The document summarizes changes made to the Loras College Library to increase circulation to the heart of campus. The library relocated offices to a more central location on campus and rebranded the "reference desk" as the "Research Help Center" to make it more approachable. The library also increased outreach efforts like hosting events for first-year students and assigning each student a personal librarian. It implemented new ways for students to get remote research help like a chat widget and knowledge base to connect with librarians online. Going forward, the library plans to expand hours, have librarians available outside the library, and continually assess reference usage.