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SAP Solution Manager Online
Training
@Copyright KNACK IT
TRAINING
Introduction
• Business Process & Solution Maintenance (Solution Directory)
• Business Process Monitoring (BPM)
• EarlyWatch Alert (EWA), Service Level (SL) and Solution Reporting
• Example Scenarios
• Job Scheduling Management
• Process Scheduling Adapter for SAP Solution Manager
@Copyright Knack IT Training
Introduction contd..
• SAP Solution Manager Enterprise Edition
• SAP Solution Manager Overview
• Solution Monitoring
• System and Solution Maintenance (SMSY)
• System Monitoring Administration
• Technical Configuration
@Copyright Knack IT Training
Solution Manager Installation
• Solution Manager CHARM 2008
• Remote Support Overview
• End-to-End Root Cause Analysis
• E2E System Monitoring
• Business Process Monitoring
• Collaboration
• Change Management Functions
@Copyright Knack IT Training
Solution Manager Installation contd..
• Supplement – Cross System Lock
• E2E Change Control Management
• Administrative correction with Change Request Management
• Issue Management
• Normal Correction with Change Request Management
• Sevie Desk – Support Message& OSS
@Copyright Knack IT Training
SAP Solution Manager Change Request
Management
• Change Request Management – Overview
• Change Request Management – Part 1
• Change Request Management – Part 2
• Change Request Management – Development With Release
• Change Request Management – Development Without Release
• Change Request Management – Reporting
• One Transport Order
• Project Request
• Supporting Software Maintenance With SAP Solution Manager
@Copyright Knack IT Training
Solution Manager Diagnostics(RCA)
• Diagnostics strategy
• Solution Manager Diagnostics configuration
• Work centers
• Roadmaps
• Working with Roadmap
• Creating Roadmaps
• Roadmaps Definition
• Roadmaps Authorizations
• @Copyright Knack IT Training
Q&A
• Contact us at info@knackittraining.com
• regcourse@knackittraining.com
Please refer to www.knackittraining.com for further details
@ Copyright KNACK IT TRAINING

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Sap solution manager knack it training

  • 1. SAP Solution Manager Online Training @Copyright KNACK IT TRAINING
  • 2. Introduction • Business Process & Solution Maintenance (Solution Directory) • Business Process Monitoring (BPM) • EarlyWatch Alert (EWA), Service Level (SL) and Solution Reporting • Example Scenarios • Job Scheduling Management • Process Scheduling Adapter for SAP Solution Manager @Copyright Knack IT Training
  • 3. Introduction contd.. • SAP Solution Manager Enterprise Edition • SAP Solution Manager Overview • Solution Monitoring • System and Solution Maintenance (SMSY) • System Monitoring Administration • Technical Configuration @Copyright Knack IT Training
  • 4. Solution Manager Installation • Solution Manager CHARM 2008 • Remote Support Overview • End-to-End Root Cause Analysis • E2E System Monitoring • Business Process Monitoring • Collaboration • Change Management Functions @Copyright Knack IT Training
  • 5. Solution Manager Installation contd.. • Supplement – Cross System Lock • E2E Change Control Management • Administrative correction with Change Request Management • Issue Management • Normal Correction with Change Request Management • Sevie Desk – Support Message& OSS @Copyright Knack IT Training
  • 6. SAP Solution Manager Change Request Management • Change Request Management – Overview • Change Request Management – Part 1 • Change Request Management – Part 2 • Change Request Management – Development With Release • Change Request Management – Development Without Release • Change Request Management – Reporting • One Transport Order • Project Request • Supporting Software Maintenance With SAP Solution Manager @Copyright Knack IT Training
  • 7. Solution Manager Diagnostics(RCA) • Diagnostics strategy • Solution Manager Diagnostics configuration • Work centers • Roadmaps • Working with Roadmap • Creating Roadmaps • Roadmaps Definition • Roadmaps Authorizations • @Copyright Knack IT Training
  • 8. Q&A • Contact us at info@knackittraining.com • regcourse@knackittraining.com Please refer to www.knackittraining.com for further details @ Copyright KNACK IT TRAINING