SlideShare uma empresa Scribd logo
1 de 17
Threats in 2011 – how to prepare for emergencies 10 February 2011 Andrew Fairburn
A bad day at the office?
The future?
PESTLE analysis Political Economic Societal (inc criminal) Technological Environmental Legislative
Prioritisation of risks Impact Likelihood
Develop a plan for priority risks
Key questions ,[object Object],[object Object],[object Object],[object Object],[object Object]
In short... inoculation
But if a crisis does happen...
You’ll need more than an “empathetic press release”!
Crisis management – the procedural bit
Three stages of crisis management ,[object Object],[object Object],[object Object]
Stage 1: Crisis preparedness process procedures simulation audit training Culture
Stage 2: the heat of battle
Stage 3: the follow up ,[object Object],[object Object],[object Object]
Some final thoughts? ,[object Object],[object Object],[object Object],[object Object]
Thank you ,[object Object],[object Object],[object Object],[object Object],[object Object]

Mais conteúdo relacionado

Semelhante a Andrew Fairburn, Regester Larkin

Cema social convergence and incident comms
Cema social convergence and incident commsCema social convergence and incident comms
Cema social convergence and incident commsPatrice Cloutier
 
Module 1 - What is a Business in Crisis.pptx
Module 1 - What is a Business in Crisis.pptxModule 1 - What is a Business in Crisis.pptx
Module 1 - What is a Business in Crisis.pptxcaniceconsulting
 
You are a Risk Manager: Learn the questions of Why, What and How
You are a Risk Manager: Learn the questions of Why, What and HowYou are a Risk Manager: Learn the questions of Why, What and How
You are a Risk Manager: Learn the questions of Why, What and HowAnwar Ahmadabidin
 
Handling Crisis: The Power of Protocol
Handling Crisis: The Power of ProtocolHandling Crisis: The Power of Protocol
Handling Crisis: The Power of ProtocolKyle Golding
 
Trouve300908
Trouve300908Trouve300908
Trouve300908eas
 
Bm 1.5 External Environment
Bm 1.5 External EnvironmentBm 1.5 External Environment
Bm 1.5 External EnvironmentMr. D. .
 
Matt Tidwell-Crisis communications presentation to Nonprofit Connect-Kansas City
Matt Tidwell-Crisis communications presentation to Nonprofit Connect-Kansas CityMatt Tidwell-Crisis communications presentation to Nonprofit Connect-Kansas City
Matt Tidwell-Crisis communications presentation to Nonprofit Connect-Kansas CityMatthew Tidwell
 
Crisis Management for Business Sustainability
Crisis Management for Business SustainabilityCrisis Management for Business Sustainability
Crisis Management for Business SustainabilityChandani Kanthi Basnayake
 
Risk, Crisis And Disaster Management
Risk, Crisis And Disaster ManagementRisk, Crisis And Disaster Management
Risk, Crisis And Disaster ManagementBeth Johnson
 
Footprints Of Disaster.Okspra Hndts
Footprints Of Disaster.Okspra HndtsFootprints Of Disaster.Okspra Hndts
Footprints Of Disaster.Okspra Hndtsrcastleberry
 
Home Risk Assessment Essay
Home Risk Assessment EssayHome Risk Assessment Essay
Home Risk Assessment EssayAngela Hays
 
19b crisis management
19b crisis management19b crisis management
19b crisis managementSwathi Sippy
 
Week 8 - Personal Safety
Week 8 - Personal SafetyWeek 8 - Personal Safety
Week 8 - Personal Safetymwalsh2015
 

Semelhante a Andrew Fairburn, Regester Larkin (20)

How to Prepare for Crisis
How to Prepare for CrisisHow to Prepare for Crisis
How to Prepare for Crisis
 
Cema social convergence and incident comms
Cema social convergence and incident commsCema social convergence and incident comms
Cema social convergence and incident comms
 
Emergency Communication Best Practices | Demosphere
Emergency Communication Best Practices | DemosphereEmergency Communication Best Practices | Demosphere
Emergency Communication Best Practices | Demosphere
 
Module 1 - What is a Business in Crisis.pptx
Module 1 - What is a Business in Crisis.pptxModule 1 - What is a Business in Crisis.pptx
Module 1 - What is a Business in Crisis.pptx
 
