1. Be an Effective Supervisor, Not an Employee Monitor
There are many skills and characteristics required to be a good supervisor. First and foremost, you
need to have a thorough knowledge of your industry and your own company's business practices. You
also need to be a "people person" - in other words, you need to have excellent verbal and written
communication skills and be able to imagine how you would feel in another person's place. It's also
important to have a solid knowledge of employment law - i.e., what questions are permissible to ask
during a job interview, employee rights in the workplace, and laws regarding fair pay, disability,
discrimination, etc. You'll need to be a good record keeper in order to maintain complete employee
personnel files and conduct regular performance evaluations.
A good supervisor must also be a good leader. You should consistently set an excellent example with
regard to your work ethic and how you conduct yourself in the workplace. You will need to set the
standard that all your employees must follow. An effective leader is one who can combine strength
with understanding and a strong knowledge of business practices with an open mind for how
procedures can be changed for the better.
One of the most important qualities in an effective supervisor Is the elusive ability to motivate your
employees. While it is true that people work to earn a living, it's not only money that motivates
employees to perform well at work. There are many other factors that play a crucial role in employee
motivation. A worker must have an interest in the tasks involved in his or her position - the work must
be stimulating but not so challenging that the employee is doomed to failure. A worker must also be
able to have healthy interaction with other employees - if a worker is surrounded with other employees
who are negative or hostile in any way, it could mean the deathblow as far as the worker's motivation
is concerned. An employee must also be comfortable within his or her physical work environment - if
the conditions that exist within an office, a manufacturing plant or warehouse are intolerable, the
employee won't be able to effectively perform his or her job.
The Internet has had an increasingly negative effect on employee motivation over the past few years.
Because of that, many supervisors have turned to employee monitoring software that tracks which
websites workers are visiting and how often. If your workers waste time on the Internet, you might also
be tempted to act as an employee monitor, but that won't resolve the issue. Rather than trying some
form of employee monitoring software, you're much better off finding creative ways to motivate your
workers in order to increase their productivity.
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