1. JON D DEMALINE
6908 Cloister Rd Toledo OH
jondemaline@gmail.com Cell 419-348-4480
CORE LEADERSHIP COMPETENCIES
• Management Experience -
o Operations Management - enhancing productivity, achievement of operational goals and objectives, business and
operations planning of equipment and people, managing costs, performance management, HSE (health, safety,
environmental), training, knowledgeable in all aspects of operating a warehouse/distribution centers, and managing
inventory to meet customer needs.
o Logistics Management - shipping domestically as well as internationally, identifying the most cost effective carriers to
utilize for shipments, identifying carriers with the best on time service, carrier relations, ensuring all shipments are
DOT compliant, able to analyze data to monitor performance and plan improvements for delivery performance,
experience.
EDUCATION
University of Toledo, Toledo OH
Bachelor of Arts and Science, GPA: 3.0
CAREER HISTORY
US. Xpress Logistics – Toledo OH December 2013 – Present
Account Analyst
Work with all customer accounts to ensure timely and efficient transportation of products. Be the main contact between customers and
US. Xpress for all questions and concerns regarding transportation.
• Report to the US.Xpress Head of Operations we meet weekly to discuss metric attainment, productivity, and continuous
improvement initiatives.
• Work directly with Dispatch and Track and Trace to ensure customer loads picked up and delivered on time based on customers
production needs.
• Call all customers on a daily basis find out any transportation needs.
• Work with customers and Pricing to ensure the price for each load makes sense for the customer and US. Xpress.
• Work with all customer contacts to make sure the information is accurate. Information gathered is weight, type of product, how
product is loaded, is product Hazardous Materials if so get class, group, and UN Number.
• Continually coordinating with our customers management teams and sales force to meet all sales goals.
• Daily use of multiple warehouse managements systems that include TMW, and AS400. Work with all customers websites as
well to bid on loads, set pick and delivery times as well as enter any accessorial charges
Total Fleet Solutions- Holland OH April 2006- 2013
National Account Manager
Lead account sales for two major accounts, Cooper Tire, and Owens Corning. Work with customers Material Handling depts. As well as
Purchasing depts. To buy sell and lease all material handling equipment.
•Reported to the Head of National account Sales to discuss all transactions made for customers
•Daily communication with customers to update and make changes to any on going projects.
• Responsible for all new sales, used sales, and refinancing of any material handling equipment.
• Implemented and trained plant employees on new equipment and features of equipment.
• Negotiated buyouts and return provisions with lessors to achieve cost savings.
• Traveled throughout North America to work with plants and distribution centers on cost savings for equipment, and
maintenance.
• Negotiated national lease rates based on types of equipment, amount of usage, and term of lease.
• Worked with accounts to provide up to date safety standards and practices for material handling
FedEx Ground June 1996 – 2006
Promoted to Senior Operations Manager (Toledo, OH 2001-2006)
Managed daily shift operations; responsible for scheduling, labor productivity, budgeting, planning, achievement of operating goals and
objectives, safety compliance, performance management, and management development. Also lead and implemented all lean initiatives
for overall improvement of on time service and cost savings. Led and managed a workforce of 150 hourly employees and 10 operation
supervisors.
• Lead team that created optimization models that shortened throughput times, reduced costs by 5% and increased productivity and
on-time delivery from 95% to 98.5%; resulting in a 7% increase in customer satisfaction ratings.

2. • Designed and implemented a number of service enhancements (reduced damages and packages loaded on improper trailers)
resulting in increased customer satisfaction and 10% savings in re-shipping costs.
• Worked directly with line haul department to ensure trailers would arrive and be dispatched in time in order to meet our service
goals. In collaboration with one another our Champaign facility hit a record 99.3% on time service.
• Researched, designed and delivered management training particularly in the areas of conflict resolution, leadership, problem
solving, communication, and team building.
Promoted to Internal Training/Organization Development Manager (Toledo, OH 1999-2001)
Operational training leader for the North Central Region; responsible for training and development of all new hourly and management
positions; led initiatives to upgrade management training; and functioned as senior strategist for identifying and solving
operational issues.
• Organized and facilitated Total Quality Management team meetings and led a number of improvements credited with
enhancing the training and on-boarding process. Developed facility's "Train the Trainer" program.
• Collaborated to create corporate training video to reduce shipping costs and increase on time delivery service to customers.
• Member of corporate team responsible for developing the corporate recruiting plan.
• Trained and followed up with Operations Managers on their projects following the Plan, Do, Check, Act business model.
Promoted to Operations Supervisor (Toledo, OH 1996-1999)
•Managed unloading and loading operations consisting of hourly workforce of 30 employees; responsibilities included meeting
daily operating and service targets, equipment and labor utilization and efficiency, and being compliant with OSHA
regulations. Daily use of WM (Warehouse Management), OM, PM, and TMS systems.
Awards earned at Fedex Ground (Toledo, OH )
Awarded Senior Operations Manager of the year two times
Awarded Operations Manager of the year two times
Awarded Warrior of the year one time.