You are a Risk Manager: Learn the questions of Why, What and How
You are a Risk Manager: Learn the questions of Why, What and HowYou are a Risk Manager: Learn the questions of Why, What and How
You are a Risk Manager: Learn the questions of Why, What and How
 
Handling Crisis: The Power of Protocol
Handling Crisis: The Power of ProtocolHandling Crisis: The Power of Protocol
Handling Crisis: The Power of Protocol
 
Trouve300908
Trouve300908Trouve300908
Trouve300908
 
Bm 1.5 External Environment
Bm 1.5 External EnvironmentBm 1.5 External Environment
Bm 1.5 External Environment
 
Is My Child Safe On Your Campus?
Is My Child Safe On Your Campus?Is My Child Safe On Your Campus?
Is My Child Safe On Your Campus?
 
Matt Tidwell-Crisis communications presentation to Nonprofit Connect-Kansas City
Matt Tidwell-Crisis communications presentation to Nonprofit Connect-Kansas CityMatt Tidwell-Crisis communications presentation to Nonprofit Connect-Kansas City
Matt Tidwell-Crisis communications presentation to Nonprofit Connect-Kansas City
 
Micg presentation
Micg presentationMicg presentation
Micg presentation
 
Crisis Management for Business Sustainability
Crisis Management for Business SustainabilityCrisis Management for Business Sustainability
Crisis Management for Business Sustainability
 
Risk, Crisis And Disaster Management
Risk, Crisis And Disaster ManagementRisk, Crisis And Disaster Management
Risk, Crisis And Disaster Management
 
Footprints Of Disaster.Okspra Hndts
Footprints Of Disaster.Okspra HndtsFootprints Of Disaster.Okspra Hndts
Footprints Of Disaster.Okspra Hndts
 
Tev Apharmachemie
Tev ApharmachemieTev Apharmachemie
Tev Apharmachemie
 
Home Risk Assessment Essay
Home Risk Assessment EssayHome Risk Assessment Essay
Home Risk Assessment Essay
 
Crisis management 2013
Crisis management 2013Crisis management 2013
Crisis management 2013
 
19b crisis management
19b crisis management19b crisis management
19b crisis management
 
Week 8 - Personal Safety
Week 8 - Personal SafetyWeek 8 - Personal Safety
Week 8 - Personal Safety
 
PR and Reputation
PR and ReputationPR and Reputation
PR and Reputation
 

Mais de Paul Edge

Elections and law[1] Alex Aiken
Elections and law[1] Alex AikenElections and law[1] Alex Aiken
Elections and law[1] Alex AikenPaul Edge
 
Neil Wholey, Head of Research and Customer Insight, Westminster City Council
Neil Wholey, Head of Research and Customer Insight, Westminster City CouncilNeil Wholey, Head of Research and Customer Insight, Westminster City Council
Neil Wholey, Head of Research and Customer Insight, Westminster City CouncilPaul Edge
 
Dick Fedorcio, Director of Public Affairs, Met Police
Dick Fedorcio, Director of Public Affairs, Met PoliceDick Fedorcio, Director of Public Affairs, Met Police
Dick Fedorcio, Director of Public Affairs, Met PolicePaul Edge
 
Christian Cull, Communications Director, TUI UK and Ireland
Christian Cull, Communications Director, TUI UK and IrelandChristian Cull, Communications Director, TUI UK and Ireland
Christian Cull, Communications Director, TUI UK and IrelandPaul Edge
 
Coventry City Council, Alison Hook
Coventry City Council, Alison HookCoventry City Council, Alison Hook
Coventry City Council, Alison HookPaul Edge
 
COI, Nick Jones
COI, Nick JonesCOI, Nick Jones
COI, Nick JonesPaul Edge
 
Nottingham City Council, Stephen Barker
Nottingham City Council, Stephen BarkerNottingham City Council, Stephen Barker
Nottingham City Council, Stephen BarkerPaul Edge
 
Cambridgeshire CC, Andy Allsopp, Michele Ide-Smith
Cambridgeshire CC, Andy Allsopp, Michele Ide-SmithCambridgeshire CC, Andy Allsopp, Michele Ide-Smith
Cambridgeshire CC, Andy Allsopp, Michele Ide-SmithPaul Edge
 
