1. Informal Learning: Are we missing a HUGE Opportunity? Bob Mosher Chief Learning & Strategy Evangelist LearningGuide Solutions, US Copyright LearningGuide Solutions 2010
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3. "You can't teach people everything they need to know… The best you can do is position them where they can find what they need to know when they need to know it ." Copyright LearningGuide Solutions 2010
12. Steps (Sidekicks) Training Objectives Components: Copyright LearningGuide Solutions 2010 Training (First 2 Moments of Need) TEACH Other Resources – E-Learning! Practice/Demos (Planners) Deeper Details (Sidekicks/Planners) Conceptual Practice Deeper Detail Steps Performance Support (Last 3 Moments of Need) DO Training Objectives Conceptual Practice Deeper Detail Steps Moment of Need A Broker!
Performance Support Lab and Seminar 05/14/11 Copyright Conrad Gottfredson, Bob Mosher 2009
Performance Support Lab and Seminar 05/14/11 Copyright Conrad Gottfredson, Bob Mosher 2009
Examples for bottom triangle Steps – Task steps Deeper Reference – Job aids Practice/Demos – Captivate, RoboHelp, other Sims Training – Skillsoft, etc.
05/14/11 Copyright Conrad Gottfredson, Bob Mosher 2009 Performance Support Lab and Seminar