1. LAKSHMI NARAYANAN HARIHARAN
F-2, “O” Block, Sri Ganesha Apts., Manohar Nagar 2nd
Street, Pallikaranai, Chennai, Tamil Nadu 600100
| C: +918939059962 | lakshminarayananh@gmail.com
Summary
To work in an atmosphere of innovation and high end technologies with a healthy
competition. My career goal is to rise to the highest rungs of the organization by harnessing my single-
minded focus and concerted efforts without compromising my core values.
Highlights
Having sound knowledge with experience of 6 years in Logistics & 3 years in
Finance and Accounting field as a Team Lead in shipping line with MAERSK
(DAMCO department).
Very flexible with work related issues and strong in taking decisions.
Good in training staffs in their respective work profile.
Complex problem solving and Expert in customer relations.
Accomplishments
Have managed tough situations with a team size of 45 – 50 and migrated many
new processes from European countries. Have handled yearly appraisal session
for more than 30 members.
Achieved best performer awards and role model awards like Customer Service
Award, Star Award, Top performer awards in MAERSK (DAMCO department)
Researched and resolved billing problems that had been previously missed by
proper follow-up with the country and maintaining SO (Sales Order) not billed
report.
Reduced the open invoice cycle time from 90 days to 30 days by developing new
dispute reporting procedures and proper follow-up with the vendors.
2. Experience
TEAM LEAD Dec 2006 to Current
MAERSK GSC, DAMCO FnA – Chennai, Tamil Nadu, India
Managing/Handling a team which has more than 40 members related to FACT, Reporting and
other SCM processes.
PROJECTS Handled:
Control Tower Project – Handling E2E export process from Operations till Finance for 10
European countries for the client Target
FINOPS Migration Project – Migrated FINOPS activities from UK phase by phase
POM Project – Streamlined PO management process with the help of US-DAMCO and
Philippines GSC
Regarding internal office responsibilities, setting goals and achieving it on daily and weekly basis
like maintaining control assurances and productivity, Frequent IOP/SOP (Standard Operating
Procedure) verification for each client, Tracking each day’s workflow and planning accordingly.
Conducting weekly meetings and attending conference calls with the clients.
Working in the SAP platform as FACT – SUPER USER. FACT is used for processes in container
business – DAMCO. Process involved in Exports and Imports (EX-IM)–Providing/Removing Access
to work with FACT, and controlling the overall FACT users, their workflows.
Generating monthly/weekly reports for the Spanish clients Valencia – SABIC, Barcelona – DOW,
MANGO, ADIDAS. Invoicing tasks in SAP for UK country – M&S, PUMA, BNQ, Shop Direct etc…
Migrated Invoicing tasks in SAP platform from UK country (Hainault, FXS and Liverpool clients).
Handled critical clients in FACT-SAP. Sending docs for customs clearance, Arrival notice.
Communicating with the vendor and the clients for creating/updating Bookings (Shipping order)
in MODS – Classic and funnel, Container stuffing (CS), Forwarders cargo receipt (FCR)/ House Bill
of lading (HBL, HSWB), Carrier Bill of lading and other shipping related docs.
Contacting clients if there are any issues or discrepancy. Handling many international clients like
WALMART, TARGET STORES, SABIC, NIKE, JC PENNEY, ADIDAS, PUMA, REEBOK etc… and special
shipments as well.
Conducting training activities and training schedules to the new joiners and existing officers to
perform in a better and quicker way.
Jr. Educator & Project Lead May 2005 to Dec 2006
TWWI – Chennai, Tamil Nadu, India
Handling online Math/English classes to US students, preparing teaching modules and
procedures to conduct classes.
3. Taking care of NYC (New York) Region as a project lead and successfully migrated/ got approval
to extend our services on that project.
Solving Math puzzles and mathematical games to involve the uninterested students to the
subject.
Followed Socratic pedagogy to make the student involved in the session.
Conducting meetings on daily basis and to generate daily reports on the student's progress.
Preparing presentations to the new joiners and tutors to perform better.
Education
MBA, Financial Management 2010
ANNA UNIVERSITY – Chennai, Tamil Nadu, India
Master of Science, Mathematics 2005
RKM Vivekananda College (Affiliated to University of Madras) - Chennai, India
Bachelor of Science, Mathematics 2003
TTN College (Affiliated to University of Madras) – Chennai, India
Sr. Secondary School 2000
Vivekananda Vidyalaya, Perambur (Affiliated to CBSE) – Chennai, India
Work History
Team Leader Dec 2006 to Current
MAERSK GSC (DAMCO FnA) – Chennai, India
Junior Educator and Project Leader May 2005 to Dec 2006
TWWI (Tutors World Wide (I) Ltd) – Chennai, India
Personal Information
Father's Name: L.HARIHARAN
Mother's Name: H.LALITHA
Date of Birth: 22.01.1983
Sex : MALE
Marital Status: MARRIED
4. Spouse Name: L.SWETHA
Nationality: INDIAN
Mother tongue: TAMIL
Language known: English, Hindi and Tamil (Read, Write, Speak) - Ability to adapt to
cross-cultural places and learns new languages quickly
Skills
Shipping and receiving - Operational activities,
Preparing a structured SOP/IOP,
Professional and friendly,
Careful and active listener,
Multi-tasking,
Conducting training activities
Additional Information
Project - MBA: Study on Venture Capital valuation tools of new trends
evaluation with respect to India The project report is a detailed study on the
venture capital valuation tools of new trends evaluation with respect to India
and Indian markets.
Have conducted a detailed survey with the MBA specialists and concluded on
the valuation tools, methods and current trends on it.
I have concluded the project with the factors which are to be examined by the
venture capital firms at each stage of investments, Valuation methods that can
be used by venture capital firms, the limitations which are found in the
traditional models, and discussed about real options approach for venture
capital firms.
Undergone Web designing course conducted by Anna University in the year
2003 at the college.
Completed courses like ICDL and training in CCNA as well.
Language: Basic, C, C++.
Operating System: Windows XP, WIN 7.
Had on-site training in European countries – Spain (Madrid and Barcelona), to
carry out the migration process (reporting, controlling, processing etc…) from
the respective countries to India.
I hereby declare that the above information furnished is true to the best of my knowledge.
Place : Chennai
Date : H.Lakshmi Narayanan