Secure government messages in Sweden The goal is to simplify for EU citizens in their written Swedish Tax Agency (Skatteverket)

1. My Messages
Magnus Wallström

2. Background – Sweden & Europe
EU Service directive.
Verksamt.se is the service directive
channel to the Swedish public sector

3. My messages
Secure government messages in Sweden
The goal is to simplify for EU citizens in their
written contacts with Swedish authorities.
The solution also contributes to cost
reduction för public administration and
includes possibilities for private sector

4. Arguments for My messages
Faster than traditional mail
Safe (eID)
Simple (given existing eID)
Free of charge for end users
Efficient public sector
Good for environment

5. My Messages November 2011
Sending Agencies
User/
Recipient
Intermediary
Individual person/
Company
Swedish Tax
Sending Municipalities
Agency
Secure Mail
Box and
notification
Swedish Tax
Agency
Swedish Tax Agency
service
Documents Register of accounts

6. Inbox

7. Plan for My messages
2011
– outgoing safe messages, inbox
2012
– pilots
– incoming messages
2013 -
– broad implementation
– external inboxes

8. In the future – National regulation?
Sending Agencies User/
Paper
Recipient
Intermediary Individual
Traditional Mail Box person/
Company
Deliverer A
Sending Municipalities
Electronic
Deliverer B E-Mail
Boxes
Deliverer C
Operator X
Swedish Tax Agency
Operator Y
Sending Companies
Documents
Swedish Tax
Register of accounts
Agency