4. The Bottom Line on Recognition
Companies with effective employee recognition and engagement
programs realize:
27% Higher profits
50% Higher sales
50% Higher customer loyalty The Gallup Organization 2011
surveyed more than 4 million
employees, 10,000 business units and
30 industries
38% Above average productivity
http://www.hrmreport.com/article/
Recognition-Your-Key-to-Enterprise-
Success/
Companies with effective recognition programs
see:
31% Lower Voluntary Turnover Bersin Deloitte study based on the
results of two online surveys of 834
organizations conducted between
January and May 2012. : http://
than their peers with ineffective recognition programs. www.bersin.com/News/Content.aspx?
id=15543
5. Types Of Employee Recognition
Tenure (Years of Service) Most widely used, least effective
Works great for some, but not all
Performance (Top Sales Rep)
job functions
Company Values (Innovation Effective method for reinforcing
award) company values and culture
Peer-based Recognition Most effective method for
(employees nominate/award driving high employee
each other) engagement
6. Employee Recognition Trends
Past Present/Future
Tenure/Years of
Recognition Type Values-based Awards
Service Awards
Award decision- Bottom-up: Peer-
Top-down
making based recognition
Scheduled (Quarterly
Communication Real-time/instant
or Annual Meetings)
Administration Manual/Paper Automated/Online
Physical Awards &
Format Online/virtual
Trophies
Professional brand &
Rewards Prizes/cash
reputation building
7. Benefits of Peer-Based Recognition
•Gives everyone the ability to recognize; Thanks with a
results in more recognition from more
places Zumobi, is a fast-growth mobile
technology company, named one
of the Best Companies To Work
•Encourage employees to become active
For. They implemented a peer-
based recognition program with
MeritShare and saw a 5x lift in
participants in driving desired behavior, not recognition.
I was happy to see
just observe recognition being shared
in all parts of the
company. Reading the
•Employees see things that managers recognition gave me
much better visibility.
The social features also
don’t, silent stars get noticed made sure more people
knew about key
accomplishments in our
growing organization.
•Enable employees to think and act like -Ken Willner, Zumobi CEO
managers. Train future leaders
8. Best Practices: Peer-Based Recognition
• Create awards based on company values
• Tell the story & the reason for Vungle, is a San Francisco based
advertising company funded by
recognition Google Ventures. One of their
key company values is persistence
They created a custom
MeritShare award called “The
Honey Badger” for employees to
•Share the recognition: amplify excellence
nominate each other. At the end
of the month,Vungle founder Zain
Jaffer picks a winner.
“I love how our team
interacted on MeritShare.
•Don’t wait, recognize immediately. Our Honey Badger award is
a great reinforcement of
our values and a fun talking
Motivate quicker to move faster piece to show new recruits
our unique culture."
Zain Jaffer, Vungle CEO
•Get managers/leaders to set an example
9. MeritShare: Recognition made easy
•Online, no software to install, easy
set up
•Customize in minutes with company
logo, custom award names & design
•MeritShare works on leading desktop
and mobile web browsers
•All Recognition Types: Peer, Values,
Tenure, Performance
10. MeritShare is Easy To Use
MeritShare sets up a custom
recognition wall for each company
where employees can nominate and
award each other
Give an award in one click
11. How MeritShare Works
The Award-receiver is notified by email
with a link to an award page created for
each employee which lists all awards
received and given.
The award is published on the
recognition wall MeritShare sets up for
each company. Other users can
comment on an award.
13. MeritShare Employee Engagement
Dashboard
Employee engagement analytics
•Awards sent
•Visits
•Email interaction
Analytic-driven action
•Reminders sent to non-engaged employees
Results scored against MeritShare network aggregate
•Your company engagement compared to the network
average index based on over 100 companies
14. Questions: Peer-Based Recognition
• How do you avoid abuse?
•Make peer-based nominations open for anyone in the company to see
•Let senior leader or manager pick from the best nominations
•Require nominator to share the story and specific reason for the recognition
•Track awards sent and received by employee
•Don’t attach big prizes or monetary awards that create incentives for abuse
•How much should you spend on rewards?
•Do not spend a lot of money on the prizes. There is not a one-prize fits all solution. Prize
catalogs assign a dollar value to one’s contributions and can often turn the act of recognition
into disappointment if not enough points are earned.
•Select a peer-based recognition system that is simple, online, and doesn’t require you to
buy prizes and points.
15. Questions: Peer-Based Recognition
•How do you get a peer-recognition program started?
•Test it out with a large team or division first of +50 people or more
•Publish & share recognition: use email to push out weekly recognition summaries and reminders
to give recognition
•Get a couple of senior leaders & employees to kick-start the peer-based recognition
16. MeritShare: Additional Resources
Customer Testimonials
"I'm really happy with how well MeritShare has worked, it hasn't taken any time to manage, I'm definitely
recommending it to my HR roundtable" Caitlin Pass, HR - Zumobi
Video Interview
Video Demonstrations
30 Second MeritShare Overview
5 Minute Video Demonstration
MeritShare In The News
Venturebeat: MeritShare finds a way to gamify employee recognition
Geekwire: MeritShare aims to help companies motivate, retain teams
http://www.govtech.com/geospatial/GovTech-Innovators-Travis-Pearl-Co-Founder-of-MeritShare.html
Make Their Day: Employee Recognition That Works
Boost Employee Recognition With MeritShare
MeritShare: A New Way To Reward Top Performers
Yahoo News
HR.com: Top 5 Reasons You Need Peer Based Recognition