Crisis communication
Crisis communicationCrisis communication
Crisis communicationPaul Edge
 

Mais de Paul Edge (9)

Elections and law[1] Alex Aiken
Elections and law[1] Alex AikenElections and law[1] Alex Aiken
Elections and law[1] Alex Aiken
 
Neil Wholey, Head of Research and Customer Insight, Westminster City Council
Neil Wholey, Head of Research and Customer Insight, Westminster City CouncilNeil Wholey, Head of Research and Customer Insight, Westminster City Council
Neil Wholey, Head of Research and Customer Insight, Westminster City Council
 
Dick Fedorcio, Director of Public Affairs, Met Police
Dick Fedorcio, Director of Public Affairs, Met PoliceDick Fedorcio, Director of Public Affairs, Met Police
Dick Fedorcio, Director of Public Affairs, Met Police
 
Christian Cull, Communications Director, TUI UK and Ireland
Christian Cull, Communications Director, TUI UK and IrelandChristian Cull, Communications Director, TUI UK and Ireland
Christian Cull, Communications Director, TUI UK and Ireland
 
Coventry City Council, Alison Hook
Coventry City Council, Alison HookCoventry City Council, Alison Hook
Coventry City Council, Alison Hook
 
COI, Nick Jones
COI, Nick JonesCOI, Nick Jones
COI, Nick Jones
 
Nottingham City Council, Stephen Barker
Nottingham City Council, Stephen BarkerNottingham City Council, Stephen Barker
Nottingham City Council, Stephen Barker
 
Cambridgeshire CC, Andy Allsopp, Michele Ide-Smith
Cambridgeshire CC, Andy Allsopp, Michele Ide-SmithCambridgeshire CC, Andy Allsopp, Michele Ide-Smith
Cambridgeshire CC, Andy Allsopp, Michele Ide-Smith
 
Crisis communication
Crisis communicationCrisis communication
Crisis communication
 

Último

Measures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SDMeasures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SDThiyagu K
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.pptRamjanShidvankar
 
ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxAreebaZafar22
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104misteraugie
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxDenish Jangid
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphThiyagu K
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeThiyagu K
 
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...Shubhangi Sonawane
 
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhikauryashika82
 
Making and Justifying Mathematical Decisions.pdf
Making and Justifying Mathematical Decisions.pdfMaking and Justifying Mathematical Decisions.pdf
Making and Justifying Mathematical Decisions.pdfChris Hunter
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxVishalSingh1417
 
ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701bronxfugly43
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfJayanti Pande
 
Role Of Transgenic Animal In Target Validation-1.pptx
Role Of Transgenic Animal In Target Validation-1.pptxRole Of Transgenic Animal In Target Validation-1.pptx
Role Of Transgenic Animal In Target Validation-1.pptxNikitaBankoti2
 
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...christianmathematics
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxVishalSingh1417
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17Celine George
 
ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.MaryamAhmad92
 

Último (20)

Measures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SDMeasures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SD
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 
ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptx
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot Graph
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and Mode
 
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
 
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
 
Making and Justifying Mathematical Decisions.pdf
Making and Justifying Mathematical Decisions.pdfMaking and Justifying Mathematical Decisions.pdf
Making and Justifying Mathematical Decisions.pdf
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptx
 
ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdf
 
Role Of Transgenic Animal In Target Validation-1.pptx
Role Of Transgenic Animal In Target Validation-1.pptxRole Of Transgenic Animal In Target Validation-1.pptx
Role Of Transgenic Animal In Target Validation-1.pptx
 
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptx
 
Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17
 
Asian American Pacific Islander Month DDSD 2024.pptx
Asian American Pacific Islander Month DDSD 2024.pptxAsian American Pacific Islander Month DDSD 2024.pptx
Asian American Pacific Islander Month DDSD 2024.pptx
 
ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.ICT role in 21st century education and it's challenges.
ICT role in 21st century education and it's challenges.
 

Andrew Fairburn, Regester Larkin

Notas do Editor

  1. Crisis manuals – lines to take, background on the issue, people to communicate with, protocols – filling the vacuum and acting fast.