1. Kaushik Mitra
1709/4, Govindpuri Extention
New Delhi-19
Email: KAUSHIK_SEP@REDIFFMAIL.COM
Mobile: +91-8010087418
Experience and Skill Summary
Software professional with around 8 years of experience in Microsoft technologies in development
for large corporate across industry verticals. Efficient technical and problem solving skills, Excellent
skills in in coding and customization of Web based applications,bug fixing, ability to support
applications for both frontend in ASP.NET 2.0/3.5/4.0, C#.NET,VB.NET with backend database SQL
server 2005/2008,ORACLE 11 g.
Apart from that I have good knowledge of SHAREPOINT 2010 SERVER installation and
SHAREPOINT 2010 ADMINISTRATION(MOSS 2010).
Considerable good knowledge in SQL Server 2005/2008 Reporting Services.
Eagerness to learn new technologies like HTML5, Cloud Computing, Big Data and
take self- initiative to make new implementations.
Profile
Team Lead for BPM Application, Customised software
development and support to Indian and Multinational
customers.
Other Significant Activities :-
1) Understanding the business requirements from the Buisness related documents
and taking all workable actions accordingly.
2) Leading a team of 5 members.
3) Understanding the prioritization of the client’s work activities and delivering it to
UAT accordingly.
4) Regular conference call with the client to make all the communications transparent.
5) Eagerness to learn different technologies like UBUNTU, JAVA, SQL Server etc
6) Also undergoing training for Big Data Technologies (Hadoop, Hive, PIG, SQOOP ,
Flume.. etc) so that analysis of wide range of datasets can be done properly and
taking the most relevant decision of any business problem.
Current Location
Mumbai
Preferred Location
Kolkata, Delhi/ NCR, Mumbai, Pune, Bhubaneshwar, Bangalore, Hyderabad etc.

2. Certification
1) Microsoft Certified Technology Specialist
Certification / Version - .Net Framework 2.0: Web Applications
2) HIPAA Training Certificate
Educational Qualification and Achievements
Post Graduation
 MCA from Institute of Technical Education and Research , Bhubaneswar ,2003-2006 under
Biju Pattnaik University of Technology , Rourkela , Orrisa
 C.G.P.A. – 7.74 (Out of 10)
Graduation
 B.Sc Math(Hons) from City College , Kolkata,2000-2003 under University of Calcutta.
 Passed
Class 12th
 Central School Dakra, Ranchi under CBSE board in the year 1999.
 Percentage- 70.6
Class 10th
 Central School Dakra, Ranchi under CBSE board in the year 1997..
 Percentage- 71.4
Work Experience
Current Organization: Newgen Software Technologies Limited
Duration: Since Oct. 2009 – Till Date
Designation: Team Leader
Location: New-Delhi
Work Experience
Previous Organization:TUKATECH , INC.
Duration: Since Feb 2007 – Oct. 2009
Designation: Software Developer
Location: Gurgaon, Haryana
Current CTC
13 Lakhs Per Annum (in INR)
Expected CTC
Negotiable
Notice Period
30 days.
Areas of Specialization
 ASP.NET 2.0/3.5/4.0, C#.NET,VB.NET
 AJAX
 SQL SERVER 2005 / 2008
 N-TIER ARCHITECTURE

3.  WEB-SERVICES
 CREATION OF ASSEMBLIES (DLLs)
 Knowledge Of Design Patterns
 Creating Reports by SQL SERVER Reporting Services 2005/2008
 SHAREPOINT 2010 ADMINISTRATION(MOSS 2010)
Current Role and Responsibility
 Team Leader- Leading a team of 5 professionals.
 Requirement Analysis
 Coding in C#.net,vb.net, bug fixing
 Customization as per client’s requirement .
 Unit Testing
 Integeration of third party online tools .
 SQL SERVER application programming which includes Views,StoredProcedures
Triggers,Indexing etc.
 Working in Visual Studio Integrated Development Environment (IDE).
 Application Implementation in Windows OS.
 Online Client side support to the CLIENTS of USA.
 Deployment in UAT and in Production.
Projects
Undertaken

Nov. 2009- Dec 2010 HP Exstream Application (CCM Tool)
Client WellCare, USA
Role in Project • Designing of template using HP Exstream 7.0.609/8.0.305 and
generating PDF.
• Testing of the designed template and then deploying at the UAT
• Troubleshooting the bugs of the designed templates which are
being reported on HP Quality Center
• Troubleshooting of Production related issues.
Operating Environment &
Development Tools
HP Exstream 7.0.609/8.0.305, Windows Server 2003 Professional R2
Team Size 5

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Jan 2011- Oct 2011 Claim Process
Client Wellcare
Role in Project As a team member, I worked for coding, designing, UAT/ PROD issue

