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AMP Groupe
                                Eugene Lee
                                Laura Hinkel
Marketing 321-                  Kristy Haefelin
Section 20468                   Vijeta Malhotra
Professor Nankin                Niamh Soraghan
Table Of Contents
 Executive Summary………………3
                                    Creative Brief:
 Situation Analysis:                Objectives………………….………..45
  Company History…………………5            Brand Advantages
  Company Overview……………..6              & Disadvantages………………...46
  The Product………………….…….7            Target Audience Profile…….……...47
  Product Strategy……………….…8          Campaign Characteristics………..48
  Pricing Strategy………………,…..9        Reason to Believe……………….…..49
  Promotion……………………....…10           The Advertisements…………….......50
                                     Below The Line Programs…………..56
  Placement Strategy…………….12
                                        Sales Promotion…………………..57
  Current Media Use……….….…,,13
                                        Direct Response………………….58
  Current Positioning…………,…...16
                                        Sponsorship……………………….59
  Industry Research……………...,..17
                                     Media and Budget………………….60
  Competition………………………21             TV Advertising………………………..61
  Consumer Research…..……...…23       Print Advertising……………………..63
  Target Audience…………………26           Internet………………………………..64
  Media Habits……………………..28           Budget Breakdown…………………65
  Primary Research…………………32
                                    Bibliography………………………...66
  SWOT Analysis……………………43
Executive Summary
The Kindle Fire is the newest tablet to the market. It is owned by
Amazon, Inc., the world’s largest and most trusted online retailer. While
the Kindle Fire increased the tablet market by 14% in one quarter, the
target segment of 18-24 year olds view the Kindle Fire as cheap and of
low status compared to the ―Fire’s‖ fiercest competitor, the New iPad.

Research done by AMP GROUPE has found the target market to be
heavy consumers of media that seek sleekness that will give them status.
The ―Fire You Can Play With Campaign‖ gives the segment a vicarious
experience with the Kindle Fire.

Our integrated marketing campaign has both below and above the line
marketing tactics to reach our target audience. Traditional media such
as TV and Print as well as online and promotional advertising will help
create awareness among the target market and increase sales.



                                                                    Niamh Soraghan
                                                                     Kristy Haefelin3
Situation Analysis
The beginning of a business plan….

                                                                        1
       Company History
       July 1995                   After funding is secured, Jeff Bezos launches Amazon.com on the
                                   World Wide Web.
       1997                        838% increase in sales; sales grew from $15.7million in 1996 to
                                   $147.8 million.
       July 1999                   Amazon.com expands the offerings available by creating
                                   Amazon Toys and Amazon Electronics
       November 2000               First Free Super Saver Shipping Offer (Orders over $100) is
                                   introduced and the Marketplace is launched.

       2006                        Launch of Amazon Web Services (AWS)—cloud computing


       November 2007               Amazon broke into the E-reader market with the introduction of
                                   the Kindle and the Kindle 2 in February 2009.
       September                   The Kindle Touch, Kindle Fire and Amazon Silk are introduced
       2011
1
 Amazon Company Profile as found from the "Business & Company Resource Center." Accessed March 18, 2012.

                                                                                                           Laura Hinkel 5
http:galenet.galegroup.com.rlib.pace.eduservletBCRCvrsn=unknown&locID=nysl_me_pace&srchtp=glbc&cc=1&
c=1&mode=c&ste=74&tbst=tsCM&tab=4&ccmp=Amazon.com Inc.&mst=amazon&
…Led Amazon to become one of the largest online retailers…


       Company Overview
     Continuous focus on the consumer and
      long term goals to achieve a strong                                                              Mission Statement:
      brand and market leadership. 2
                                                                                           ―Our vision is to be earth’s most
     Amazon is constantly evolving                                                          customer centric company;
      technological innovation to provide                                                    to build a place where
      customers with what they want 2:
                                                                                             people can come to find
        Low prices
                                                                                             and discover anything they
          Free shipping on orders $25 and above.
        Vast selection of products and brands
                                                                                             might want to buy online.‖ 3
        Convenience
                                                                                          ―Invention is in our DNA and
          ―1-Click Shopping‖ gives the customer a
           convenient checkout experience.                                                 technology is the fundamental tool
          Amazon Silk
                                                                                           we wield to evolve and improve
                                                                                           every aspect of the experience we
          ―Buy Once, Read Everywhere‖ Kindle
           apps.                                                                           provide our customers.‖ -Jeffery P.
                                                                                                             2
          Personalized selling gives the customer a                                       Bezos, President
           tailored and express shopping
2
           experience.
  Bezos, Jeffrey P. Amazon.com Inc., "2010 Shareholder Letter." Accessed March 18, 2012. http:// phx.corporate-
ir.net/External.File?item=UGFyZW50SUQ9OTA4ODB8Q2hpbGRJRD0tMXxUeXBlPTM=&t=1.
3
  Amazon.com Inc., "FAQs" Accessed March 18, 2012. http://phx.corporate-ir.net/phoenix.zhtml?c=97664&p=irol-faq.
                                                                                                                   Laura Hinkel   6
…And introduce the Kindle to the retail market…


        The Product
        THE KINDLE FIRE
     Offers a one-click payment                                  The Kindle Fire comes
        option so Kindle owners                                      pre-loaded   with  an
        can purchase without re-                                     email app, which can
        entering a password each                                     be set up to any email                $199.
        time. 5                                                      service, Amazon’s Silk
                                                                     Browser, Netflix, Hulu
     With     partners such as
                                                                     and Pandora.
        Fox,   CBS,    and  NBC
        Universal, Amazon Prime                                      Whispersync technology allows
                                                                 
        members have access to                                       the Kindle user to sync and
        easy streaming of over                                       access                     content
        100,000 Movies and TV                                        (notes, data, library, movies, e-
        Shows. 5                                                     books, etc.) where they left
                                                                     off, across all of their devices. 4
4
 Amazon.com Inc., "Amazon's Innovations for Our Planet." Last modified 12/2011. Accessed March 18, 2012.
http://www.amazon.com/b/ref=gw_m_b_corpres?ie=UTF8&node=13786321.
5
 Patel, Kunur. "Amazon Kindle Fire Ignite Tablet Media Consumption." AdAge, Sept 28, 2011.
http://adage.com/article/mediaworks/amazon-kindle-fire-ignite-tablet-media-consumption/230086/

                                                                                                                              7
(accessed March 15, 2012).
                                                                                                            Kristy Haefelin
…In order to fulfill the needs of consumers…


        Product Strategy
      Jeff Bezos, CEO at Amazon, says “ We
      don’t look at the Kindle as a tablet. We
      look at it as a service. “ 6


    Forrester Research Analyst Sarah
    Rotman Epps explains the trends in the                                                      ―Jill Ambrose, chief marketing
    Tablet Market: ―It’s about the                                                              officer of CourseSmart, a
    services‖ She Says: ―What you can do                                                        leading digital textbook
    with the device—which is why                                                                provider, commented that her
                                                                                                company is not interested in
    Apple, Amazon, and Barnes and                                                               supplying content for e-readers
    Noble have succeeded in the U.S.                                                            because students want devices
    where pure hardware plays have                                                              that do more than just one
                                                                                                        6
    failed.‖ 7                                                                                  thing.‖
6
  Friedman, Stan. "The Shape of Things to Come." Library Journal. 137. no. 3 (2012). http://
         search.proquest.com.rlib.pace.edu/abiglobal/docview/ 918980125/1356DE2196F7752F5EB/6?accountid=13044
(accessed March 15, 2012).
7
  Whitney, Lance, and First . "One-third of U.S. adults will own a tablet by 2016, says report ." CNET News, March 7, 2012.
http://news.cnet.com/8301-1023_3-57392478-93/one-third-of-u.s- adults-will-own-a-tablet-by-2016-says-report/ (accessed March   Kristy Haefelin 8
…At a price that is affordable for everyone…

                                                                   8
      Pricing Strategy
    THE KINDLE FIRE
    EXPEDITURE

    “CFO Tom Szkutak
    says that Kindle sales
    grew 177% over the
    last holiday season” 9




8
   Rassweiler, Andrew. "Amazon Kindle Fire Costs $201.70 to Manufacture .‖ isuppli.com. (2011).
         http://www.isuppli.com/Teardowns/News/Pages/Amazon-Kindle-Fire-Costs-$201-70-to-Manufacture.aspx
(accessed March 15, 2012).

                                                                                                                                    9
9
  "The New Kindle Family." (online forum message). Amazon Press Releases. Novem 28, 2011. http://phx.corporate-
ir.net/phoenix.zhtml?c=176060&p=irol-                                                                             Kristy Haefelin
…with promotions to attract a variety of consumers…


        Promotion Strategy10
           AMAZON.COM
            Free Cloud Storage up to 5GB for any Amazon User
            Amazon Prime
              Amazon Prime Members experience free two-day
               shipping, unlimited instant streaming of Movies and TV
               Shows, thousands of book for just $79 a year
            Amazon Student
              Members of Amazon student can be an Amazon Prime
               Member for 50% less the price
            Amazon Mom
              Free for Amazon Prime members, members of Amazon
               Mom receive 20% off diapers and wipes along with other
               exclusive deals and discounts


10
     Amazon, Inc, "Free Cloud Storage." Accessed March 15, 2012. https://www.amazon.com/clouddrive/learnmore.   Kristy Haefelin 10
…to whom Amazon offer’s an array of services…


        Promotion Strategy
            THE KINDLE STORE
             The Kindle Fire Newsstand has over 400 magazines and
              newspapers. Conde Nast gave Kindle Fire owners who signed up
              before March 1, 2012 an exclusive free three-month trial of up to 17
              top magazines including Vanity Fair, GQ and Glamour. 11
             The Kindle store gives the user recommendations for apps they
              may like and offers a weekly free app to users. Apps have been
              given for free originally costing $10. 12
             Kindle Owners Lending Library: Growing for Amazon Prime
              Members that have a kindle. Users can now borrow books for free
              onto their Kindle Fire. 13
             Commercial Free Streaming
             Books are offered at $9.99 or less
             Free One Month Trial of Amazon Prime
11
   Amazon, Inc, "Free Cloud Storage." Accessed March 15, 2012. https://www.amazon.com/clouddrive/learnmore.
12
   "Kindle Fire Newsstand." (online forum message). Amazon Press Releases. Novem 11, 2011. http://phx.corporate-ir.net/phoenix.zhtml?
          c=176060&p=irol-
13
   "Kindle Owners Lending Library." (online forum message). Amazon Press Releases. Febru 12, 2011.
          http://phx.corporate-ir.net/phoenix.zhtml?c=176060&p=irol- (5)
                                                                                                                                   Kristy Haefelin 11
…as well as a wide variety of places to purchase.


           Placement Strategy14

            The Kindle can be found online on Amazon.com among
             many other online retailers.

            Sold in over 16,000 stores across the United States. (2)
                Best Buy, Target, Wal-Mart, Staples, Sam’s
                 Club, RadioShack, Office Depot and others.
                Places such as Best Buy allow shoppers to play with
                 the Kindle Fire and the rest of the Kindle Family in
                 store before making a purchase.




                                                                                                                            Kristy Haefelin 12
14
     "The New Kindle Family." (online forum message). Amazon Press Releases. Novem 28, 2011. http://phx.corporate-ir.net/
           phoenix.zhtml?c=176060&p=irol-
Amazon uses a multitude of media to advertise….


                                                                                       15
     Current Media Usage
        TELELVISION                                                  PUBLIC RELATIONS
         Commercials                                                 Press Releases
                                                                      Events

        DIRECT                                                       INTERACTIVE

         Email to Kindle users                                       Online advertisements
          and Amazon                                                  Social Media
          members                                                     Website




15
 Murph, Daren. Amazon Kindle Fire tablet unveiled: Android-based, 7-inch display, $199 price tag , "Engaget.com." Last

                                                                                                                         Vijeta Malhotra 13
modified September, 28, 2011. Accessed March 18, 2012. http://www.engadget.com/2011/09/28/amazon-fire-tablet-
unveiled-7-inch-display-199-price-tag/.
…Which results in an increase of product awareness…


                                                                                            16
       Current Media Usage
            AD IMPRESSIONS

        The Kindle Fire has seen a nearly 19% per day increase in
         ad impressions since its release in Nov. 2011.

        This amounts to hundreds of thousands ad impressions on
         a monthly basis

        According to Millennial Media, the Kindle Fire’s growth in
         sales has slightly outperformed that of the iPad’s when it
         was first released in 2010.




16
  Heussner, Ki Mae. Kindle Fire Outpacing First iPad Amazon tablet's ad impressions have grown 19% daily since

                                                                                                                 Vijeta Malhotra 14
launch, "Adage.com.‖Last modified December 20, 2011. Accessed March 18, 2012.
http://www.adweek.com/news/advertising-branding/kindle-fire-outpacing-first-ipad-137221.
…due more specifically because of their commercials.



