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JuxtConsult Brand ScoreCard Track
                                                               TM




      How ‘ready’ is your brand to compete for future market shares!




                        Google


      Category: Generic Portals (All Purpose Websites)
                          January 2009
* Relative Index – relative to the top brand being 100%
Brand Momentux™ Map
                                             Brand Momentum
             2.0

                         Mass Driven
                                                                                                    Size
                                                        Google
             1.5
                                                                                           In.com
Brand Mass




                                       Yahoo
                                                           MSN
                                             Rediff           Indiatimes
             1.0
                                                                                 AOL
                                               Sify



             0.5


                                                                                   Speed Driven

             0.0
                   0.0                 0.5            Brand Speed          1.0                             1.5




                                        Logarithmic scale
Attribute Brand Perceptual Map
                   .6

                                                               Email


                   .4
                                   Sify                                       Financial Info
                                                                                                               MSN

                   .2


                                                       Yahoo                    Google
                             Cricket Content
                                                                                               News
                  -.0

                                                        In.com                     Cinema Content


                  -.2
                                                                                       Non-cricket Sport Content

                                                                  Shopping
                                                   Astrology                   Indiatimes
      Attribute




                  -.4
                                                 Rediff

                  -.6

                    -1.0                   -.5                         0.0                     .5                        1.0

                           Brand

The nearer the brand is to an attribute, more strongly it is associated with that attribute as compared to other attributes.
                       The closer it is to ‘0-0’ axis, the less it Is associated with any attribute at all
Study Overview
The first syndicated brand tracking study that proposes to measure your
brand performance at the category level on a monthly basis


The Brand ScorecardTM not only measures the current performance of your
brand but also its future-readiness (the ‘momentum’ with which it is
moving to compete for future market shares)


Measures the ‘sustenance power’, ‘persuasive power’, ‘consumer pull’,
‘loyalty’ and ‘momentum’ of your brand vis-à-vis the competing brands in
the category


Gives you the key reasons why your brand is preferred more (or less) vis-à-
vis the competing brands
JuxtConsult Brand Track Framework ©

                             Brand Visibility               TOM Ad Recall (share of voice)


                                                                              Brand Sustenance

                          Brand Consideration                   TOM Brand Recall (share of mind)



                                                                              Brand Persuasion

                             Brand Preference              Brand Likely to Buy (share of preference)




Brand Pull                                                                    Brand Loyalty

                                                                                  Brand use currently
         Brand Switch                     Brand Repeat Purchase                   (share of consumers)

         Likely Switchers (Net)                    Likely Loyal Users

                                  Brand Momentum
Key Brand Scorecard Measures!
     Brand Sustenance                                         Ratio of    TOM Brand Recall
                                                                          TOM Ad Recall
How much does the brand transcend the ad




                                                             Ratio of    Intention to Purchase Brand
     Brand Persuasion
                                                                         Spontaneous Brand Recall
How persuasive is the brand story




             Brand Pull                                       Ratio of    Likely Switch-ins to the Brand
                                                                          Likely Switch-outs from the Brand
Brand’s ability to attract new/competitive brand consumers




         Brand Loyalty                                       Ratio of    Likely to Continue Buying the Brand

How much is the brand retaining its existing consumers                   Total Current Users of the Brand
Key Brand Scorecard Measures!
 Secondary Brand Share                                    Total Current Users of the Brand
                                                          Total Current Users of the Category
Brand share on multiple brand usage basis




    Primary Brand Share                                   Preferred Current Users of the Brand
                                                          Total Current Users of the Category
Brand share on most-preferred brand usage basis




    Brand MomentuxTM                                     Brand Mass      x   Brand Speed Accelerators
                                                         Current Users   x   Brand Persuasion factor, Brand Pull
Brand’s competitive-readiness for future market shares
                                                                             factor, Brand Loyalty factor
Study Methodology
Monthly brand tracking and reporting


Reporting sample of over 2,000 relevant internet users every month.
Both intended and current category users captured


Online survey conducted using JuxtConsult’s own net user panel
(www.getcounted.net). The panel has over 120,000 members already
with new members also getting added every month


Data made representative of all online Indians across SEC classes, age
groups, income groups and town classes (using appropriate
'demographic multipliers‘ from JuxtConsult India Online Study)
Respondent Profile                         – Generic Portals

                                  January 2009

Demographic Attributes                                        Respondent Profile
                                                                Sample size – 2,219
                                                     Representation Size – 29 million
Gender                   Male                                                    75%
                         Female                                                  25%
Age Distribution         Below 13 years                       Not included in study
                         13-18 years                                              2%
                         19-24 years                                             30%
                         25-35 years                                             44%
                         36-45 years                                             15%
                         Above 45 years                                           9%
City Type                Up to 1 Lakh                                            16%
(Population Size)        1-5 Lakhs                                                9%
                         5-10 Lakhs                                              40%
                         Above 10 Lakhs                                          35%
City Type                Metro                                                   33%
(Market Size)            Urban uptowns                                            6%
                         Emerging Towns                                          14%
                         Others                                                  47%
Respondent Profile                                     – Generic Portals

