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1	
  
Men&on	
  about	
  ques&ons	
  




                                  2	
  
Before	
  we	
  can	
  even	
  begin	
  to	
  discuss	
  libraries	
  and	
  eReaders	
  &	
  libraries	
  and	
  eBooks,	
  we	
  
have	
  to	
  determine	
  exactly	
  what	
  libraries	
  have	
  in	
  the	
  way	
  of	
  eBooks.	
  




                                                                                                                                      3	
  
So	
  lets	
  start	
  with	
  what	
  we	
  have:	
  




                                                         4	
  
A	
  liGle	
  comparison	
  –	
  now	
  this	
  is	
  from	
  my	
  experience.	
  Things	
  change	
  very	
  quickly	
  and	
  
some	
  of	
  the	
  informa&on	
  of	
  this	
  chart	
  (and	
  the	
  one	
  on	
  your	
  handout)	
  could	
  be	
  wrong.	
  
Consult	
  with	
  your	
  vendor	
  to	
  get	
  defini&ve	
  answers.	
  




                                                                                                                                      5	
  
This	
  year	
  at	
  ALA,	
  eBooks	
  were	
  a	
  hot	
  topic	
  and	
  quite	
  a	
  few	
  organiza&ons	
  announced	
  
new	
  systems	
  and	
  new	
  partnerships.	
  These	
  are	
  the	
  ones	
  to	
  get	
  most	
  excited	
  about.	
  




                                                                                                                                 6	
  
There	
  are	
  a	
  lot	
  of	
  unknowns	
  un&l	
  they’re	
  finally	
  released.	
  3M	
  eBooks	
  and	
  Freading	
  
are	
  currently	
  BETA	
  tes&ng,	
  but	
  as	
  far	
  as	
  I	
  know,	
  Axis	
  360	
  does	
  not	
  have	
  any	
  libraries	
  
trying	
  them	
  yet.	
  

Some	
  things	
  that	
  we’re	
  seeing	
  with	
  these	
  that	
  might	
  have	
  an	
  impact	
  upon	
  the	
  larger	
  
library	
  eBook	
  world.	
  




                                                                                                                                            7	
  
Cloud	
  compu&ng	
  –	
  3M	
  is	
  the	
  first(ish)	
  to	
  embark	
  on	
  this	
  across	
  the	
  board.	
  

Cloud	
  compu&ng	
  –	
  broadly	
  defined:	
  Making	
  your	
  files	
  accessible	
  via	
  the	
  Internet.	
  
Some	
  examples:	
  when	
  you	
  email	
  yourself	
  a	
  document,	
  share	
  a	
  google	
  doc,	
  upload	
  a	
  
photo	
  to	
  facebook	
  –	
  you’ve	
  put	
  all	
  those	
  things	
  in	
  “the	
  cloud”	
  

For	
  eBooks	
  –	
  whispersync	
  was	
  the	
  first	
  itera&on	
  of	
  this.	
  If	
  you	
  have	
  an	
  Amazon	
  device,	
  
all	
  of	
  your	
  notes	
  and	
  highlights	
  are	
  stored	
  “in	
  the	
  cloud”,	
  so	
  if	
  you	
  connect	
  to	
  the	
  
Internet,	
  your	
  books	
  will	
  sync	
  on	
  mul&ple	
  devices.	
  This	
  is	
  also	
  true	
  of	
  iBooks.	
  

3M	
  is	
  building	
  their	
  system	
  around	
  this	
  idea.	
  The	
  only	
  library	
  eBook	
  system	
  with	
  
anything	
  similar	
  are	
  Kindle	
  books	
  from	
  Overdrive,	
  which	
  will	
  sync	
  with	
  Whispersync.	
  