                                                                                         17
     Current Media Usage
              COMMERCIALS
         ―Three Kindles are still less than that…‖ commercial:

                        http://www.youtube.com/watch?v=sulfQHdvyEs

         The commercial clearly states that at

            only a fraction of the price of an iPad,

            the Kindle Fire is superior in terms of

           content as well as more affordable.



                                                                                                                     Vijeta Malhotra 15
17
 Kim, Eugene. New iPad vs. Kindle Fire: Which Tablet is Right for You?, "pcmag.com." Last modified March 14, 2012.
Accessed March 18, 2012. http://www.pcmag.com/article2/0,2817,2401547,00.asp.
…And the positioning that sets it apart from competitors.



                                                                                 18
        Current Positioning
         Amazon’s positioning of the Kindle Fire has been very
          simple and straightforward thus far; they have positioned
          on price.

         With Apple as the obvious rival, Amazon’s rationale
          behind positioning on price is the fact that the iPad is
          among the most expensive in the tablet market.

         By offering a more affordable alternative, Amazon is
          trying to reach out and build bridges for more customers
          in emerging markets.




                                                                                                                                                16
18
 Johnston, Norm. New iPad vs. Kindle Fire: Which Tablet is Right for You?, "wpp.com." Last modified October, 2011. Accessed
March 18, 2012. http://www.wpp.com/wpp/marketing/digital/kindle-fire-the-ipad-killer.htm.                                     Vijeta Malhotra
Consumers are ready and willing to purchase...

                                                                            19
        Industry Research

                                                                                                            According to a survey
                                                                                                            from Forrester
                                                                                                            Research, 24 % of the
                                                                                                            1810 US online adults
                                                                                                            aged 18+ voted they
                                                                                                            would consider buying
                                                                                                            an Amazon Kindle Fire
                                                                                                            second to the iPad.
                                                                                                            The survey was
                                                                                                            conducted in
                                                                                                            September of 2011
                                                                                                            before the Kindle Fire’s
                                                                                                            release date.


19
  Lunden, Ingrid. "Forrester: No Android Tablet Has More Than 5% Share vs iPad. How Does Amazon’s Kindle Fire

                                                                                                                      Kristy Haefelin 17
Compare? ." TechCrunch.com (blog), March 05, 2012. http://techcrunch.com/2012/03/05/forrester-no-android-
tablet-has-more-than-5-share-vs-ipad-how-does-amazons-kindle-fire-compare/ (accessed March 15, 2012).
…but have several features to evaluate…


   Industry Research
   The tablet industry is focusing on the following four points:
  Portability
    Size and Weight of the Tablet are becoming big factors for creators when
      they produce a tablet. Single tablet brands are making tablets of multiple sizes.
    37% of USA tablet owners use their device at work 7
  Connectivity and Interfacing
    Wi-Fi and/or 3G/4G
    To have the ability to stream videos, music, and other content across multiple platforms is a
     huge deal. This means a consumer will have one account, for example, Amazon consumers
     can access their video streaming account on any tablet, computer, or internet connected TV.
     This functionality is also addressed through the cloud and is becoming a dominant feature in the
     tech world. 6
  Content
    Consumers want access to as much content as possible. The ability to stream, download
     books, music and games through different apps is highly desired. Consumers are looking for
     media rich tablets. 6 Apple’s app store’s slogan ―there’s an app for everything‖ lets consumers
     know that Apple can provide them with a large variety of content. 6
  Price
    For the Apple iPad the consumer is one with disposable income and is not effected by price6
     those that are more price conscience would perhaps go for the Kindle Fire or the Nook. Tablet
     creators want to give consumers the best value by pricing their tablets fairly according to what
     the tablet has to offer.
                                                                                    Kristy Haefelin 18
…to find the tablet right for them.

                                                                 20
         Industry Trends
     •     According to CNET Tablet creators are focusing on three things:
           Budget, Premium and Mutant. Tech tactics to differentiate.
          The Budget
              Tablet creators that are concerned with budget are offering
               devices that can do the most, have the most technological
               power and still be available to consumers at a low cost.
          The Premium
              A tablet with the sleekest design. Tablets that fall under this
               category are comparable to the Apple iPad. These tablets are
               thin, have high resolution, and aesthetically pleasing.
          The Mutant
              This category involves tablets that are unique in design and
               function. Tablets that belong here are those that fold in
               half, and can go under water without being damaged.

                                                                                                              Kristy Haefelin 19
20
 Bell, Donald. CNET, "Tablets: Bruised and confused at CES 2012 ." Last modified January 14, 2012. Accessed
March 15, 2012. http://ces.cnet.com/8301-33378_1-57358766/tablets-bruised-and-confused-at-ces-2012/.
Through advertisements, they can be educated.


         Industry Trends

     Research on tablet advertising has found that users prefer ads
     that take advantage of features such as
     video, interactivity, and 360-degree views and other eye
     catching features. 21
      Apple’s commercial for the New iPad is all about the ―profound‖
       technology that created the highest resolution tablet to date. 22
      Kindle Fire advertisements show an easy to consume device with an
       anti-glare screen at a low cost with up to 5GB free cloud storage. 23
      For the Nook it’s all about being the fastest lightest tablet with
       celebrity endorsers to prove it. 24

21
   CONCANNON, G. "The Difference Between Mobile and Tablet Advertising The Difference Between Mobile and Tablet Advertising ." Advertising Agency Blog
(blog), February 21, 2012. http://www.advertisingagencyblog.com/automotive-advertising/the-difference-between-mobile-and-tablet-advertising (accessed
March 15, 2012).
22
   Apple, Inc, "TV Ad: This Good." Accessed March 15, 2012. http://www.apple.com/ipad/videos/.
23
   Reisinger, Don. CNET, "Amazon fires shot at iPad's screen glare, price in new Kindle ad ." Last modified February 9, 2012. Accessed March 15, 2012. http://
          news.cnet.com/8301-13506_3-57374017-17/amazon-fires-shot-at-ipads-screen-glare-price-in-new-kindle-ad/.
24

                                                                                                                                    Kristy Haefelin 20
   Barnes and Noble, "TV Ads: Introducing NOOK Tablet."
Accessed March 15, 2012. http://www.barnesandnoble.com/u/NOOK-TV-Ads/379003318/ .
With a variety of features comes a variety of competition…


           Competition
                         TOP COMPETITIORS                                                        THE FACTS:
           Apple iPad                                                                             ―As tablets are expected
           Samsung Galaxy Tablet                                                                  to overtake the volume of
                                                                                                  sales of laptops by
           Barnes and Noble Nook                                                                  2015, more companies
                                                                                                  are producing
           Asus Eee Pad                                                                           tablets, which increases
           Motorola XOOM                                                                          the competition for the
                                                                                                  Kindle Fire.‖ 25
           Acer ICONIA
                                                                                                  ―In 2012, tablets are
           Sony Tablet                                                                            forecast to sell 94 million
           Toshiba Thrive                                                                         units, a 53% jump from the
                                                                                                  62 million sold in 2011.‖ 26
           With a high number forecast in sales, the drive in competition increases and makes it
           more necessary to differentiate and make the Kindle Fire more appealing than other
           tablet computers.
25
     ―Kindle fire lights up tablet market‖ October 10, 2011. GMID. Acquired February 20, 2012.
26
     Whitney, Lance. ―iPad’s share of tablet market to dip to 62 percentthis year‖ Cnet. February 22,2012 http://news.cnet.com/
          8301-13579_3-57382808-37/ipads-share-of-tablet-market-to-dip-to-62-percent-this-year/#ixzz1nc59Icbu                     Niamh Soraghan   21
…And the Kindle Fire is a fierce competitor.

                                                          27
           Competition
               SALES 2011                                                  MARKET SHARE 2011
 Brand                      Units Sold
                            (Millions)                                                                         Apple ipad

 Apple                      40.5                          Barnes and           Other, 17
                                                            Noble                                              Amazon
 Samsung                    6.1                                                   %                            Kindle Fire
                                                           Nook; 5%
 Amazon                     3.9                                                                                Samsung
                                                        Samsung
                                                                                                               Galaxy
 Barnes and                 3.3                        Galaxy; 9%
 Noble                                                                                         Apple iPad;     Barnes and
                                                                                                  62%          Noble Nook
 Asus                       2.1                             Amazon                                             Other
 Other                      9.4                              Kindle
                                                            Fire; 6%
 Total                      65.2

                                                    The Kindle Fire is expanding the tablet market and
                                               already gaining a considerable amount of the market share.
                                           They have the potential to increase that number in future quarters.

                                                                                                             Niamh Soraghan22
27
     ―Can Any Competitior Catch the iPad?‖ E-Marketer, March 7,2012 http://www.emarketer.com/Article.aspx?
           R=1008886&ecid=a6506033675d47f881651943c21c5ed4
…With a huge opportunity to become stronger.


           Consumer Research
                                         With so many
       Tablet                                                                                                    18-24 year olds
                                         consumers to gain, the                                                  are not heavy
       ownership is                                                                                              purchasers in
       higher                            Kindle Fire has the
                                                                                                                 regards to
       amongst                          opportunity to gain a                                                  handheld
       people with a                     large percent of                                                        computers or
       higher level of                                                                                           e-book
                                         market share.                                                           readers. 28
       education.29
                                                                                                        
                                                                                       
                                                                                                               In September
       Tablet ownership                         Men and                        Only 29% of                     2011, in a survey by
       is higher amongst                        women are                      Americans                       Pew Internet and
       people with                              equally likely                 owned at                        American Life
       higher household                         to own a                       least one                       Project, 78% of
       incomes. 29                              tablet.29                      tablet or                       people answered
                                                                                                               ―No‖ to owning a
                                                                               e-reader. 29
                                                                                                               tablet computer.28
28
     MRI Medimark REPORTER http://ureporter.mriplusonline.com.rlib.pace.edu/selectdemo.asp
29iPad, Kindle Fire Sales help Number of Tablet Owners to Soar over Holiday Season:Pew. The Huffington Post.

                                                                                                                   Niamh Soraghan 23
http://www.huffingtonpost.com/2012/01/23/ipad-kindle-fire-sales_n_1222693.html January 13, 2012. Acquired on
March 30, 2012.
They understand what is desired in a tablet…


       Consumer Research
          THE 18-24 YEAR OLD SEGMENT:
                                                                                                                Tablets are used to
       35% of students ages 18-29                                                                               check weather
       answered ―often to using a                                               They want to                    reports, get
       laptop, smart-phone or tablet                                            experience                      headlines and local
       computer during class time. 30                                           what cannot                     news updates, find
                                                                                be easily                       out about local
                   83% of people                                                replicated on                   restaurants and
                      access the                                                a PC. 31
                internet on a cell                                                                              business’, read
                 phone, tablet or                       Consumers purchase                                      books, magazines, a
                  other device.30                       tablets for the unique                                  nd newspapers, and
                                                        experience of having                                    watch television
                                                        intuitive user                                          programs and
                                                        interface, content, appli                               movies.30
                                                        cations and services at
30
                                                        hand. 31
     Pew Internet and American Life Poll. As discovered on the iPoll Question Detail Database. March 4, 2012.


                                                                                                                      Niamh Soraghan 24
31Milanesi, Carolina. ―iPad and Beyond: The Future of the Tablet Market. Gartner. September 2, 2012. Accessed
on April 4, 2012.
…Who their target is…



     Consumer Research
      The educated target segment
         Is over 600% more likely to to be a full-time student of
          any kind.
           38.7% of the females 18-24 are full time college
             students while 27.5% of males 18-24 are a full time
             college student.
           31.6% females 18-24 and 41.8% of males 18-24
             have graduated high school.

     More than half of the target                       About 13% are Black or African
     demographic are white.                             American.

      Nearly 6% are Asian.                              12.1% females 18-24 and 14.5%
                                                        males 18-24 are of another race.

Demographic Information from Simmons Database, accessed on April 4, 2012            Kristy Haefelin 25
…And who the target desires to be…


       Target Audience
       THE 18-24 YEAR OLD SEGMENT:

       They enjoy taking risks 32
       They like to stand out in a crowd   32

       They want to get to the top in their career 32
                                                                   They crave
       They like be in control of people and resources 34
                                                                     high
       They want to be viewed as brave and courageous         34

       They want to pursue a life of challenge & novelty 35          status
       They believe people copy what they do and                         and
       what they wear 34
       They want to be funny and amusing 33
                                                                   recognition
       They like to try new things 33
32 SIMMONS Chart #1. See appendix
33 SIMMONS Chart #2. See appendix.
                                                                    Niamh Soraghan 26
34 SIMMONS Chart #3 See Appendix.
35 SIMMONS Chart #4 See Appendix.
…as well as how to reach that target.



      They pay attention to bus and taxi cab ads, but train
  advertisements receive more attention of all transportation ads




         They are not frequent listeners of the radio
                                                                    Our target
                   They notice billboard ads.                       looks to
                                                                    media for
     They spend less time watching TV because of the                information
                         Internet.                                  and
                                                                    entertainment
   The Internet has changed how they receive information
                 about product and services


         They expect advertising to be entertaining


             They like ads that make them laugh.                    Kristy Haefelin
                                                                    Niamh Soraghan    27
There are specific networks our target likes to watch….


