1. Laura Almand
4973 Royal Palm Dr.
Estero, FL 33928
Cell:239.872.9131
lasellsboats@gmail.com
Executive Summary
A results-oriented sales professionalwith a proven record of high sales and renewals, outstanding customer
satisfaction,and excellent inside sales results in individual and team-selling environment. Possesses great
communication and organizational skills and has the attitude, integrity, and motivation to make a positive
impact within a sales organization.
Objective
A challenging sales position within a professionalorganization where hard work and results are rewarded,
and career advancement opportunities exist.
Summary of Professional Qualifications
Strong organizational and detail oriented time management skills.
Excellent follow-through with customers, prospects,and teammates.
Articulate, professional appearance,and able to communicate in both written and verbal form.
Very reliable, dedicated,and possesses a strong work ethic.
Highlights of Sales Qualifications and Achievements
Successfully maintained a high rate of customer retention in a $1 million+ territory while increasing
the territory value through new and add-on sales.
Strategically managed the sales process by prospecting,building rapport and uncovering needs at all
levels of an organization. Success attributed to ability to work with key decision-makers and buying
influences.
Developed and managed a sales plan for multiple territories.
Maintained sales and customer activities in an automated contact management systemand utilized
technology to communicate with customers,teammates, and management.
Completed two nationally renowned sales training programs: Professional Selling Skills (PSS:
fundamentals and advanced workshops); and Miller and Hieman’s Strategic Selling.
Recognition and Awards: Top Account Sales Representative 2002; Sales Team of the Month for
January 1998; $50,000+ Sales Award for May 1999; $100,000+ Sales Award for June 1999; Top
Account Sales Representative for 1999 (highest achievement for inside sales); Top Sales Team for
1999 (highest achievement for an inside/outside sales team.)
Experience
2009 – Present Florida MarinaClubs/IStar – Naples Fl – Leasing Manger for Naples Harbour – On-Site indoor
boat storage facility. Largest Marina in Naples 650 Indoor Dry Storage Racks. Provide lease
services to privaterack owners in addition to themarinas. Handle customer service as needed for
marina customers. Attend local Boat Shows and manage off site booth to generate new leads.
Gained respect in the marine industry was voted onto the board of directors for the MIACC 3 years
and currently on theFoundation board of directors for the MIACC past 2 years.
04/07 – 2009 YCOA, Inc – Fort Myers FL – Naples, FL – Sales Manager-Realtor/Yacht Sales On-Site (docks for
sale and rentals. CorporateEmployee
05/-06 – 03/07 Century 21 Tripower Realty- Ft Myers Beach, FL – Active Realtor – Sales On-Site
11/04 – 12/05 Century 21 #1 Sunbelt Realty, Inc – Naples, Fl – Active Realtor – Sales General Real
Estate – Broker Charles Hummel
Century 21 Sunbelt Realty - Corkscrew Office – Broker – Maggie Morris
2. Laura Almand
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1996 – 2/2006 NewsBank, Inc., Naples, FL - Account Sales Representative (Inside Sales)
Inside sales generating new business and meeting company annual target goals.
Responsible for prospecting new sales opportunities, providing phone presentations,
setting phone appointments,renewing existing customers, developing proposals,closing
sales, preparing forecast reports,attending trade shows.
4/2004 – 10/04 Baker-Seacoast Realty Inc, Marco Island – Active Realtor
Sales for Residential in General Real Estate on Marco Island
Broker Amanda L. Baker
1994 - 1996 Cable USA, Naples, FL - Sales Administration and Support
1992 - 1994 Baker Realty, Marco Island, FL - Sales Administration and Office Support
Responsible for all sales and rental correspondence,accounts payable,accounts
receivable, contracts,listings, mailings, advertisements, and customer service.
1984 - 1991 Hallmark Nameplate, Mount Dora, FL - Multiple Sales and Customer Service
Learned all aspects ofthis business through a variety of support and management roles
over seven-years. Positions included: Sales/Customer Service Manager, Engineer
Purchasing Specialist, Sales/Customer Service Representative.
Computer Skills
Microsoft Office Suite including WORD, EXCEL, and OUTLOOK; LOTUS 1-2-3; Internet proficient;
familiar with on-line research tools and contact management systems including SNAP and Sales Logics.
Education
Edison Community College - completed a variety of business-related courses to improve skills.
Lake County Area Vocational Technical Center - completed office administration and computer courses.
4/2004- Licensed Real Estate Sales Associate
06/2009- Licensed Yacht Salesman Florida
Organizations
2008-2010 Secretary on the board of directors for the Marine Industries of Collier County
2013-2015 Secretary on the foundation board for the Marine Industries of Collier County
1998- Present Organizer for Florida Fish and Wildlife Education Outreach Program of the Kids Fishing
Clinics in Naples.