This individual has over 10 years of experience in project management, operations, business development, and communications across multiple industries. They have led business projects from start-up to execution and delivery. Additionally, they have lived and worked in 3 countries over 12 years, visiting and collaborating directly with over 10 countries worldwide. Their skills include management, training, motivation, customer service, project and budget management, and problem solving.

1. Experienced Management Professional with both Strategic and Operational background, with
over 10 years of experience in Project Management, Operation Directing, Business
Development and Communication.
Leading business project, from start-up to execution and delivery of sustained results.
Graduated in Australia with Masters Degree in Spain. Experience of living in three countries over
the period of 12 years having visited and worked directly with more than 10 different countries
worldwide.
Highly adaptable, proactive, autonomous, dynamic, team player, focus results oriented KPI´s,
can-do & get it done attitude.
Experience Gold Buyers, www.goldbuyers.com
August 2010- September 2014
Gold Buyers is one of the largest recycling companies of precious metals in the world, with over 800
shops /kiosks in major shopping centres in 35 countries. In Gold Buyers, I had 3 positions, over 5
years:
Director of Operations Brazil (São Paulo, 2012-2014)
Responsible for the development of the operations in Brazil since the start-up phase.
From opening 18 stores in São Paulo and Rio de Janeiro to manage over 60 employees.
Coach, mentor and develop training programs across the organization to support the cultural
transformation and achieve the established goals (KPI´s).
Build and manage SOP protocols trough out the organization.
Operation assistant of Latin America (travelled 70% of the time, 2011-2012)
In the International expansion phase of the company in 2011, responsible as the operation assistant
in Latin America, and Mexico, El Salvador, Guatemala, Brazil and Chile, while directly supporting
expansion in the USA, Australia, Germany and the Netherlands.
Project Manager, Gold Buyers Iberia (Based in Barcelona, 2010-2011)
I started working in the company in 2010 on the first operation in Europe in the start-up phase, as a
project manager, organizing the opening of 60 stores in Spain and cooperating in the opening in
Portugal another 35 stores.
Congress Manager, Grupo Geyseco, www.geyseco.es
June 2009 -August 2010, Barcelona, Spain
Geyseco Group is the first Spanish company specializing in Professional Management of Medical
Congress and Scientific Societies Management.
Responsible for the organization of medical congress (up to 1,000 people), national and international
speakers management, acquiring customers for conferences and also for medical society.
Event Coordinator, BME Global
January 2008 - May 2009, Barcelona, Spain
Coordination of corporate events (conferences /summits) in Europe (Barcelona, Berlin, Amsterdam
and Prague). Responsible for the coordination and organization of venues, facilities, catering,
signage, displays, special needs requirements, audio-visual equipment, printing, budget
Joana Benini CV 1
Joana
Benini
+55 11 9875 -15753
Rua Leopoldo de Bulhões 35- Moema
São Paulo, SP- Brasil
Brazilian and Italian (dual) citizenship
Date of birth: 8/01/1982
joanabenini@hotmail.com
Skype:
Joanabenini
LinkedIn:
www.linkedin.com/in/joanabenini
Blog:
www.drmakeyouup.com
Profile

2. management and cost control, accommodation and transportation for participants. Negotiating
contracts with service providers and suppliers.
Event coordinator ECCO Productions, www.eccoproductions.com.au
2004 -2006, Sydney, Australia
Producer Company of fashion shows, music festivals, opening ceremonies and other events.
Responsible for the coordination of fashion shows, organizing timetables, stylish coordinating,
dealing with brands designers, organizing timeframe of catwalks, stage-managing. Main event:
manager for the Opening Ceremony A1 Grand Prix Australia 2005. I was in charged of the creation,
organization and managed an opening ceremony of a major sport event in Australia.
Complete visual portfolio on LinkedIn: www.linkedin.com/in/joanabenini
Sales consultant and professional makeup artist, Benefit Cosmetics,
www.benefitcosmetics.co.uk 2001- 2003, London, England
Sales consultant and makeup artist in Selfridges- Oxford Street. Awards for goals achieved due to
weekly and monthly targets. Best on the e “traffic stopping” sales method and also helped another
stores around London to reach their sales targets with training and motivations skills.
Freelance Makeup Artist e Stylist – 2000 - 2003, London, England
Stylist and makeup artist for photo shoots, fashion show, special effects for movies.
Complete visual portfolio on LinkedIn: www.linkedin.com/in/joanabenini
Education University of Belas Artes
Efficient Management of Social Media
November 2014 (12 hours) São Paulo Brazil
University of the Arts London- Central Saint Martins Collage
Cool Hunting Course
September 2014 (40 hours), London, England
ESERP, Business School/ Universidad Camilo José Cela
Master in Direction of Communication, Public Relations and Protocol
2008 – 2009, Barcelona, Spain
TAFE -Enmore Design Center
Diploma in Management and Design for Events and Entertainment
2004 - 2006, Sydney, Australia.
Kent Institute of Business and Technology
Certificate Business Management
2003 - 2003 Sydney, Australia
City of Westminster College
National Diploma BTEC in Make-up
2000 - 2002, London, England
Communication and negotiation skills
Management and training team
Techniques of motivation
Focus on excellence in customer service
Project and budget management
Problem solving
Attention to detail
Organization and establishment of operational protocols and procedures
Joana Benini CV 2
Skills

3. Computer Skills Microsoft Word, Excel, Access, PowerPoint, Adobe Acrobat, Outlook, Indesign, Task Management
tools, Adobe Photoshop, Adobe Illustrator, InDesign, SAP and Totvs.
Languages Portuguese: Native / Spanish and English: Fluent / Italian and German: Basic
Referrals
Joana Benini CV 3