Cloud	
  compu&ng	
  is	
  big.	
  Apple	
  and	
  Amazon	
  both	
  offer	
  cloud	
  services	
  now	
  where,	
  for	
  a	
  
fee,	
  you	
  can	
  upload	
  so	
  much	
  data	
  (so	
  many	
  files)	
  to	
  “the	
  cloud”	
  and	
  access	
  them	
  
anywhere.	
  Google	
  is	
  also	
  BETA	
  tes&ng	
  a	
  music	
  service	
  that,	
  for	
  free,	
  uploads	
  your	
  
music	
  to	
  “the	
  cloud”	
  




                                                                                                                                           8	
  
Compa&bility	
  –	
  this	
  is	
  a	
  huge	
  issue	
  for	
  libraries	
  and	
  somewhere	
  where	
  Overdrive	
  has	
  
just	
  pulled	
  ahead.	
  Kindle	
  compa&bility	
  is	
  huge.	
  	
  

If	
  your	
  books	
  don’t	
  work	
  with	
  the	
  readers	
  that	
  your	
  patrons	
  want	
  to	
  use,	
  par&cularly	
  
popular	
  readers,	
  then	
  you	
  might	
  as	
  well	
  not	
  have	
  a	
  collec&on.	
  




                                                                                                                                     9	
  
The	
  biggest	
  issue	
  in	
  eBooks	
  today	
  is	
  not	
  new	
  technology	
  for	
  libraries,	
  but	
  ownership	
  
of	
  materials.	
  

The	
  Harper	
  Collins	
  fiasco	
  wised	
  many	
  people	
  up	
  to	
  the	
  fact	
  that	
  we	
  don’t	
  really	
  own	
  
our	
  eBooks.	
  What	
  does	
  that	
  mean	
  for	
  libraries?	
  What	
  if	
  we	
  want	
  to	
  change	
  systems?	
  
There	
  is	
  a	
  legal	
  baGle	
  examining	
  this	
  right	
  now,	
  but	
  it	
  will	
  lead	
  to	
  some	
  interes&ng	
  
developments	
  for	
  libraries.	
  

Freading	
  takes	
  advantage	
  of	
  this.	
  Acknowledge	
  that	
  you	
  own	
  none	
  of	
  the	
  &tles	
  and	
  
lose	
  all	
  control	
  over	
  your	
  collec&on,	
  and	
  in	
  return	
  patrons	
  no	
  longer	
  have	
  to	
  pay	
  for	
  
individual	
  books,	
  you’ll	
  just	
  pay	
  as	
  the	
  middle	
  man	
  for	
  a	
  patron	
  –	
  you’ll	
  pay	
  per	
  
download	
  rather	
  than	
  for	
  each	
  book.	
  This	
  is	
  similar	
  to	
  their	
  Freegal	
  system	
  for	
  music	
  –	
  
except	
  these	
  books	
  aren’t	
  owned,	
  they’re	
  s&ll	
  lend.	
  




                                                                                                                                           10	
  
11	
  
And	
  in	
  a	
  public	
  library,	
  what’s	
  the	
  point	
  of	
  having	
  eBooks	
  if	
  you	
  have	
  no	
  way	
  to	
  read	
  
them.	
  	
  

Start	
  to	
  pass	
  around	
  eReaders.	
  




                                                                                                                                               12	
  
So	
  lets	
  start	
  with	
  what	
  we	
  have:	
  




                                                         13	
  
Before	
  we	
  get	
  started.	
  Most	
  of	
  these	
  names	
  you’re	
  going	
  to	
  recognize.	
  Just	
  last	
  week	
  
Kindle	
  announced	
  their	
  new	
  line	
  of	
  Kindles.	
  A	
  quick	
  introduc&on:	
  

Kindle	
  had	
  before	
  a	
  keyboard	
  version,	
  the	
  DX	
  (extra	
  big	
  for	
  large	
  print)	
  –	
  both	
  eInk	
  

Now	
  there’s	
  the	
  Kindle	
  (the	
  former	
  Kindle	
  is	
  now	
  the	
  Kindle	
  Keyboard)	
  –	
  with	
  a	
  
naviga&on	
  “wheel”	
  on	
  the	
  boGom	
  and	
  on	
  screen	
  keyboard	
  
There’s	
  the	
  Kindle	
  Touch	
  with	
  a	
  touchscreen	
  (and	
  on-­‐screen	
  keyboard)	
  
And	
  the	
  Kindle	
  Fire	
  –	
  an	
  eReader	
  tablet	
  that	
  also	
  plays	
  movies	
  and	
  music	
  –	
  some	
  
Android	
  apps	
  




                                                                                                                                        14	
  
Sony	
  also	
  recently	
  announced	
  a	
  new	
  version.	
  While	
  before	
  there	
  were	
  three	
  versions	
  
(a	
  liGle	
  overpriced),	
  now	
  there’s	
  a	
  more	
  moderately	
  priced	
  6	
  in.	
  version.	
  

