Adam Blitzer gave a keynote address on the state of demand in 2013. He discussed research showing that consumers now have over 60 marketing channels available to them, compared to just 5 in 1960. Consumers also complete more research online before making purchases, with most starting on Google and 76% returning to Google during the research process. Blitzer also summarized research finding that consumers want different types of content at different stages of the research process and purchase lifecycle. They prefer shorter form content for casual reading but are open to longer form content for in-depth research. Email remains a primary channel for ongoing communication with consumers.
15. STATE OF DEMAND/STATS/2013
1960
5 marketing
Chanels
2013
60+
marketing
Chanels2020
100’s of
marketing
Chanels
Print
Radio
Television
DirectMail
Fax
Telemarketin
g
Internet
Email
Facebook
@adamblitze
19. STATE OF DEMAND/STATS/2013
68%Lie on a regular
basis on
custom
questions
65%Give the wrong
phone number
on a regular
basis
People will lie when made to answer
questions
@adamblitze
20. TRACK
P E O P L
E
STATE OF DEMAND/STATS/2013
- Seth Godin (1999)
@adamblitze
22. STATE OF DEMAND/CONSUMERS/SURVEY
Prospects
Marketer
Read 50 pages,
and downloaded
a white paper
Read 3 pages,
and downloaded
a white paper
Has not done
anything in 60
days
Read 3 pages,
and downloaded
a white paper
@adamblitze
23. STATE OF DEMAND/STATS/2013
1960
5 marketing
Chanels
2013
60+ marketing
Chanels
Content
Convert using
forms
Inboundsearch
Tools Strategy
Who’s doing it
Best?
Outboundemail
@adamblitze
46. STATE OF DEMAND/CONSUMERS/SURVEY
Higher Price = More Stages of Research
ContentEngagement
91%Agree: Price and Amount of
research are directly
correlated.
@adamblitze
48. STATE OF DEMAND/CONSUMERS/SURVEY
Of survey respondents
said they want different
content at each stage
of research.
77%ContentEngagement
@adamblitze
How do we use them? To figure out these best practices I took an unconviential approach. I asked people. If you ask marketers what they focus on, you’re likely to get their idea, and not the correct answer. You have to go to the source, and figure it out. Best practices are figured out, so lets figure them out.
How do we use them? To figure out these best practices I took an unconviential approach. I asked people. If you ask marketers what they focus on, you’re likely to get their idea, and not the correct answer. You have to go to the source, and figure it out. Best practices are figured out, so lets figure them out.
How do we use them? To figure out these best practices I took an unconviential approach. I asked people. If you ask marketers what they focus on, you’re likely to get their idea, and not the correct answer. You have to go to the source, and figure it out. Best practices are figured out, so lets figure them out.
How do we use them? To figure out these best practices I took an unconviential approach. I asked people. If you ask marketers what they focus on, you’re likely to get their idea, and not the correct answer. You have to go to the source, and figure it out. Best practices are figured out, so lets figure them out.
How do we use them? To figure out these best practices I took an unconviential approach. I asked people. If you ask marketers what they focus on, you’re likely to get their idea, and not the correct answer. You have to go to the source, and figure it out. Best practices are figured out, so lets figure them out.