1. Talkamatics A.Ravikiran Chief Operating Officer Carolina Technologies (P) Ltd & Devas Technologies (P) Ltd

2. How to Eat an Elephant

3. Of Course One Bite at time!!!

5. “ Killing time murders opportunities.”

7. If you want to make big changes in your life, start by making small ones.

8. Taking on the Communication Goliath

12. The Elements Spoken Word Written Word Visual Images Body Language

13. The Communication Process SENDER (encodes) RECEIVER (decodes) Barrier Barrier Medium Feedback/Response

14. Is Communication Important?

18. We don’t need explain any further COMMUNICATION IS IMPORTANT

19. The Basic of Communication Protocol

22. The First Step Listening Skills

23. Hearing Vs Listening Hearing – Physical process, natural, passive Listening – Physical as well as mental process, active, learned process, a skill .

26. Verbal Communication We may often think that, having good communication skills is all about the ability to speak well….. Or all about “SPEAKING.”

29. Speaking

48. Non Verbal Communication

49. Non Verbal Communication

51. BEWARE THROUGH OUT YOUR LIFE OF JUDGING PEOPLE BY THEIR APPEARANACE JAPANESE PROVERB

52. Money has a Direct Relation with the Gesture Wrinkled purse make wrinkled faces. (English proverb)

54. Before people started speaking languages. Gestures were the only medium of communication & of revealing one’s intensions

55. Strictly speaking between 60 to 80% of our message is communicated through our body language

57. Fear

59. Anger

60. Surprise

61. Happiness

62. Disgust

63. Sadness

64. Telling a Lie

65. Attention

66. Fear or Frustration

67. Winning Face

68. Eyes gives us a definite impression about a person in front of us

70. Eyes which can find out the behavior

71. Eye contact

72. Eye contact signals need for affiliation, an involvement with the other person

73. Eye is the window of the mind

74. Maintaining good eye contact shows respect and interest in what they have to say.

78. Hand shake (shook hand)

79. Submission

80. Dominance

81. Equality

82. Double Handed Shake Trust and affection Intimate friends or relatives

83. Globe Hand Shake The person initiating such a gesture offers his right hand to the person in front for hand shake and then puts left his trustworthiness

84. Finger tip hand shake It show that there is a lack of trust in the self and in the other person

85. Stiff Arm Thrust A person wishes to keep the other at a distance

86. Dead fish handshake There is no warmth feeling. It is life less

87. When a person rubs his palms together he is communicating something positive News of success. Cheerful

88. Raised Thumbs Ok

89. Folding of one or both the arms across the chest is an indication Coming threat or occurrence of some undesirable event

90. Stand arm cross gesture is common When one is among strangers and presume insecure

91. Suppose arm are gripped tightly it indicates The person is waiting for a call or anxious to know a thing that is unfamiliar

92. Folding arms indicates the social status also Boss intends to speak to his juniors