The	
  interes&ng	
  thing	
  about	
  this	
  par&cular	
  reader	
  is	
  that	
  (a)	
  they’ve	
  partnered	
  with	
  
Overdrive	
  to	
  become	
  the	
  first	
  eInk	
  eReader	
  to	
  make	
  direct	
  downloads	
  available	
  
(b)	
  They’ve	
  teamed	
  up	
  with	
  PoGermore	
  and	
  are	
  sending	
  a	
  voucher	
  to	
  get	
  the	
  first	
  HP	
  
book	
  free	
  from	
  PoGermore.	
  




                                                                                                                                     15	
  
There	
  are	
  a	
  variety	
  of	
  kinds	
  of	
  eReaders	
  right	
  now	
  –	
  so	
  a	
  quick	
  breakdown	
  (with	
  flow	
  
chart!)	
  




                                                                                                                                          16	
  
eInk	
  Vs.	
  Tablet	
  




                            17	
  
eInk	
  readers	
  come	
  in	
  two	
  types	
  –	
  “navigable”	
  –	
  made	
  up	
  word	
  –	
  vs.	
  touch	
  screen	
  




                                                                                                                                  18	
  
Tablets	
  come	
  in	
  two	
  types	
  –	
  eReader	
  tablets	
  and	
  actual	
  tablets	
  

Func&onality,	
  content,	
  and	
  processors	
  is	
  the	
  biggest	
  difference.	
  	
  

It’s	
  more	
  of	
  a	
  con&nuum	
  than	
  a	
  one-­‐or-­‐the-­‐other	
  here	
  

The	
  iPad	
  has	
  the	
  strongest	
  processor,	
  the	
  most	
  apps,	
  movies,	
  music,	
  and	
  books	
  –	
  a	
  
camera,	
  microphone,	
  etc…	
  
The	
  Kindle	
  Fire	
  has	
  a	
  medium	
  processor,	
  some	
  apps,	
  movies,	
  music,	
  and	
  books	
  
The	
  Nook	
  Color	
  has	
  the	
  smallest	
  processor,	
  some	
  apps,	
  and	
  books	
  




                                                                                                                                  19	
  
Mul&ple	
  uses	
  has	
  both	
  tablets	
  and	
  Handheld	
  devices	
  –	
  handheld	
  devices	
  include	
  
iPods	
  and	
  Phones	
  of	
  all	
  types	
  




                                                                                                                     20	
  
Flowchart	
  (words)	
  




                           21	
  
Flowchart	
  Pictures	
  




                            22	
  
eReaders	
  are	
  also	
  changing	
  –	
  some	
  of	
  the	
  things	
  that	
  you	
  will	
  be	
  able	
  to	
  find	
  in	
  
eReaders	
  upcoming:	
  

(1)  eInk	
  technology	
  is	
  going	
  to	
  change:	
  Color	
  &	
  Video	
  –	
  color	
  will	
  help	
  eInk	
  –	
  I	
  don’t	
  
     think	
  that	
  video	
  is	
  going	
  to.	
  The	
  technology	
  won’t	
  ever	
  match	
  up	
  with	
  an	
  LCD	
  
     screen.	
  
(2)  In	
  development:	
  a	
  screen	
  that	
  can	
  switch	
  between	
  eInk	
  &	
  Tablet	
  =	
  gold	
  mine	
  
(3)  Screen	
  technology	
  is	
  going	
  to	
  change	
  –	
  they’re	
  going	
  to	
  become	
  flexible	
  for	
  sure,	
  
     easier	
  to	
  use,	
  and	
  integrated	
  
(4)  These	
  technologies	
  are	
  going	
  to	
  become	
  more	
  integrated	
  in	
  our	
  daily	
  life	
  –	
  your	
  
     tablet	
  will	
  stop	
  being	
  your	
  tablet	
  and	
  will	
  be	
  integrated	
  into	
  everything.	
  Think	
  of	
  
     your	
  cell	
  phone	
  –	
  they	
  started	
  in	
  cars	
  and	
  now	
  they’re	
  everywhere	
  and	
  they’re	
  a	
  
     necessity.	
  