4. resolution and interaction with client as well.
Operating Environment &
Development Tools
Newgen BPM Suite(OmniDocs,OmniFlow,OmniScan) ,
Application Server:-JBOSS
DB Server:SQL Server, OmniFlow 9
Description
Wellcare procured Newgen OmniFlow for managing and tracking of health
claims, With following benefits
• Centralization of Business Processes
• Tracking and Control of Claims
• Reduction in TAT
Nov.2011- Sept. 2012 Account Opening
Client Union Bank of India
Role in Project As a team member, I worked for coding, designing, UAT/ PROD issue
resolution and interaction with client as well.
Operating Environment &
Development Tools
Newgen BPM Suite(OmniDocs,OmniFlow,OmniScan) ,
Application Server:-Oracle 10g
Web Server:-JBOSS 4.0.2,DB Server:Oracle 10g,OmniFlow 9,OmniDocs 7
OS: Windows Server 2008
Description Account opening process is the first interaction of the customer with the
client that makes a customer satisfaction a crucial factor. The Bank should
be able to show customer responsiveness by complying with the best
practices in the industries and achieving short turnaround time for the
process.
The business drivers for automating the processes for the Bank are:-
• Centralization of Business Processes
• Tracking and Control of Business Processes
• Reduction in TAT
• Tracking Physical Documents as per Central Bank Guidelines.
Oct. 2012-Nov. 2013 Loan Image Enablement
Client Union Bank of India
Role in Project As a team member, I worked for coding, designing, UAT/ PROD issue
resolution and interaction with client as well.

5. Operating Environment &
Development Tools
Newgen BPM Suite(OmniDocs,OmniFlow,OmniScan) ,
Application Server:-Oracle 10g
Web Server:-JBOSS 4.0.2,DB Server:Oracle 10g,OmniFlow 9,OmniDocs 7
OS:HP UX
Description The purpose of this process is to digitize the physical copies generated
throughout the life cycle of Loan Processing and disbursement. Making
these documents available to all department users through system to
facilitate the various decisions made during processing of the loan
application,User can also track the physical movement of document.
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Dec 2013- April 2014 TCU Document management
Client Max New York Life Insurance
Role in Project Team Leader and is responsible for end to end discussion with client
onshore and offshore Also responsible for sending day to day status to
client and conducting daily calls.
Operating Environment &
Development Tools
Newgen BPM Suite(OmniDocs,OmniFlow,OmniScan) ,
Application Server:-WebSphere Clustered DB Server:Oracle 10g
OS:IBM AIX,Omni|Docs 6.0.2
Description This system is used for handling the large no of document of different
departments,handling of complex level of authorization.

May 2014-Dec 2014 Agent & Employee Termination System
Client Max New York Life Insurance
Role in Project Team Leader and is responsible for end to end discussion with client
onshore and offshore Also responsible for sending day to day status to
client and conducting daily calls.
Operating Environment &
Development Tools
Newgen BPM Suite(OmniDocs,OmniFlow,OmniScan) ,
Application Server:-Websphere Clustered DB Server:Oracle 10g
OS:IBM AIX,Omnidocs 6.0.2,Omniflow-7.0
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Description This is used for end to end tracking of Agent termination,
Key feature of this process are
1)Quick Faster and hassle free Processing of Documents

6. 2)Paper Less Documents Processing @HO
3)Transparency in Document Processing
4)Easy access to candidate's/ Agent's Information
5)Easy Extract of current WIP
6)Individuals performance can be effectively measured
Omniflow Product Suite is integrated with following Third party tool
1)Agent contracting system which is build on Omniflow 7.0.
2)My Agent using DB linking for fetching Agent details.
Jan. 2015- May 2015 Document Management
Client State Bank of Mauritius
Role in Project Team Leader and is responsible for end to end discussion with client
onshore and offshore Also responsible for sending day to day status to
client and conducting daily calls.
Operating Environment &
Development Tools
Newgen BPM Suite(OmniDocs,OmniFlow,OmniScan) ,
Application Server:-WebLogic 11g
DB Server:Oracle 11g, OmniFlow 9,OmniDocs 7
OS:Windows 2008
Description This is designed for online Online documents repository with the help of
Newgen OmniDocs, user can view the document at any time from any
location. This system is integrated with following systems
Finacle, Internet Banking, FINONE,MICE,CRM etc..
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July 2015-Dec 2015 Document Management
Client New India Assurance (NIA), Mumbai
Role in Project • Leading Team
• Analyzing the SRS for the insurance feasibility for different
business processes like MARINE, CARGO, Motor etc
• Managing the team for Coding for different processes.
• Closing UAT and PROD issues
Operating Environment &
Development Tools
LINUX, ORACLE 10 G, OMNIFLOW 9.0

7. Description 1) Document Management
2) Online status of claims registered
3) Escalation of the status to higher authorities if the claim was not addressed in
expected time.
4) Claim Approval and final settlement.

Jan. 2016- Till Date Document management
Client National Caribbean Bank, Jamaica
Role in Project Team Leader and is responsible for end to end discussion with
client onshore and offshore Also responsible for sending day
to day status to client and conducting daily calls.
Operating Environment &
Development Tools
LINUX, ORACLE 11 G, OMNIFLOW 9.0, MOSS 2010, Windows Server
2008
Description Document management in Sharepoint, Online status tracking of customer data and
integration with Online customer portal.
Personal Information
About Myself: I have a creative and very curious mind with talent for creativity. I feel
confident in any given situation and can work efficiently and effectively. My
strengths include hard work, sincerity and dedication towards carrying out
my responsibility.
My masters degree in Computer Applications has enhanced my logical and
practical outlook. Further my Post Graduation in Computer Applications
(MCA) impart me an in-depth knowledge of computers and Information
Technology. This gives me invaluable insight into IT environment and has
prepared me to take head-on any challenge life has to offer.
Languages: English, Hindi,Bengali
Gender: Male
Marital Status: Married
Father’s Name: Sh. Bimalesh Chandra Mitra
Passport No.: G9150888
PAN: AQJPM6395B

8. Date: November 05, 2016
Place: Mumbai, INDIA
(Kaushik Mitra)