                                   January 2009
                                                                          Respondent Profile
                                                                            Sample size – 2,219
Demographic Attributes                                           Representation Size – 29 million
Region-wise Distribution           North                                                     21%
                                   East                                                      14%
                                   South                                                     31%
                                   West                                                      34%
Socio-economic Classification      SEC - A                                                   29%
                                   SEC - B                                                   33%
                                   SEC - C                                                   22%
                                   SEC - D                                                   12%
                                   SEC - E                                                    4%
Monthly Household Income           Up to Rs. 10,000                                          41%
                                   Rs. 10,000 – Rs. 30,000                                   40%
                                   Rs. 30,000 – Rs. 50,000                                   10%
                                   Above Rs. 50,000                                           9%
Most Expensive Vehicle in the HH   4-wheeler                                                 14%
                                   2-wheeler                                                 48%
                                   Bi-cycle / others                                         17%
                                   Don't own any vehicle                                     21%
The Report
Overall ‘category’ level brand tracking and brand scorecard analysis


Brand parameters reported:
•   Ad Scores (TOM ad recall, source of ad recall)
•   Brand Mindshare Scores (TOM brand recall, source of recall, Total aided brand awareness)
•   Brand Perception Map
•   Brand Shares (Secondary - multiple usage basis, Primary - preferred usage basis)
•   Reasons for preference for the primary brands
•   Overall usage satisfaction rating for the primary brand
•   Brand Performance Scores (Mind and Brand share conversion ratios, Sustenance,
    Persuasion, Pull, Loyalty, Momentum)


Change reporting to start only from the second month


Custom and segment level reporting can be considered separately at additional cost*

                 * depending on the sufficiency of sample size of required segment cuts
JuxtConsult Brand ScoreCard Track                                               TM



                                     Pricing of Reports


            One Time Report*                             Annual Subscription*
                  (1 month report)                             (12 monthly reports)




                  Rs. 75,000                                    Rs. 360,000

* 12.36% service tax extra


•   Payment Terms                            : One Time Report: 100% advance
                                             : Annual Subscription: 50% advance, 50% at 6 months


•   Delivery Timeline                        : First Report: 1 week from date of order
                                             : Monthly Reports: First week of following month


•   Report Delivery Format                   : PDF
Contact Details
• Address          :   3, Kehar Singh Estate, 1st Floor, Westend

                       Marg, Lane 2, Said-ul-Ajaib, New Delhi – 110030



• Telephone        :   +91-11-29535098, +91-9811256502



• Contact Person   :   Sanjay Tiwari


• Email            :   sanjay@juxtconsult.com


• Website          :   www.juxtconsult.com
Thank You!

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Juxt Consult Brand Scorecard Online Category Snapshot