        Media Habits 36

         According to Simmons males and females
          between the ages of 18-24 watch
          MTV, ABC, Comedy Central, TBS, USA Network
          and VH1 the most above other channels.
         72.3% of females aged 18-21, 70.4% of females
          aged 22-24, 63.8% of males 18-21 and 65.9% of
          males 22-24 watch Prime Time TV Monday
          through Saturday 8pm-11pm and Sunday 7pm-
          11pm
         These statistics show that the prime time TV
          bracket is the best time to advertise to the target
          demographic.

     Demographic TV Viewership, Simmons. Accessed April 4, 2012
                                                                  Kristy Haefelin 28
36
…as well as preferred online activity…



        Media Habits 37
                   Online Activities
     100.0%
      90.0%                                                                              Women 18-21
      80.0%                                                                              Women 22-24
      70.0%
      60.0%                                                                              Men 18-21
      50.0%
      40.0%                                                                              Men 22-24
      30.0%
      20.0%
      10.0%                                                                           The target
       0.0%                                                                           demographic is
                                                                                      using the web
                                                                                      mainly for email
                                                                                      along with other
                                                                                      activities. They like
                                                                                      to stream
                                                                                      videos, share
                                                                                      photos, download
                                                                                      music and chat
                                                                                      with friends.
37   Demographic Online Activities from Simmons Database, accessed on April 4, 2012     Kristy Haefelin 29
…and applications that keep them tuned in…



       Media Habits 38
              Web Apps Used
100.0%                                                                                                                                                                                                                                          Women 18-21
 90.0%
 80.0%                                                                                                                                                                                                                                          Women 22-24
 70.0%
 60.0%                                                                                                                                                                                                                                          Men 18-21
 50.0%
 40.0%                                                                                                                                                                                                                                          Men 22-24
 30.0%
 20.0%                                                                                                                                                                                                                                         This graph shows
 10.0%                                                                                                                                                                                                                                         the web apps
  0.0%
                Adobe Acrobat…




                                                                                                                                                                                            Windows Media…
                                                                                                                                                                                                                                               that the target
                                                                                                                           Radio@Netscape
                                 AIM




                                                                                                                                                                                                                                Yahoo! Music
                                                                             Kazaa
                                       AOL Music


                                                                    iTunes




                                                                                                                                                          Rhapsody
                                                                                                                                                                     Weather Bug



                                                                                                                                                                                                             Yahoo! Messenger
                                                   Connect Player




                                                                                                                 Napster


                                                                                                                                            Real Player



                                                                                                                                                                                   Winamp
                                                                                     Lime Wire



                                                                                                                                                                                                                                               demographic
                                                                                                 MSN Messenger



                                                                                                                                                                                                                                               have used over
                                                                                                                                                                                                                                               the past year.
                                                                                                                                                                                                                                               The usage
                                                                                                                                                                                                                                               indicates that
                                                                                                                                                                                                                                               males and
                                                                                                                                                                                                                                               females are
                                                                                                                                                                                                                                               media driven.
38   Demographic Web App Usage from Simmons Database, accessed on April 4, 2012                                                                                                                                                                   Kristy Haefelin 30
…and magazines to keep them entertained and informed.


     Media Habits39
                        Magazine Readership
   100.00%
                                                                          Women 18-21
    80.00%
    60.00%
    40.00%                                                                Women 22-24
    20.00%
     0.00%                                                                Men 18-21

                                                                          Men 22-24


  Parade Magazine

  People Magazine
                                                    When reading magazines the target
                                                    market seek entertainment, news and
  Smartsource                                      editorial content.
  US Weekly

  Time Magazine

  These are some magazines that have high readership across males and females 18-24.
39 Demographic   Magazine Readership from Simmons Database, accessed on April 4, 2012   Kristy Haefelin 31
Primary Research

                   32
…In order to discover more about our target we sent out a survey…

Primary             Research                 Goal:
We designed this survey to provide us with more
insight we may have not found in our secondary
research. We were looking for qualitative research
about our target audience and tablet computers. In
this research we hoped to find what the important
attributes are to consumers so we can create an          Our Survey
effective and successful IMC campaign.
                                                         Consisted of 87
                                                         Respondents
Caucasian   63%
Asian       16%
                           50        45%
Hispanic    9%             40              33%
                           30                                  67% FEMALE
African     6%
                           20                    11%   9%      33% MALE
American                   10   1%
Pacific     1%              0
Islander
Native      1%
American
Other       3%                             AGE
                                                 Eugene Lee & Niamh Soraghan 33
…And discovered the importance of mobile technology…
How prevalent is mobile technology (smart-
phones, tablets & laptops) in your life?
                  Very           Prevalence                            Mobile technology has
              Prevalent, 86
                   %
                                                                        become prevalent to
   100%
                                                                        all, even more so for
    80%                        Somewhat
                                                                        consumers between the
    60%                       Prevalent, 14         Not
                                                                        ages of 18-24
                                   %            Prevalent at
    40%
    20%
                                                   All, 0%             Mobile technology is here
      0%
                                                                        to stay and growing, and
           Very Prevalent     Somewhat        Not Prevalent
                                                                        no individual is free from its
                               Prevalent          at All                influence.

                                                                 Video (TV
                                                               shows, YouTu
                                                                              When asked to rank 1-7 what they use
Social Media
(Facebook, T
                                                                be, Movies,   mobile technology for most, 1 being
                                                                   etc..)
 witter, Pinter
est, blogs, et
                                                                     1        the most used- our results display email
                                                                    1%
      c..)                                                                    being #1, Social Media #2 and News &
      32
     33%                                                                      Research #3.
                                                Email
                                                  50
                                                                                 Our sample shows that consumers
Shopping                                         52%                             use their mobile technology to keep
    1                                                                            up with email, social media, news
   1%
                                                                                 and research.
Research          News                                  Gaming
    6               3                                      4
   6%              3%                                     4%                                                           34
…And the mobile devices most important to our target.

   We asked our sample to rank the
   products they use the most. #1 being the
   most used.
               Tablets         Cameras
Netbooks         9%              3%
   1%                                           Our sample shows that
  Mp3s
                                                  consumers use their
   5%                            Cell             cell and smart phones
                               Phones/            the most, followed by
                              Smartphon           laptops   and     then
                                  e               tablet computers.
                 Laptops         44%
                   37%
  Top 3
                                   E-Readers
                                      1%
   Percentages were calculated using averages


                                                                       35
We discovered they consider Amazon to be for reading and
convenience…

When thinking about mobile devices which
characteristics do you associate with the
following companies?

             Social     Amazon                             The top
           Networking
              1%                                           characteristics
                              Quality                      people
                  Reading      12%           Simplicity    associate with
                    21%                         12%        Amazon is:
                                                           reading, conve
              Cheap               Convenien                nience, and
               11%                   ce                    simplicity.
                                    15%
                    Best
          Worst
    Eco             10%
            1%                                  Brand
Friendly/Gr                                    Loyalty
    een                         Innovative        6%
     6%                             5%                                       36
…and their competitors are for quality and innovation…

When thinking about mobile devices, which
characteristics do you associate with the
following companies?
 Apple has consistently topped the opinion of the sample of being:
  quality, simplicity, convenience, brand loyalty, innovative, green, best, and
  social networking.

 The only contested characteristic was reading in which the Barnes and
  Noble took first place with 39.98% and Amazon second with 32.2%.

 Our research has shown that people do infer Amazon as ―cheap‖
  with 17.54%.

 Only 1.71% of the sample thought of Amazon as social
  networking
          If we want to make the Kindle Fire a
            success, we have to change the attitudes of
            consumers, making them associate more
            positive characteristics with the company. 
                                                                              37
…yet they can all be used for the same reasons.

When using mobile devices, which activity
do you associate with the following
product types?
   Our results told us:
  Tablets are heavily associated with reading both books
   and publications, even more than e-readers.
    Tablets are slowly gaining consumer preference as the
     device for reading

  Besides reading tablets are associated with all features and
   uses of a smartphone, laptop and mp3 but not strongly.

               We concluded people use their
                tablets not to replace mobile
                devices, but to further enhance their
                daily mobile needs. 
                                                                  38
We learned consumers prefer to make purchases in store…

 When purchasing an electronic device
 do you prefer to purchase the item in
 person?
       82% of people would prefer to
       purchase an item in person.
                                                      While online
                                                       shopping is a
 No
                18%
                                                       convenience, peo
                                                       ple still want to
                                                       make the majority
 Yes
                                                       of their purchases
                                       82%
                                                       in a brick and
       0
                                                       morter store. 
           20
                  40
                           60
                                  80
                                             100

                       Response
                                                                            39
…and that reviews play an important role in their decisions.
   When purchasing
   cellphones, laptops, tablets or e-readers
   please indicate the most influential
   factor in your purchasing decision.
 Price was not a strong factor.
  With Amazon’s current
  positioning being about
  price, we need to highlight
  other factors of the Kindle Fire
  to increase purchases of our
  consumers. 


    This is strong
    information, because all
    Amazon purchases
    provide a professional                Reviews: 31%
    review for the consumer to
    read. As well other                   Brand Name: 29%
    comparable information.               Price: 14%
                                                               40
Of those with a tablet, they like to use it at home...

Where do you use your tablet the most?


     1. Home
                                                                Response

     2. In Transit                                                Response




     3. Work                                         School                      9



                                                     Library                 8


 The number one                                                                      10
                                                       Work
 answer people
 gave in where they           In Transit (Trains, Buses, etc)                             18

 use their tablet
 most is in their                                     Home                                     26


 home.

                                                                                                    41
And those without are more likely to purchase the Apple iPad.

   Using the provided scale, please pick how
   likely or unlikely you are to buy a tablet in
   the near future? (2-3 months from now)

    Most consumers are not interested in                                %
     buying an tablet, there is an significant
     percentage interested in purchasing
     an tablet but far from the majority.        27%
                                                            25%                   26%



    All samplers who were very likely to                              14%

     purchase an tablet chose an Apple                                                        8%


     tablet.
                                               Very      Unlikely   Undecided   Likely   Very Likely
    Of those likely to purchase an tablet    Unlikely

     now 41% already own an tablet, the
     majority being Apple tablet owners
     and likely to purchase another Apple
     tablet in the future.

                                                                                                   42
After analyzing the results, we determined the the Kindle Fire
         still has plenty of growth potential.

         Strengths                                                    Weaknesses
         1.    Low Cost: is more accessible to                        1. Low Cost: consumer’s perceive
               consumers.                                                low cost as low quality.

         1.    Extensive media and publication
               library.
                                                                      2. Does not have a built in
                                                                         camera.
         2.    Amazon Silk enables faster and more
               efficient web browsing.                                3. Perceived as a second rate
                                                                         iPad.
         3.    Eco-Friendly

         Opportunities                                                Threats
         1. Content and media streaming                               1. Brand Image: lack of


         2. Online Media                                              2. Weak marketing leads to
                                                                         potential loss of customers.




40
     ("Amazon Is What Customer-Focused E-Commerce Looks Like" 2009)                                     Eugene Lee 43
Creative Brief

                 44
Objectives

 To increase Kindle Fire’s market share by 15% within one year
  by influencing our target audience into believing that the
  Kindle Fire is the trendiest and most technologically advanced
  tablet on the market.



 To increase the perception of owning the kindle fire as being
  fashionable and cutting edge.




                                                            Team 4   45
Brand
Advantages/Disadvantages

           ADVANTAGES                     DISADVANTAGES
 Unlimited cloud storage on        Limited internal storage space
  Whisper-Sync
                                     with no option to expand.
 Affordable pricing.
 The Kindle Fire is lightweight    Lacks the built in camera and
  and easily portable                Bluetooth connectivity feature.
 Silk web browser can play
  Flash Player
 Instant and easy access to
  Amazon’s extensive library
  of apps, e-books and other
  media purchasing offerings.
 Android software allows for
  smooth, simple and intuitive
  interface.

                                                         Laura Hinkel 46
Target Audience Profile

 ―Getting Started‖ Gwyneth- (18-21 years old) This person is
  currently beginning college, or finished at least 3 years of college.
  They are full time students and work less than 30 hours a week at a
  part time job. They enjoy owning quality goods, but may not have
  the money to do so. In this demographic, they are using the
  internet more at school than they are at home or work. They admit
  that they like to be the one to try something no one else has but
  are not overly adventurous.
 ―Graduated‖ Gary- (22-24 years old) This person is either finishing
  up their last year of college or graduated. They are either looking
  for full time jobs or graduate school. They have taken notice at
  how the internet/technology has changed their lifestyle and
  preferences. They still care about being a trendsetter and trying
  new products, only now they have a little extra money to do so.
 ―First Hand Frank‖(18-24 years old) This person has not attended
  college. Works in a service, trade, or non-degree field and has a
  steady income, yet, still wants to appear educated and in-style
                                                            Niamh Soraghan   47
Campaign Characteristics
Insight
  People do not purchase the Kindle Fire because they associate low cost
  items with lower profile status.

