Museum Barbara Wiench & Carl Grouwet, Koven J Smith, The Denver Art Museum Museum Kunstpalast Technology, used by museums primarily as In the context of the reopening of the a tool of efficiency or of strained relevancy permanent collection and the first and only rather than as a foundational concept, has El Greco exhibition in Germany, Museum been grafted onto museums’ ancient Kunstpalast will present how they have business model with checkered results. managed to engage visitors with the help This presentation will examine an alternate of digital technology with only small marketing scenario, conceptualizing that a museum budgets and innovate concepts. built outwards from its technology mission, with speed and agility as its primary focus, Moving the goalposts: why museums would look like. need to play more. Ben Templeton, Thought Den Bringing the future into your museum vision Do Not Touch – Mundane instruction or Bridget McKenzie, Flow Associates an inviting challenge? Our appetite for breaking rules and testing boundaries Using examples from her experience in has driven experimentation and innovation ‘future-proofing’ museums, Bridget Mckenzie for millennia. Thought Den’s Creative will present a rigorous model for shaping Director Ben Templeton argues that play museums to be resilient and relevant for an is an important dynamic in audience unpredictable future. She offers a counter- engagement, improves learning and point to practice where emerging technologies generates revenue. are the main indicators for museum futures, arguing that they need to be understood alongside ecological and economic instability. This session will be hosted by This instability doesn’t mean digital is less Jim Richardson from Sumo important. Rather, museums must proactively harness digital to shape a future. This session will be hosted by Laura Fox from Qatar Museums Authority 18.30 Closing remarks Jim Richardson, Sumo
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  • 28. Sumo Sponsors MuseumNext is presented by Sumo, a leading creative agency Sponsors make it possible for MuseumNext to do those extra with an international reputation for promoting the arts through things which make the conference that little bit better, like having innovative marketing campaigns, and in our spare time we like the best wifi connection possible, having a few extra bottles of to give something back to the museum community by running wine at our opening reception and being able to film the event to MuseumNext. share with the wider museum community. Partners We would like to thank CultureGeek, MailChimp and Ya!Yaki for supporting our Barcelona conference. MuseumNext Barcelona is our biggest conference to date, with Culture Geek over forty presentations, workshops and unconference sessions. www.culturegeek.com The landscape for cultural marketing is rapidly changing. Internet The event has benefited from the generous support of the and the digital revolution have shifted the expectations of our Barcelona museum community, with Centre de Cultura audience. Culture Geek is a one day conference taking place in Contemporània de Barcelona, Museu d’Art Contemporani de September 2012 from the producers of MuseumNext. Barcelona and Museu Picasso playing a key role in not only hosting the event, but also in directing the conference programme. MailChimp www.mailchimp.com MuseumNext would like to acknowledge the role that the staff of MailChimp helps you design email newsletters, share them on these organisations have played in making MuseumNext possible, social networks, integrate with services you already use, and track in particular Anna Ramos, Yaiza Hernández, Anna Guarro, Maria your results. It’s like your own personal publishing platform. Farràs, Lucia Calvo, Juan Ínsua, Josep Casellas, Pepe Serra and Jaume Badia Ya!yaki www.yayaki.com In collaboration with Ya!yaki is a company focused on translating the communication opportunities offered by information technology and mobility to the MuseumNext chose Barcelona as its first destination outside fields of culture and education. We are a multidisciplinary team of the UK because of the kind invitation of Conxa Roda who that advises and develops strategies for people’s interaction in the has acted as co-chair alongside MuseumNext founder Jim public space. Richardson. Conxa moved from Museu Picasso to Museu Nacional d’Art de Catalunya during the year long process of organising MuseumNext and we are grateful to her for the We would like to acknowledge the support of those businesses huge amount of time she has invested in making the conference who have paid to insert marketing materials into delegate bags. possible, and for encouraging both these organisations to play a key role in MuseumNext 2012. MuseumNext would like to thank Museu Nacional d’Art de Catalunya for their support, and for organising a series of Catalan presentations as part of the conference fringe.
  • 29. Speakers Media Partners Great speakers are the reason that people come to MuseumNext, MuseumNext has a very small budget for marketing, and we are and we are eternally grateful to everyone who takes the time to grateful to those who have helped us to promote the conference. share their experience at our conference. No MuseumNext speak- MuseumID has partnered with us for the third year, and BAM! ers charge a fee for speaking at the event and the fact that they offered to help us to promote MuseumNext in Italy after they at- are willing to share their knowledge is a credit to them and the tended the conference in 2011. spirit of the sector as a whole. Facilitators We are extremely grateful to Japer Visser (Inspired by Coffee), Laura Fox (Qatar Museums Authority), Conxa Roda (MNAC), Emma McLean (Royal Museums Greenwich), Ferry Piekart (Independent consultant), Alyson Webb (Frankly, Green + Webb) for volunteering to host the conference sessions. Peer Panel The programme for MuseumNext Barcelona came from an open call for papers. This attracted nearly 200 proposals which each needed to be read and assessed by at least three members of the MuseumNext peer panel. We are very grateful to the museum professionals from Europe, Asia and North America who volunteered their time to read these submissions and to ensure that a fantastic programme was selected in a fair and balanced manner. MuseumNext would like to thank Jessie Ringham (TATE), Franc- esca Merlino (Gugenheim), Conxa Roda (MNAC), Travers Lee (Qatar Museums Authority), Hugh Wallace (National Museums Scotland), Diane Durbay (Buzzeum), Japer Visser (Inspired by Coffee), Laura Fox (Qatar Museums Authority), Patrick Hussey (Arts & Business), Samuel Bausson (Museum de Toulouse), Jim Richardson (Sumo), Anna Ramos (MACBA), Yaiza Hernández (MACBA), Maria Farràs(CCCB), Lucia Calvo (CCCB), Juan Insua (CCCB) and Anna Guarro (Museu Picasso).