10. Organizational and Phase 1 – Preparing for change
Define your change
management strategy
Individual Approach Prepare your change
management team
Develop your
sponsorship model
• At an organizational level
– Using a structured change Phase 2 – Managing change
management approach Develop change management plans
– Engaging sponsors in the
change process Take action and implement plans
• At an individual level
– Building change competency Phase 3 – Reinforcing change
of managers and supervisors Collect and analyze feedback
– Equipping employees to have Diagnose gaps and manage readiness
the right conversations about Implement actions and
change and how the change celebrate successes
impacts them
11. Phase 1 – Preparing for change Assessing the Creating a change
Sizing the change
Define your change organization management strategy
management strategy
Prepare your change
management team
Assessing team Preparing the change
Acquiring resources
competencies management team
Develop your
sponsorship model
Assessing sponsor Developing sponsor
Identifying sponsors
competencies models and enabling
and stakeholders
Phase 2 – Managing change sponsors
Develop change management plans
Take action and implement plans
Outputs:
Sizing the change profile
Organizational attributes profile
Phase 3 – Reinforcing change Change management strategy guidelines
Collect and analyze feedback
Change management team structure
Sponsor structure and responsibilities
Diagnose gaps and manage readiness
Implement actions and Phase 1 : Preparing for Change –
celebrate successes
assesses the current state and prepares
for the transition.
12. Phase 1 – Preparing for change
Define your change
management strategy
Prepare your change
management team
Develop your
Desired outcomes
sponsorship model
Awareness
Organizational attributes
Change characteristics
Phase 2 – Managing change Desire
A
Develop change management plans D Customized
Knowledge activity
K design
A
Take action and implement plans Ability
R
Reinforcement
Phase 3 – Reinforcing change
Collect and analyze feedback
Outputs:
Diagnose gaps and manage readiness
Communications plan
Supervisory coaching plan
Training plan
Implement actions and
celebrate successes
Readiness management plan
Sponsor roadmap
Project team activities
Phase 2 : Managing Change -- can be linked Master schedule
to the transition phase.
13. Phase 1 – Preparing for change
Define your change
management strategy
Prepare your change
management team
Phase 3 – Reinforcing Change -- provides
Develop your a framework for assessing and reinforcing
sponsorship model
progress within the future state.
Phase 2 – Managing change
Develop change management plans
Take action and implement plans
Assessing effectiveness
Auditing compliance Analyzing change
Listening to employees
with new processes,
of management
and gathering feedback
systems and roles effectiveness
Phase 3 Reinforcing change
–
Collect and analyze feedback
Identifying root causes
Identifying root causes Enabling sponsors and
Developing corrective
Developing action plans
related pockets of
and to readiness
action plans
coaches to manage
Diagnose gaps and manage readiness resistance readiness
resistance
Implement actions and
celebrate successes Celebrating early Conducting “After action
Implementing action plans
Implementing corrective
successes and reviews” and
action
reinforcing the change transferring ownership