  • 1. JuxtConsult Brand ScoreCard Track TM How ‘ready’ is your brand to compete for future market shares! Google Category: Generic Portals (All Purpose Websites) January 2009
  • 2. * Relative Index – relative to the top brand being 100%
  • 3. Brand Momentux™ Map Brand Momentum 2.0 Mass Driven Size Google 1.5 In.com Brand Mass Yahoo MSN Rediff Indiatimes 1.0 AOL Sify 0.5 Speed Driven 0.0 0.0 0.5 Brand Speed 1.0 1.5 Logarithmic scale
  • 4. Attribute Brand Perceptual Map .6 Email .4 Sify Financial Info MSN .2 Yahoo Google Cricket Content News -.0 In.com Cinema Content -.2 Non-cricket Sport Content Shopping Astrology Indiatimes Attribute -.4 Rediff -.6 -1.0 -.5 0.0 .5 1.0 Brand The nearer the brand is to an attribute, more strongly it is associated with that attribute as compared to other attributes. The closer it is to ‘0-0’ axis, the less it Is associated with any attribute at all
  • 5.
  • 6. Study Overview The first syndicated brand tracking study that proposes to measure your brand performance at the category level on a monthly basis The Brand ScorecardTM not only measures the current performance of your brand but also its future-readiness (the ‘momentum’ with which it is moving to compete for future market shares) Measures the ‘sustenance power’, ‘persuasive power’, ‘consumer pull’, ‘loyalty’ and ‘momentum’ of your brand vis-à-vis the competing brands in the category Gives you the key reasons why your brand is preferred more (or less) vis-à- vis the competing brands
  • 7. JuxtConsult Brand Track Framework © Brand Visibility TOM Ad Recall (share of voice) Brand Sustenance Brand Consideration TOM Brand Recall (share of mind) Brand Persuasion Brand Preference Brand Likely to Buy (share of preference) Brand Pull Brand Loyalty Brand use currently Brand Switch Brand Repeat Purchase (share of consumers) Likely Switchers (Net) Likely Loyal Users Brand Momentum
  • 8. Key Brand Scorecard Measures! Brand Sustenance Ratio of TOM Brand Recall TOM Ad Recall How much does the brand transcend the ad Ratio of Intention to Purchase Brand Brand Persuasion Spontaneous Brand Recall How persuasive is the brand story Brand Pull Ratio of Likely Switch-ins to the Brand Likely Switch-outs from the Brand Brand’s ability to attract new/competitive brand consumers Brand Loyalty Ratio of Likely to Continue Buying the Brand How much is the brand retaining its existing consumers Total Current Users of the Brand
  • 9. Key Brand Scorecard Measures! Secondary Brand Share Total Current Users of the Brand Total Current Users of the Category Brand share on multiple brand usage basis Primary Brand Share Preferred Current Users of the Brand Total Current Users of the Category Brand share on most-preferred brand usage basis Brand MomentuxTM Brand Mass x Brand Speed Accelerators Current Users x Brand Persuasion factor, Brand Pull Brand’s competitive-readiness for future market shares factor, Brand Loyalty factor
  • 10. Study Methodology Monthly brand tracking and reporting Reporting sample of over 2,000 relevant internet users every month. Both intended and current category users captured Online survey conducted using JuxtConsult’s own net user panel (www.getcounted.net). The panel has over 120,000 members already with new members also getting added every month Data made representative of all online Indians across SEC classes, age groups, income groups and town classes (using appropriate 'demographic multipliers‘ from JuxtConsult India Online Study)
  • 11. Respondent Profile – Generic Portals January 2009 Demographic Attributes Respondent Profile Sample size – 2,219 Representation Size – 29 million Gender Male 75% Female 25% Age Distribution Below 13 years Not included in study 13-18 years 2% 19-24 years 30% 25-35 years 44% 36-45 years 15% Above 45 years 9% City Type Up to 1 Lakh 16% (Population Size) 1-5 Lakhs 9% 5-10 Lakhs 40% Above 10 Lakhs 35% City Type Metro 33% (Market Size) Urban uptowns 6% Emerging Towns 14% Others 47%
  • 12. Respondent Profile – Generic Portals January 2009 Respondent Profile Sample size – 2,219 Demographic Attributes Representation Size – 29 million Region-wise Distribution North 21% East 14% South 31% West 34% Socio-economic Classification SEC - A 29% SEC - B 33% SEC - C 22% SEC - D 12% SEC - E 4% Monthly Household Income Up to Rs. 10,000 41% Rs. 10,000 – Rs. 30,000 40% Rs. 30,000 – Rs. 50,000 10% Above Rs. 50,000 9% Most Expensive Vehicle in the HH 4-wheeler 14% 2-wheeler 48% Bi-cycle / others 17% Don't own any vehicle 21%
  • 13. The Report Overall ‘category’ level brand tracking and brand scorecard analysis Brand parameters reported: • Ad Scores (TOM ad recall, source of ad recall) • Brand Mindshare Scores (TOM brand recall, source of recall, Total aided brand awareness) • Brand Perception Map • Brand Shares (Secondary - multiple usage basis, Primary - preferred usage basis) • Reasons for preference for the primary brands • Overall usage satisfaction rating for the primary brand • Brand Performance Scores (Mind and Brand share conversion ratios, Sustenance, Persuasion, Pull, Loyalty, Momentum) Change reporting to start only from the second month Custom and segment level reporting can be considered separately at additional cost* * depending on the sufficiency of sample size of required segment cuts
  • 14. JuxtConsult Brand ScoreCard Track TM Pricing of Reports One Time Report* Annual Subscription* (1 month report) (12 monthly reports) Rs. 75,000 Rs. 360,000 * 12.36% service tax extra • Payment Terms : One Time Report: 100% advance : Annual Subscription: 50% advance, 50% at 6 months • Delivery Timeline : First Report: 1 week from date of order : Monthly Reports: First week of following month • Report Delivery Format : PDF
  • 15. Contact Details • Address : 3, Kehar Singh Estate, 1st Floor, Westend Marg, Lane 2, Said-ul-Ajaib, New Delhi – 110030 • Telephone : +91-11-29535098, +91-9811256502 • Contact Person : Sanjay Tiwari • Email : sanjay@juxtconsult.com • Website : www.juxtconsult.com