Message
  The Kindle Fire promotes recognition and status because of the premium
  attributes, exclusive memberships, services and benefits it features.

Umbrella Idea
  We will show situations in which people live vicariously through the Kindle
  Fire. We want them to feel like they are living an exciting, rare experience
  while they are using the tablet, as though it were happening in real life.
Tagline
 Fire you can play with
Tone
 Hip, Fun, Exciting
                                                                         Team 4   48
Reason To Believe

 Amazon is a trusted retailer that has a solid costumer base
  for the many years.
 Amazon is the largest online retailer, they focus on
  rewarding loyal customers by giving their prime members
  perks and advantages through free streaming, free
  books, and personalized experiences.
 The company created the Kindle in 2007, this product is
  vastly loved by owners. The Kindle Fire encompasses all that
  the Kindle can do plus other functions that today’s tablet
  consumers seek.
 The Kindle Fire is the coolest tablet because you can not
  only live vicariously through it but you can have a
  personalized experience while using the tablet.


                                                           Kristy Haefelin 49
THE ADVERTISEMENTS


                     50
Commercial Spot #1



                           ….camera zooms in on                 The man is speeding in a car                       Shot of the gas
Hip, young man, sitting on                                                                     Shot of the
                           him as he presses PLAY               race with an attractive                            pedal being
a courtyard bench with                                          woman in the passenger         speedometer
                           on his Kindle Fire.                                                 increasing.         floored.
his Kindle Fire…                                                seat.
                                                                                                                   Time Count: 1 sec
                           Time Count: 2 sec                    Time Count: 4 sec              Time Count: 1 sec
 Time Count: 2 sec                                                                                                 SFX: Car shifting
                           VO: For an experience                VO: Experience Life
 VO: We are all searching                                                                      SFX: Car speeding   faster
                                                                SFX: Car speeding towards
                                                                the camera




 Shot of the speedometer   They have taken the lead in
                           the race, and they drive off into   Clip zooms out and    She sits down next to him,   Screenshot of the
 even higher –close to
                           the distance                        shows him watching    and he shows her the Kindle Kindle Fire
 maxing out.
                           Time Count: 4                       the clip on the       Fire.                      Time Count: 3
 Time Count: 1 sec         VO: Couple cheers (In reality he    Kindle Fire.
                                                                                                                   VO: Fire you can play
 SFX: Top speed being      hears a girl’s voice saying…)                             Time Count: 4
                                                               Time Count: 3                                       with
                                                                                                                                  51
                           ―Hey, what are you doing?‖                                VO: The all new Kindle Fire
 reached                   SFX: Car flying by                  VO: Experience fire
The girls quickly look up information for an   The girls are rushing to get
                                        Some excited friends rush up
                                                                       underground party.                             ready and run out the door to
                                        and whisper in her ear.
Trendy, young woman listening                                          Time Count: 3 sec                              the party.
to music on the Kindle Fire.            Time Count: 3 sec                                                             Time Count: 3 sec
Time Count: 2 sec                                                      VO: ―…to enjoy the experiences…‖
                                        VO: ―Sometimes, in life…‖                                                     VO: ―…you want to have…‖

Girl listening to music on the Kindle
Fire




 The group of girls are sneaking  After successfully making it in, they pop
                                  up in the crowd having a blast.(Adele’s        The camera shot pans
 past security to get into the
                                  ―Set Fire to the Rain‖ song either being       to the stage to show             The camera, focused on the
 party.
                                  played and/or remixed) –                       only the DJ artist.              stage, zooms out to show it is
 Time Count: 5 sec
                                         Time Count: 3 sec                      Time Count: 2 sec                 actually being watched on the
 VO: ―…there are risks you have to take.
                                         VO: ―Other times...‖                   VO: ―there is the Kindle fire.‖   Kindle Fire.
―
                                                                                (~FIRE~)                          Time Count: 4 sec
                                                                                                                  the main girl you saw holding it in the
                                                                                                                  beginning.
                                                                          Screen shot of the Kindle Fire with the VO: ―Movies, Music, Magazines.‖
                    Screen shot of the Kindle Fire. (possibly
                                                                          Logo and fire outline pops up.
                    showing the adobe flash player)                       Time Count: 3 sec
                     Time Count: 3 sec                                    VO: ―Fire you can play with.‖
                     VO: ―The Kindle Fire.‖
Print Advertisements
BELOW THE LINE
   PROGRAMS


                 55
Sales Promotion
We are going to offer a free e-text book from the Amazon
Bookstore when students purchase the tablet.

With the high cost of college textbooks, this would be a strong
incentive for students to buy the kindle fire tablet.

It is appealing for students not to have to carry textbooks
around. We hope the promotion drives sales not only of the
kindle fire but also textbook sales in the
Amazon Bookstore.

For this promotion we will advertise the
promotion on the Amazon website. Students
will be given a coupon code to apply when
checking out in the Amazon Textbook store.
We will allocate $250,000 for the
promotion of the free text book. Assuming
that we sell 100 Kindles at 50 colleges.

                                                                  Niamh Soraghan 56
Direct Response

By collaborating with major retailers of the Kindle Fire such as
Target, Best Buy, and Radio Shack, we will invite their members
only, or frequent buyers to visit the store for a special demonstration
of the Kindle Fire. Not only does it make the consumer feel like a
VIP but it raises their awareness of the Kindle Fire, even if they do
not visit the store.

                                        As a valued rewards
                                        member, we invite you to
                                        visit us for an EXCLUSIVE
                                        demonstration of the all
                                        new kindle fire                               JOE SCHMOE
                                                                                      49 GROVE ST
                                                                                      NEW YORK NY




                                        Visit your closest Best Buy at 60W 23rd St.


                                                                                 Niamh Soraghan 57
Sponsorship
        We will sponsor the 2012 MTV Video Music Awards.

        It targets the exact demographic we are trying to
         reach and awards artists of music, tv, and
         movies, which can all be experienced on the kindle
         fire.

        ―This year's VMA’s scored MTV's biggest audience in
         the network's history with a record-breaking 12.4
         million total viewers.‖ 41

        We will allocate $4,797,326 to sponsor these awards.




                                                                                                    Niamh Soraghan 58
41Kaufman, Gil. ―MTV Announces Dates for 2021 VMAs Movie Awards. MTV. Com.October 20, 2011
http://www.mtv.com/news/articles/1672851/2012-vmas-mtv-movie-awards.jhtml. Accessed April 8, 2012
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    ―Kindle fire lights up tablet market‖ October 10, 2011. GMID. Acquired February 20, 2012.
     26
       Whitney, Lance. ―iPad’s share of tablet market to dip to 62 percentthis year‖ Cnet. February 22,2012
     http://news.cnet.com/              8301-13579_3-57382808-37/ipads-share-of-tablet-market-to-dip-to-62-
     percent-this-year/#ixzz1nc59Icbu
    27
    ―Can Any Competitior Catch the iPad?‖ E-Marketer, March 7,2012
    http://www.emarketer.com/Article.aspx?R=1008886&ecid=a6506033675d47f881651943c21c5ed4
    28
    MRI Medimark REPORTER http://ureporter.mriplusonline.com.rlib.pace.edu/selectdemo.asp

   29iPad, Kindle Fire Sales help Number of Tablet Owners to Soar over Holiday Season:Pew. The Huffington
    Post. http://www.huffingtonpost.com/2012/01/23/ipad-kindle-fire-sales_n_1222693.html January 13, 2012.
    Acquired on March 30, 2012.

   30 Pew Internet and American Life Poll. As discovered on the iPoll Question Detail Database. March
    4, 2012

    Milanesi, Carolina. ―iPad and Beyond: The Future of the Tablet Market. Gartner. September 2, 2012.
    31
    Accessed on April 4, 2012.


                                                                                                                62
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   33 SIMMONS    Chart #2. Accessed April 5,2012

   34   SIMMONS Chart #3 Accessed April 5,2012

   35   SIMMONS Chart #4 Accessed April 5,2012
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        ("Amazon Is What Customer-Focused E-Commerce Looks Like" 2009
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     "Cosmopolitan Media Kit." Conde Nast. Accessed April 6, 2012.
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      "The New Yorker Media Kit Print | Conde Nast." The New Yorker Media Kit Print. Accessed April
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     "TIME Media Kit | US | National Rates." TIME Media Kit. Accessed April 5, 2012.
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     "Wired Media Kit Print | Conde Nast." Wired Media Kit Print. Accessed April 6, 2012.
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   46 "Campaign Cost and Budgeting - Facebook Help Center | Facebook." Accessed April 5, 2012.
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                                                                                                          64

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The Fire You Can Play with Campaign