                                                                                                                                              23	
  
eBook	
  Apps	
  




                    24	
  
So	
  lets	
  start	
  with	
  what	
  we	
  have:	
  




                                                         25	
  
Some	
  apps	
  just	
  show	
  sta&c	
  books	
  –	
  Kindle,	
  iBooks,	
  B&N,	
  etc..	
  

They	
  let	
  you	
  take	
  and	
  sync	
  notes,	
  but	
  the	
  experience	
  is	
  almost	
  iden&cal	
  to	
  reading	
  a	
  
physical	
  book.	
  




                                                                                                                                        26	
  
Other	
  apps	
  are	
  dynamic	
  –	
  they	
  include	
  video	
  and	
  other	
  interac&ve	
  elements.	
  They	
  
open	
  have	
  things	
  akin	
  to	
  the	
  extra	
  features	
  of	
  a	
  DVD.	
  

Morris,	
  Toy	
  Story,	
  On	
  the	
  Road,	
  Our	
  Choice	
  (pinnacle	
  for	
  adults)	
  




                                                                                                                          27	
  
What’s	
  coming:	
  

(1)  Blio	
  is	
  the	
  first	
  that	
  I	
  know	
  of	
  that	
  is	
  an	
  app	
  with	
  na&ve	
  support	
  for	
  interac&ve	
  
     elements	
  (videos,	
  etc…)	
  embedded	
  into	
  a	
  book	
  –	
  Kindle,	
  iBooks,	
  etc…	
  will	
  need	
  to	
  
     move	
  into	
  this	
  direc&on	
  
(2)  I	
  believe	
  that	
  added	
  content	
  is	
  the	
  future.	
  The	
  great	
  thing	
  about	
  tablets	
  is	
  that	
  you	
  
     can	
  do	
  so	
  much	
  more	
  than	
  a	
  book.	
  	
  
(3)  Blio	
  also	
  has	
  the	
  ability	
  to	
  do	
  audio	
  and	
  video	
  notes,	
  but	
  I	
  think	
  is	
  another	
  be	
  plus	
  
(4)  Social	
  reading	
  will	
  be	
  big	
  –	
  right	
  now	
  you	
  can	
  share	
  your	
  notes	
  from	
  your	
  Kindle	
  
     on	
  twiGer	
  or	
  you	
  can	
  see	
  popular	
  highlights	
  that	
  people	
  have	
  made	
  –	
  this	
  will	
  
     become	
  bigger.	
  Imagine	
  having	
  a	
  book	
  club	
  where	
  you	
  all	
  read	
  the	
  books	
  
     simultaneously	
  and	
  shared	
  notes	
  –	
  implica&ons	
  for	
  schooling	
  
(5)  I	
  think	
  that	
  people	
  have	
  a	
  chance	
  right	
  now	
  to	
  re-­‐think	
  books	
  from	
  a	
  whole	
  new	
  
     perspec&ve.	
  This	
  is	
  a	
  whole	
  new	
  medium,	
  and	
  we	
  won’t	
  con&nue	
  to	
  see	
  just	
  pdfs	
  
     thrown	
  onto	
  a	
  screen.	
  




                                                                                                                                                    28	
  
29	
  
30	
  
Things	
  to	
  get	
  from	
  a	
  patron	
  (stolen	
  from	
  Overdrive,	
  but	
  honestly,	
  the	
  best	
  list	
  I’ve	
  
seen)	
  

Patron’s	
  Library	
  Card	
  Number/ID/Other	
  Login	
  Informa&on	
  
Title	
  and	
  format	
  of	
  problem	
  media	
  
Patron’s	
  Opera&ng	
  System	
  
Patron’s	
  Browser	
  and	
  Version	
  Number	
  
Device	
  that	
  the	
  patron	
  is	
  using	
  
Text	
  of	
  any	
  error	
  messages	
  




                                                                                                                                     31	
  
Problem	
  Exists	
  Between	
  Keyboard	
  and	
  Chair	
  

Keep	
  a	
  list	
  of	
  problem	
  ques&ons	
  and	
  answers	
  for	
  patrons:	
  
Ex:	
  My	
  audiobook	
  won’t	
  download	
  (On	
  Overdrive):	
  Did	
  you	
  perform	
  the	
  Windows	
  
Media	
  Player	
  Security	
  Upgrade?	
  
