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Training Choices and
      Dynamics

      UNIT-I
WHAT IS TRAINING?
Definitions
            
Training refers to a planned effort by a
 company to facilitate employees
 learning of job-related competencies.

 It is a learning process that involves
 the acquisition of knowledge,
 sharpening of skills, concepts, rules,
 or changing of attitudes and behaviors
 to enhance the performance of
 employees.
    Organized activity aimed at imparting 
 information and/or instructions to 
 improve the recipient's performance or 
 to help him or her attain a required 
 level of knowledge or skill.
Objectives of Training
• Object to make trainees more efficient.
• Structured according to task.
• Focused, specialized and result oriented.
• Identify the gaps in expertise and to fill
  gaps to raise level of expertise.
• Indispensable on threshold.
• Object to improve skills, common
  knowledge and attitude.
• Need for quality control in any Training
  Programme.
Evolution of Training’s Role
                         Training
                          Event




                   Performance Result   Learning
    Create &
                                        Emphasis
 Share Knowledge
                     Business Need
Organizational Characteristics that
       Influence Training
 1. Role of Employees and Managers
   Manage individual performance
   Develop employees
   Plan and allocate resources
   Coordinate interdependent groups
   Manage group performance
   Monitor the business performance
   Represent one’s work unit
2. Top Management Support

   @A clear direction for learning
   @Encouragement, resources, and
    commitment for strategic learning
   @Developing new learning programs
    for the company
   @Serving as a role model for learning
    for the entire company and
    demonstrating willingness to
    constantly learn
3. Integration of Business Units
4. Global Presence
5. Business Conditions
6. Other Human Resource Management
 Practices
7. Human Resource Planning
8. Extent of Unionization
9. Staff Involvement in Training and
 Development
Designing the program

       UNIT- II
How to Design a Training Program

• Step One: Determine what
  training is needed.

    •organizational analysis,
    •a task analysis,
    •and a person analysis
Step Two: Determine what
 training approach to use.

  Seminars
  Programmed instruction
  Case studies
  Simulation
  Role-playing
  Apprentice
Step Three: Putting together your own
         training program.
       Training objectives
         the skill
         how training is to be conducted, and what
          proficiency the employee needs to attain
          by the end of the training process.
       Training materials
           the skill title
           when it is to be performed,
           who is to perform it
           what supplies are needed and where they
            can be found
         step-by-step instructions
         what to do with the end product
 Evaluation materials
   evaluation procedures
   evaluation form for employees
   evaluation form for the employer
   response (rebuttal) form
 Out-of-house materials
   purchase order for educational
    services
   expense forms
   approval forms
   evaluation forms
• Step Four: Training employees.
• Step Five: Evaluating your
  program.
Action Through Training

Understand why managing your time
 is critical to achieving goals.
Enthusiastically support those who
 demand “time control.”
 Become more productive and less
 reactive.
Training Strategy
• Training and development in an
  organization requires implementation
  to achieve success. Therefore, the
  strategy will require vision, focus,
  direction and an action planning
  document.
• A training strategy is a mechanism that
  establishes what competencies an
  organization requires in the future and
  a means to achieve it.
What are a Training Strategy's
       Components?
 Employee Training and Train-the-
  Trainer needs,
 Team Building and Team Development,
 Leadership Development,
 Executive Coaching,
 Competency Requirements and Skills
  Profiling,
 Objectives and Action Plans,
 Vision .
Training Process
o Conducting a thorough need assessment of the
  organization so as to capture the details of the
  training requirement.

o Compiling the corresponding research
  information to ensure that the training
  program hits the bulls eye.

o Customizing the training program as per the
  client’s needs so as to deliver maximum benefit
  to them
Getting the course contents &
 methodology signed off by the
 clients

Assessing the participants through
 scientific interviewing tools and
 preparing an in depth pre-training
 assessment report ( as and when
 required by the training program /
 client)

