Mais conteúdo relacionado Semelhante a True Drivers of MDM webinar (20) True Drivers of MDM webinar1. The True Drivers of MDM
Empowering Business Ownership of Data
Kalido Webcast, May 10, 2012
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2. Logistics
Attendees will be on mute for the call
Type your questions into the Questions box
Webcast is being recorded and will be available
for replay
Request a copy of today’s slides by sending an
email to: marketing@kalido.com
Join the conversation online by using the #Kalido
hashtag. Follow us @kalido !
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3. Today’s Speakers
Darren Peirce
CTO, Kalido
John Evans
Director of Product Marketing, Kalido
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4. Agenda
Best practices in amplifying the business ownership of
the data
Emerging trends for the future of business-owned
master data
The role of MDM technology and processes in driving
the point of action to the business rather than IT
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5. Trends in Master Data Management
Manage every domain - ideally in a single technology
Include all parties in the stewardship process
Enforce governance and measure compliance
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6. The Problem
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7. Traditional Approach to MDM: Knowledge
Master Data Knowledge
Low High
IT Business
Application Users
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8. Traditional Approach to MDM: Effort
Master Data Knowledge
Low High
Focus of Effort
High Low
Systems Knowledge
IT Business
Application Users
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9. Resulting Knowledge Gap
Master Data Knowledge
Low High
Focus of Effort
High Low
Systems Knowledge
IT Knowledge Gap Business
Application Users
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10. Data Stewards to Fill the Gap
Master Data Knowledge
Low High
Focus of Effort
High Low
Systems Knowledge
IT Knowledge Gap Business
Data Stewards Application Users
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11. Why is Business Involvement Critical?
Reasons for Active Business Involvement:
Knowledge
Timeliness
Challenges With NOT Involving Business Teams:
Sustained Adoption
Addressing Real Business Problems
Continuous Refinement
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12. Example Collaboration Needs
Semantic Consistency
“This is what my other business user group thinks is meant by
MSA Codes – do you agree?”
Business Rules
“If the customer has not transacted with us for more than 12
months, do we consider him inactive?”
Business Processes
“What’s the earliest touch-point we have within our company
where we’d find out if our customer has changed jobs?”
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13. In Summary
Knowledge
– The Knowledge is in the business
Timeliness
– Timely access fresh data is predicated on business involvement
Sustained Adoption
– Can only be achieved if the business is actively involved
Address Real Business Problems
– Otherwise it’s yet another database to synchronize
Continuous Refinement
– Otherwise the business will develop their own tactical, silos
Collaboration Needs to Occur to Discuss:
– Semantic Consistency
– Business Rules
– Business Processes
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14. State of Collaboration Today
What is the level of data collaboration between business and IT?
Business-IT collaboration related to data is pervasive 82% of respondents don’t
throughout the enterprise.
have effective
collaboration between
business & IT
Business-IT collaboration on data is institutionalized as a
routine activity even in the absence of a major initiative.
Collaboration clearly exists. It is intense during a major initiative
but is ad hoc on a day-to-day basis.
Rigid boundary exists between business and IT with little
collaboration.
0% 10% 20% 30% 40% 50% 60%
Source: Kalido Data Governance Maturity Assessment on Kalido Website (277 respondents)
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15. State of MDM Adoption
How does your organization manage master data?
Master data resides in disparate 3%
6%
applications and is unmanaged.
Single or multi-domain MDM is
implemented but lacks governance.
MDM platforms work w/central data
governance app to implement/execute 32%
enterprise master data policies.
Master data complies with enterprise data 59%
policies and rules at the points of origin.
Only 9% of respondents
have effective enterprise
MDM programs today
Source: Kalido Data Governance Maturity Assessment on Kalido Website (277 respondents)
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16. How To Amplify Business
Ownership Of The Data?