  • 1. AMP Groupe Eugene Lee Laura Hinkel Marketing 321- Kristy Haefelin Section 20468 Vijeta Malhotra Professor Nankin Niamh Soraghan
  • 2. Table Of Contents  Executive Summary………………3  Creative Brief:  Situation Analysis: Objectives………………….………..45 Company History…………………5 Brand Advantages Company Overview……………..6 & Disadvantages………………...46 The Product………………….…….7 Target Audience Profile…….……...47 Product Strategy……………….…8 Campaign Characteristics………..48 Pricing Strategy………………,…..9 Reason to Believe……………….…..49 Promotion……………………....…10 The Advertisements…………….......50 Below The Line Programs…………..56 Placement Strategy…………….12 Sales Promotion…………………..57 Current Media Use……….….…,,13 Direct Response………………….58 Current Positioning…………,…...16 Sponsorship……………………….59 Industry Research……………...,..17 Media and Budget………………….60 Competition………………………21 TV Advertising………………………..61 Consumer Research…..……...…23 Print Advertising……………………..63 Target Audience…………………26 Internet………………………………..64 Media Habits……………………..28 Budget Breakdown…………………65 Primary Research…………………32  Bibliography………………………...66 SWOT Analysis……………………43
  • 3. Executive Summary The Kindle Fire is the newest tablet to the market. It is owned by Amazon, Inc., the world’s largest and most trusted online retailer. While the Kindle Fire increased the tablet market by 14% in one quarter, the target segment of 18-24 year olds view the Kindle Fire as cheap and of low status compared to the ―Fire’s‖ fiercest competitor, the New iPad. Research done by AMP GROUPE has found the target market to be heavy consumers of media that seek sleekness that will give them status. The ―Fire You Can Play With Campaign‖ gives the segment a vicarious experience with the Kindle Fire. Our integrated marketing campaign has both below and above the line marketing tactics to reach our target audience. Traditional media such as TV and Print as well as online and promotional advertising will help create awareness among the target market and increase sales. Niamh Soraghan Kristy Haefelin3
  • 5. The beginning of a business plan…. 1 Company History July 1995 After funding is secured, Jeff Bezos launches Amazon.com on the World Wide Web. 1997 838% increase in sales; sales grew from $15.7million in 1996 to $147.8 million. July 1999 Amazon.com expands the offerings available by creating Amazon Toys and Amazon Electronics November 2000 First Free Super Saver Shipping Offer (Orders over $100) is introduced and the Marketplace is launched. 2006 Launch of Amazon Web Services (AWS)—cloud computing November 2007 Amazon broke into the E-reader market with the introduction of the Kindle and the Kindle 2 in February 2009. September The Kindle Touch, Kindle Fire and Amazon Silk are introduced 2011 1 Amazon Company Profile as found from the "Business & Company Resource Center." Accessed March 18, 2012. Laura Hinkel 5 http:galenet.galegroup.com.rlib.pace.eduservletBCRCvrsn=unknown&locID=nysl_me_pace&srchtp=glbc&cc=1& c=1&mode=c&ste=74&tbst=tsCM&tab=4&ccmp=Amazon.com Inc.&mst=amazon&
  • 6. …Led Amazon to become one of the largest online retailers… Company Overview  Continuous focus on the consumer and long term goals to achieve a strong Mission Statement: brand and market leadership. 2 ―Our vision is to be earth’s most  Amazon is constantly evolving customer centric company; technological innovation to provide to build a place where customers with what they want 2: people can come to find  Low prices and discover anything they  Free shipping on orders $25 and above.  Vast selection of products and brands might want to buy online.‖ 3  Convenience ―Invention is in our DNA and  ―1-Click Shopping‖ gives the customer a convenient checkout experience. technology is the fundamental tool  Amazon Silk we wield to evolve and improve every aspect of the experience we  ―Buy Once, Read Everywhere‖ Kindle apps. provide our customers.‖ -Jeffery P. 2  Personalized selling gives the customer a Bezos, President tailored and express shopping 2 experience. Bezos, Jeffrey P. Amazon.com Inc., "2010 Shareholder Letter." Accessed March 18, 2012. http:// phx.corporate- ir.net/External.File?item=UGFyZW50SUQ9OTA4ODB8Q2hpbGRJRD0tMXxUeXBlPTM=&t=1. 3 Amazon.com Inc., "FAQs" Accessed March 18, 2012. http://phx.corporate-ir.net/phoenix.zhtml?c=97664&p=irol-faq. Laura Hinkel 6
  • 7. …And introduce the Kindle to the retail market… The Product THE KINDLE FIRE  Offers a one-click payment  The Kindle Fire comes option so Kindle owners pre-loaded with an can purchase without re- email app, which can entering a password each be set up to any email $199. time. 5 service, Amazon’s Silk Browser, Netflix, Hulu  With partners such as and Pandora. Fox, CBS, and NBC Universal, Amazon Prime Whispersync technology allows  members have access to the Kindle user to sync and easy streaming of over access content 100,000 Movies and TV (notes, data, library, movies, e- Shows. 5 books, etc.) where they left off, across all of their devices. 4 4 Amazon.com Inc., "Amazon's Innovations for Our Planet." Last modified 12/2011. Accessed March 18, 2012. http://www.amazon.com/b/ref=gw_m_b_corpres?ie=UTF8&node=13786321. 5 Patel, Kunur. "Amazon Kindle Fire Ignite Tablet Media Consumption." AdAge, Sept 28, 2011. http://adage.com/article/mediaworks/amazon-kindle-fire-ignite-tablet-media-consumption/230086/ 7 (accessed March 15, 2012). Kristy Haefelin
  • 8. …In order to fulfill the needs of consumers… Product Strategy Jeff Bezos, CEO at Amazon, says “ We don’t look at the Kindle as a tablet. We look at it as a service. “ 6 Forrester Research Analyst Sarah Rotman Epps explains the trends in the ―Jill Ambrose, chief marketing Tablet Market: ―It’s about the officer of CourseSmart, a services‖ She Says: ―What you can do leading digital textbook with the device—which is why provider, commented that her company is not interested in Apple, Amazon, and Barnes and supplying content for e-readers Noble have succeeded in the U.S. because students want devices where pure hardware plays have that do more than just one 6 failed.‖ 7 thing.‖ 6 Friedman, Stan. "The Shape of Things to Come." Library Journal. 137. no. 3 (2012). http:// search.proquest.com.rlib.pace.edu/abiglobal/docview/ 918980125/1356DE2196F7752F5EB/6?accountid=13044 (accessed March 15, 2012). 7 Whitney, Lance, and First . "One-third of U.S. adults will own a tablet by 2016, says report ." CNET News, March 7, 2012. http://news.cnet.com/8301-1023_3-57392478-93/one-third-of-u.s- adults-will-own-a-tablet-by-2016-says-report/ (accessed March Kristy Haefelin 8
  • 9. …At a price that is affordable for everyone… 8 Pricing Strategy THE KINDLE FIRE EXPEDITURE “CFO Tom Szkutak says that Kindle sales grew 177% over the last holiday season” 9 8 Rassweiler, Andrew. "Amazon Kindle Fire Costs $201.70 to Manufacture .‖ isuppli.com. (2011). http://www.isuppli.com/Teardowns/News/Pages/Amazon-Kindle-Fire-Costs-$201-70-to-Manufacture.aspx (accessed March 15, 2012). 9 9 "The New Kindle Family." (online forum message). Amazon Press Releases. Novem 28, 2011. http://phx.corporate- ir.net/phoenix.zhtml?c=176060&p=irol- Kristy Haefelin
  • 10. …with promotions to attract a variety of consumers… Promotion Strategy10 AMAZON.COM  Free Cloud Storage up to 5GB for any Amazon User  Amazon Prime  Amazon Prime Members experience free two-day shipping, unlimited instant streaming of Movies and TV Shows, thousands of book for just $79 a year  Amazon Student  Members of Amazon student can be an Amazon Prime Member for 50% less the price  Amazon Mom  Free for Amazon Prime members, members of Amazon Mom receive 20% off diapers and wipes along with other exclusive deals and discounts 10 Amazon, Inc, "Free Cloud Storage." Accessed March 15, 2012. https://www.amazon.com/clouddrive/learnmore. Kristy Haefelin 10
  • 11. …to whom Amazon offer’s an array of services… Promotion Strategy THE KINDLE STORE  The Kindle Fire Newsstand has over 400 magazines and newspapers. Conde Nast gave Kindle Fire owners who signed up before March 1, 2012 an exclusive free three-month trial of up to 17 top magazines including Vanity Fair, GQ and Glamour. 11  The Kindle store gives the user recommendations for apps they may like and offers a weekly free app to users. Apps have been given for free originally costing $10. 12  Kindle Owners Lending Library: Growing for Amazon Prime Members that have a kindle. Users can now borrow books for free onto their Kindle Fire. 13  Commercial Free Streaming  Books are offered at $9.99 or less  Free One Month Trial of Amazon Prime 11 Amazon, Inc, "Free Cloud Storage." Accessed March 15, 2012. https://www.amazon.com/clouddrive/learnmore. 12 "Kindle Fire Newsstand." (online forum message). Amazon Press Releases. Novem 11, 2011. http://phx.corporate-ir.net/phoenix.zhtml? c=176060&p=irol- 13 "Kindle Owners Lending Library." (online forum message). Amazon Press Releases. Febru 12, 2011. http://phx.corporate-ir.net/phoenix.zhtml?c=176060&p=irol- (5) Kristy Haefelin 11
  • 12. …as well as a wide variety of places to purchase. Placement Strategy14  The Kindle can be found online on Amazon.com among many other online retailers.  Sold in over 16,000 stores across the United States. (2)  Best Buy, Target, Wal-Mart, Staples, Sam’s Club, RadioShack, Office Depot and others.  Places such as Best Buy allow shoppers to play with the Kindle Fire and the rest of the Kindle Family in store before making a purchase. Kristy Haefelin 12 14 "The New Kindle Family." (online forum message). Amazon Press Releases. Novem 28, 2011. http://phx.corporate-ir.net/ phoenix.zhtml?c=176060&p=irol-
  • 13. Amazon uses a multitude of media to advertise…. 15 Current Media Usage TELELVISION PUBLIC RELATIONS  Commercials  Press Releases  Events DIRECT INTERACTIVE  Email to Kindle users  Online advertisements and Amazon  Social Media members  Website 15 Murph, Daren. Amazon Kindle Fire tablet unveiled: Android-based, 7-inch display, $199 price tag , "Engaget.com." Last Vijeta Malhotra 13 modified September, 28, 2011. Accessed March 18, 2012. http://www.engadget.com/2011/09/28/amazon-fire-tablet- unveiled-7-inch-display-199-price-tag/.
  • 14. …Which results in an increase of product awareness… 16 Current Media Usage AD IMPRESSIONS  The Kindle Fire has seen a nearly 19% per day increase in ad impressions since its release in Nov. 2011.  This amounts to hundreds of thousands ad impressions on a monthly basis  According to Millennial Media, the Kindle Fire’s growth in sales has slightly outperformed that of the iPad’s when it was first released in 2010. 16 Heussner, Ki Mae. Kindle Fire Outpacing First iPad Amazon tablet's ad impressions have grown 19% daily since Vijeta Malhotra 14 launch, "Adage.com.‖Last modified December 20, 2011. Accessed March 18, 2012. http://www.adweek.com/news/advertising-branding/kindle-fire-outpacing-first-ipad-137221.
  • 15. …due more specifically because of their commercials. 17 Current Media Usage COMMERCIALS  ―Three Kindles are still less than that…‖ commercial: http://www.youtube.com/watch?v=sulfQHdvyEs  The commercial clearly states that at only a fraction of the price of an iPad, the Kindle Fire is superior in terms of content as well as more affordable. Vijeta Malhotra 15 17 Kim, Eugene. New iPad vs. Kindle Fire: Which Tablet is Right for You?, "pcmag.com." Last modified March 14, 2012. Accessed March 18, 2012. http://www.pcmag.com/article2/0,2817,2401547,00.asp.
  • 16. …And the positioning that sets it apart from competitors. 18 Current Positioning  Amazon’s positioning of the Kindle Fire has been very simple and straightforward thus far; they have positioned on price.  With Apple as the obvious rival, Amazon’s rationale behind positioning on price is the fact that the iPad is among the most expensive in the tablet market.  By offering a more affordable alternative, Amazon is trying to reach out and build bridges for more customers in emerging markets. 16 18 Johnston, Norm. New iPad vs. Kindle Fire: Which Tablet is Right for You?, "wpp.com." Last modified October, 2011. Accessed March 18, 2012. http://www.wpp.com/wpp/marketing/digital/kindle-fire-the-ipad-killer.htm. Vijeta Malhotra
  • 17. Consumers are ready and willing to purchase... 19 Industry Research According to a survey from Forrester Research, 24 % of the 1810 US online adults aged 18+ voted they would consider buying an Amazon Kindle Fire second to the iPad. The survey was conducted in September of 2011 before the Kindle Fire’s release date. 19 Lunden, Ingrid. "Forrester: No Android Tablet Has More Than 5% Share vs iPad. How Does Amazon’s Kindle Fire Kristy Haefelin 17 Compare? ." TechCrunch.com (blog), March 05, 2012. http://techcrunch.com/2012/03/05/forrester-no-android- tablet-has-more-than-5-share-vs-ipad-how-does-amazons-kindle-fire-compare/ (accessed March 15, 2012).
  • 18. …but have several features to evaluate… Industry Research The tablet industry is focusing on the following four points:  Portability  Size and Weight of the Tablet are becoming big factors for creators when they produce a tablet. Single tablet brands are making tablets of multiple sizes.  37% of USA tablet owners use their device at work 7  Connectivity and Interfacing  Wi-Fi and/or 3G/4G  To have the ability to stream videos, music, and other content across multiple platforms is a huge deal. This means a consumer will have one account, for example, Amazon consumers can access their video streaming account on any tablet, computer, or internet connected TV. This functionality is also addressed through the cloud and is becoming a dominant feature in the tech world. 6  Content  Consumers want access to as much content as possible. The ability to stream, download books, music and games through different apps is highly desired. Consumers are looking for media rich tablets. 6 Apple’s app store’s slogan ―there’s an app for everything‖ lets consumers know that Apple can provide them with a large variety of content. 6  Price  For the Apple iPad the consumer is one with disposable income and is not effected by price6 those that are more price conscience would perhaps go for the Kindle Fire or the Nook. Tablet creators want to give consumers the best value by pricing their tablets fairly according to what the tablet has to offer. Kristy Haefelin 18
  • 19. …to find the tablet right for them. 20 Industry Trends • According to CNET Tablet creators are focusing on three things: Budget, Premium and Mutant. Tech tactics to differentiate.  The Budget  Tablet creators that are concerned with budget are offering devices that can do the most, have the most technological power and still be available to consumers at a low cost.  The Premium  A tablet with the sleekest design. Tablets that fall under this category are comparable to the Apple iPad. These tablets are thin, have high resolution, and aesthetically pleasing.  The Mutant  This category involves tablets that are unique in design and function. Tablets that belong here are those that fold in half, and can go under water without being damaged. Kristy Haefelin 19 20 Bell, Donald. CNET, "Tablets: Bruised and confused at CES 2012 ." Last modified January 14, 2012. Accessed March 15, 2012. http://ces.cnet.com/8301-33378_1-57358766/tablets-bruised-and-confused-at-ces-2012/.
