1. HCL Technologies Ltd January 2010 – November 2010
IT Business Analyst assigned to the Equitable migration project, which aimed to outsource the
administration of Equitable Life Assurance’s entire life and pensions portfolio from Lloyds Banking
Group to HCL Technologies. My role on the project required me to:
Write business specification documents that detailed the business requirements for the
ongoing administration of Equitable’s annuity policies on HCL’s systems. Equitable’s annuity
book included UK annuities paid in £s (GBP), Irish and German annuities paid in €s (EUR)
and Guernsey annuities paid in £s (GBP), €s (EUR) and $s (USD).
Write functional specification documents detailing the changes needed to HCL’s core life &
pension system (ALPS) to support the administration of Equitable’s annuity policies. Also to
detail the changes needed to support the calculation and deduction of tax from non-UK
annuity payments, including the payment of the net amount to the annuitant and the payment
and reporting of tax to the relevant overseas Tax Authority.
Provide support to HCL’s offshore development and test teams based in Chennai, India.
Clarify the business requirements for the provision of retirement illustrations for customers
approaching, or requesting immediate, retirement. These illustrations to be supplied by
Canada Life and merged into existing retirement packs sent to customers.