Kartrocket is offering good service of carrier products of Amazon and increase sell online amount of Amazon rapidly.

1. Amazon Sellers: Frequently Asked Questions for
KartRocket
eCommerce Software for Indian SME’s

2. FREQUENTLY ASKED QUESTIONS for Amazon Sellers on KartRocket

3. Q. How shipment works for Amazon orders.

4. A. We provide online panel to Amazon seller to manage their shipment which is fully
automated. Which means the merchant does not need to go to the courier companies
panel to get the AWB number or to get the tracking details, all the process like the
AWB number allocation, Printing of the Shipping Label, tracking of the order and the
pick-up notification happen on the panel (only FedEx and Aramex pick-up is
automated).

5. Over and above this Amazon sellers on a click of a button Import all orders from their
Amazon panel to their ShipRocket platform and from there process shipping of the
orders, also once the orders a processed they shipping information can be sent to the
Amazon panel in a bulk Fashion.

6. Q. How does automatic shipping work?

7. A. ShipRocket is one of its kind shipping platform which offers features,
services and competitive pricing to all. The system is envisioned to be as
automatic and as easy to use as possible. Following are some key features:

8. It’s Smart:
When you receive an order the system provides you with several shipping options
based on the pincode serviceability of the courier companies. And then simply from
the list select the courier company that is either the cheapest or most trustworthy..or
may be both.

9. It Automatic:
We provide an online shipping platform to merchant to manage their shipmentsin a
fully automated fashion. Which means the merchant does not need to go to the
courier companies panel to get the AWB number or to get the tracking details, all the
process like the AWB number allocation, Printing of the Shipping Label, tracking of the
order and the pick-up notification happen on the panel (only FedEx and Aramex pick-
up is automated).

10. Especially for Amazon:
Over and above the automated shipping, Amazon sellers on a click of a button can
Import all their orders from their Amazon panel to their ShipRocket platform and from
there process shipping of the orders, also once the orders a processed they shipping
information can be sent to the Amazon panel in a bulk Fashion.

11. Lower Rates
Shiprocket offers its merchants the best rates in the market form the best courier
companies and logistics providers in the country and International. No more worries
of huge shipping costs and minimum billing.

12. Maximum Reach
Shiprocket with it conglomerate of impanelled courier providers offer more than
12000 pre-paid and over 6500 COD pincodes all across the country, which is more
than most of the best know ecommerce companies in the country.

13. Seamless Integration
Since we have API based real-time integration with all courier companies on our
panel, you will be able to see a list of couriers that provide service to an order. Pick
one, and a Way Bill number is generated automatically. A shipping label is also
generated on the fly. Then you select the orders you want to dispatch, and generate a
pick-up.It’s really that simple.

14. Payments and COD
We also collect and reconcile Cash On Delivery on your behalf and remit the same in
fixed batches.

15. Q. Do we provide multi-point pickup?
A. Currently this feature is not available in our platform, but it is on the roadmap and
will be available very soon.

16. Q. Who will do the packaging?
A. Its merchant responsibility to pack his article after assigning order.

17. Q. What about the pickup?
A. There is a button “Generate pickup” to assign pickup. So, after assigning
order,merchant need to click on generate pickup and he will get the confirmation
message with token no. and pickup boy will come at merchant registered address for
pick up. The process may vary from provider to provider.

18. Q. Can merchant ship there orders other then Amazon.
A. We have a product “Shiprocket” through which you can ship all your orders
including Amazon, e-bay, etc…To get the shiprocket plan click on www.shiprocket.co /
Download proposal here.

19. Q. How is customer notified?
A. Systems comes inbuilt with SMS and Transactional Email, which are sent to the
customer at different important intervals during the delivery process.

20. Q. What are the point merchants should keep in mind while processing order.
A. Following are the points merchants should take care off.
Cut off time to generate pickup is before 15:00hr Mon-Sat. No pickup is generatedon
Sunday.
Always take signature and Mobile no. of pickup boy on manifest for record.
Update shipping information on Amazon panel after assigning order.

21. Q.What are the process to ship Amazon order.
A. Following are the step by step process to assign your order for pick-up and
delivery.(Click on the link to download files)

22. Step1. Import order from Amazon (Click here to download PPT ) (Click Here to watch
Video)
Step2. Process order for shipment (Click here to download PPT) (Click Here to watch
Video)

23. Step3. Generate Pickup (Click here to download PPT) (Click Here to watch Video )
Step4. Print Shipping Label, Invoice & Manifest. (Click Here to Watch Video )

24. Step5. Update shipping info on Amazon(Click here to download PPT).( Click
Here to watch Video )

25. Click to create your eCommerce store
For enquiries, call at +91-9015644441