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17. 4 Things To Consider
Understand how the data is used
– To identify consumers who will care about the data
Establish the impact of bad data
– To establish business case
Identify champions
– To embed adoption
Pick your battles
– Understand that not all data is “created equal”
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18. Understand Data Consumption
Identify business
processes that
consume the data
Understand the
processes
– Specific data needs
– Operating frequency
& timeliness
requirements
Identify and foster
key stakeholders
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19. Data Drives Business Performance
Data Application
Data Application
Business Business
Data Application Process Outcome
Data Application
Data Quality Operational Enterprise
Metrics Metrics KPIs
Accuracy Throughput
Days Sales
Completeness Cycle Time Outstanding
Timeliness Utilization
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20. Identify Key Champions
Data Governance Council
Business Organization Data Organization IT Organization
Business Exec Data Exec IT Exec
Process Owners Data Stewards System Owners
Data Author Developers
Data Consumers Operators
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21. Not All Data Is Created Equal
Name Address City State ZIP Order Amount
Wawrinchuk, Troy E 7 29TH AVE E ATLANTA GA 30328 $ 4.26
Sankovic, Gregor G 19 ROAD AND ROUTE 38 COLORADO SPRINGS CO 80919 $ 4.95
Das, Grace Jhansi 176 ROSWELL RD NE SEATTLE WA 98109 $ 6.52
Laver, Brad Alan 2045 THOMAS LN LOS ANGELES CA 90048 $ 3.52
Easton, Craig L
Gaiao, Francisco L
407 RIDGE RD
3863 W CATAWBA AVE
SAN ANGELO
RANCHO CORDOVA
TX
CA
76904
95670
$
$
3.48
6.66
An incorrect
Hannah, Tristen Elle 10614 W TOWN ST OREM UT 84057 $ 2.65 address here does
Randell, Travis Rockwell 2320 BUFFALO SPEEDWAY DUBLIN OH 43017 $ 3.23
Manikowski, Eric P 1160 PEACHTREE DUNWOODY RD NE KONAWA OK 74849 $ 6.97 not have a material
Hammerstrom, Eric R
Najbart, Greg Eric
7659 NICOLLET MALL
102 BURNHAM AVE
OWINGS MILLS
HENDERSON
MD
NV
21117
89052
$
$
4.65
4.22
impact on the
Lapish, Brent S 74 CADILLAC DR LOS ANGELES CA 90067 $ 5.86 business
Laidvee, Erti Stewart 930 COLUMBIA RD LUVERNE AL 36049 $ 3.37
BUT:
An incorrect product specification that causes a halt to production for 2 days,
or the address on an agent invoice for $12.5 million, is a different story!
If each data record has a low impact on the business it
should be managed through rules (e.g. Customer
Address in B to C)
If each data record or attribute has a high impact it
should undergo individual stewardship review
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22. Emerging Trends for Business-
Owned Master Data Governance
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23. Policies Enforce Behavioral Changes
Policies defined centrally
but enforced at source
Rules and metrics used to
enforce compliance
Manual compliance used
where rules cant be
applied to source
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24. Business Participation
Business Application Users
– Provisioned with live access to published master data
– Tasked with “proposing” edits or creation of new master data
records
– Enabled to identify and report data issues directly in master
data solutions
Data Administrators
– Transitioning from data entry to data steward functions
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25. Demands Of Agile Governed Enterprises
High
More agility even for
historically stable
domains
Need for More
Governance governance
even for new
and
emerging
business
Low initiatives
Stable Dynamic
Need for Change in Data Models, Rules and Processes
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26. New Class Master Data Application
High Master &
Reference
Enterprise Applications Data
Governance
Need for
Governance
Legacy Forms Apps Spreadsheets
XML SharePoint
Low
Stable Dynamic
Need for Change in Data Models, Rules and Processes
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27. The Role of Master Data
Management Technology
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28. Data Stewards to Fill the Gap
Master Data Knowledge
Low High
Focus of Effort
High Low
Systems Knowledge
IT Knowledge Gap Business
Data Stewards Application Users
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29. Enable Business Users to Bridge the Gap
Master Data Knowledge AND Focus of Effort
Low High
Systems Knowledge
IT Business
Application Users
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30. Kalido’s Vision for Master Data Management
Model It for Every Domain
– Rich modeling constructs supports real-world business environment
– Domain-agnostic modeling, matching and mapping capabilities reduces manual
stewardship requirements
– Integrated graphical model models both common and obscure domains without
costly customizations
Master It with Everyone
– Audience-specific interfaces (for data stewards, business process operators,
information consumers) provide active, role-based involvement
– Sophisticated workflow and model-driven API enables real-time collaboration
– Policy-driven governance enables executive involvement
Govern It Everywhere
– Flexible interfaces provide universal access from browsers, mobile devices,
analytical and operational applications
– Change management capabilities support master data lifecycle requirements
– Audit, validation and security requirements managed seamlessly
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31. Kalido Master Data Management Version 9.0 SP2
Kalido MDM Version 9.0 SP2 expands master data participation
from data stewards to business application users, improving
overall quality and timeliness.
Business-led approach delivers golden copy master data faster as
existing assets are reused and business application users
contribute more directly.
Kalido MDM V9 SP2 supports both “clean-up” and
“operationalized” master data management through improved
operational synchronization and a sustained, “stay-clean”
environment.
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32. Kalido MDM Version 9 Release Benefits
Kalido MDM version 9 SP2 extends the benefits of MDM for
every domain, with everyone, everywhere.
Benefits for IT
– Further expands control for master data to the hands of the business
– More robust toolkit for serving operational master data needs
– Advance from “clean-up” mindset to sustained “stay-clean” operational
environment
Benefits for Business
– More accurate and consistent master data
– Broader support for business-led operational use cases
– Simplified ability to propose new master data
The result is significantly more robust, model-driven MDM applications that
further engage the business data experts across the organization, to deliver
the most accurate and consistent master data to your business processes.
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33. Q&A
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34. Next Steps
Attendees will receive our whitepaper on “Kalido MDM
Technical Overview”
Read our blog about Kalido Master Data Management
http://http://blog.kalido.com/category/master-data-management/
Follow us on Twitter: @Kalido
Join the Kalido community: Kalido Connections
Contact us! +1.781.202.3200, press 1
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35. Thank you for attending!
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