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Leveraging the power of
Kaseya Network Monitor
Jeff Keyes - Product Marketing
Kirk Feathers - Product Specialist
Availability Problem
2
Classic Break - Fix
Capacity Problem
Resolution Problem –
Who do you send to fix the issue?
VS
User Quality Problem
Monitoring
6
Monitoring +
Manual
Remediation
Monitoring +
Automated
Remediation
Kaseya Monitoring Solutions
• Currently
– Kaseya Network Monitor (Standalone) V5
• Primarily Gateway Based
– Kaseya Classic Monitoring (VSA)
• Primarily Agent Based
• Soon!
– Kaseya Monitoring Solutions
• Includes Kaseya Network Monitor 5.0 Integrated
• Includes Kaseya Agent Based Monitoring
• Includes embedded module monitoring
KNM Monitors – Shipping 45+
Kaseya’s Monitoring Solution
Blended Probes / Unified Platform / Remediation
Monitoring
Agent Based
Gateway Based
Templates & Policies
SNMP, WMI, Lua, Agent
Virtualization
Alerting
Email
SMS
Time of Day
Admin Groups
Remediation
Actions
Agent Procedures
Live Connect
Service Desk & PSA
Platform
Scheduling &
Management
Reporting Services
Kaseya Modules
KNM Integrated Top Benefits
• Completely Integrated
– Users, Authentication, Organizations, Roles, Scop
es
– Ticketing and Service Desk
– Notifications
• Gateway Deployments via Agent
• World class monitoring
– SNMP V1, v2c, v3 & trap support
– Bandwidth including in/out
– Log & Storage
– Environment & Hardware fault
• Completely revamped & simplified UI
Discovery Integration
Deploy Gateway
Walkthrough
Futures
• NetFlow / Sflow / JFlow
• Easy Monitoring
• Log Monitoring
• Deeper Recognition & Templates

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Kaseya connect 2013: Leveraging the power of Kaseya Network Monitor

Notas do Editor

  1. 1. System Availability If you aren’t monitoring your systems, who lets you know when something is down?- Number of people affected by outage increases logarithmically with time- Reduced downtime wtih a monitoring solution
  2. 2. Capacity & Performance PlanningWhat will you do when capacity has been exceeded (and how much downtime will that include and when will it happen)?- How do you know when you need better hardware for your servers?- How do you know if your routers are keeping up?Baseline & Trend - the process of finding out where things are today and what rate are they being consumed.Key questions IT managers should know are- When will your servers run out of [hard disk / memory / CPU / Network]?- When will your network infrastructure between [location a] and [location b] be used up
  3. 3. Automated Problem Resolution as an action of monitoringWho do you send to solve problems?(Usually the most expensive guy)Non Automated resolution- Costly as one off action- Reactive- Unpredictable time investment- Typically requires expensive resourcesAutomated resolution- Predictable, repeatable, reliable- Further reduces downtime- One time investment available for - whole team
  4. Check quality of service, not just machines / processesHave you ever had all of your Exchange services running, yet it wasn’t sending email out?- Ability to do synthetic transactions- Send a test email and track roundtrip - Database transactions- Webpage queries
  5. This will require SOME work
  6. Discovery utilizes multiple techniques to find devicesThese are promoted as assets and then made available to the other modules like Kaseya Network Monitor
  7. Monitoring starts when the gateway have been deployed by an agent.Monitors are applied based on the type of the asset.This policy driven mechanism will save our users allot of time setting up monitoring.