 Training Delivery
Measure Participants learning and
 feedback during training

 Conduct Training evaluation 2-3
 months after training date
 ( Through interviews, projects or
 assignments) to measure progress
 and submit a detailed report to the
 client ( if required by client)
Training Program Design and Evaluation
Training Program Design and Evaluation

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Training Program Design and Evaluation

  • 1. Training Choices and Dynamics UNIT-I
  • 3. Definitions              Training refers to a planned effort by a company to facilitate employees learning of job-related competencies.  It is a learning process that involves the acquisition of knowledge, sharpening of skills, concepts, rules, or changing of attitudes and behaviors to enhance the performance of employees.
  • 5. Objectives of Training • Object to make trainees more efficient. • Structured according to task. • Focused, specialized and result oriented. • Identify the gaps in expertise and to fill gaps to raise level of expertise. • Indispensable on threshold. • Object to improve skills, common knowledge and attitude. • Need for quality control in any Training Programme.
  • 6.
  • 7. Evolution of Training’s Role Training Event Performance Result Learning Create & Emphasis Share Knowledge Business Need
  • 8. Organizational Characteristics that Influence Training 1. Role of Employees and Managers Manage individual performance Develop employees Plan and allocate resources Coordinate interdependent groups Manage group performance Monitor the business performance Represent one’s work unit
  • 9. 2. Top Management Support @A clear direction for learning @Encouragement, resources, and commitment for strategic learning @Developing new learning programs for the company @Serving as a role model for learning for the entire company and demonstrating willingness to constantly learn
  • 10. 3. Integration of Business Units 4. Global Presence 5. Business Conditions 6. Other Human Resource Management Practices 7. Human Resource Planning 8. Extent of Unionization 9. Staff Involvement in Training and Development
  • 12. How to Design a Training Program • Step One: Determine what training is needed. •organizational analysis, •a task analysis, •and a person analysis
  • 13. Step Two: Determine what training approach to use. Seminars Programmed instruction Case studies Simulation Role-playing Apprentice
  • 14. Step Three: Putting together your own training program.  Training objectives  the skill  how training is to be conducted, and what proficiency the employee needs to attain by the end of the training process.  Training materials  the skill title  when it is to be performed,  who is to perform it  what supplies are needed and where they can be found  step-by-step instructions  what to do with the end product
  • 15.  Evaluation materials  evaluation procedures  evaluation form for employees  evaluation form for the employer  response (rebuttal) form  Out-of-house materials  purchase order for educational services  expense forms  approval forms  evaluation forms
  • 16. • Step Four: Training employees. • Step Five: Evaluating your program.
  • 17. Action Through Training Understand why managing your time is critical to achieving goals. Enthusiastically support those who demand “time control.”  Become more productive and less reactive.
  • 18.
  • 19. Training Strategy • Training and development in an organization requires implementation to achieve success. Therefore, the strategy will require vision, focus, direction and an action planning document. • A training strategy is a mechanism that establishes what competencies an organization requires in the future and a means to achieve it.
  • 20. What are a Training Strategy's Components? Employee Training and Train-the- Trainer needs, Team Building and Team Development, Leadership Development, Executive Coaching, Competency Requirements and Skills Profiling, Objectives and Action Plans, Vision .
  • 21. Training Process o Conducting a thorough need assessment of the organization so as to capture the details of the training requirement. o Compiling the corresponding research information to ensure that the training program hits the bulls eye. o Customizing the training program as per the client’s needs so as to deliver maximum benefit to them
  • 22. Getting the course contents & methodology signed off by the clients Assessing the participants through scientific interviewing tools and preparing an in depth pre-training assessment report ( as and when required by the training program / client)  Training Delivery
  • 23. Measure Participants learning and feedback during training  Conduct Training evaluation 2-3 months after training date ( Through interviews, projects or assignments) to measure progress and submit a detailed report to the client ( if required by client)