  • 20. Through advertisements, they can be educated. Industry Trends Research on tablet advertising has found that users prefer ads that take advantage of features such as video, interactivity, and 360-degree views and other eye catching features. 21  Apple’s commercial for the New iPad is all about the ―profound‖ technology that created the highest resolution tablet to date. 22  Kindle Fire advertisements show an easy to consume device with an anti-glare screen at a low cost with up to 5GB free cloud storage. 23  For the Nook it’s all about being the fastest lightest tablet with celebrity endorsers to prove it. 24 21 CONCANNON, G. "The Difference Between Mobile and Tablet Advertising The Difference Between Mobile and Tablet Advertising ." Advertising Agency Blog (blog), February 21, 2012. http://www.advertisingagencyblog.com/automotive-advertising/the-difference-between-mobile-and-tablet-advertising (accessed March 15, 2012). 22 Apple, Inc, "TV Ad: This Good." Accessed March 15, 2012. http://www.apple.com/ipad/videos/. 23 Reisinger, Don. CNET, "Amazon fires shot at iPad's screen glare, price in new Kindle ad ." Last modified February 9, 2012. Accessed March 15, 2012. http:// news.cnet.com/8301-13506_3-57374017-17/amazon-fires-shot-at-ipads-screen-glare-price-in-new-kindle-ad/. 24 Kristy Haefelin 20 Barnes and Noble, "TV Ads: Introducing NOOK Tablet." Accessed March 15, 2012. http://www.barnesandnoble.com/u/NOOK-TV-Ads/379003318/ .
  • 21. With a variety of features comes a variety of competition… Competition TOP COMPETITIORS THE FACTS: Apple iPad ―As tablets are expected Samsung Galaxy Tablet to overtake the volume of sales of laptops by Barnes and Noble Nook 2015, more companies are producing Asus Eee Pad tablets, which increases Motorola XOOM the competition for the Kindle Fire.‖ 25 Acer ICONIA ―In 2012, tablets are Sony Tablet forecast to sell 94 million Toshiba Thrive units, a 53% jump from the 62 million sold in 2011.‖ 26 With a high number forecast in sales, the drive in competition increases and makes it more necessary to differentiate and make the Kindle Fire more appealing than other tablet computers. 25 ―Kindle fire lights up tablet market‖ October 10, 2011. GMID. Acquired February 20, 2012. 26 Whitney, Lance. ―iPad’s share of tablet market to dip to 62 percentthis year‖ Cnet. February 22,2012 http://news.cnet.com/ 8301-13579_3-57382808-37/ipads-share-of-tablet-market-to-dip-to-62-percent-this-year/#ixzz1nc59Icbu Niamh Soraghan 21
  • 22. …And the Kindle Fire is a fierce competitor. 27 Competition SALES 2011 MARKET SHARE 2011 Brand Units Sold (Millions) Apple ipad Apple 40.5 Barnes and Other, 17 Noble Amazon Samsung 6.1 % Kindle Fire Nook; 5% Amazon 3.9 Samsung Samsung Galaxy Barnes and 3.3 Galaxy; 9% Noble Apple iPad; Barnes and 62% Noble Nook Asus 2.1 Amazon Other Other 9.4 Kindle Fire; 6% Total 65.2 The Kindle Fire is expanding the tablet market and already gaining a considerable amount of the market share. They have the potential to increase that number in future quarters. Niamh Soraghan22 27 ―Can Any Competitior Catch the iPad?‖ E-Marketer, March 7,2012 http://www.emarketer.com/Article.aspx? R=1008886&ecid=a6506033675d47f881651943c21c5ed4
  • 23. …With a huge opportunity to become stronger. Consumer Research With so many Tablet 18-24 year olds consumers to gain, the are not heavy ownership is purchasers in higher Kindle Fire has the regards to amongst  opportunity to gain a  handheld people with a large percent of computers or higher level of e-book market share. readers. 28 education.29     In September Tablet ownership Men and Only 29% of 2011, in a survey by is higher amongst women are Americans Pew Internet and people with equally likely owned at American Life higher household to own a least one Project, 78% of incomes. 29 tablet.29 tablet or people answered ―No‖ to owning a e-reader. 29 tablet computer.28 28 MRI Medimark REPORTER http://ureporter.mriplusonline.com.rlib.pace.edu/selectdemo.asp 29iPad, Kindle Fire Sales help Number of Tablet Owners to Soar over Holiday Season:Pew. The Huffington Post. Niamh Soraghan 23 http://www.huffingtonpost.com/2012/01/23/ipad-kindle-fire-sales_n_1222693.html January 13, 2012. Acquired on March 30, 2012.
  • 24. They understand what is desired in a tablet… Consumer Research  THE 18-24 YEAR OLD SEGMENT: Tablets are used to 35% of students ages 18-29 check weather answered ―often to using a They want to reports, get laptop, smart-phone or tablet experience headlines and local computer during class time. 30 what cannot news updates, find be easily out about local 83% of people replicated on restaurants and access the a PC. 31 internet on a cell business’, read phone, tablet or Consumers purchase books, magazines, a other device.30 tablets for the unique nd newspapers, and experience of having watch television intuitive user programs and interface, content, appli movies.30 cations and services at 30 hand. 31 Pew Internet and American Life Poll. As discovered on the iPoll Question Detail Database. March 4, 2012. Niamh Soraghan 24 31Milanesi, Carolina. ―iPad and Beyond: The Future of the Tablet Market. Gartner. September 2, 2012. Accessed on April 4, 2012.
  • 25. …Who their target is… Consumer Research  The educated target segment  Is over 600% more likely to to be a full-time student of any kind.  38.7% of the females 18-24 are full time college students while 27.5% of males 18-24 are a full time college student.  31.6% females 18-24 and 41.8% of males 18-24 have graduated high school. More than half of the target About 13% are Black or African demographic are white. American. Nearly 6% are Asian. 12.1% females 18-24 and 14.5% males 18-24 are of another race. Demographic Information from Simmons Database, accessed on April 4, 2012 Kristy Haefelin 25
  • 26. …And who the target desires to be… Target Audience THE 18-24 YEAR OLD SEGMENT: They enjoy taking risks 32 They like to stand out in a crowd 32 They want to get to the top in their career 32 They crave They like be in control of people and resources 34 high They want to be viewed as brave and courageous 34 They want to pursue a life of challenge & novelty 35 status They believe people copy what they do and and what they wear 34 They want to be funny and amusing 33 recognition They like to try new things 33 32 SIMMONS Chart #1. See appendix 33 SIMMONS Chart #2. See appendix. Niamh Soraghan 26 34 SIMMONS Chart #3 See Appendix. 35 SIMMONS Chart #4 See Appendix.
  • 27. …as well as how to reach that target. They pay attention to bus and taxi cab ads, but train advertisements receive more attention of all transportation ads They are not frequent listeners of the radio Our target They notice billboard ads. looks to media for They spend less time watching TV because of the information Internet. and entertainment The Internet has changed how they receive information about product and services They expect advertising to be entertaining They like ads that make them laugh. Kristy Haefelin Niamh Soraghan 27
  • 28. There are specific networks our target likes to watch…. Media Habits 36  According to Simmons males and females between the ages of 18-24 watch MTV, ABC, Comedy Central, TBS, USA Network and VH1 the most above other channels.  72.3% of females aged 18-21, 70.4% of females aged 22-24, 63.8% of males 18-21 and 65.9% of males 22-24 watch Prime Time TV Monday through Saturday 8pm-11pm and Sunday 7pm- 11pm  These statistics show that the prime time TV bracket is the best time to advertise to the target demographic. Demographic TV Viewership, Simmons. Accessed April 4, 2012 Kristy Haefelin 28 36
  • 29. …as well as preferred online activity… Media Habits 37 Online Activities 100.0% 90.0% Women 18-21 80.0% Women 22-24 70.0% 60.0% Men 18-21 50.0% 40.0% Men 22-24 30.0% 20.0% 10.0% The target 0.0% demographic is using the web mainly for email along with other activities. They like to stream videos, share photos, download music and chat with friends. 37 Demographic Online Activities from Simmons Database, accessed on April 4, 2012 Kristy Haefelin 29
  • 30. …and applications that keep them tuned in… Media Habits 38 Web Apps Used 100.0% Women 18-21 90.0% 80.0% Women 22-24 70.0% 60.0% Men 18-21 50.0% 40.0% Men 22-24 30.0% 20.0% This graph shows 10.0% the web apps 0.0% Adobe Acrobat… Windows Media… that the target Radio@Netscape AIM Yahoo! Music Kazaa AOL Music iTunes Rhapsody Weather Bug Yahoo! Messenger Connect Player Napster Real Player Winamp Lime Wire demographic MSN Messenger have used over the past year. The usage indicates that males and females are media driven. 38 Demographic Web App Usage from Simmons Database, accessed on April 4, 2012 Kristy Haefelin 30
  • 31. …and magazines to keep them entertained and informed. Media Habits39 Magazine Readership 100.00% Women 18-21 80.00% 60.00% 40.00% Women 22-24 20.00% 0.00% Men 18-21 Men 22-24  Parade Magazine  People Magazine When reading magazines the target market seek entertainment, news and  Smartsource editorial content.  US Weekly  Time Magazine  These are some magazines that have high readership across males and females 18-24. 39 Demographic Magazine Readership from Simmons Database, accessed on April 4, 2012 Kristy Haefelin 31
  • 33. …In order to discover more about our target we sent out a survey… Primary Research Goal: We designed this survey to provide us with more insight we may have not found in our secondary research. We were looking for qualitative research about our target audience and tablet computers. In this research we hoped to find what the important attributes are to consumers so we can create an Our Survey effective and successful IMC campaign. Consisted of 87 Respondents Caucasian 63% Asian 16% 50 45% Hispanic 9% 40 33% 30 67% FEMALE African 6% 20 11% 9% 33% MALE American 10 1% Pacific 1% 0 Islander Native 1% American Other 3% AGE Eugene Lee & Niamh Soraghan 33
  • 34. …And discovered the importance of mobile technology… How prevalent is mobile technology (smart- phones, tablets & laptops) in your life? Very Prevalence  Mobile technology has Prevalent, 86 % become prevalent to 100% all, even more so for 80% Somewhat consumers between the 60% Prevalent, 14 Not ages of 18-24 % Prevalent at 40% 20% All, 0%  Mobile technology is here 0% to stay and growing, and Very Prevalent Somewhat Not Prevalent no individual is free from its Prevalent at All influence. Video (TV shows, YouTu When asked to rank 1-7 what they use Social Media (Facebook, T be, Movies, mobile technology for most, 1 being etc..) witter, Pinter est, blogs, et 1 the most used- our results display email 1% c..) being #1, Social Media #2 and News & 32 33% Research #3. Email 50 Our sample shows that consumers Shopping 52% use their mobile technology to keep 1 up with email, social media, news 1% and research. Research News Gaming 6 3 4 6% 3% 4% 34
  • 35. …And the mobile devices most important to our target. We asked our sample to rank the products they use the most. #1 being the most used. Tablets Cameras Netbooks 9% 3% 1%  Our sample shows that Mp3s consumers use their 5% Cell cell and smart phones Phones/ the most, followed by Smartphon laptops and then e tablet computers. Laptops 44% 37% Top 3 E-Readers 1%  Percentages were calculated using averages 35
  • 36. We discovered they consider Amazon to be for reading and convenience… When thinking about mobile devices which characteristics do you associate with the following companies? Social Amazon The top Networking 1% characteristics Quality people Reading 12% Simplicity associate with 21% 12% Amazon is: reading, conve Cheap Convenien nience, and 11% ce simplicity. 15% Best Worst Eco 10% 1% Brand Friendly/Gr Loyalty een Innovative 6% 6% 5% 36
  • 37. …and their competitors are for quality and innovation… When thinking about mobile devices, which characteristics do you associate with the following companies?  Apple has consistently topped the opinion of the sample of being: quality, simplicity, convenience, brand loyalty, innovative, green, best, and social networking.  The only contested characteristic was reading in which the Barnes and Noble took first place with 39.98% and Amazon second with 32.2%.  Our research has shown that people do infer Amazon as ―cheap‖ with 17.54%.  Only 1.71% of the sample thought of Amazon as social networking  If we want to make the Kindle Fire a success, we have to change the attitudes of consumers, making them associate more positive characteristics with the company.  37
  • 38. …yet they can all be used for the same reasons. When using mobile devices, which activity do you associate with the following product types? Our results told us:  Tablets are heavily associated with reading both books and publications, even more than e-readers.  Tablets are slowly gaining consumer preference as the device for reading  Besides reading tablets are associated with all features and uses of a smartphone, laptop and mp3 but not strongly.  We concluded people use their tablets not to replace mobile devices, but to further enhance their daily mobile needs.  38
  • 39. We learned consumers prefer to make purchases in store… When purchasing an electronic device do you prefer to purchase the item in person? 82% of people would prefer to purchase an item in person.  While online shopping is a No 18% convenience, peo ple still want to make the majority Yes of their purchases 82% in a brick and 0 morter store.  20 40 60 80 100 Response 39
  • 40. …and that reviews play an important role in their decisions. When purchasing cellphones, laptops, tablets or e-readers please indicate the most influential factor in your purchasing decision.  Price was not a strong factor. With Amazon’s current positioning being about price, we need to highlight other factors of the Kindle Fire to increase purchases of our consumers.  This is strong information, because all Amazon purchases provide a professional  Reviews: 31% review for the consumer to read. As well other  Brand Name: 29% comparable information.  Price: 14% 40
  • 41. Of those with a tablet, they like to use it at home... Where do you use your tablet the most? 1. Home Response 2. In Transit Response 3. Work School 9 Library 8 The number one 10 Work answer people gave in where they In Transit (Trains, Buses, etc) 18 use their tablet most is in their Home 26 home. 41
  • 42. And those without are more likely to purchase the Apple iPad. Using the provided scale, please pick how likely or unlikely you are to buy a tablet in the near future? (2-3 months from now)  Most consumers are not interested in % buying an tablet, there is an significant percentage interested in purchasing an tablet but far from the majority. 27% 25% 26%  All samplers who were very likely to 14% purchase an tablet chose an Apple 8% tablet. Very Unlikely Undecided Likely Very Likely  Of those likely to purchase an tablet Unlikely now 41% already own an tablet, the majority being Apple tablet owners and likely to purchase another Apple tablet in the future. 42
  • 43. After analyzing the results, we determined the the Kindle Fire still has plenty of growth potential. Strengths Weaknesses 1. Low Cost: is more accessible to 1. Low Cost: consumer’s perceive consumers. low cost as low quality. 1. Extensive media and publication library. 2. Does not have a built in camera. 2. Amazon Silk enables faster and more efficient web browsing. 3. Perceived as a second rate iPad. 3. Eco-Friendly Opportunities Threats 1. Content and media streaming 1. Brand Image: lack of 2. Online Media 2. Weak marketing leads to potential loss of customers. 40 ("Amazon Is What Customer-Focused E-Commerce Looks Like" 2009) Eugene Lee 43
  • 45. Objectives  To increase Kindle Fire’s market share by 15% within one year by influencing our target audience into believing that the Kindle Fire is the trendiest and most technologically advanced tablet on the market.  To increase the perception of owning the kindle fire as being fashionable and cutting edge. Team 4 45
