1. Kamilah Ford
1001 Bear Island Rd Apt 423, Summerville, SC, 29483 | (843)330-5629 │ kamilahmyers@yahoo.com
EDUCATION
Ashford University- San Diego, CA June 2016
Bachelor of Arts in Business Administration
Relevant Coursework: Business Ethics
Miller Motte Technical College- North Charleston, SC September 2011
Associate of Science in Paralegal
EXPERIENCE
Benefitfocus- Charleston, Sc Oct 2015- Dec2015
Application Consultant
 Interacted daily with clients utilizing online benefits enrollment application.
 Assisted clients by phone daily to understand changes or updates with Benefitfocus Applications
 Reported about software issues to assigned engineer.
 Provided an accurate timeframe for issue resolution to clients daily.
Brinks- Charleston, SC
Teller/Cashier May 2015- Oct 2015
 Process, verify, reconcile and balance inbound and outbound currency transactions
 Complete data entry for all currency transactions
 Prepare outbound currency orders and replenishments
 Count, verify and report currency inventory daily
 Meet deadlines and ensure maximum product quality
Home Depot- Summerville, SC January 2010- July 2015
Customer Service Associate
 Confer with customers by telephone or in person to provide information about products or services, take or
enter orders, cancel accounts, or obtain details of complaints.
 Resolve customers' service or billing complaints by performing activities such as exchanging merchandise,
refunding money, or adjusting bills.
 Operate multiple phone lines on a daily basis, taking up to 20-30 calls

Iqor- Charleston, SC September 2008- April 2009
Call Representative
 Collect past due billing via telephone
 Diffuse customer complaints and billing inquires
 Notate all accounts with proper notations and updated information

2. References upon request