Ex:	
  My	
  audiobook	
  won’t	
  transfer	
  to	
  my	
  iPod	
  (On	
  Overdrive):	
  Did	
  you	
  check	
  manually	
  
manage	
  music?	
  

Double	
  check	
  everything:	
  
-­‐ 	
  What	
  website	
  are	
  they	
  on?	
  (This	
  is	
  a	
  mul&-­‐part	
  ques&on	
  and	
  essen&al	
  to	
  good	
  	
  
-­‐ 	
  What	
  format	
  is	
  the	
  book?	
  
-­‐ 	
  What	
  type	
  of	
  device	
  are	
  they	
  using?	
  
-­‐ 	
  Have	
  they	
  done	
  all	
  of	
  the	
  necessary	
  steps	
  to	
  set-­‐up	
  their	
  sopware/device?	
  




                                                                                                                                       32	
  
All	
  these	
  things	
  are	
  your	
  friends	
  

-­‐	
  Google	
  
-­‐	
  Your	
  vendor’s	
  help	
  site	
  
-­‐	
  Forums	
  (*gasp*)	
  
-­‐	
  Coworkers	
  
-­‐	
  Your	
  vendor’s	
  help	
  site/email	
  
-­‐	
  Your	
  actual	
  friends	
  




                                                       33	
  
34	
  
35	
  

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TLN The Latest on eReaders - Handouts