  • 46. Brand Advantages/Disadvantages ADVANTAGES DISADVANTAGES  Unlimited cloud storage on  Limited internal storage space Whisper-Sync with no option to expand.  Affordable pricing.  The Kindle Fire is lightweight  Lacks the built in camera and and easily portable Bluetooth connectivity feature.  Silk web browser can play Flash Player  Instant and easy access to Amazon’s extensive library of apps, e-books and other media purchasing offerings.  Android software allows for smooth, simple and intuitive interface. Laura Hinkel 46
  • 47. Target Audience Profile  ―Getting Started‖ Gwyneth- (18-21 years old) This person is currently beginning college, or finished at least 3 years of college. They are full time students and work less than 30 hours a week at a part time job. They enjoy owning quality goods, but may not have the money to do so. In this demographic, they are using the internet more at school than they are at home or work. They admit that they like to be the one to try something no one else has but are not overly adventurous.  ―Graduated‖ Gary- (22-24 years old) This person is either finishing up their last year of college or graduated. They are either looking for full time jobs or graduate school. They have taken notice at how the internet/technology has changed their lifestyle and preferences. They still care about being a trendsetter and trying new products, only now they have a little extra money to do so.  ―First Hand Frank‖(18-24 years old) This person has not attended college. Works in a service, trade, or non-degree field and has a steady income, yet, still wants to appear educated and in-style Niamh Soraghan 47
  • 48. Campaign Characteristics Insight People do not purchase the Kindle Fire because they associate low cost items with lower profile status. Message The Kindle Fire promotes recognition and status because of the premium attributes, exclusive memberships, services and benefits it features. Umbrella Idea We will show situations in which people live vicariously through the Kindle Fire. We want them to feel like they are living an exciting, rare experience while they are using the tablet, as though it were happening in real life. Tagline Fire you can play with Tone Hip, Fun, Exciting Team 4 48
  • 49. Reason To Believe  Amazon is a trusted retailer that has a solid costumer base for the many years.  Amazon is the largest online retailer, they focus on rewarding loyal customers by giving their prime members perks and advantages through free streaming, free books, and personalized experiences.  The company created the Kindle in 2007, this product is vastly loved by owners. The Kindle Fire encompasses all that the Kindle can do plus other functions that today’s tablet consumers seek.  The Kindle Fire is the coolest tablet because you can not only live vicariously through it but you can have a personalized experience while using the tablet. Kristy Haefelin 49
  • 51. Commercial Spot #1 ….camera zooms in on The man is speeding in a car Shot of the gas Hip, young man, sitting on Shot of the him as he presses PLAY race with an attractive pedal being a courtyard bench with woman in the passenger speedometer on his Kindle Fire. increasing. floored. his Kindle Fire… seat. Time Count: 1 sec Time Count: 2 sec Time Count: 4 sec Time Count: 1 sec Time Count: 2 sec SFX: Car shifting VO: For an experience VO: Experience Life VO: We are all searching SFX: Car speeding faster SFX: Car speeding towards the camera Shot of the speedometer They have taken the lead in the race, and they drive off into Clip zooms out and She sits down next to him, Screenshot of the even higher –close to the distance shows him watching and he shows her the Kindle Kindle Fire maxing out. Time Count: 4 the clip on the Fire. Time Count: 3 Time Count: 1 sec VO: Couple cheers (In reality he Kindle Fire. VO: Fire you can play SFX: Top speed being hears a girl’s voice saying…) Time Count: 4 Time Count: 3 with 51 ―Hey, what are you doing?‖ VO: The all new Kindle Fire reached SFX: Car flying by VO: Experience fire
  • 52. The girls quickly look up information for an The girls are rushing to get Some excited friends rush up underground party. ready and run out the door to and whisper in her ear. Trendy, young woman listening Time Count: 3 sec the party. to music on the Kindle Fire. Time Count: 3 sec Time Count: 3 sec Time Count: 2 sec VO: ―…to enjoy the experiences…‖ VO: ―Sometimes, in life…‖ VO: ―…you want to have…‖ Girl listening to music on the Kindle Fire The group of girls are sneaking After successfully making it in, they pop up in the crowd having a blast.(Adele’s The camera shot pans past security to get into the ―Set Fire to the Rain‖ song either being to the stage to show The camera, focused on the party. played and/or remixed) – only the DJ artist. stage, zooms out to show it is Time Count: 5 sec Time Count: 3 sec Time Count: 2 sec actually being watched on the VO: ―…there are risks you have to take. VO: ―Other times...‖ VO: ―there is the Kindle fire.‖ Kindle Fire. ― (~FIRE~) Time Count: 4 sec the main girl you saw holding it in the beginning. Screen shot of the Kindle Fire with the VO: ―Movies, Music, Magazines.‖ Screen shot of the Kindle Fire. (possibly Logo and fire outline pops up. showing the adobe flash player) Time Count: 3 sec Time Count: 3 sec VO: ―Fire you can play with.‖ VO: ―The Kindle Fire.‖
  • 54.
  • 55. BELOW THE LINE PROGRAMS 55
  • 56. Sales Promotion We are going to offer a free e-text book from the Amazon Bookstore when students purchase the tablet. With the high cost of college textbooks, this would be a strong incentive for students to buy the kindle fire tablet. It is appealing for students not to have to carry textbooks around. We hope the promotion drives sales not only of the kindle fire but also textbook sales in the Amazon Bookstore. For this promotion we will advertise the promotion on the Amazon website. Students will be given a coupon code to apply when checking out in the Amazon Textbook store. We will allocate $250,000 for the promotion of the free text book. Assuming that we sell 100 Kindles at 50 colleges. Niamh Soraghan 56
  • 57. Direct Response By collaborating with major retailers of the Kindle Fire such as Target, Best Buy, and Radio Shack, we will invite their members only, or frequent buyers to visit the store for a special demonstration of the Kindle Fire. Not only does it make the consumer feel like a VIP but it raises their awareness of the Kindle Fire, even if they do not visit the store. As a valued rewards member, we invite you to visit us for an EXCLUSIVE demonstration of the all new kindle fire JOE SCHMOE 49 GROVE ST NEW YORK NY Visit your closest Best Buy at 60W 23rd St. Niamh Soraghan 57
  • 58. Sponsorship  We will sponsor the 2012 MTV Video Music Awards.  It targets the exact demographic we are trying to reach and awards artists of music, tv, and movies, which can all be experienced on the kindle fire.  ―This year's VMA’s scored MTV's biggest audience in the network's history with a record-breaking 12.4 million total viewers.‖ 41  We will allocate $4,797,326 to sponsor these awards. Niamh Soraghan 58 41Kaufman, Gil. ―MTV Announces Dates for 2021 VMAs Movie Awards. MTV. Com.October 20, 2011 http://www.mtv.com/news/articles/1672851/2012-vmas-mtv-movie-awards.jhtml. Accessed April 8, 2012
  • 59. Bibliography 1  Amazon Company Profile as found from the "Business & Company Resource Center." Accessed March 18, 2012. http:galenet.galegroup.com.rlib.pace.eduservletBCRCvrsn=unknown&locID=nysl_me_pace&srchtp=glbc&cc=1&c=1&mode=c &ste=74&tbst=tsCM&tab=4&ccmp=Amazon.com Inc.&mst=amazon& 2  Bezos, Jeffrey P. Amazon.com Inc., "2010 Shareholder Letter." Accessed March 18, 2012. http://phx.corporate- ir.net/External.File?tem=UGFyZW50SUQ9OTA4ODB8Q2hpbGRJRD0tMXxUeXBlPTM=&t=1. 3  Amazon.com Inc., "FAQs." Accessed March 18, 2012. http://phx.corporate-ir.net/phoenix.zhtml?c=97664&p=irol-faq. 4  Amazon.com Inc., "Amazon's Innovations for Our Planet." Last modified 12/2011. Accessed March 18, 2012. http://www.amazon.com/b/ref=gw_m_b_corpres?ie=UTF8&node=13786321. 5  Patel, Kunur. "Amazon Kindle Fire Ignite Tablet Media Consumption." AdAge, Sept 28, 2011. http://adage.com/article/mediaworks/amazon-kindle-fire-ignite-tablet-media-consumption/230086/ (accessed March 15, 2012). 6  Friedman, Stan. "The Shape of Things to Come." Library Journal. 137. no. 3 (2012). http://search.proquest.com.rlib.pace.edu/abiglobal/docview/918980125/1356DE2196F7752F5EB/6?accountid=13044 (accessed March 15, 2012). 7  Whitney, Lance, and First . "One-third of U.S. adults will own a tablet by 2016, says report ." CNET News, March 7, 2012. http://news.cnet.com/8301-1023_3-57392478-93/one-third-of-u.s-adults-will-own-a-tablet-by-2016-says-report/ (accessed March 15, 2012). 8  Rassweiler, Andrew. "Amazon Kindle Fire Costs $201.70 to Manufacture .‖ isuppli.com. (2011). http://www.isuppli.com/Teardowns/News/Pages/Amazon-Kindle-Fire-Costs-$201-70-to-Manufacture.aspx (accessed March 15, 2012). 9  "The New Kindle Family." (online forum message). Amazon Press Releases. November 28, 2011. http://phx.corporate- ir.net/phoenix.zhtml?c=176060&p=irol- 59
  • 60. Bibliography 10  Amazon, Inc, "Free Cloud Storage." Accessed March 15, 2012. https://www.amazon.com/clouddrive/learnmore. 11  Amazon, Inc, "Free Cloud Storage." Accessed March 15, 2012. https://www.amazon.com/clouddrive/learnmore. 12  "Kindle Fire Newsstand." (online forum message). Amazon Press Releases. Novem 11, 2011. http://phx.corporate-ir.net/phoenix.zhtml?c=176060&p=irol 13  "Kindle Owners Lending Library." (online forum message). Amazon Press Releases. February 12, 2011.http://phx.corporate-ir.net/phoenix.zhtml?c=176060&p=irol- 14  "The New Kindle Family." (online forum message). Amazon Press Releases. November 28, 2011. http://phx.corporate-ir.net/phoenix.zhtml?c=176060&p=irol- 15  Murph, Daren. Amazon Kindle Fire tablet unveiled: Android-based, 7-inch display, $199 price tag , "Engaget.com." Last modified September, 28, 2011. Accessed March 18, 2012http://www.engadget.com/2011/09/28/amazon-fire-tablet-unveiled-7-inch-display-199- price-tag/. 16  Heussner, Ki Mae. Kindle Fire Outpacing First iPad Amazon tablet's ad impressions have grown 19% daily since launch, "Adage.com.‖Last modified December 20, 2011. Accessed March 18, 2012. http://www.adweek.com/news/advertising-branding/kindle-fire-outpacing-first-ipad- 137221. 60
  • 61. Bibliography 17  Kim, Eugene. New iPad vs. Kindle Fire: Which Tablet is Right for You?, "pcmag.com." Last modified March 14, 2012. Accessed March 18, 2012. http://www.pcmag.com/article2/0,2817,2401547,00.asp. 18  Johnston, Norm. New iPad vs. Kindle Fire: Which Tablet is Right for You?, "wpp.com." Last modified October, 2011. Accessed March 18, 2012. http://www.wpp.com/wpp/marketing/digital/kindle-fire-the-ipad-killer.htm. 19  Lunden, Ingrid. "Forrester: No Android Tablet Has More Than 5% Share vs iPad. How Does Amazon’s Kindle Fire Compare? ." TechCrunch.com (blog), March 05, 2012. http://techcrunch.com/2012/03/05/forrester-no- android-tablet-has-more-than-5- share-vs-ipad-how-does-amazons-kindle-fire-compare/ (accessed March 15, 2012). 20  Bell, Donald. CNET, "Tablets: Bruised and confused at CES 2012 ." Last modified January 14, 2012. Accessed March 15, 2012. http://ces.cnet.com/8301-33378_1-57358766/tablets- bruised-and-confused-at-ces-2012/. 21  CONCANNON, G. "The Difference Between Mobile and Tablet Advertising The Difference Between Mobile and Tablet Advertising ." Advertising Agency Blog (blog), February 21, 2012. http://www.advertisingagencyblog.com/automotive-advertising/the-difference- between-mobile-and-tablet-advertising (accessed March 15, 2012). 22  Apple, Inc, "TV Ad: This Good." Accessed March 15, 2012. http://www.apple.com/ipad/videos/. 61
  • 62. Bibliography 23  Reisinger, Don. CNET, "Amazon fires shot at iPad's screen glare, price in new Kindle ad ." Last modified February 9, 2012. Accessed March 15, 2012. http:// news.cnet.com/8301-13506_3-57374017- 17/amazon-fires-shot-at-ipads-screen-glare-price-in-new-kindle-ad/. 24  Barnes and Noble, "TV Ads: Introducing NOOK Tablet." Accessed March 15, 2012. http://www.barnesandnoble.com/u/NOOK-TV-Ads/379003318/ . 25  ―Kindle fire lights up tablet market‖ October 10, 2011. GMID. Acquired February 20, 2012. 26  Whitney, Lance. ―iPad’s share of tablet market to dip to 62 percentthis year‖ Cnet. February 22,2012 http://news.cnet.com/ 8301-13579_3-57382808-37/ipads-share-of-tablet-market-to-dip-to-62- percent-this-year/#ixzz1nc59Icbu 27  ―Can Any Competitior Catch the iPad?‖ E-Marketer, March 7,2012 http://www.emarketer.com/Article.aspx?R=1008886&ecid=a6506033675d47f881651943c21c5ed4 28  MRI Medimark REPORTER http://ureporter.mriplusonline.com.rlib.pace.edu/selectdemo.asp  29iPad, Kindle Fire Sales help Number of Tablet Owners to Soar over Holiday Season:Pew. The Huffington Post. http://www.huffingtonpost.com/2012/01/23/ipad-kindle-fire-sales_n_1222693.html January 13, 2012. Acquired on March 30, 2012.  30 Pew Internet and American Life Poll. As discovered on the iPoll Question Detail Database. March 4, 2012  Milanesi, Carolina. ―iPad and Beyond: The Future of the Tablet Market. Gartner. September 2, 2012. 31 Accessed on April 4, 2012. 62
  • 63. Bibliography  32 SIMMONS Chart #1. Accessed April 5,2012  33 SIMMONS Chart #2. Accessed April 5,2012  34 SIMMONS Chart #3 Accessed April 5,2012  35 SIMMONS Chart #4 Accessed April 5,2012 36  ("Amazon Is What Customer-Focused E-Commerce Looks Like" 2009 37  "The Economist Group: Media Information :: Rate Calculator." The Economist Group: Media Information. Accessed April 6, 2012. http://www.economistgroupmedia.com/planning-tools/rates/ 38  "Cosmopolitan Media Kit." Conde Nast. Accessed April 6, 2012. http://www.cosmomediakit.com/r5/showkiosk.asp?listing_id=4249792 39  "The New Yorker Media Kit Print | Conde Nast." The New Yorker Media Kit Print. Accessed April 6, 2012. <http://www.condenast.com/brands/new-yorker/media-kit/print/rates>. 40  "Specs 2012 Rate Card." Maxim Media Kit. Accessed April 6, 2012. <http://www.maximmediakit.com/print/specs/>. 41  "TIME Media Kit | US | National Rates." TIME Media Kit. Accessed April 5, 2012. <http://www.timemediakit.com/us/rates-specs/national.html>. 63
  • 64. Bibliography 42  "Food Network Magazine Media Kit | Rate Card." Food Network Magazine Media Kit. Accessed April 6, 2012. <http://www.foodnetworkmediakit.com/advertising/rate-card-first-half>. 43  "Wired Media Kit Print | Conde Nast." Wired Media Kit Print. Accessed April 6, 2012. http://www.condenast.com/brands/wired/media-kit/print/rates. 44  "Sports Illustrated Rate Card." SI Media Kit. Accessed April 8, 2012 <http://simediakit.com/media/property/download/ratecard/SportsIllustrated2012RateCard.pdf>. 45  Ives, Nat. "Vogue Is Ad Age's 2011 Magazine of the Year." Advertising Age. Last modified October 5, 2011. Accessed April 7, 2012. <http://adage.com/article/mediaworks/magazine-a-list-vogue-ad- age-s-2011-magazine-year/230217/>.  46 "Campaign Cost and Budgeting - Facebook Help Center | Facebook." Accessed April 5, 2012. http://www.facebook.com/help/?page=219791638048948  47Del Rey, Jason. "YouTube to Advertisers: You Will Pay $20 CPMs for Dog-On-Skateboard Videos and You Will Like It." Advertising Age. Published February 1, 2012. Accessed April 7, 2012. http://adage.com/article/digital/youtube-advertisers-pay-20-cpms-videos/232456/  48Learmonth, Michael. "Who Gets the Highest Ad Rates Online?" Advertising Age. Published December 21, 2009. Accessed April 7, 2012 http://adage.com/article/digital/digital-advertising- highest-ad-rates-online/141153/  49Blodget, Henry. "JASON KILAR: Here Are My Thoughts On Hulu And The Future Of TV."Business Insider. Accessed April, 2012. <http://www.businessinsider.com/jason-kilar-here-are-my-thoughts-on- hulu-and-the-future-of-tv-2011-2>. 64

