1. Kevin E. Verrett
7542 Teal Run Drive
Houston, Texas 77071
713.412.0914
kevin.verrett@yahoo.com
verrett_kevin@yahoo.com
Summary:
Seeking employment as a Medical Laboratory Technician/Information Technician in order to utilize and
integrate my past experience and leadership skills with my current lab and computer skills and gain
experience and knowledge in Information Technology.
Education:
 ITT Technical Institute, Information Systems and Cybersecurity, (BS, June 2016)
 ITT Technical Institute, Computer Network Systems, Associate of Applied Science
 USAF, Sheppard AFB, Medical Lab Specialist, Diploma
 Southern University Baton Rouge, Louisiana, Chemistry
Core Competencies:
Clinical Lab:
 Over twenty years experience working in all departments of the core lab.
 Process all laboratory blood and body fluid specimens received.
 Perform, analyze and communicate the results of patient specimens.
 Perform required testing in transfusion services.
 Utilize the laboratory information systems to assist other health care providers in detecting,
diagnosing and treating disease.
 Follow the laboratory’s procedure for specimen handling and processing, test analyses, reporting and
maintaining records of patient test results.
 Maintain records that demonstrate that proficiency testing samples are tested in the same manner as
patient specimens.
 Analyze specimens using approved testing procedures.
 Review and released test results.
 Adhere to the laboratory’s quality control policies, document all quality control activities, instrument
and procedural calibrations and all maintenance performed.
 Follow the laboratory’s established policies and procedures whenever test systems are not within the
laboratory’s established acceptable levels of performance.
 Identify problems that may adversely affect test performance or reporting of test results, correct
the problems encountered or immediately notified the senior technologist or supervisor.
 Document all corrective actions taken when test systems deviate from the laboratory’s established
performance specifications.
 Follow the department’s procedure for reporting STATS or critical results to clients.
 Perform troubleshooting, maintenance and repair of analyzers.
 Maintenance and repair of instruments, these initiatives resulted in decreased downtime, increased
turnaround time and cost reduction for the company money.

2. Verrett 2
Information Technology:
 Interface construction and installation; Windows, Linux, Word, Excel, Power Point, Server 2003,
Server 2008, Cisco Routers, SQL Server 2008, Raptor and Python
 Risk Management
 Knowledge of TCP/IP, DHCP, and DNS, Active Directory and VPNs
 Migration from Windows XP to Windows 7
 Excellent written and oral communication
 Familiar with most hospitals lab information systems
 Knowledge of Microsoft System Center Configuration Manager or Microsoft SMS, Active Directory
(AD), and Windows Server
 Support of Microsoft Office Suite and Operating Systems
 Troubleshooting networking issues
 Previous call center experience
 Demonstrate technical competency
 Analytical and problem solving skills
 Knowledge of Cloud Computing
 Self-starter with the ability to manage multiple tasks over different product lines
 Quick learner of new technologies
 Technical services and support at the network level: WAN and LAN connectivity
 Help desk professional, with skills at evaluating, categorizing, prioritizing and providing first level
resolution of a broad range of user problems. Closing 20-25 tickets per day.
 Can respond quickly and accurately to help desk email requests, log issues, and follow up in a timely
manner.
 Can provide direct resolution of issue relating to user accounts and various software/hardware
problems.
 Experience in installation, migration and upgrading of operating systems
 Has experience, but limited in various programming languages.
 Great customer service experience; face-to-face; email and telephone.
Professional Experience:
University General Hospital, Houston, Texas August 2012 – Present
Med Tech
 Working in all departments of the core lab.
 Processing all laboratory blood and body fluid specimens received.
 Performing, analyzing and communicating the results of patient specimens.
 Performing required testing in transfusion services.
 Utilizing the laboratory information systems to assist other health care providers in detecting,
diagnosing and treating disease.
 Maintain, repair, program and reprogram instruments to decrease downtime, increase turnaround
time and save the company money.

3. Verrett 3
Long View Systems, Houston, Texas April 2013 – June 2013
Systems Consultant: (Migration XP to Windows 7, Marathon Oil)
 PXE booted PCs to initiate migrations
 Resolved hardware failures during the deployments
 Installed class B applications once PCs were re-imaged
 Set up user’s printer on the network
 Resolved problems with migrations such as missing data or applications
 Troubleshoot/installed Class B applications
 Provided best effort assistance with Class C & D applications
 Created tickets to track any issues, including resolved issues, so trends can be identified
 Visited each end-user’s desk to review and picked up PC Build Quality Checklist
 Configured and deployed hardware in accordance with agreed upon SLAs.
 Provided an exceptional first level contact for end users through excellent customer service.
 Reviewed tickets in the Follow up que and worked to complete the tickets to close.
Hewlett Packard, Houston, Texas January 2011 – June 2012
Programming and Testing Tech
 Worked in the Atalla section where the (A160) units were converted into ATM machines (NSP),
programmed, repaired, reprogrammed and readied for use, or reuse in the field. Also programmed
IPAC and smart cards.
 Gained experience with the 1Y section where StrorageWorks units were tested, repaired and readied
for shipment.
 These 2 initiatives resulted in a cost reduction for the company.
Quest Diagnostics Inc., Houston, Texas March 2005 – January 2011
Med Tech II
Houston Physician Medical Associates, Kingwood, Texas February 2004 – April 2006
Technical Consultant and Generalist
Medical Clinic of Houston, Houston, Texas November 1996 – March 1999
Med Tech
East Houston Medical Center, Houston, Texas October 1994 – October 1996
Med Tech
Hermann Hospital, Houston, Texas June 1993 – June 1994
Med Tech
Smith-Kline Beecham, Houston, Texas June 1991 – June 1993
Med Tech
Professional Skills:
 Computers: Interface construction and installation. Windows, Linux, Word, Excel, Power Point, Server
2003, Server 2008, Cisco Routers, and SQL Server 2008, Raptor, Python. Familiar with most
hospitals lab information systems.
 Analyzers Operated: Beckman/Coulter, Olympus, Centaurs, TDX, IMX, Clinitek, Vitek, ACL and many
others.
 Departments: Chemistry, Microbiology, Hematology, Coagulation, Serology, Urinalysis and Blood
Bank.

4. Verrett 4
Qualifications:
 Great customer service experience; face-to-face; email and telephone.
 Veteran Air Force TSGT
 Team player, patient and effective when working with a wide range of personalities.
 Successful in identifying and solving computer related problems.
 Problem orientated, sticking to a task until completed.
 Successful in learning and comprehending new systems and methods.
Accomplishments:
 Valedictorian ITT-Information Technology
 National Technical Honor Society
 ASCP Certification
 Achieved 7th level AFSC 92470
 Highest Honors – ITT Technical Institute
 Phi Mu Alpha Fraternity