  • 3. Before  we  can  even  begin  to  discuss  libraries  and  eReaders  &  libraries  and  eBooks,  we   have  to  determine  exactly  what  libraries  have  in  the  way  of  eBooks.   3  
  • 4. So  lets  start  with  what  we  have:   4  
  • 5. A  liGle  comparison  –  now  this  is  from  my  experience.  Things  change  very  quickly  and   some  of  the  informa&on  of  this  chart  (and  the  one  on  your  handout)  could  be  wrong.   Consult  with  your  vendor  to  get  defini&ve  answers.   5  
  • 6. This  year  at  ALA,  eBooks  were  a  hot  topic  and  quite  a  few  organiza&ons  announced   new  systems  and  new  partnerships.  These  are  the  ones  to  get  most  excited  about.   6  
  • 7. There  are  a  lot  of  unknowns  un&l  they’re  finally  released.  3M  eBooks  and  Freading   are  currently  BETA  tes&ng,  but  as  far  as  I  know,  Axis  360  does  not  have  any  libraries   trying  them  yet.   Some  things  that  we’re  seeing  with  these  that  might  have  an  impact  upon  the  larger   library  eBook  world.   7  
  • 8. Cloud  compu&ng  –  3M  is  the  first(ish)  to  embark  on  this  across  the  board.   Cloud  compu&ng  –  broadly  defined:  Making  your  files  accessible  via  the  Internet.   Some  examples:  when  you  email  yourself  a  document,  share  a  google  doc,  upload  a   photo  to  facebook  –  you’ve  put  all  those  things  in  “the  cloud”   For  eBooks  –  whispersync  was  the  first  itera&on  of  this.  If  you  have  an  Amazon  device,   all  of  your  notes  and  highlights  are  stored  “in  the  cloud”,  so  if  you  connect  to  the   Internet,  your  books  will  sync  on  mul&ple  devices.  This  is  also  true  of  iBooks.   3M  is  building  their  system  around  this  idea.  The  only  library  eBook  system  with   anything  similar  are  Kindle  books  from  Overdrive,  which  will  sync  with  Whispersync.   Cloud  compu&ng  is  big.  Apple  and  Amazon  both  offer  cloud  services  now  where,  for  a   fee,  you  can  upload  so  much  data  (so  many  files)  to  “the  cloud”  and  access  them   anywhere.  Google  is  also  BETA  tes&ng  a  music  service  that,  for  free,  uploads  your   music  to  “the  cloud”   8  
  • 9. Compa&bility  –  this  is  a  huge  issue  for  libraries  and  somewhere  where  Overdrive  has   just  pulled  ahead.  Kindle  compa&bility  is  huge.     If  your  books  don’t  work  with  the  readers  that  your  patrons  want  to  use,  par&cularly   popular  readers,  then  you  might  as  well  not  have  a  collec&on.   9  
  • 10. The  biggest  issue  in  eBooks  today  is  not  new  technology  for  libraries,  but  ownership   of  materials.   The  Harper  Collins  fiasco  wised  many  people  up  to  the  fact  that  we  don’t  really  own   our  eBooks.  What  does  that  mean  for  libraries?  What  if  we  want  to  change  systems?   There  is  a  legal  baGle  examining  this  right  now,  but  it  will  lead  to  some  interes&ng   developments  for  libraries.   Freading  takes  advantage  of  this.  Acknowledge  that  you  own  none  of  the  &tles  and   lose  all  control  over  your  collec&on,  and  in  return  patrons  no  longer  have  to  pay  for   individual  books,  you’ll  just  pay  as  the  middle  man  for  a  patron  –  you’ll  pay  per   download  rather  than  for  each  book.  This  is  similar  to  their  Freegal  system  for  music  –   except  these  books  aren’t  owned,  they’re  s&ll  lend.   10  
  • 11. 11  
  • 12. And  in  a  public  library,  what’s  the  point  of  having  eBooks  if  you  have  no  way  to  read   them.     Start  to  pass  around  eReaders.   12  
  • 13. So  lets  start  with  what  we  have:   13  
  • 14. Before  we  get  started.  Most  of  these  names  you’re  going  to  recognize.  Just  last  week   Kindle  announced  their  new  line  of  Kindles.  A  quick  introduc&on:   Kindle  had  before  a  keyboard  version,  the  DX  (extra  big  for  large  print)  –  both  eInk   Now  there’s  the  Kindle  (the  former  Kindle  is  now  the  Kindle  Keyboard)  –  with  a   naviga&on  “wheel”  on  the  boGom  and  on  screen  keyboard   There’s  the  Kindle  Touch  with  a  touchscreen  (and  on-­‐screen  keyboard)   And  the  Kindle  Fire  –  an  eReader  tablet  that  also  plays  movies  and  music  –  some   Android  apps   14  
  • 15. Sony  also  recently  announced  a  new  version.  While  before  there  were  three  versions   (a  liGle  overpriced),  now  there’s  a  more  moderately  priced  6  in.  version.   The  interes&ng  thing  about  this  par&cular  reader  is  that  (a)  they’ve  partnered  with   Overdrive  to  become  the  first  eInk  eReader  to  make  direct  downloads  available   (b)  They’ve  teamed  up  with  PoGermore  and  are  sending  a  voucher  to  get  the  first  HP   book  free  from  PoGermore.   15  