Notas do Editor

  1. (A) NOVELNY, &quot;Business &amp; Company Resource Center Current Company: Amazon.com Inc..&quot; Accessed March 18, 2012. http://galenet.galegroup.com.rlib.pace.edu/servlet/BCRC?vrsn=unknown&amp;locID=nysl_me_pace&amp;srchtp=glbc&amp;cc=1&amp;c=1&amp;mode=c&amp;ste=74&amp;tbst=tsCM&amp;tab=4&amp;ccmp=Amazon.com Inc.&amp;mst=amazon&amp;(the whole slide is from the source)
  2. http://phx.corporate-ir.net/phoenix.zhtml?p=irol-irhome&amp;c=97664(B)Bezos, Jeffrey P. Amazon.com Inc., &quot;2010 Shareholder Letter.&quot; Accessed March 18, 2012. http://phx.corporate-ir.net/External.File?item=UGFyZW50SUQ9OTA4ODB8Q2hpbGRJRD0tMXxUeXBlPTM=&amp;t=1. (C)http://phx.corporate-ir.net/phoenix.zhtml?c=97664&amp;p=irol-faqAmazon.com Inc., &quot;FAQs.&quot; Accessed March 18, 2012. http://phx.corporate-ir.net/phoenix.zhtml?c=97664&amp;p=irol-faq.
  3. (E )Amazon.com Inc., &quot;Kindle Fire - Full Color 7&quot; Multi-Touch Display with Wi-Fi - More Than a Tablet.&quot; Accessed March 18, 2012. http://www.amazon.com/gp/product/B0051VVOB2/ref=famstripe_kf.
  4. Whitney, Lance, and First . &quot;One-third of U.S. adults will own a tablet by 2016, says report .&quot; CNET News, March 7, 2012. http://news.cnet.com/8301-1023_3-57392478-93/one-third-of-u.s-adults-will-own-a-tablet-by-2016-says-report/ (accessed March 15, 2012). (12)Friedman, Stan. &quot;The Shape of Things to Come.&quot; Library Journal. 137. no. 3 (2012). http://search.proquest.com.rlib.pace.edu/abiglobal/docview/918980125/1356DE2196F7752F5EB/6?accountid=13044 (accessed March 15, 2012). (11)
  5. Rassweiler, Andrew. &quot;Amazon Kindle Fire Costs $201.70 to Manufacture .&quot; isuppli.com. (2011). http://www.isuppli.com/Teardowns/News/Pages/Amazon-Kindle-Fire-Costs-$201-70-to-Manufacture.aspx (accessed March 15, 2012). (7)
  6. &quot;Kindle Fire Newsstand.&quot; (online forum message). Amazon Press Releases. Novem 11, 2011. http://phx.corporate-ir.net/phoenix.zhtml?c=176060&amp;p=irol- (3)&quot;Amazon Apss.&quot; (online forum message). Amazon Press Releases. Novem 09, 2011. http://phx.corporate-ir.net/phoenix.zhtml?c=176060&amp;p=irol-n ewsArticle&amp;ID=1628440&amp;highlight= (accessed March 15, 2012). (4)&quot;Kindle Owners Lending Library.&quot; (online forum message). Amazon Press Releases. Febru 12, 2011. http://phx.corporate-ir.net/phoenix.zhtml?c=176060&amp;p=irol- (5)
  7. &quot;The New Kindle Family.&quot; (online forum message). Amazon Press Releases. Novem 28, 2011. http://phx.corporate-ir.net/ phoenix.zhtml?c=176060&amp;p=irol- (2)
  8. http://www.engadget.com/2011/09/28/amazon-fire-tablet-unveiled-7-inch-display-199-price-tag/
  9. http://www.adweek.com/news/advertising-branding/kindle-fire-outpacing-first-ipad-137221
  10. http://www.pcmag.com/article2/0,2817,2401552,00.asp
  11. http://www.wpp.com/wpp/marketing/digital/kindle-fire-the-ipad-killer.htm
  12. Lunden, Ingrid. &quot;Forrester: No Android Tablet Has More Than 5% Share vs iPad. How Does Amazon’s Kindle Fire Compare? .&quot; TechCrunch.com (blog), March 05, 2012. http://techcrunch.com/2012/03/05/forrester-no-android-tablet-has-more-than-5-share-vs-ipad-how-does-amazons-kindle-fire-compare/ (accessed March 15, 2012). (9)
  13. Patel, Kunur. &quot;Amazon Kindle Fire Ignite Tablet Media Consumption.&quot; AdAge, Sept 28, 2011. http://adage.com/article/mediaworks/amazon-kindle-fire-ignite-tablet- media-consumption/230086/ (accessed March 15, 2012). (1)Friedman, Stan. &quot;The Shape of Things to Come.&quot; Library Journal. 137. no. 3 (2012). http://search.proquest.com.rlib.pace.edu/abiglobal/docview/918980125/1356DE2196F7752F5EB/6?accountid=13044 (accessed March 15, 2012). (11)Whitney, Lance, and First . &quot;One-third of U.S. adults will own a tablet by 2016, says report .&quot; CNET News, March 7, 2012. http://news.cnet.com/8301-1023_3-57392478-93/one-third-of-u.s-adults-will-own-a-tablet-by-2016-says-report/ (accessed March 15, 2012). (12)
  14. Bell, Donald. CNET, &quot;Tablets: Bruised and confused at CES 2012 .&quot; Last modified January 14, 2012. Accessed March 15, 2012. http://ces.cnet.com/8301-33378_1-57358766/tablets-bruised-and-confused-at-ces-2012/. (10)Bell, Donald. CNET, &quot;Tablets: Bruised and confused at CES 2012 .&quot; Last modified January 14, 2012. Accessed March 15, 2012. http://ces.cnet.com/8301-33378_1-57358766/tablets-bruised-and-confused-at-ces-2012/.
  15. CONCANNON, G. &quot;The Difference Between Mobile and Tablet Advertising The Difference Between Mobile and Tablet Advertising .&quot; Advertising Agency Blog (blog), February 21, 2012. http://www.advertisingagencyblog.com/automotive-advertising/the-difference-between-mobile-and-tablet-advertising (accessed March 15, 2012). (13)Apple, Inc, &quot;TV Ad: This Good.&quot; Accessed March 15, 2012. http://www.apple.com/ipad/videos/. (14)Reisinger, Don. CNET, &quot;Amazon fires shot at iPad&apos;s screen glare, price in new Kindle ad .&quot; Last modified February 9, 2012. Accessed March 15, 2012. http://news.cnet.com/8301-13506_3-57374017-17/amazon-fires-shot-at-ipads-screen-glare-price-in-new-kindle-ad/. (15)Barnes and Noble, &quot;TV Ads: Introducing NOOK Tablet.&quot; Accessed March 15, 2012. http://www.barnesandnoble.com/u/NOOK-TV-Ads/379003318/ . (16)
  16. Simmons
  17. Simmons
  18. Simmons
  19. Simmons
  20. Simmons
  21. (&quot;Amazon Is What Customer-Focused E-Commerce Looks Like&quot; 2009)
  22. Shows girls listening to music on the kindle fire (maybe about a specific artist) – a friend comes up and whispers in their ears – the girls quickly look up magazine article about some celebrity rumored to be in town – (MAYBE)they run out the door (or just appear to be going somewhere) – they are sneaking in to an underground party/concert – they pop up in the crowd to (Adele’s “Set Fire to the Rain” song either being played and/or remixed) – the camera then shows only the stage and the artist/DJ– the camera pans out to show the whole concert/DJ thing is actually being watched on the Kindle Fire by the main girl you saw holding it in the beginning.Sometimes in life there are risks you want/have to take to enjoy the experiences you want to have It takes one spark to kindle (the fire) (the imagination)Sometimes in life, to enjoy the experiences you want to have, there are risks you have to take. Other times there is the Kindle Fire. Movies, Music, Magazines (etc.). The Kindle fire. Fire you can play with.