1. Karen Harman
905 E. Esther Street – Taylorville, IL 62568
217-855-2180
khladybug@yahoo.com
Summary of Skills
 Obtain and compile copies of loan applicants’ credit histories, corporate financial
statements, and other financial information.
 Verify and examine information and accuracy of loan application and closing documents.
 Interview correspondent clients to obtain applicants’ personal and financial data and to
assist in completing applications.
 Review loan agreements to ensure that they are complete and accurate according to
policy.
 Assemble and compile documents for loan closings, such as title abstracts, insurance
forms, loan forms, and tax receipts.
 Meet with applicants and answer questions and advise customers regarding types of
loans, credit options, transactions, terms of services, and the process.
 Contact clients by mail or by telephone concerning acceptance or rejection of loan
purchase.
Summary of Experience
Loan Documentation Specialist IV 05/2003 – 05/2015
Wells Fargo Home Mortgage, Springfield, IL
Worked as team lead on large, bulk trades, analyzed loan documents, and trained other
team members.
Loan Documentation Specialist II 06/2001 – 05/2003

2. Karen Harman
Wells Fargo Home Mortgage, Springfield, IL
Awards and Recognition
Best Shot Award (5)
Team Excellence Award (2)
Employee of the Month (2)
Service Excellence Award (2)
Summary of Education
Richland Community College, Decatur, IL
Associate in the Arts (History)
Mt. Zion High School, Mt. Zion, IL
Diploma

3. Karen Harman
Knowledge/Skills/Abilities
Customer and Personal Service – Knowledge of principles and processes for providing
customer and personal services. This includes customer needs assessment, meeting quality
standards for services, and evaluation of customer satisfaction.
Economics and Accounting – Knowledge of economic and accounting principles and practices,
the financial markets, banking and the analysis and reporting of financial data.
English Language – Knowledge of the structure and content of the English language including
the meaning and spelling of words, rules of composition, and grammar.
Clerical – Knowledge of administrative and clerical procedures and systems such as word
processing, managing files and records, stenography and transcription, designing forms, and
other office procedures and terminology.
Mathematics – Knowledge of arithmetic, algebra, geometry, statistics, and their applications.
Computers and Electronics – Knowledge of computer hardware and software, including
applications.
Active Listening – Giving full attention to what other people are saying, taking time to
understand the points being made, asking questions as appropriate, and not interrupting at
inappropriate times.
Speaking and Speech Recognition – Talking to others clearly, to convey information
effectively and the ability to identify and understand the speech of others.
Judgement and Decision Making – Considering the relative costs and benefits of potential
actions to choose the most appropriate one.
Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of
alternative solutions, conclusions or approaches to problems.
Social Perceptiveness – Being aware of others’ reactions and understanding why they react as
they do.
Reading and Oral Comprehension and Communication– Understand written documents and
ability to listen to and understand information and ideas and ability to communicate effectively
through written and spoken means.

4. Karen Harman
Deductive and Inductive Reasoning – The ability to apply general rules and/or pieces of
information to specific problems to determine conclusions or determine relationships among
seemingly unrelated events.