  • 16. There  are  a  variety  of  kinds  of  eReaders  right  now  –  so  a  quick  breakdown  (with  flow   chart!)   16  
  • 18. eInk  readers  come  in  two  types  –  “navigable”  –  made  up  word  –  vs.  touch  screen   18  
  • 19. Tablets  come  in  two  types  –  eReader  tablets  and  actual  tablets   Func&onality,  content,  and  processors  is  the  biggest  difference.     It’s  more  of  a  con&nuum  than  a  one-­‐or-­‐the-­‐other  here   The  iPad  has  the  strongest  processor,  the  most  apps,  movies,  music,  and  books  –  a   camera,  microphone,  etc…   The  Kindle  Fire  has  a  medium  processor,  some  apps,  movies,  music,  and  books   The  Nook  Color  has  the  smallest  processor,  some  apps,  and  books   19  
  • 20. Mul&ple  uses  has  both  tablets  and  Handheld  devices  –  handheld  devices  include   iPods  and  Phones  of  all  types   20  
  • 23. eReaders  are  also  changing  –  some  of  the  things  that  you  will  be  able  to  find  in   eReaders  upcoming:   (1)  eInk  technology  is  going  to  change:  Color  &  Video  –  color  will  help  eInk  –  I  don’t   think  that  video  is  going  to.  The  technology  won’t  ever  match  up  with  an  LCD   screen.   (2)  In  development:  a  screen  that  can  switch  between  eInk  &  Tablet  =  gold  mine   (3)  Screen  technology  is  going  to  change  –  they’re  going  to  become  flexible  for  sure,   easier  to  use,  and  integrated   (4)  These  technologies  are  going  to  become  more  integrated  in  our  daily  life  –  your   tablet  will  stop  being  your  tablet  and  will  be  integrated  into  everything.  Think  of   your  cell  phone  –  they  started  in  cars  and  now  they’re  everywhere  and  they’re  a   necessity.   23  
  • 25. So  lets  start  with  what  we  have:   25  
  • 26. Some  apps  just  show  sta&c  books  –  Kindle,  iBooks,  B&N,  etc..   They  let  you  take  and  sync  notes,  but  the  experience  is  almost  iden&cal  to  reading  a   physical  book.   26  
  • 27. Other  apps  are  dynamic  –  they  include  video  and  other  interac&ve  elements.  They   open  have  things  akin  to  the  extra  features  of  a  DVD.   Morris,  Toy  Story,  On  the  Road,  Our  Choice  (pinnacle  for  adults)   27  
  • 28. What’s  coming:   (1)  Blio  is  the  first  that  I  know  of  that  is  an  app  with  na&ve  support  for  interac&ve   elements  (videos,  etc…)  embedded  into  a  book  –  Kindle,  iBooks,  etc…  will  need  to   move  into  this  direc&on   (2)  I  believe  that  added  content  is  the  future.  The  great  thing  about  tablets  is  that  you   can  do  so  much  more  than  a  book.     (3)  Blio  also  has  the  ability  to  do  audio  and  video  notes,  but  I  think  is  another  be  plus   (4)  Social  reading  will  be  big  –  right  now  you  can  share  your  notes  from  your  Kindle   on  twiGer  or  you  can  see  popular  highlights  that  people  have  made  –  this  will   become  bigger.  Imagine  having  a  book  club  where  you  all  read  the  books   simultaneously  and  shared  notes  –  implica&ons  for  schooling   (5)  I  think  that  people  have  a  chance  right  now  to  re-­‐think  books  from  a  whole  new   perspec&ve.  This  is  a  whole  new  medium,  and  we  won’t  con&nue  to  see  just  pdfs   thrown  onto  a  screen.   28  
  • 29. 29  
  • 30. 30  
  • 31. Things  to  get  from  a  patron  (stolen  from  Overdrive,  but  honestly,  the  best  list  I’ve   seen)   Patron’s  Library  Card  Number/ID/Other  Login  Informa&on   Title  and  format  of  problem  media   Patron’s  Opera&ng  System   Patron’s  Browser  and  Version  Number   Device  that  the  patron  is  using   Text  of  any  error  messages   31  
  • 32. Problem  Exists  Between  Keyboard  and  Chair   Keep  a  list  of  problem  ques&ons  and  answers  for  patrons:   Ex:  My  audiobook  won’t  download  (On  Overdrive):  Did  you  perform  the  Windows   Media  Player  Security  Upgrade?   Ex:  My  audiobook  won’t  transfer  to  my  iPod  (On  Overdrive):  Did  you  check  manually   manage  music?   Double  check  everything:   -­‐   What  website  are  they  on?  (This  is  a  mul&-­‐part  ques&on  and  essen&al  to  good     -­‐   What  format  is  the  book?   -­‐   What  type  of  device  are  they  using?   -­‐   Have  they  done  all  of  the  necessary  steps  to  set-­‐up  their  sopware/device?   32  
  • 33. All  these  things  are  your  friends   -­‐  Google   -­‐  Your  vendor’s  help  site   -­‐  Forums  (*gasp*)   -­‐  Coworkers   -­‐  Your  vendor’s  help  site/email   -­‐  Your  actual  friends   33  
  • 34. 34  
  • 35. 35